I was in the market for a new car. John was great. He took the time to show me the new features on…read morethe CX5 Carbon Edition which I ended up purchasing that day. I live 3 hours from the dealership and was on a trip headed East so John pulled the car into the show room until I arrived the following week to pick it up. He got my 2016 CX5 into their service department to have it looked at. I am gifting that car to my son so not only did I receive an email that my car would be serviced on a certain date, but a video would be sent to me with the work they were performing. This dealership goes above and beyond. I would highly recommend them if you are in the market for a new vehicle! See John Scherer, he is great to work with.

Sales manager is very unprofessional. Don't ever buy a extended warranty with Zurich it's a ripoff…read more Bought 10 Mazdas off of Ed who doesn't work with Mazda anymore but is who Hyundai. Their service that I received from this Mazda dealership is unacceptable. Would never buy another vehicle off of Jack Giambalvo again. Thank you Jack for the 20 years that you gave me. Sorry that your management sucks.

I was in the market for a 3rd gen Toyota 4Runner and after dealing with a few flakey sellers I…read morefound one that Brian had posted online. All it took was a message and a phone call to get me confident that I found the right vehicle. No hassle, no haggle, straight to the point and at a fair price. I had an issue with the starter after I bought it and Brian offered to drive 45 minutes to my house to fix it for me. Luckily, it was just a corroded ground wire that I was able to pinpoint as the issues, but that goes to show you that Brian will go the extra mile to make sure you are happy with your purchase. He has a love for cars, that I can tell. If you are in the market for a reliable and trusty used vehicle, this is the place!!! ~ Ross (Satisfied Customer)

I had a great experience and found them to be straight forward and helpful. I purchased a 1997…read moreBuick Riviera a few years ago. I keep up with maintenance, so the car runs as smooth as a new car. I love my Riv!

We were on the hunt for a Honda Element ex after my son's was stolen, and discovered Deans Auto…read moreplaza. what a breath of fresh air! Having dealt with other auto dealerships, our experience at Deans was a complete 180. Deans auto plaza has the kind of business model that made America businesses thrive back in the day. Steve was the salesman we dealt with, and he was very knowledgeable about the vehicles. he had an engaging personality and we felt like he was a friend who came along as a resource and advocate, not some pushy salesman. The car selection was good quality, including a few vintage cars that would be a collectors dream. After a few stressful days of car shopping in other areas, our trip to Deans was a nice country drive and we arrived impressed with the lot and building. The prices were reasonable, the cars were good quality with low mileage and they are definitely customer centered. Because of his business model of honesty and transparency, it was a pleasure to support this business by buying our car there. To top it off, they filled the tank before we drove off the lot! Shop with confidence! Would highly recommend!

In June of 2015, I purchased a 1999 Mercury Grand Marquis From Deans Auto Plaza, this car looked…read morelike it just came out of the showroom, in the 6 months since, there have been 0 issues with my car, I love it.they also helped get the car I Wanted, and on top of that I am Rebuilding my Credit, my score has increased about 40 points since I purchased my car,

Took my car in for a diagnostic was told it would be $180 which was fine after having my car for an…read moreentire day they decided to charge me another $180 because they couldn't find out what's wrong with it so ended up paying $380 for a diagnostic all because their tech couldn't figure out what was wrong with it the first day

Do not buy anything from this dealership. If you need your car serviced they will destroy your…read morevehicle and do nothing to resolve the issue.

Ciocca Ford of Red Lion Pennsylvania. HORRIBLE SERVICE !!! December 2024 we bought a 1000$…read morewarranty on the paint job of a brand new truck . Last week we took the truck in to get two areas looked at. 1 was our fault the other is literally a hairline scratch in thickness and the body shop guy said it can be buffed out. He guided me to a manager (Deb) who told me that 1000 dollar warranty only covered acid rain and bird droppings stuff. Now it would take less than 20 minutes for them to buff out one miniscule scratch and maintain good customer relations. The truck was bought new and bought there. If they put 1/10 of the effort in doing right instead of spending more time passing the buck or making the rules up as she goes along their score on Yelp might be better.

DO NOT GO HERE!…read more Absolute worst experience. Drove my car there on 10/10/2024 for a diagnostic test and they broke the spark plug off during the diagnostic testing rendering the car undriveable. They didn't tell me they broke the spark plug, rather sent a 10K estimate via a text message to replace the engine. When I called and said I would just pick the car up, they admitted that the car no longer runs and that not only would they not supply a rental car, but I would need to pay for the repairs. I had a similar experience a few years ago when the transmission failed in the same car. They tried to tell me I had to pay for that out of pocket even though I had purchased the premium warranty. After proving that the warranty 100% covered the transmission, they took 6 weeks to fix the vehicle. Shady people running this place. I repeat, STAY AWAY FROM CIOCCA FORD of RED LION PA.

Great inventory. Fair pricing. Worked with Pat on looking at a Ram Truck and he never once…read morepressured me into the sale. He listened and communicated with professionalism. Jennifer worked to get the deal done and I couldn't be happier with my new truck. Highly recommend.

Was looking to purchase a Ram 1500. With interest rates being high it looked as if I would be…read morepurchasing used over new. That was until I found Thornton in Red Lion and their great salesman John. They made purchasing quite fast and easy. I wasn't waiting in finance office or dealer ship long at all. It was in and out and very painless. I have to say one if not the best purchasing experiences I have ever had.

Great experience with the staff they made my wishes come true Anthony was the best salesman everyread more

We took our kina to get servuced and met with one if the service people.we had the best experience…read moreone could have fir having car trouble.they did everything right, completely transparent on the repair. All in all i would 100% recommend this service department.thank you team

very good service, I take both my Subaru's there for service, etc. and its always a great,…read moretrustworthy price. they don't sell you services you don't need.

Bought a car from them. Had an issue with it soon after I bought it, and they fixed it and really…read moretook care of me (they could not have known about the problem beforehand). Haven't had a problem since then; the service team is exceptional and beyond reasonably priced. They won't sell you want you don't need, plain and simple. Always friendly and helpful staff, both in service and in sales. I cannot recommend this business enough, whether you need a new ride or need a repair!