From early on in the session, it felt like the stylist lost interest in her passion halfway through…read morethe appointment. What started off engaged gradually became disconnected, which set the tone for the rest of the visit. While she appears to have some knowledge of hair cosmetics, the overall care and attention during the service did not feel fully present. The appointment felt forced, and the interaction lacked warmth and genuine customer care. The quality and attention to detail did not reflect what I would expect for the price. The most upsetting part was the final amount, which came out to over $700. This cost was not clearly communicated beforehand, and there was no finalized or agreed-upon price before the service began. At one point, I was even asked what I thought the price should be, rather than being given a clear quote. Despite that, the final charge was significantly higher than expected and not supported by a detailed breakdown. For services at this level, transparency and pricing clarity are extremely important. I was also told that a hair care mask would need to be picked up on a different day because it was not in stock at the time of my daughter's hair services. However, when I first asked in person about booking an appointment, the conversation was redirected. When I followed up via phone, my call was ignored and it wasn't the first time, the same happened on my first appointment. During my appointment, the stylist discussed personal conflicts involving the neighboring business, Mother's Kitchen, which I had been curious to visit. She shared that a package meant for her was mistakenly delivered to the neighboring business, taken home by the owner's daughter, and opened. She then continued speaking negatively about the neighboring business owner. She also made repeated comments about clients from her husband's work field and expressed personal frustrations about them. Hearing negative remarks and personal dynamics unrelated to my service felt inappropriate and contributed to an uncomfortable and unprofessional atmosphere. Due to the lack of pricing clarity, follow-through, and unresolved concerns, I disputed the charge with my bank, and the dispute was resolved in my favor. Overall, I left feeling disappointed, not only because of the unexpected $700+ charge, but also due to the lack of communication, professionalism, and customer-focused care throughout the experience. In addition to my concerns about the service itself, I have been very disappointed by the way I was treated afterward. The stylist reposted my first service of my hair since 2024 on social media tagged with a hate song, including content showing my face during the second service. After seeing the posts, I contacted her multiple times and respectfully requested that the content be removed. My messages were delivered, but I received no response and the posts remained online. As a customer, I found this upsetting and disrespectful. I believe customers deserve professionalism, respect, and clear communication both during and after a service. Unfortunately, that was not my experience.

Always come and get my hair done with Moni. She does such a great job and is always looking out for…read morethe customers first. Love my hair! would recommend .

The two young ladies were very helpful. They called their sister store to check on braid hair I…read morewanted. Great customer service and friendly. I'll definitely be back

This is not the place to shop for Black hair care products. I live in the area, so I've been a…read morecustomer just long enough to notice. The owners hire store attendants who are not knowledgeable on the products that they sell. If you need help, or ask questions, they appear lost and will suggest something random. And, the products that are sold here are indeed overpriced, you can find a better price at a store like Walmart, Target, or Amazon. The hair that they sell for wigs, sew-in's etc. is also poor quality. A lot of time I regret my purchase after coming here. FYI, you cannot legally require a customer to provide ID when completing a purchase, Visa and Mastercard prohibit this. That's a wild, discriminatory practice. If they ask, tell them no, and they still have to complete the purchase. To the owner: How can you morally profit from a predominantly Black customer base, while remaining ignorant of their hair care needs and simultaneously discriminate against them? Overall, it's a weirdly isolating and aggravating experience shopping here, but sadly, it's the most convenient when in a pinch.

I've been coming here for over 20 years for hair cut and highlights. It is beyond amazing. You are…read moretreated like family. I won't go anywhere else. Thank you Flor, Asusena, Stephanie for such a wonderful experience each and every time .

Let me just start with the vibes. They are unmatched! I was a referral from a coworker and I'm so…read moreglad Steph was it! Stephanie totally slayed my hair goals. I got 20 inch beauties installed after my consultation around Halloween and my hair is still going SO strong. My consultation was fast, easy and super friendly (LADIES, a consultation is very necessary, do it!) Stephanie was so kind enough to fit me in, in time for my wedding when she really didn't have to. every process has been a 5 star process so far, if you're looking to get hair installed, look no further. It's an investment but this whole salon helps protect the money you put into it.

DO NOT TRUST THIS WOMAN WITH YOUR HAIR! I came across her…read moreon google and from the beginning she was rude and disrespectful. But like the nice person I am I thought I would give her a chance anyways because I needed a wig install soon. After removing my wig and the braids I noticed all the breakage she caused from aggressively combing my hair with the heat comb (dryer) while my hair was dry and not applying any heat protector to my natural curly hair before braiding it. She was supposed to reinstall my wig a couple days later and I told her she severely damage my hair and that I wasn't going to need her service anymore that I would just pick up my washed wig ($25) she then send me a text saying it was $(55) I was confused and instead of creating a heated text thread I told her thank you and I thought I asked her in person why was it extra? I picked up my wig I gave her the $25 we agreed on the wash and asked her why did she straighten the wig without confirming with me first? I told her I didn't agree on her straightening the wig. She then became violent she try to snatched the wig away from me and my wallet. She then pulled MY HAIR and wouldn't let go of my purse or my hair. We had to called the COPS for her aggressive behavior. She not only damaged my natural curly hair that I had worked so hard for but she assaulted me and now I'm pressing charges. I've spend hundreds of dollars trying to salvage my hair from her unprofessional care. Do you think I wanted to give her one dollar extra from all the damage she caused? Nobody would! Specially me not approving her straightening the wig nobody gave her the ok. (She also created breakage on my wig!) Sadly I have start all over on my natural hair journey.

Very professional I was very satisfied with the results Krystle did on my lace-front wig! I got so…read moremany compliments! I would definitely recommend going to Krysstylez! The price was reasonable and I am going back to have another lace-front wig styled! Very nice young lady the shop was clean and cute!

if you land to Iesha's Yelp page because you dream of beautiful hair, you are in the right place…read more aside from being a kind, funny and intelligent person, Iesha is a miracle worker. my hair was 2 inches long and super curly when I called her, totally annoyed with how I looked. she guided me in the choice of my hair extensions and, after working so hard on weaving very long extensions into extremely short hair, she gave me the hair of my dreams. I am not joking when I say that she literally changed my life, because I was able to get my confidence back and that helped me move forward after a time of hardship. I love Iesha and her work and you will, too.

Iesha is the BEST!! She has been doing my hair extensions for over 5 years!! She is absolutely…read moreamazing and deserves 10 stars!! She is a consummate professional. My hair is ALWAYS beautiful. Her work is consistent and I get so many compliments.

I will start this by saying that I am a hair extension novice. Amandine has a good vibe, but…read moreultimately did not deliver on my hair. I did a phone consult and sent her pictures of my hair. I have a blunt cut. At no point before installation did she tell me she had any concerns with the hair extensions blending with my hair. The appointment was at a different address than the one listed here. Not a big deal but unexpected. I let her know I was unsatisfied with the finished look as soon she finished. She told me give it a chance and didn't offer a refund of any kind. I tried it make the best of it but got the extensions removed three days later. She was even going to charge me to remove them. She should have been honest from the beginning that there was no way for her to blend my extensions.

Im so glad I stubbled across baddie extensions. She did a flawless install, micro beaded weft…read more Looks completely natural, blends perfectly with my actual hair. Will keep coming here for my hair extension needs. Thank you so much Amandine.

As someone who never wanted to cut her hair, Salon Drew has seen me through two different…read morehairstyles that I absolutely love. I would not trust anyone else but them. They make hair fun while keeping it personal to each client. Everyone is friendly, and the environment always leaves me feeling good.

I was referred here by a coworker because I needed to find a new stylist since mine left town!…read more I actually scheduled with Sebastian, but when I told him what I wanted to do -BIG CHOP - cut off 10 inches for a bob for the first time, he was honest and suggested another stylist that specialises in short hair. I was thankful for his honesty and appreicate that he wanted me to get the very best outcome. I then scheduled with Jen and she was like a bright lil sunshine. We cut off the 10 inches and it was so fun deciding what to do with it next. She truly knows hair and is very high level professional. I will be back! The location is in the LBX shopping area with plenty of parking, but it can be busy after 5 or on the weekends. Inside the salon is stunning and they offer you drink services which was so nice.