I had a very disappointing experience at ATS Smoke Shop. I purchased a Blue Razz Ice vape for $35…read more After leaving the store and opening it in my car, I found that it didn't work at all. I immediately went back inside and explained the situation, but the cashier refused to help and said it was my fault for not checking the vape before leaving the store. I understand that stores have policies, but a brand-new product that doesn't work should be handled better, especially when the customer returns right away. The staff showed no concern and offered no solution. Poor customer service and no support for defective products. I won't be returning and would not recommend this shop based on my experience.

I like the guys that work there but the guy with the gross long finger nails! be picking his nose…read morethen touching everything thing eles! plzzz stop it's fk gross!!!!

Take your money and time elsewhere because they can't even open up their own shop on time!…read more I showed up on a Saturday at 1:30PM and the sign posted at their door clearly says they open at 12:00PM (website says so too). Responsible shops usually let customers in a couple minutes before their scheduled opening time, but this one had their doors locked, lights off, and not a single employee in sight 1.5 HOURS PAST THEIR OPENING TIME. Couple of the would-be customers waiting with me thought that they went to the local fairgrounds, but even then, how hard is it to put up a simple sign saying you won't be there? This place is truly one of a kind... because I've never seen a shop that didn't open during their own scheduled hours! LOL!

When I walked in, I thought the place lacked decorations, and the store is pretty empty for what…read morethey carry. It was also super hard to find the store, since there were no lit up signs outside, and I thought it was closed. The address on yelp map is also wrong. They led you to a store further down north. My first impression is that they were sketch. HOWEVER, DON'T LET THE APPEARANCE FOOL YOU! The guy working there was knowledgable and super nice. He also is very talkative. I can just sit there all night testing samples, and talk to the employee. We ended up chatting about everything, while I test out liquids. Even though there were out on their top flavors, I still got some e-liquids. I'm mostly down in LA, and they are super competitive with prices. However, even though this is the only vape shop in merced, the prices are very good and a lot of selections.

Good people great place! They have way more then smoking needs! Definitely recommend checking them…read moreout for anything from bumb boxxs to smoking needs. Can't beat the prices. They will take care of you! I've been to 3 of there shops in Stockton, Tracy and Miami. All 3 were legit! Thanks ziggys

Nice place. WARNING!!! If you use your credit/debit card,…read morecheck your account. Don't go by the receipt provided. RECEIPT. $20.30 CREDIT CARD...$41.60

This is my go to spot for all my smoking needs and supplies. The staff is always friendly and…read moreprofessional and courteous. Nice selection of incense, rolling papers, vape support and more. Everything's is of good quality and nicely priced too!

I was on vacation visiting family out in stockton ca and was looking for a nice smoke shop and was…read moredirected to this one Buzz Physhedelli. When i arrived the employess all were very helpful no to mention they have fair prices and everything was pretty neat clean and organized i i would definitely reccommend this place

Cheap, affordable prices! Really great costumer service!! Lynda is the owner and she always goes…read moreabove and beyond for her costumers!! She tries her best and is always greeting customers with a nice smile and friendly face! James is the other worker and he is really nice. They are brother and sister and make a dynamic duo! This store always have FRESH products and carries pipes, hookahs, bubbles, anything you need to get your smoke on, they've got it!!

All staff is very friendly, chill, and always try to find what you need. Depending on the day,…read moreit'll be full with products or sometimes completely out. Not their fault: a lot of customers but in bulk, resulting in out of stocks. I only know because I had to ask why my brand kept running out. Buying and reserving online is the way to go! Coastal constantly has discounts every day for a selection of items and you can view it all easily on their website. Price varies, but you'll never be disappointed. Employees are clear with how much your order is and they tell you ahead of time the round up payment regarding for example: your order is $18 but they have to round up to $20. You pay the 20 and get 2 dollars back anyway. It is secure all the way through the moment you walk in. I always come back!

Coastal Cannabis…read more This should be a place rooted in compassionate care, and what I experienced was the opposite of that. The music inside the store is played at an extremely loud, uncomfortable level, making it very difficult--sometimes impossible--to communicate with staff behind the counter. When you can't hear or be heard, that's more than an inconvenience; it creates a stressful and exclusionary environment, especially for people who already struggle with hearing or communication. What was most upsetting is that when we politely asked for the music to be turned down, the request was ignored and treated like a joke. Staff appeared amused rather than concerned. In a space that serves medical patients and promotes wellness, that lack of empathy and basic consideration is simply wrong. To make matters worse, the store is now under new ownership and none of my information was in their system anymore--not my medical recommendation and not even my personal ID, both of which had been on file previously. Compassion means listening, accommodating, and treating people with respect. When customers can't communicate and their concerns are dismissed, that's not compassionate care. I truly hope the new ownership reconsiders how they treat patients and customers going forward.

I went to 8 different smoke shops looking for a specialty item and none of them had it, and finally…read moreNeighborhood Market had what I was looking for

Went this last Tuesday and forgot to do a review! I went in…read moreto get a box of coils. The manager, whom is very nice and always helpful, not only sold me the coils but , as always, he changed them for me in 2 of my SMOK BABY 2 devices. I'm too afraid to do it myself and they have No Problem with changing them for me! When I first walked in though, I saw the store owner doing something so amazing to me, since I'm very new to vaping! He was actually building some sort of chamber for a customer, whom I believe is a regular. His unit , from what I heard was an older one and very big! What amazed me was that it had like 6 or 8 tall small coils that the owner actually had to wrap wire around each one and , I think but not sure, put cotton around? The whole process was naturally Very time consuming and Very Technical! It was VERY INTERESTING!! Anyways, I wanted to share this because I wanted other people to know about how knowledgeable these guys are and how serious they take their work as well as how much they really go out of their way for their customers.

I expected overpriced but not that kind of overpriced ... loved coming here before but…read moreunfortunately can't anymore... Business owner replied that price is out of their control but it's only been a week... and 100 percent increase..