so I give 5 stars for the techs. The quest in TO can never get my vein the first time but this one…read morecan. The thing is if you have to go in the morning before work or fasting and don't have an appt the wait is insane. I arrived 5 min before they even opened for the day and I waited an hour and 40 min. They take the walk in patients last but when they schedule like 5 appts every 10 min that gives no time for walk ins. I think they should book at least a little extra time for walk ins.

Not a bad experience at all. I originally tried making an appointment online, but it looks like…read morethere were no available appointments at any of the quest diagnostics till next Tuesday (5days away) so I booked the Tues appointment but still decided to take a chance show up early in the day today and see if could potentially be seen as walk-in to test my luck. As luck would have it I walked in, put my name in the kiosk as a walk in around 11:30ish and only 1 other walk in person was ahead of me with 10 scheduled appointments to which the "wait time" was potentially anywhere from 30-60 mins etc and that was an IF. I sat down in the waiting area and they called about 5 people in while waiting and I saw a few people come out as they did so. That took about maybe 20 mins? Then I was called, so not to bad I really only waited 30 mins MAX as a walk in this morning My technician was nice and straightforward but felt bad she seemed a bit rushed but understandable I'm sure she sees a new person every 5 mins. As someone who is DEATHLY afraid of needles and typically faints when blood is drawn she was extremely gentle with me and I barely felt anything. I'm actually shocked how easy it went for me, then we finished after 5-7 mins and had to do a urine sample and done. My only minor complaint is there is typically a box in the bathroom or dedicated box for urine samples away from the Public so it's more private and disclosure however it looks like even after you do the sample you may have to walk back into the testing room while another patient is getting there blood drawn to place is on the box in front of them. It's just alittle weird but none the less not a bad experience, will come again.

Perfect..so nice and professional..came over super fast and did exactly what I needed..thank you..read more

Krista was very helpful getting me an appointment right away. She came to my house on time and…read moreprofessionally dressed with all equipment needed. I was not in any pain or stress during the blood draw. It was super easy. Thanks!

Thank you for a trouble free appointment. I was impressed with…read moreeverything and everyone. I'll see you in 6 months. Roger Smith d.o.b. 10/29/1938

The Best all around! Echo Tech was able to get me in for an ultrasound ( after an irregular…read moremammogram) faster than any other facility within a 50 mile radius. Staff warm and accommodating, facility easy to get to and ample parking. This is my new place!! (especially after my regular place closer to home, has messed up appts and has a 3 month booking wait...)

5 stars hands down!! Ovsanna has been drawing my blood for years. She knows what she's doing and…read moreshe's so sweet! Thank you, Ovsanna!

I was so pleased with my experience for my recent blood draw. The phlebotomist Ovsanna is amazing…read more Very professional and kind. I am not an easy blood draw and she was able to get my sample the first try. I didn't have any pain or bruising which is always an issue at other labs.

Local LabCorp was excellent friendly, and efficient t…read more When it comes to cutting open a vein, drawing blood out of innocent people for money, they were much kinder, more honest, & sincere than Yelp, Also not at all ruthless as Yelp.

The Agoura Hills Labcorp is amazing. This is my third time visiting and so thankful for such an…read moreamazing staff. Kind, painless, efficient and incredibly skilled. Many Many thanks:) PS Congratulations on your beautiful new baby boy

Christine is "the" best in this industry. If you have a child who is afraid of needles, she is the…read moreone who can help. Biotex a very calm, peaceful environment, not sterile. Not a number. This is the only place I go.

Christine, the phlebotomist and owner is the best I've ever been to! I need complex blood labs done…read morethrough Boston and I'm grateful they are relatively nearby. I drive 35 min and it's worth it! Her calm reassuring nature is matched by her skill and knowledge. She also happens to be great with anyone that is neurodivergent. Can't recommend them more highly! Keep in mind they are only open limited hours. Please check before going out there.

I received good service. I know bad customer service is everyones main complain for this location…read morebut me personally I was taken care of properly. Made an appointment for 12pm I arrived at 1148. Checked in on their kiosk which was super easy, I just scanned my barcode that was sent to me by email. A male called my name asked for confirmation number and then I waited to be called. I was in by 12:02 pm about 2 mins after my scheduled appointment. I'd say that's amazing in my book. Staff was nice, explained the process of what I needed to do and took care of business. I was in and out by 1215 ish the latest. I had planned to be there for an hour and so I cleared my schedule from 12 to 1. Now I had all this time to kill and decided to just run more errands. So I went to the DMV. I was impressed. Good job, LabCorp.

I had an extremely disappointing experience at the Labcorp West Hills location while completing a…read moremandatory pre-employment drug screening. When I arrived, there was no one at the front desk for several minutes. When a staff member finally appeared, I was simply directed to use the kiosk, despite having questions that required assistance. During my visit, I also observed elderly and disabled patients who appeared to need help checking in, yet they were also directed to the kiosk with little to no assistance. After checking in, I waited approximately 20 minutes before being called. The employee who assisted me displayed some of the worst customer service I have ever encountered in a medical setting. Her tone was stern, dismissive, and unwelcoming from start to finish. I understand that drug testing requires specific procedures, but there is a significant difference between enforcing procedures and treating people with respect. Throughout the process, I felt as though I was being treated like a suspected criminal rather than a professional completing a routine employment requirement. Every instruction was delivered with an unnecessarily harsh tone, and the overall interaction left me feeling degraded and uncomfortable. Regardless of whether someone is taking a pre-employment screening, a court-ordered test, or any other medical test, patients deserve to be treated with dignity and basic courtesy. The entire experience felt cold, impersonal, and hostile. If I had a choice, I would not return to this location and would not recommend it to others. Unfortunately, this location was assigned by my employer. This was easily the worst experience I have had in a healthcare-related setting, and I hope Labcorp takes steps to improve both its customer service and patient experience.