What a great shop... The wonderful aroma brought us in.... They were making Candy apples, homemade…read morepeanut butter cups.... & Fudge... I'm not sure they didn't have everything.... Friendly staff too... I bought peanut clusters & coconuts crisp....

We visited this Kilwins with my daughter, who has celiac disease. We asked if staff could use a…read moreclean scoop and serve from a clean or unopened tub from the back to reduce gluten cross-contact. Staff told us they were not allowed to do that and could only serve from what was already in front. There was also a posted Kilwins "Handling Allergen Requests" notice stating that stores should not open a fresh tub, use separate scoops, or implement special handling procedures for allergy requests. I understand no ice cream shop can guarantee allergen-free food. However, families with celiac disease should know this location would not take even basic cross-contact precautions such as a clean scoop or clean/unopened tub. Because of that, my daughter could not safely order. Very disappointing experience. In Response to owner : Hi Ashley, I appreciate your response, but this actually highlights the concern. Saying that using a clean scoop or an unopened tub "would not make a product safer" is very troubling for families with celiac disease. Those steps may not eliminate all risk in a shared environment, but they absolutely can reduce one obvious source of gluten cross-contact: shared scoops and front tubs that may have been touched by cones, cookies, brownies, or other gluten-containing items. We were not asking Kilwins to guarantee that anything was gluten-free or allergen-free. We understand there is still risk in a shared environment. We were asking for basic cross-contact precautions so we could make an informed decision. What is disappointing is that Kilwins' policy appears to remove that choice entirely by refusing to take any special handling steps, even when a family clearly understands the remaining risk. For a child with celiac disease, being told that the store will not even use a clean scoop or unopened tub is not "keeping customers safe" -- it means the customer is effectively excluded from being able to participate. I appreciate that your intent may be to avoid misleading people, but the better approach would be to say: "We cannot guarantee no cross-contact, but we can use a clean scoop and unopened tub upon request." Families with celiac disease deserve accurate information and reasonable precautions, not a blanket refusal.

This review is for the music city popcorn at The Opry Mills Mall. When we arrived at the stand, the…read moreclerk was on her phone. We waited patiently so as not to be rude by calling her. She eventually noticed us, stood up, and just stared at us. We were waiting for a greeting, suggestions, or a, "How can I help you?" question, but instead, there was awkward silence. I asked what the choices of popcorn flavors were and, without talking, she pointed to a handwritten post it note on the wall. As we reviewed the selections available, the young lady resumed her phone activities. We made our choice and she charged us. It was a rather unexpected experience.

Great helpful staff at this small and unique woman owned business. I was fascinated by all the…read morespice options that I didn't know I needed until I saw them all on display! The staff encourages sniffing and tasting the spices with their sample containers and even told me to throw the remainder from my hand to the floor. That's always fun! I ended up buying three spices here including Franklin Five Points Spice, Smoky Mountain Sprinkle, and Nashville Hot Fried Chicken Seasoning. I sampled each at the store and they really tasted delightful. I can't wait to try them at home. Time for some cookin'!! I highly recommend this business when in Franklin.

I'd been ordering their Cambodian lemongrass curry blend for a few years so was very excited to…read morecome upon their physical shop in Franklin. This spice store is absolutely lovely and you could spend forever in here, perusing the offerings. I appreciate that they have containers out for you to sniff the spices. Staff was friendly. Savory Spice Shop has a lot of interesting seasoning blends, which is great. I picked up more Cambodian curry, along with a whiskey-barrel smoked black pepper, which I had been searching for. I highly recommend stopping in to see what you can find.

The vision and magic that is bubble joy brings you back in time when imagination, fun and play was…read morea common thread in children's lives. I felt like I was transported into a whimsical movie scene from the 50's, with all the nostalgic attention to detail, intricate candy selections and homemade goods. It's a magical place for little one's and adults to slow down, be present, connect and let your imagination run wild. Being health conscious, I love that they have sweet options for everyone, with their natural sodas, elixirs, ice cream and locally made fudge and popcorn. My kids love coming here and honestly I do too! It makes me feel that little spark of being a kid again. Definitely a must see!

If I could give more than 5 stars I would. To start, this place is magic for a kid. My girls and I…read moreenjoyed live music while making adorable bracelets. The entire staff was so patient and kind with my girls. Afterwards, we picked out a few delicious treats and all left smiling ear to ear. The real magic happened after we left. My 4-year old daughter left her absolutely beloved stuffed giraffe in a corner of the bead room and we didn't realize it wasn't in the car until 10 pm at night when we were two hours away in Indiana. I called Bubble Joy at 8 am the next day with little hope as I knew they were closed Mondays and Tuesdays. A very nice young man answered immediately and indicated he would text his manager (Kristen) and ask her. Kristen hadn't seen "Giraffee" but offered to go in on her day off to look. SHE FOUND IT. And shipped it to us the next morning. I cannot describe how grateful I am and how happy she made my 4 year old little girl. Thank you so so much!

Wow, this place has healthy food and great salads. Loved to see the market with a variety of…read more foods & healthy items. Service was great, everyone was kind and accommodating. Modern rustic market style with a modern cool bar in the middle. Glad we stopped by on our way out of town

Delicious! The chicken Caesar wrap was the best I've ever…read morehad. My husband loved his turkey melt and potato salad. I also needed a sweet treat and the Brown Butter chocolate chip cookie was quite tasty. It's VERY busy and quite hectic inside and on the porch. Not really a leisurely, quiet Sunday sit down and relax atmosphere, but this is more about their popularity I think. The staff were helpful and friendly...well done! We were amazed at the prompt arrival of our food on a busy Sunday. A great place for a healthy meal option that is also delicious!

So happy with the custom gift box for a friends birthday. She lived it! Elizabeth went over and…read moreabove to get my gift delivered on time, even after the driver was already on his route for the day.

Everything about this shop is great! It's located inside the Factory in Franklin, which is loaded…read morewith other great shops and restaurants... and the best darn farmers market ever (in my opinion). Parking situation is fantastic, there is a huge lot and never any issues. Such cute items here and all made in Tennessee! I know, you'd never guess that from the name, right?! Check it all out, not a bad item in the store. I purchased a bulk order from them back in December for work Christmas gifts (24 puzzles and 24 GooGoo cluster candies), and customer service to coordinate pickup was so kind and friendly. If you are ever looking for a fun gift for someone, come here first!