I came in for a blood test today. They were a little behind on appointments, so I waited like 20…read moreminutes. But my phlebotomist was amazing. I mentioned to her that there were a lot of negative reviews, so I was thankful for her kindness, and she said "Yeah, I can imagine a lot of it comes from walk-in's. And I feel bad they have to wait so long but we're required to take appointments first." It's as simple as this. If you are a walk in, there is 0 guarantee of when they can help you. Make. An. Appointment. It is not hard at all. Google the following "quest appointments". Click the first link, it takes 3 minutes, and will save you all this hassle. Also, keep in mind that the second one patient is done, another can't be called. The blood has to be stored, the space has to be cleaned, etc. If they are laughing and chatting with coworkers like so many of these frustrated comments say, then so be it. All in all. Make an appointment. You have no one but yourself to blame if you walked in expecting a 5 minute wait without an appointment. The nurses very clearly say "We're not sure. It could be 5 minutes, it could be 4 hours."

Super fast, super professional my appointment was at 9 o'clock. I got called in at 9:10. I was done…read moreby 9:20. Definitely recommend this location. Not sure why there are only two stars.

DIDNT HURT AT ALL the women running this is really good and a fast work very professionalread more

From the owner: Mobile Phlebotomy business specializes in saving time and convivence for all our clients. By having…read moreCertified Phlebotomist comes to you!

so I give 5 stars for the techs. The quest in TO can never get my vein the first time but this one…read morecan. The thing is if you have to go in the morning before work or fasting and don't have an appt the wait is insane. I arrived 5 min before they even opened for the day and I waited an hour and 40 min. They take the walk in patients last but when they schedule like 5 appts every 10 min that gives no time for walk ins. I think they should book at least a little extra time for walk ins.

There is no customer service. The check on kiosk does not scan properly. I waited 45 minutes and no…read moreone was there to help, even though I had scheduled an appointment. I had to confront a nurse when she was escorting a patient and she was rude and dismissive. I ended up leaving as it was not clear if they were going to help. I will never go there again.

Commendably efficient walk in experience: minimal wait time, clean facility, and the phlebotomist…read moredid such a good job I barely felt the needle. Thank you.

We were a am walk-in on 5-5-25 . Janine-Lab Tech welcomed us with a smile and began processing the…read morelab requests. She was very careful with preparing our arms for the draw. Janine was very confident, super efficient and most kind. How very well she represents -Pacific Diagnostics Lab!! Facility was clean and a very calming environment.

Christine is "the" best in this industry. If you have a child who is afraid of needles, she is the…read moreone who can help. Biotex a very calm, peaceful environment, not sterile. Not a number. This is the only place I go.

Christine, the phlebotomist and owner is the best I've ever been to! I need complex blood labs done…read morethrough Boston and I'm grateful they are relatively nearby. I drive 35 min and it's worth it! Her calm reassuring nature is matched by her skill and knowledge. She also happens to be great with anyone that is neurodivergent. Can't recommend them more highly! Keep in mind they are only open limited hours. Please check before going out there.

AAA+++ Doctor Rezai is Exceptional and Exemplary. My 1st, 2nd, 3rd and all encounters with him,…read moreand his staff here in Thousand Oaks who demonstrate an attitude of dedication. Effectivley and caringly incorporating professionalism, comunication and dilligence within the scope of Reception, Patient, Nurse, Doctor are the reason i said we are fortunate to have a facility such as Zai Health, i have accompanied my elderly mother on numerous occasions to Zai Health among others. Without being detailed i can tell you that Dr. Rezai evokes in an exemplary and down to earth manner relevant charachter traits that you might find essential in a good doctor patient relationship. Honesty, integrity, and concern for a patients own wishes and personal feelings, it seems to me are not trivial maters to Doctor Rezai or his dilligent well chosen team of associates. Even when the matter was serious and i brought my mother in, although, Doctor Rezai was not there at the time of that particular visit, it was not a great concern as i was highly impressed by the associate physician who was on duty. Dr. Rezai obviously is a man of who is understanding and skilled in discernment and it is reflected in his choice of asociates and office personnel Furthermore, i came to find out that others among my own close relatives also do use their services and were no less impressed than myself. For discussing medical issues or understanding test results regardless if they were originating from care at Rezai Health, i would not hesitate to consult with Dr. Mohammed Rezai or anyone part of his team. I see great evidence of a tremendous asset to our thousand oaks comunity as i see Rezai Health being established. This review is an expression of my heartfelt appreciation for all at Rezai Health.

We were so excited that Dr. Rezai opened his clinic! Our son wasn't feeling great and kept tugging…read moreat his ears so we decided to take him to see Dr. Rezai since his normal ped didn't have any availability. We were able to get in quickly within 30 minutes of calling the clinic! The clinic is NICE! Everything is brand new and so well designed. It's not your typical medical clinic that's plain walls and cold. There's beautiful artwork (I wish I had gotten a picture) and every room has a screen that will show you X-rays, etc. Dr. Rezai and his assistant were great. His assistant took our son's vitals (even with him squirming everywhere). Dr. Rezai came in shortly after and lo and behold, he had a double ear infection. Dr. Rezai called in a prescription and we were able to pick it up right after we left the clinic. We will definitely be back again next time we need to see a doctor!

I was in and out within 10 minutes!! I brought my orders in, the lady behind the counter was…read morehelpful, she took them and the phlebotomist got all the tests ready. They took me back after waiting less than a couple minutes, I warned the guy drawing my blood that I am a hard stick, having been poked many times in one sitting by many doctors and nurses. Not this time, no fishing for the vein, no adjusting the needle every which way, he just put the tourniquet on and got it right the first time!! That's always been the most important part for me. Painless, my blood was drawn, a self adhesive bandage was wrapped on me, and I was out of there! I left with a little less blood, experiencing no pain at all, and I got to keep all my arm hair, not having to rip that God awful tape off that other places put on you is a bonus. Very professional and accommodating.

I've always had a great experience at this place. Never had to wait more than 15 minutes to get in…read moreeven with a small staff that they have. Clean and professional.

The wait was not long and the staff was super friendly and informative. Thanks to Tiffany M.A and…read moreBrian N.P

Last week my son fractured his arm, and we had to visit Exer UC…read more The staff was so friendly and kind and they took their time while working with us. Our X ray technician Rob was very knowledgeable and made sure my son got the best care while we were there. He made my son feel comfortable and made sure my son understood how to properly care for his arm in between seeing the UC and Ortho. Dr Smith was very thorough in her check up on my son. She went through a mental list of questions to make sure she had a full understanding of the injury. I am thankful for this UC and the care they provided. Thank you.

I went to Dr Murphy for bio identical hormone treatment and a serious sugar imbalance that is…read moreaffecting my eyesight. First off, it's REALLY hard to get her to respond to you. She infrequently answers emails and then complains if you send too many. She took my blood the first visit where she brought in her new puppy. She paid more attention to the puppy than me and then charged me $300 for the visit. Okay. Hopefully she can fix my issue. The blood work came back. The report showed I had pre diabetes, lupus and some other horrible disease. She said I needed her to interpret the findings. Then she gave me 20 vitamins to purchase and take every day! I'm still having sugar issues and my eyes going wonky. OH!!!! And she charged me for a telephone visit to go over these results. Another $300!!! I took the report to my GP. I was so freaked out!!! He did blood work and I was fine. No diabeties no lupus. No other diseases. Fast forward 6 months. And my sugar is still messed up. My eyes are still wonky. Sent her an email asking why my sugar is still messed up. She didn't respond. Sent another email. She responded with an appointment. Sent back that time didn't work. Never heard back. In my opinion and experience, if you have medical issues, this doctor is not for you. If you need help and communication with your doctor. This is not the one. I have never had a hormone doctor charge me for tests and then another charge to review them!!! $600 later and a whole lot of stress because of her blood tests, I still have a sugar issue and my eyes are still going wonky! I'll find a new doctor. I'm not recommending this doctor at all.

Dr. Murphy helped me with my fertility. She was an impeccable listener and took time to learn about…read moreme and my partner. I felt that she really understood my healthcare goals and helped me achieve my pregnancy goals.