Went here to look at trailers and ready to buy. Sales guy walked us outside to look at trailers in…read morethe 100 deg Texas weather. After hanging with us for 15 min, he told us to continue to look and he's going to get info from his computer. 30+ min went by and he still didn't come out. So sweating like pigs we went to find him. He was with other customers at his desk and just left us hanging because he didn't want to be outside. We ended up going to McClains down the highway where we were treated great and we purchased our trailer. Terrible terrible customer service

Recently purchased a 2021 grand surveyor travel trailer through May's and the experience has been…read morefantastic. Completed the transaction via email and phone as we were traveling from out of state and knew exactly what we wanted. Joey, our sales rep was fantastic and he came thru on everything he said he would, plus more. When there was a problem with what Forest River advertised and what they actually put on the unit, Lisa, the manager made it right. As with anything, there were some things that needed to be corrected from the manufacture as part of the service warranty and Dave's service team (JT in particular) was awesome and timely. Would I buy from these folks again .. ABSOLUTELY. They really were A-MAYS-ING.

We purchased a new 2027 RV. The day of purchase, it was discovered the AC was broken. Service…read moredepartment and our sales representative was notified immediately. We do not have a resolution to repair the issue. They had to file a warranty claim, and now they do not have the part to fix the problem. We only obtained that information by our continuing to call. Essentially we own $170k vehicle that we can not use. We travel with our dogs so no AC is not an option. I would not recommend purchasing from this business. I would not recommend this business to service or repair an RV. Disappointed by the response, poor communication, and product.

We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

As I embarked on my journey to buy a travel trailer my plan was to visit 3-4 dealerships along the…read more35 corridor in DFW. The first and only stop was Camping World. Chance and his trainee Brian greeted me with openess and support with what I was looking for. Chance listened to my needs and wants and quickly combed through their inventory and we came across my New Northern Spirit Coachman! It is perfect for my situation and had all of the upgrades and the build was way better than most other brands I had looked at. Chance did a great job getting me the specs and information to make sure it was the right fit for my truck and was able to quickly answer my concerns. We then got to the not so fun part, negotiations. I had a budget and this unit was well above it, but Chance introduced me to Sydney, the sales manager. Sydney took the time to get to know my situation as well as getting to know me. I felt like both of them cared about what was important to me and we came to a good price that was fair and we made sure I had all of the accessories and hitch to make sure my RV expreience was setup for sucess versus headaches when you are out in nature with no resources. After we closed on the sales price and signed the deal, the service team headed by Steven was another positive experinece. Steven with his NY accent, which I loved, walked me through all of the ins and outs of the new rig. He gave me the run down of storing and winterizing the rig as well as tips and tricks to help make my experince setup for success. I did have an issue with the installation of my washer dryer combo but Nick, the owner, steped up and made it right by giving me some consessions and that made the issue feel less negative. Overall buying any RV or vehicle is going to be a long and stressfull process but the team at Camping World did a great job making my process easy and did it was class and I felt like part of the family. Thank you Team! P.S. Alexis at the front desk is also a rockstar of a person who was warm and welcoming. Thank you!

Don't put faith in these people when buying a used camper. Yes we bought this camper as is, but…read moredid not think they would let one with this much damage go out the door without repairing it.

I have to give Miguel props five stars. Very nice people. Ron is outstanding knowledge of props…read more Gave me a full lesson on what I needed to learn. Got a really good deal on a prop very satisfied. I can even test it out and bring it back if I need a different pitch thank you Miguel propeller and welding would really appreciate doing business with you

I was in need for some trailer work. I was happy to find a local business that could take care of…read moreall my needs. McGill Propeller and Welding were happy to help me out and get the job done. They were very friendly and thorough with their work. Thank you so much for getting my trailer finished fast and road safe. We look forward to more business in the future.

I would strongly caution anyone considering doing business with McClain's…read more What should have been an exciting RV purchase turned into an ongoing, frustrating, and completely unacceptable experience. From the beginning, there were serious concerns around transparency. I was upsold on parts that were already installed on the unit--this was later confirmed, and I had to go through the process of getting one of those items refunded. I was also pushed to purchase a solar setup that was already installed on the RV. These are not small oversights--they are major red flags. The most serious issues, however, have been with financing and payments. I was explicitly told that McClain's would be covering initial payments due to delays on their end. Not only did they fail to properly execute those payments, but I later learned from my lender that attempted payments were declined, resulting in my account being placed in a past due status. To prevent further damage, I made the payment myself--only to then be contacted by McClain's attempting to collect from me directly for that same payment. I was also asked to reimburse them for payments they claimed to have made, which, according to my lender, were never successfully processed. On top of that, McClain's failed to properly finalize our financing application, which resulted in additional, unnecessary credit pulls. Our credit was hit again, and our score dropped another 30 points due to an issue entirely on their end. What's most disappointing is that I have now asked--multiple times--for clarification and resolution on why I was being asked to make payments for amounts that were never actually paid, and I have provided proof to support this. I have yet to receive a response. At this point, the lack of accountability is just as concerning as the mistakes themselves. This situation should have been handled immediately and professionally. Instead, I was given no clear communication, no statement, no explanation--just a demand for payment with no runway and no acknowledgment of their errors. They allowed the account to fall past due due to their failure to finalize and process things correctly, and rather than going above and beyond to make it right, they have left me to deal with the consequences. To add to this, my husband is a disabled veteran, and this situation has created completely unnecessary stress and strain that no family should have to deal with--especially over issues that were entirely preventable. This entire experience has been disorganized, stressful, and completely unacceptable. It has required hours of my time to correct mistakes that should never have happened, and it has put my credit at risk due to their lack of accountability and follow-through. At no point should a customer be put in a position where they are cleaning up financial errors made by the dealership. I would never recommend McClain's to anyone. Proceed with extreme caution. If this is how they handle financing and customer accountability, I would strongly advise anyone to think twice before trusting them with a purchase of this size.

I have reached out to McClain's 3 times in 7 days, twice by phone & once online, for some basic…read moremaintenance work on my Casita Travel Trailer prior to a long trip. The first time I called someone answered and gave me a price for the work but that someone had to call me back to schedule an appointment. After 3 days I went online and filled out a service request to which I received a confirmation email stating that someone would get back to me to schedule an appointment, nothing. I called again 4 days later and once again was told that the service advisor would call me back shortly to schedule an appointment, it has been 4 days & I have yet to receive any response from a service advisor. Their quote was considerably more expensive than I received from others but I was willing to give McClain's a try as they are located very close to me. I will never contact them again & i will make sure that anyone that I know that has a RV knows about my experience.

I can't say enough about Buxton. We drove down from Tulsa OK, to buy a used Nautique from them. The…read moreentire sales experience was top notch. No sales pressure and they were very knowledgeable during the entire process. They sold us the boat, it's a 2016 Nautique 230, and the first time out, it ran fine but wouldn't restart after stopping to swim. It did the same for the next 2 lake days. The problem only showed up after the engine was hot and had been turned off for a while, so I don't fault them for not catching it before selling it at all. Anyways... I called them and they sent someone all the way up from Texas to come get the boat and fix it. They ended up having to replace some major components at a considerable expense to them. They did it all free of charge and have been very responsive to my questions and concerns. It is so rare to find a company that stands by their word and does the right thing even when it's detrimental to their bottom line. I'm a lifelong customer now for sure! If you want to be treated right... Go to Buxton!

I almost ordered parts online and decided to go to the dealer and talk to them. I have an older…read moreSport Natique and Sean was great at explaining and getting me the right parts I needed.

I bought a used Malibu at a better than fair price from Waterski America's Fort Worth location…read more Sean A. and his whole team were awesome from the first time I met them through delivery and the service beyond. The first time I looked at the boat they told me about an issue with the trailer and with enormous amounts of integrity went above and beyond to make this purchase perfect. I've had the boat for 3 months now ... we've had a great time with it and and it has run flawlessly. I've called a couple times to figure out things with the boat that I didn't understand and they've continued to go above and beyond to help me including FaceTiming me while I was with this sleek watercraft. They continue to impress me despite the relatively minuscule amount of cash I spent with them compared to buying a new Malibu. I cannot recommend these guys enough. I live 5 hours South of WSA Fort Worth and wouldn't hesitate to come back to purchase from them again (there are other Malibu dealers in between us). If I could give them 11 stars (one louder), I would - because these guys deserve it and have earned it.

Poor sales and financial coordination. Quoted one payment by sales and a very different one by…read morefinancing. Understand that all thing's being equal should be close but over $400 A month' difference slacks of bait and switch. Very disappointing, will be buying but not by this specific sales person. I will be pre approved on next purchase