Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

We have worked with Scott on multiple projects, both indoors and outdoors. Pricing is very…read morecompetitive and the quality of his products and installation is exceptional! Most importantly to us is he lives up to his commitments ... shows up on time and completes on time. Highly recommend giving him a call!!

We asked Scott to help address old and weirdly routed coaxial cables for our internet and TV…read moreservice. He showed up on time, investigated, and offered a range of options (including doing nothing) with no effort to sell us anything. As he came to understand our goals, he also offered some ideas we hadn't considered and - in the end - left us with stable and fast hardwired internet, new cabling, and a very modest bill. He was knowledgeable, dependable, and efficient. I would hire him again in a heartbeat.

I just helped my parents upgrade their alarm system with Froula, who installed the original decades…read moreago when they first bought the house. We wanted security cameras, motion detectors, heat sensors, and exterior door/window sensors. I feel great about it! My expectations were surpassed every step of the way. They were incredibly kind and professional while we all juggled uncertain Covid schedules. The technicians just came this week, and were absurdly professional and capable. They knew every last random detail about houses like ours, did impeccable handiwork, and were fabulous communicators. On top of that, they wore masks every second they were inside the house without even mentioning it. Their after hours emergency house calls *are* expensive (which they very clearly explained!) I imagine some of the negative reviews here didn't realize that. Really great guys all round, and I recommend them highly.

I am writing to express my deep gratitude to Froula Alarms, and to Jaspyr in particular, for…read moreresponding last week to an off-hours call from me. It may not seem like an emergency to the average person, but it was for me because I was concerned that I could not get my alarm to set as I was leaving in the evening, and my shop is full of expensive Christmas merchandise at the moment. I called Froula, and Jaspyr was the technician on call. He was extremely polite and helpful, guiding me through checking various pieces of equipment in the shop and saving me the money a tech visit would have cost me. We figured out together, while he stayed extremely calm, that a battery was burned out. I went to to a grocery store to buy a new one, even calling him from that store to make sure I was buying the right battery. Then I called him from a ladder in my shop, and he explained exactly how to replace the battery and reset the alarm. I am SO GRATEFUL for this assistance, and for Jaspyr's calm and reassuring manner. Shopkeepers live in terror that we will be burglarized, and a properly set alarm, maintained by a company that cares, staffed by experienced and kind technicians, is essential to running a bricks and mortar shop. Jaspyr understands all that, and I am very appreciative of his assistance, which took about two hours from start to finish. He stayed with me, answered his phone about four times, and answered all my questions! He's a keeper, Froula!

First of all, I would like to state that I have never in my life written a review about anything -…read morecontractors, restaurants, amazon purchases, etc. However, dealing with Madrona has been such a long drawn out and negative experience that I want other people to be aware of what they're getting involved with. Additionally, our friends that recommended Madrona originally said they would rescind their recommendation once their fairly simple project dragged on for months. I would find a different company if I were you. Anyways, we moved into our home at the beginning of November 2013 and promptly set up an appointment with Madrona to update the home speaker system and additional home theater items. We thought the price was high, but they were recommended from a friend that was currently having work done by Madrona. To make a long story short, we signed the contract on 11/22/13 and today, 8/22/14, the project is still outstanding. Work started in January and the original team that came out to do the work was pleasant to work with but stated that our proposal included items that would not quite work with our set up. Therefore some items on our proposal were switched around and the project was put on hold as we waited for more supplies. This happened multiple times... One of our main visible speakers has never had a cover on it. We were told that it was a floor sample and that as soon as our speaker came in (we were told multiple times that it was ordered for us) they would come out and install it. We are still sitting here with a floor sample speaker in our living room without a cover on it. We tried to contact John multiple times to ask where our speaker was and have been informed that he left the company. We have now been dealing with Mike B and this is turning into a hassle also. Can we just have our speaker and be finished with this please? Additionally, our contract stated that we did not have to pay the last 10% until everything was complete, but John called repeatedly and stopped by our home requesting that we pay it because they were closing the books. I have no idea why we let ourselves be pressured by him and paid that remaining 10% - not very smart on our part. Therefore, go with Madrona if you want to pay for a never-ending project where you will never receive everything you were told you'd receive. This whole experience has been ridiculous.

I have a Paradigm speaker (several years old) that was in need of repair (busted tweeter mount),…read moreand Madrona Digital was the closest Paradigm dealer for the Seattle area that I could find. Bruce at Madrona had my speaker fixed and tested in no time--within a couple business days--and it's sounding like new.

I never heard back after the initial phone consult. Was told I'd have a quote for upgrading my…read moresystem and just ghosted.

I have used Adam over the last 18 months to make my home a much better "home work environment". I…read moretrust his assessments, his recommendations, and his work quality. I never felt over sold, and my home networks are buzzing along happily and efficiently. For my home, he has: installed Brilliant command centers, installed Sonos throughout, upgraded my tv viewing experience, put in mesh (smoking fast internet now!) alongside new router/modem, set up a comprehensive security system and cameras, and consulted on an EV charger for garage. And the icing on the cake: he is funny and a great conversationalist! If you are longing for a home automation expert: call Adam. Now.

We asked for Peter to come out to our home on harstine island to do a test for a satellite system…read morefor internet that has a $1000.00 surcharge, which we were willing to pay because it is such a source of stress for us. Well, he came up with an option without the surcharge. He just finished installing and did such a great job. He wired our tv directly (which I did not expect) installed equipment, and wow! I think he created a miracle that I never thought I would see here where there is no fiber optics! He not only did a great job of installing, but solved a problem that has plagued us for years. My wife can now work from here with no concern for being cut off...Peter has made our life...peaceful again! Thank you Peter!

*Highly* recommend Peter! I needed help installing a Starlink satellite dish, and not only did he…read moreinstall it with all the bells and whistles, Peter mounted it to a 100' tree where we're now getting super fast, reliable WI-FI. Peter scoped out our property to identify the best tree for mounting (we live in a forest), ran cables from the dish into the house with clean, strategically placed hardware, and was super meticulous about clean up. It's rare that I've encountered someone not only with such highly cultivated skill (electrical + tree), but also with such strong attention to detail, clear communication, and genuinely great personality. Peter ticks all these boxes. Thanks, Peter!! :)

Kyle and his crew were quick to respond to my thermostat emergency. I was in a hurry to attend a…read morework meeting and upon calling Kyle was great in giving his opinion on my next steps. Communicating with him was easy and we came to a resolution quickly. His crew was able to come in and trouble shoot the problem quickly from the botched job the previous technician left a few days prior. They were very respectful of my space and got the problem fixed within the hour. Before leaving they tested everything to make sure it worked well so that I could have a piece of mind. Highly recommend for the reasonable price Replacing thermostat to smart thermostat- Mysa

The technician arrived exactly on time and installed two smart cameras in my yard at 20ft high. It…read morecost less than other companies quoted us and they accept Apple Pay. Some of these smaller companies still want checks so that was a bonus. Highly recommend.

Bought an older home and booked this guy to do some updates on a recommendation from our real…read moreestate agent. We thought we were all set for an entire month leading up, and he was supposed to start work the week before we moved in. But then he went AWOL days before starting. My wife and agent tried multiple times to reach him the days leading up, but to no avail. Our agent ended up having to contact a relative of his to confirm he wouldn't be doing the work. All this set our move date back 2 months (meaning 2 months of extra rent even though we'd already bought a house). We had to get brand new bids, and now the work won't get done until after we move in. So annoyed. Super unprofessional. All it would've taken was a simple text from him early on to let us know he didn't want or couldn't do the work.

Outstanding. They…read moreshowed up on time. They took out our 1977 original panel and installed a huge new incredible panel with tons of room AND a generator fail over port. The quote was spot on, the work impeccable. City of Kirkland inspector just left and had nothing but high praise. I've already referred them to 2 of my friends. Outsanding!