Very professional and responsive. Matt came out quickly and solved our air conditioner problem…read more Very informative about what could be wrong and the next steps to take, so I was well informed. The air conditioner was fixed quickly. Highly recommended.

Russ and the guys at Long Mechanical are great. I've worked with them on several projects and every…read moretime they come in on time and almost more importantly on budget. Service is always quick and concise. I recommend them to everyone that has HVAC issues.

Best HVAC repair in the valley! I have used several other…read moreHVAC companies and Indigo is the most prompt, thorough, and friendly company around. Brandon was exceptionally good at communicating the work that would be done, and the veteran's discount was an added bonus!

Brandon is very knowledgeable about this work. His attention to detail is what sets him apart- he…read moreis not afraid to give you all the information about various options available to you regarding price, maintenue, longevity, or things like placement for the units. He also shares the pros and cons for each option. He simply provides you with the facts and shares his professional opinion, and then let's you make the final decision. Even if what you want is going to take a little longer or be more work, he is willing to do so. We had a pretty big hiccup on our job due to our home being in a flood zone..however, Brandon's main concern was customer satisfaction, and he delivered. Our units are beautiful, work well, are quiet and have great warranty. If you need anything for heating and air- Brandon at Indigo is your guy!

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

Since Russ sold the business, it's very poor quality work. Really annoying we had to get another…read morecompany to correct the install on a brand new system. They actually built the filter replacement access door using tape, which makes a mess opening it at each change, then it won't stay closed if you don't tape it down again.

Rapid response and outstanding service. We highly recommend Chris and this company for Heating…read moreand AC service and repair. Jim M. Ashland

in my opinion, I would like to offer caution to anyone using this service especially if you are a…read morefemale. Chris is an angry individual with a hair trigger temper. He will yell right in your face. my experience was horrible to say the least. I'm not sure where he got all of these good reviews because that is not who he is believe me. Just a warning for any females out there. Do not have him in your house without someone there please and thank you.

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

Super quick every time I need them!! And they have been up front and honest, Definitely recommendread more

Thank you Justin for the great work on our new heating system and it's sure very quiet…read more terrific product to have in any house . Thank you again for everything you done for us.

Everyone at the company is wonderful very helpful and polite. They are quick with their…read moreappointments. David was our technician and he came out multiple times to fix multiple things that were wrong with our HVAC system. I was so impressed with this company. I would definitely recommend it. I have gone through multiple companies in the past and this one is by far the best.

AC repair. Very happy with the repairman. He was here at time expected, got right to business…read moreand found the problem in short time and had it repaired all in less than an hour. Charge was very reasonable. We are very happy! Thank you, Karl & Karen S

We've been using AirTech for maintenance for. Number of years now, and they have always been great…read more Well the time came that we needed to replace out ancient HVAC system... We discussed options with Mark, and selected a system... Mike's team did the install... We are all up and running with a super efficient system, and expect to see lower bills because of it. AirTech are our go to guys. They're fast and honest! Thank you Mark and Mike!

I would refer Mark Webb to anyone who needs a repair or a new system. He was courteous,…read moreprofessional, honest and highly knowledgeable. He came out within an hour on an extremely hot day and fixed our problem. We were willing to purchase a new unit but he stated he could fix it. It is working wonderfully. Saved us a bunch! We also had him install a unit in our garage on a different occasion. That unit is also working beyond our expectations. Again I would recommend him without question.