The staff is incompetent, I called 42 times in a 3 hour span one day, using all their 3 phone numbers and never got through. It is extremely frustrating, also, on the 5th visit, Dr. Ignacio asks us, "is this your first visit?" ... meaning he doesn't even read the patient's profile while a patient is seeing him. A total of 7 months it took trying to form a diagnosis for my family member's partial blindness caused by a problem in the brain, in which the diagnosis never materialized. Even the ophthalmologist we saw prior to dr. Ignacio had mentioned that this could be a sign of a potential stroke. While Dr. Ignacio failed to recognize anything of this, all he did was to keep pushing for further testing that took a total of 7 months, and during that period, my family member ended up having a stroke. Remember, this was cautioned by an ophthalmologist. We had brought the concerns to Dr. Ignacio, and he failed to even address the problem or caution anything to prevent it. Remember, he is the actual neurologist, you would think he should have seen the warning signs after 3 MRIs that he saw. He should be suspended and his medical license revoked from practicing in the medical field.
I would rate him lower if it was possible. This doctor is (for a lack of a better word) a moron. read more