Once my 36 months is up, I will not ever return! I called because we have been struggling…read morefinancially and got talked into staying with a lower rate. I did NOT know I was signing another 36 month contract I thought I was signing to agree to the lower rate. I need to cancel after all and now you want me to pay you 1K+ to cancel. I have been a customer for 9 years and and super disappointed in how I am being treated at this point. If I had the 1K I wouldn't be canceling in the 1st place. I mean that is a no brainer. Save yourself a headache and put in your own system.

Worst company I have ever dealt with, they have continued to charge us for 3 years after we had…read morecanceled with them, they would not give us any credit for the equipment we did not use, very hard to get customer service install dates and times, Value to us was a completed zero.

First of all, I would like to state that I have never in my life written a review about anything -…read morecontractors, restaurants, amazon purchases, etc. However, dealing with Madrona has been such a long drawn out and negative experience that I want other people to be aware of what they're getting involved with. Additionally, our friends that recommended Madrona originally said they would rescind their recommendation once their fairly simple project dragged on for months. I would find a different company if I were you. Anyways, we moved into our home at the beginning of November 2013 and promptly set up an appointment with Madrona to update the home speaker system and additional home theater items. We thought the price was high, but they were recommended from a friend that was currently having work done by Madrona. To make a long story short, we signed the contract on 11/22/13 and today, 8/22/14, the project is still outstanding. Work started in January and the original team that came out to do the work was pleasant to work with but stated that our proposal included items that would not quite work with our set up. Therefore some items on our proposal were switched around and the project was put on hold as we waited for more supplies. This happened multiple times... One of our main visible speakers has never had a cover on it. We were told that it was a floor sample and that as soon as our speaker came in (we were told multiple times that it was ordered for us) they would come out and install it. We are still sitting here with a floor sample speaker in our living room without a cover on it. We tried to contact John multiple times to ask where our speaker was and have been informed that he left the company. We have now been dealing with Mike B and this is turning into a hassle also. Can we just have our speaker and be finished with this please? Additionally, our contract stated that we did not have to pay the last 10% until everything was complete, but John called repeatedly and stopped by our home requesting that we pay it because they were closing the books. I have no idea why we let ourselves be pressured by him and paid that remaining 10% - not very smart on our part. Therefore, go with Madrona if you want to pay for a never-ending project where you will never receive everything you were told you'd receive. This whole experience has been ridiculous.

I have a Paradigm speaker (several years old) that was in need of repair (busted tweeter mount),…read moreand Madrona Digital was the closest Paradigm dealer for the Seattle area that I could find. Bruce at Madrona had my speaker fixed and tested in no time--within a couple business days--and it's sounding like new.

Simple Security Solutions is a fantastic organization. WIth years of experience in the security…read morebusiness, my trust for my personal residence has always been with Simple Security Solutions. They are an elite company, and they always go above and beyond. I will refer them to any and all of my family and friends that are looking for a security system or a camera system. The value of this organization is phenomenal. He has always been fair with any changes i have wanted as well to my various systems.

Avoid this business. I cannot overstate the incompetence and…read moredeception of the owner. Failed promises, shoddy workmanship & double billing. And the lies and lack of service have not let up. Better you should have a blind, toothless hound with vet bills protecting your home than to hire this clown. Seriously; choose another.

I don't usually leave feedback, but Wade went above and beyond that I feel obligated. After…read moreresearching and troubleshooting multiple error codes on the control panel of my alarm system with no lock, I contacted SVC Technology to have it fixed. Wade, the owner of the company, responded quickly. He is very professional and runs a very honest business. He scheduled a time to come and take a look at the issue. Meanwhile, asked me to take photos of the control panel errors, motion detector model number, etc. and send him prior to his visit. Shortly after he replied back with a quick suggestion and asked me to try them. During this experience, he followed up with me a couple of times via text to see if I need help. We did a face time and he easily walked me through the control panel to troubleshoot and suggested a couple of changes that I took care of myself. My security system is now fixed. Wade is very knowledgeable and provided great service and communication. I will definitely work with him in future and highly recommend him. Thank you Wade!

I hired SVC Technology to install a home security camera system for my home. Wade and his team…read morewere amazing throughout the whole process. They are responsive and very professional. They were able to finish installing the system quickly with multiple cameras in one day. The installation was clean and impeccable. I wholeheartedly recommend them to anyone in need of reliable home security solutions or any other services they offer.

Jared with Omni Security is excellent, professional, knowledgeable, and always quick to respond to…read moreour needs. We feel much safer with our system with his help. Highly recommend!

Jason and company have put alarms in 8 of my offices and both of my homes. They also did the…read morenetwork cable work in these offices. I started using them for the network work. Then the alarm work. Very knowledgeable and fair. If you have a problem they are on it immediately and will get something fixed. The creative camera set up were the motion sensor begins the recording and flashes a light at the person setting it off so they look right into the camera really solved my homeless problem behind one of my buildings. Don't know if they didn't like being strobed or being on camera and frankly I don't care. No more needles! Net net Jason knows how to do more than just an out of the box security system and will customize a solution to your needs. Need network cabling? They are fast, clean and competitively priced.

I contacted a security safe & lock company and found out they do not sell security systems. I…read moreasked if there is a company they would recommend and was told that they use Island Security. When I called Island Security I talked to Seth and he couldn't have been nicer. When he heard my situation he recommended an appropriate solution and had Mike come out to install it. Mike was also kind and installed the system in an efficient and professional manner. Without going into all the details, they greatly exceeded my expectations. They certainly get all five stars from me.

Seth and Island Security get a five star rating from me. Wish I could give them more stars! First…read moreof all, they've installed both our security systems in both our houses. Mike is super competent, responsible, and punctual. Then we had a situation with our broken intercom system. I posted on next-door looking for help. Seth immediately messaged that he could help me. He took it on as a personal project to search out this intercom system (which was no longer made), get it sourced and sent to him, and Mike installed it, and yes it worked the first time around! When I walked in the house Christmas music was playing in all the rooms on the intercom system! He could have tried to do a major upsell but instead he tried to do exactly what I wanted which was repair what I had. If things work I don't want to replace them, I want to repair them. Seth gave me constant updates on the project, and was always courteous, charming, and considerate. I would highly recommend Island Security to anyone. Not only for security but for various other projects too. They are so capable and get the job DONE!

Initially, I was very happy with the system. The alarms were a little too sensitive, but they did…read morethe job and the company always responded promptly. Then the equipment started to get whacky. I was charged for the service. Then the system devolved until I had to disconnect half of the alarms because they continually beeped, even with brand new batteries. I called for service, and a technician came out and "solved" the problem. Except that the problem was not solved. I have called the phone number on the bill and have repeatedly gotten the message that there was nobody to take the call. Not "nobody available", "representatives are busy" - just nobody to take the call. was this business taken over by scam artists?

I would not recommend this company. They were technically wrong in the placement of combustable gas…read moredetectors in that they were put 12 inches above the floor for natural gas which we have and in the wrong room. I got no response from a request to move them so I did it myself. You can buy these things at Home Depot. Guidance from on line is very clear. The instruction manual by Johnson Controls is one size fits all and had 12 pages that were not applicable so a bit confusing. They have bern removed. Smoke detectors: Tec. info was not provided until I asked for it. Was told a "heat" detector would be placed just outside the kitchen so smoke from cooking would not set it off. WRONG.They installed a a standard smoke detector that alarmed the first time we fried a fish. That got replaced with a heat unit. The App: The console lists all sensors as it should. The App lists only non burglary sensors but includes one of two gas sensors. Why? Still waiting for an answer. All this in two months. I'm surprised they are still in business. Wish I could get my money back. The key box: Made in China and instructions writter by a Chinese person who spent 10 mins. in the US. I rewrote the whole thing in correct English and gave it to the salesman. ARRG.

Russ responds to my queries immediately and is available to talk on the phone anytime I've reached…read moreout to him. He's very patient and answers my questions thoroughly. I'd highly recommend Blockwatch Alarm.

Is Blockwatch still operating? It has been impossible to reach them. The "google assistant "…read moreautomatically hangs up my calls. Same with trying to log in on the app. I'm trying to get an alarm problem resolved and no answer from them