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    Ideal Dental Kannapolis

    3.3 (4 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Ideal Dental Kannapolis

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Ideal Dental Kannapolis Photos

    Recommended Reviews - Ideal Dental Kannapolis

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    2 years ago

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    3 years ago

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    3 years ago

    Excellent staff and super fast to get an appointment! Everyone was patient and answered all of my questions!

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    3 years ago

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    Trinity Cosmetic & General Dentistry

    Trinity Cosmetic & General Dentistry

    3.9
    (7 reviews)
    0.5 mi

    The staff at Trinity Cosmetic &General Dentistry are great. I went in for a new patient appointment…read moreand overheard them helping a patient. You could tell that he'd been there for a while. They were laughing and having a great time. The other receptionist helped me with all my paperwork and I was quickly escorted back. Dr. Jones not only looked over my teeth x-rays but conducted a neck exam since some dental pain and start in the neck area as she explained. They offer a variety of complimentary treatment for patients which is greatly appreciate in today's financial climate. I highly recommend her to everyone in the area.

    At first, I really enjoyed coming to this practice until January of this year. I came in for…read moreroutine cleaning and was told I needed 2 fill ins. A new dentist (I believe this was her first job after school) did the procedure. I ended up with my mouth being numb for more than 24 hours and 2 days later had intense pain and facial swelling. The practice admitted the fill in was in too deep but insisted I needed a root canal after failed antibiotic and steroid treatment. I asked to speak to the provider who owned the practice-Dr. Jones and was completely dismissed. There was no ownership to the damage that was done. No one offered to redo the fill in that was done incorrectly. I had a consult with an endodontist who confirmed I did not need a root canal and the error was in the fill in. All I wanted to do was speak to the provider who owned the practice-Dr. Jones, express my concerns and discuss a plan to fix my issue. I was completely dismissed and the provider would not speak with me. As a healthcare worker with over 25 years of experience, this was not customer service. This was not ownership to a wrong. This was rude and insulting. To date, I am still dealing with this issue and trying to get this resolved. I am now being told that I have completely maxed out my insurance in June and would now have to pay out of pocket. This indicates that Trinity billed incorrectly and took the entire annual plan benefit!!! Honestly this has been exhausting, unfair and completely unnecessary.

    Photos
    Trinity Cosmetic & General Dentistry
    Dr. Dani Nicholson
    Dr. Dani Nicholson
    Trinity Cosmetic & General Dentistry

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    Ideal Dental Kannapolis - generaldentistry - Updated June 2026

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