I have attended Ice! in the past many times and I always loved it! I remember the first one I went was 'Christmas Around the world', I seen "how the grinch stole christmas" and I remember the Penuts theme one as well so when I saw Elf I knew I had to come and see it. I use to have a coworker who worked for the company that promoted the Ice and he was able to get me tickets for like $20 each but not anymore so I did not go as often. There are lots of discount codes you can use to save money on tickets. You can also save money by going during a non-peak day/time. Of course, it will be crowded during the weekend and it will be crowded during certain times of the evening. Also another thing to keep in mind is if there are any kind of conventions going on. When I went in 2025 there was some kind of nation wide chruch convention and all the common areas were more packed. This also affected the parking situation. At one point, I remember parking use to be free, and from there, parking use to be $20 and now its $25. When you park, there is a long, long walk to where the actual ice exhibit is. After 20ish minutes of walking, you will get to the entrance and they will scan your ticket and then get a jacket from them. The jacket is free to use, but it could be thicker and more insulated. I always gone by myself and even if I am 15 min pass my entrance time they still let me in. I don't wait in lines since I go on weekdays but in 2025 year I ended up going the last week it was open, and I still did not experience a single line for the exhibit. I went and was able to get my pictures, it was not crowded, I could move around and there were not annoying little kids running or crying. I knew going in they would be charging a outragous ammount of money for things at the souvenir shop. I went on the last weekend of the exhibit, and to my surprise, everything in the gift shop was 50% off!! wow! I got shirts for $5 and some of the sweatshirts that were originally $60 I got for $10! Sizes were limited, but i think that is going to be my move from now on. Wait till the last weekend for 50% off, use a discount code from the Dallas love list, and go during a non-peak time and pre-pay for parking. I cant wait to see what they will have next year. read more

A fantastic time had at Ice!'s ELF theme this 2025. In awe of the magical and colorful ice sculptures of scenes from the movie Elf; thrilling gigantic ice slides; and, the majestic clear ice sculptures of the nativity scene. Warm and cozy in the 9 degrees temperature with their provided parka and my own winter hat and gloves. Efficient online timed tickets purchased. Having such a great experience this first time, I'm making it an annual tradition from now on! CHEERS! read more

Ice! at Gaylord Texan - "Elf Spaghetti" - ICE! featuring Elf 2025 - Festivals Near Me - Grapevine, Texas

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I've gone to ICE several years(my husband proposed here last year, this is how much I love Christmas and ICE) and this was miserable! What should've taken an hour took over 3 because of the lines. This year we had to park offsite and use a shuttle. That in itself should've been the red flag of what was to come. I love Christmas and especially love ELF, but had no idea what was in store. They overbooked this year.... Wait in line for an hour to get into see the amazing exhibit. The exhibit was packed because they pushed us all in. Kids not listening and hitting the ice, the parents look the other way and don't care. Get through the exhibit thinking we'll jump on a shuttle to go back to our car. Nope. An unorganized line of madness. No staff inside to guide us. A zigzag of a snake line with people cutting while we try to patiently wait. That took over 30 minutes waiting for the shuttle. We waited because we were exhausted and didn't want to talk over a mile to where our car was parked. If you have kids, feed them well before. You will not make dinner reservations because nothing will go timely. Merry Christmas!! read more

Every year we kick off the holiday season at the Gaylord Texan and ICE! This year was a real crowd pleaser featuring Elf It's only 9 degrees inside and you'll want to dress warm because the big coat they give you only helps a little. Staff is helpful and friendly. Plenty of fun shopping in the Christmas village like ornaments, shirts, decorations, treats, hot chocolate, and more. read more

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You're better off just to go to Costco, stand in the milk room while you swipe through my photos. We went here tonight to see the Ice Exhibit. After waiting in line for an hour, we spent about 30 minutes in the actual exhibit. The actual exhibit was cool but I wouldn't pay to go return. It was the hoards of people that made the experience unforgettable and not in a good way. We couldn't really enjoy the exhibit because of the amount of people they packed in there. Most of them were little kids not being watched by their parents. One kid went missing for a bit and there were teens doing TikTok dances all over the place and making people stop so they could do it. It was just miserable. The staff really should've not packed so many people inside. It was very claustrophobic. The actual hotel itself is worth seeing at Christmas...at least once. read more

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2/5 - and that's being generous. Bottom line Way too packed to be enjoyable. For that sheer fact alone, it was not worth the money--and this is coming from someone who wants to like these things and is pretty forgiving when it comes to holiday chaos. We didn't stay at the resort, so parking was our first hurdle. Everything is garage parking--great unless you drive an oversized vehicle. Choices were off-site ($25 with inconvenient logistics) or spa parking ($40). We chose the overpriced spa lot for proximity, and honestly, the convenience was the only "win" of the day. Inside, the convention center was already jam-packed. The exhibit was easy to locate but not easy to reach. We hit three separate lines just to get inside: 1. Scan-in line (quick), 2. Parka pickup line (slower but steady), 3. A long, bottleneck-heavy line that barely moved. All of this happened indoors, in normal temps, while we were holding the coats and cold weather gear we brought AND the heavy parkas they gave us. No heads-up that we'd be waiting close to an hour in short sleeve type of temps before we ever reached the cold area. My 2- and 5-year-old were hot, cranky, and absolutely NOT in the mood for parka-wrestling once we finally got there. The exhibit itself was gorgeous--tons of detail, impressive scale, the Elf scenes were adorable--but it was so crowded we couldn't enjoy it. It felt like being pushed along a single-file conveyor belt. If you slowed down to look at something, people squeezed past you instantly and getting back in the flow of traffic felt like playing frogger. We skipped the ice slide entirely because the line and crowd behavior were a hard "no." The kids loved the cold and the colorful ice displays, which is honestly the only reason this isn't a 1-star review. But for adults? Overpriced, overstimulating, and way too shoulder-to-shoulder. There are plenty of winter activities in DFW that are cheaper, calmer, and far more enjoyable. This was a one-and-done for us. read more

I love Ice @ the Gaylord! It's such a fun family friendly experience. Cons are it's expensive and there are a ton of ways to spend more money here. Pros are that is pleasant and gets you in the holiday spirit. I'm excited to hear what this year's theme will be. The master craftsman that make these sculptures are so impressive. Make sure to take a few minutes and actually watch the ice carving. Bundle up (gloves really help) but remember they provide the jackets. read more

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What talent! Definitely not what I expected. Make sure to being gloves and hats as its basically walking into a walk in freezer. The trail was nice and extensive. It included a bar for adults. The ice slides were nice but the adult on the top of the slides were disgusting and rude. Ruined the magic for one for someone in our party. Powertrippin miserable ppl. Otherwise the nativity display was out of this world. They have a carousel, a bunch of snack stands, build a bear and a gift shop. Very cute for the family and kids. The customer service kicked off the extra 2 stars this review couldve had. read more

Ice! at Gaylord Texan - Festivals Near Me - Grapevine, Texas

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The ice sculptures were nice! I enjoyed the adult beverages in the ice bar. However the drinks were pricey , between $12-$18 each. There were about 2 actual activities for the kids , so looking at the sculptures was meant to hold the attention span of the children. I have a 8 year old and 4 year old and they both were ready to go. It's very nice but I think it cost too much and I wouldn't take my kids again. read more

Ice! at Gaylord Texan - Festivals Near Me - Grapevine, Texas

If you have not yet experienced Gaylord on ICE!, I strongly encourage you to do so. We did it with our work family in 2015 and 10 years later we went back there as a family. Hundreds of handcarved figures in ice. It's 9 degrees Fahrenheit inside but the experience is memorable. #gaylordice #leslieverghese read more

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We got tickets at a discount $20 each and paid $25 for the off site parking with charter bus shuttle. We hopped right on a bus both ways with no wait. Better than paying $40 for garage parking in my opinion when on a budget. The Parkas they give definitely keep you warm, no need to wear many layers, just beanies and gloves for what's not covered by a coat. Would recommend and still go every year with family read more

The only reason I'm giving this 2 stars instead of 1 is due to the sheer talent and artistry required to create the ice sculptures in the event. And the slides are fun. But any positives we experienced were overshadowed by an absolutely terrible experience with one of the workers. He decided my son wasn't tall enough before my son even got to stand next to the measuring stick. Once measured, he was right at the requirement of 42". 6 adults around us that were not in our group confirmed he was tall enough, but he still denied us. Whether he approved my child to ride or not was not the issue (although it was unfair given that he was, in fact, tall enough), it was the extremely rude and unprofessional way he went about things. This worker was rude and on a power trip. Aside from that, everything is completely overpriced to an absurd level. And parking is a nightmare. Not worth it for an overcrowded, extremely cold experience. read more

My family and I love ICE. We've been several years. This year's theme is Rudolph the Red-nosed Reindeer. My family stayed at the hotel and purchased the Lone Star Package which included a scavenger hunt, snow tubing, ICE and a gingerbread house. They also have ice skating, cookies with Mrs. Clause, Build -A- Bear, and a carousel at an additional cost. ICE provides parkas for everyone to wear and there are free ice slides inside. My children absolutely love this experience and the hotel is decorated like a wonderland. Great experience, great memories. Dress warm and have a great ti read more

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Make sure to bring gloves and ear covering for warmth. I was pleasantly surprised with the event. There are a lot of intricate and cool designs. There were a lot more ice sculptures than I expected. However, I was not appropriately dress, and I got really cold going through the exhibit. They do give a parka but it is not enough if you will be stopping for pictures frequently. Still, The event is a little pricey, check to see if there are any deals. read more

Ice! at Gaylord Texan - Entrance screen - Festivals Near Me - Grapevine, Texas

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We had tix for 6:15 pm on Saturday and it took us 1 hour to walk the snakey line to get inside the attraction. You start in the "Christmas Villlage, " and line up according to your entrance time. When your time is called, you get to start the inside line and it took us one hour to get through the line. At 7:15 pm we entered the Ice exhibit and it took 15 minutes to see it all. People were shoulder to shoulder crowded and when people stopped to take photos, everything got backed up and stopped. Horrible experience and really regret wasting our money and time. Then, they charged us $40 for just over one hour parking in the garage. Total ripoff. Never going back. read more

Overdue review but here it goes. This experience is just ok. Let me preface with the fact that's we've never been and it came highly recommended. Came here with another adult, no kids, and it was a nice time for a one time experience. I wouldn't come back again though. I'm sure if you have kids and love the grinch it would be more worth it, but for two adults who can quickly move through the sculptures it's not all that. I do however, appreciate the hard work that goes into sculpting ice into a whole immersive world. We can during the week and it was busy but we still managed to walk through in about 30 minutes. It's chilly, I think 9 degrees, so being a hat and gloves if you aren't used to the cold. You are also given a jacket but I doubt they are washed or disinfected in between uses. I am not sure if you can forgo the jacket even if you bring your own. I didn't ask. There are some picture experiences and places do pose and outside the exhibit are food options and themed shopping. read more

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The lack of supervision in the ICE area has resulted in ill behaved people touching the sculptures and carving their names into them with their nails! It's also too crowded and there aren't many places to sit outside of the exhibit. The exhibit is at the far end of the resort from the parking area, and there aren't any provisions for the elderly or disabled to get there safely. People with strollers clog the narrow paths, oblivious to the folks trying to get to the exhibit. And, of course, everything is prohibitively expensive! read more

Our tickets to the ICE exhibit were on Sunday, Dec 7th at 4pm. Before you go, be aware and prepared, particularly if you have small children. No strollers are allowed, you WILL be in line for over an hour AFTER you are scanned in at your ticket time, and due to the extreme over crowding, be prepared to hold your small kids throughout the exhibit. Our kids are 2 and 3 years old. In the line: Nothing for kids to look at or do, so be prepared to entertain them. Witnessed numerous kid melt downs in the line (as well as one of our own), just out of boredom while waiting. In the exhibit: You can let small kids down to walk, and we tried, but due to the over crowding, our little ones were being knocked down and stepped on, so we chose to hold them. The Ice exhibit itself is awesome, beautiful and really amazing, but we really only got to see the side we got stuck on in the crowd. The kids did like seeing the exhibit and after standing in another long line, they did love going down the ice slide. Maybe I'm crazy, but in my mind when I purchase at ticket for 4pm, I expect to enter the exhibit at 4pm or soon after. Our 4pm time was really just a time to get in line. We didn't actually enter the ICE exhibit til 10 after 5pm. And, I also expect to be able to see all of the exhibit. I really think they need to cut back on how many people they let through at one time so adults and kids can really enjoy it. Honestly, if it weren't for the long lines and extreme overcrowding I would give this outting a 5 star review, because the Ice exhibit itself is unique and awesome, but as it is, I would not recommend this outting to anyone. No one (I don't care what age you are) likes standing in long lines and being packed in like sardines. read more

Ice at Gaylord Texan was pretty fun but the thing was that even with your set time it was so congested and crowded. You can't even move around much less enjoy and take pictures. However, as the time went on and people moved through it was better. One thing I will say is that the jackets should be thicker. They didn't keep my mother in law warm at all and don't even go down to your ankles. So dress accordingly! The ticket prices are so expensive before Christmas so we went after but then it was still super crowded. Overall I still enjoyed my time. You can't see these amazing ice sculptures just anywhere! It's worth seeing at least once! read more

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This year's exhibition was lacking. We've gone several times and this one took our group of 13 family members around 15 minutes to complete. In addition the "parkas" they provided had no filling and everyone was freezing. In the past the parkas were lined and warm. I would definitely NOT recommend this activity to anyone in the future. read more

I don't know where all these bad ratings people are getting their info because we had an excellent time. I did not meet a rude employee, the line was expected because of the experience itself. The food was great but expensive. But that's Gaylord Texan. I would recommend it to anyone. read more

Had so much fun today with the family attending Ice at Gaylord. Be sure to bring gloves and a beanie or ear coverings because it is freezing cold. They provide you with a jacket but that's it. Do not wear thin clothes or shorts, you'll have regrets! Online has some great deals and we used code Cyber24 to get 50 percent off tickets. Also, if you park in the garage take your ticket and decide where to have dinner or hang out at a bar have the hostess validate your parking ticket for a discount or free parking. I think it depends on how much you spend. That's all the tips I got but have fun! read more

Horrible! We waited in line for over an hour just to get in. Shoulder to shoulder. They let way too many people in. I don't even understand how it's not a fire hazard with the hoards of people. SO expensive, and the parking is nuts! Anyone who says they enjoyed this has to be mentally insane. Never again! read more

Great ICE event this year. The theme was so awesome with the sculptures vibrant with color! The line was efficient and the shopping venue was amazing. Fantastic theme this year! read more

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Even after reserving a time slot, we had to wait in SEVERAL lines like were were at Six Flags. This event was my first and last time. It is nothing more than a moneygrab, from the time you order tickets for two $86+, parking $25, two drinks (one for me and one for my partner). This one REALLY set me off. Looking at the menu board, I only saw two prices - one for non-alcohol and one for what I thought was and alcohol drink.. Or so I thought. I got back in line and glanced at my receipt $46 - for TWO drinks! I immediately returned thinking she just made a simple mistake. Nope. As it turned out, they listed the price for non-alcohol $8.50. The $12 price was solely for Fireball. NO prices listed for the other drinks. I wonder why. After the viewing of the ice sculptures (meh, OK, but...), you are routed through the gift shop. Out of curiosity (by now, I'm on to their game), I thought I'd check out the price for an ICE Christmas ornament. Surprise, $38. Overall, I felt like this was their opportunity to suck as much money as they could out of each and every attendee. DEFINITELY won't be going back. The greed and lack of morality in this great country of ours is out of control! read more

This was my first time at Ice and it was a ton of fun. 9 degrees. I love the slide area inside which was a lot of fun. I wish it was longer and I wish the drunks you can buy in side were hot drinks to keep you warm. I recommend going during the week early in the month if possible. read more

Ice! at Gaylord Texan - Festivals Near Me - Grapevine, Texas

I had 50% off discount tkts to go today. Probably because it's the new year Wknd. I wouldn't pay the whole price for it to be honest. I don't think I'll go back either. One and done for me! Parking is $30. Unless you have a Lexus then it's free. Funny? There's a huge sign stating that. Not Sure if it was a one day thing! We got there 30mins early but had to wait until the registered time. They wouldn't let us in early. It is super crowded. Shoulder to shoulder and pushing in. Ice sculptures are pretty cool but not sure if it's worth the crowd. Ice slide was the best part. Kids enjoyed it. However, the line was too long and there's really no workers directing people. Dress warm. Even with the blue parka they give if you dress in layers you'll keep warm. One good thing abt going after Christmas was the store was 75% off and I got an ornament as a souvenir. read more

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Very unique thing to do in Texas during this time! Not often will you find ice here!!! Although the display is rather short in terms of your time spent looking at the display. But it's super cold inside so there's no reason to stay in longer. All the sculptures are very detailed and amazing. Blown away by the amount of talent to takes to put something like that together! read more

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We had such a great time at ICE! It was so amazing seeing the Polar Express come to life with all the amazing ice sculptures and plenty of photo opps! Loved doing the slide as a family. Parking was the huge downfall, so if you aren't already staying there, arrive at least 45 minutes before your time so you can park with no rush or long lines! read more

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The ICE display tour/walk through was fun and definitely a cool sight! That portion was worth the visit. As for the rest we unfortunately didn't have a great experience. Garbage set up, geared to volume and not quality or fun. They oversell the Christmas Village attraction to the point my kids even complained that it wasn't worth It. Stand in a 50 person line, only to redeem online tickets so you can go stand in the 300 person line for a 20 second attraction. For example, the $44 tickets to slide down a 20ft snow 'hill' took 45 minutes in lines and the kids only cared to wait that long once for what It was. Ice rink: Again, oversold for what It is with massive waits and dull skates on a tiny rink you can hardly move In. Will only make the mistake of coming here once. Love the hotel as a vacation venue, no issues with Marriott from me. Just don't waste your time and money on the Christmas Village attractions. read more

Ice! at Gaylord Texan - Festivals Near Me - Grapevine, Texas

I feel the exhibit could be a little longer but always a favorite for the holidays. The changing story each year is a must. My favorite addition has been the scavenger hunt option to add on to the ICE! read more

I have been to ICE Gaylord several times; this is not the first time that they have had RUDOLPH. However it is the worst ICE that I have been to. The ice sculptures are poorly created; glued on felt for eyes, mouth,etc... It took us approximately 15 minutes to get thru (we did go at a low volume time), past ICE it took longer to go thru (even at a low volume time), perhaps it was because the other ICE exhibits were more creative. The areas that did not have ice sculptures had exposed pipes that were supposed to be covered by a black curtain which were hung tacky. Hopefully next year's ICE exhibit will be more creative with better ice sculptures. read more

First time coming to this event in Grapevine and it did not disappoint ! The ice sculptures were amazing and definitely worth the money! The only thing I did not like was that you could not take in strollers in the event.....kids were running everywhere and touching the ice and it was was dis read more

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This was definitely a fun family trip. People going their 1st time. We're lost there was not many directions on how to do things and what to do. I feel like overnight guest should get an itinerary of what's going on throughout the day. There was no were for parents to sit while kids play other then a gew benches ans the floor For the price your pay to stay here, park then pay for each event. There should be for the guest staying. The food was gross! We had to leave to eat. The rooms was hot every time we walked into it. Again for what we pay I want my room cold! We would not come.back once and done! read more

While we enjoyed the ice sculptures, the prepaid parking was a nightmare as were the crowds. We felt like we were being herded and hurried through the exhibit. We did not have the ability to take many photos as people were very rude pushing others along so they could get their pictures. It was difficult keeping up with our small group because there were many groups of 15-20 people who would spread all out and take over the different sections making it hard for us to view. The should have spaced out the entry more and allowed fewer people at each entry time. For parking, I purchased two prepaid spots and neither one worked. There were no employees at the garage entrance so we had to press the button for help and waited over 10 minutes for help. Leaving was the same situation, but luckily an employee came up after a few minutes to let the gate up. He told us there were instructions on what to do if the pass didn't work, but they were not posted anywhere. I am not sure I will visit in the future. read more

The exhibit itself was exceptional, as always! However, the logistics seem to get worse every year. We had tickets for 6:15, so we left the Grapevine Mills Mall at 5:40. Turning onto the street where the Gaylord resides, we were instantly in a hellish line. One we parked in the designated lot - over a mile away from the resort - it was 6:20. Then came another hellishline - this one to the wait for a shuttle. By the time we got to the exhibit, it was 7pm. There were throngs of people inside. Like "can't move" amounts of people. The displays were superb as always, but you couldn't really get to them to see them. Next was the overpriced "OMG dad, I can't live without this" section. Natch. Then came the line for the shuttle to get home, which lasted longer than either of the original lines. You know that scene in that movie where they battle throughout the seasons? We did that, but "waiting in a line". For the first time, I regretted going to ICE. Not sure if we will go next year - thinking probably not. read more

Just not worth the money. 40$ parking and 30$ tickets to be cramped in a freezer with a sculpture my kid could do is not a fun time.

Steer clear from this event. It's an absolute waste of your time, money and nerves. We've attended the past few years and it was nothing like this year. It seemed like they let thousands of people attend without putting a cap on the daily maximum. Not only was there a line or someone less than an inch from you, anywhere you went, but it was so crowded we couldn't even enjoy the ice sculptures. There were a bunch of people blocking the sculptures anywhere we went. Prior to even entering they had an extremely long line just waiting inside the venue. Please keep reading because it gets worse. Parking? What parking? They made people wait over 30 min to enter a parking lot where an employee was telling everyone the parking was full so we had to exit. Why wouldn't they simply place a sign outside (prior to entering the line) to not waste the attendees time? Inside the hotel was an absolute horror too. Just way too many people, making me think they exceeded the maximum occupancy allowed. All in all, it was one horrible experience and definitely not worth our money. Will not be returning again! read more

I got my tickets off groupon because it was cheaper like 17 bucks! I was a little sad because parking is so expensive ( 15) so it was more expensive than I planned it to be. I have been to the ice a couple times and each time its super cute and fun. I felt last years was a lot bigger with many more sculptures than this year.. last year the sculptures had eyes and etc already incorporated into it but this year they added lots of paper and etc so it wasn't completely ice. Either way it was super fun but I made the horrible mistake of coming here on the last day on new years.. it was such a long wait... it took an hour to get in and it was so packed it was hard to take pictures and look at cause there was just wayyy too many ppl.. Next time I'm going on a random day and try to find parking elsewhere for free. read more

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Not worth the price. Not only do you pay a ridiculous amount to see the ice sculptures you will pay $25-$40 to park. $7 for a carousel ride, $25 for a tube slide and the part that got me; $10 for a pretzel which is literally more than at DFW Airport. Completely absurd!!!! $10 for a pretzel is robbery. The Grinch theme is alive at the Gaylord stealing money from hard working families. Garbage. read more