Really disappointed. We arrived (2 people)at a little after 10 am. On a Tuesday morning. Sat and watched waiter after waiter walk past us for about five minutes. We then ask the hostess to inform our server we were ready. We ended up sitting and waiting for another five minutes still to have never been served. read more

Me and my boyfriend walk in to a waiter running at us. He then goes on to cuss and say the food the chef makes is bad. The floors are filthy and the place looks run down. The food is bad and not cooked well at all. The most weird part of this place was the waiter who just cussed openly the whole time and complained to us about the chef and food. Uh okay dude don't think it's a good idea to run up to a customer panting, sit them down and start cussing. Sooooooooo weird just weird. read more

I've eaten at this IHOP a handful of times now and my experiences have always been the typical, run of the mill types. Nothing to get excited about or anything but my latest visit was really great. My waitress, Shena, was nothing short of awesome. Instead of having to open a ton of little containers of half and half, she brought me a glass of milk for my coffee and didn't charge me. She recommend a pretty tasty banana fosters French toast and checked in on me pretty often. I asked if I could get a side order of sausage to take home to my dog and she went back into the kitchen and grabbed me some old sausages that were just going to be tossed. Once again, no charge and she gave me more than plenty (I was only wanting two and I got about a dozen). It's always easier to write a bad review and I think those that work in food service (or any customer service job, really) get over looked sometimes. My experience at IHOP far exceeded what I was expecting and that makes me very happy. read more

Service here is so bad the wait is ridiculous honestly I don't recommend at all only if you wanna spend more time waiting then actually enjoying yourself read more

This ihop has got to be the worst one I've ever went to, and it sucks that it's the only one in Abilene. I went in last week and our waiter just threw our menus on the table and kept walking. Super weird, but that's fine. He proceeded to ignore us for 5 minutes before taking our drink orders. He comes back with our waters and leaves, when we're clearly ready to order. He takes other table's orders, but not ours. About 10 minutes later, another employee and what looks to be a manager notice us and finally take our order. Our original waiter NEVER comes to check on us, apologize for "forgetting" about us, refills, nothing. I wish I knew his name cause he needs to find a new job. He's identifiable by his slow, hunched walk. read more

They honestly let this place go. The food use to be good and presented nicely but now it look like they don't care anymore. My plate look like it was made from last night left over. read more

I hop is always great anytime of day. Breakfast,lunch,or dinner.we only have one though, as big as Abilene is we could use 2. read more

IHOP - Breakfast & Brunch Near Me - Abilene, Texas

This place sucks. waited 2 hours, one outside and one at the table waiting for our food. never got it tho so just left.

IHOP: International House of Pancakes, I've been going there for a years both in Texas and up in "THE BRONX" the one in The Bronx, LOVE IT. Went there tonight around 9pm looks like they been doing a remodel an update. I like the look and what's going on o will check it out when they get done. read more

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Service needs huge overhaul. People were waiting for an hour for online orders. People were waiting to be seated when the restaurant wasn't busy and there were plenty empty tables. You had servers standing around chatting. No greeting of customers, they just asked how many people. The only reason I was there was to pickup an order for delivery. I can say I will decline an order if I have to go to IHOP. So sad because this was always such a great spot to dine. read more

We said we'd never go back a couple years ago but decided to try it again. After waiting for an hour after ordering, only given one cup of coffee the entire time, my husband went to investigate...the grill had gone down but no mention of that from our waitress. The waitstaff were just standing around the expo counter. Tables in our section were left unbiased the entire hour. Shortly after returning to our table, the waitress said our food would be up soon but then she returned a few minutes later to tell us they ran out of my choice two orders ago. At 10:00 am at a 24/7 breakfast place? They competed the coffee and we left, NEVER to return. Passing the bathroom smelled like a sewer backup. How do they stay in business? read more

We come to this ihop quite a bit but today it was worth mentioning. Our waiter (man) set us at a table and took our drink order: coffee, chocolate milk,tropical island & tropical island punch. Kinda hard, right? Everything was good EXCEPT coffee... ok how do you screw up coffee? It was bitter and I asked for regular half and half and guess what he brings me? Hazelnut 1/2 & 1/2. I had to ask for silverware 3 TIMES BEFORE HE BRINGS 2 sets. Did I tell you there is 4 of us? We've been here 35 minutes and don't have utensils, regular 1/2 1/2, or least if all food. Oh yeah and coffee is out too. Dang... I think we'll try Denny's next time. read more

It's was OK. Our waitress was nice, but she barley talked to us. She for got my soup. So by the time I could eat it. It was cold. According to her the only thing they had to put soup in was a cup for drinks. read more

The entire staff was very friendly ! We was seated very fast our waitress was Sami and she was amazing , food was excellent and order was correct! It was very nice to enjoy our breakfast with every employee there had a smile on there face ! read more

What a disappointment. We walked in and the place was dead, only four tables with people at them. Four employees standing in the back corner looking at us but not a single one coming to greet our family. When our server came to the hostess stand she didn't greet us in any fashion. She only said "how many?" We said six and she walked away. A few minutes later she came back and said "this way". After we got seated it took nearly 30 minutes to receive our dinner. When it arrived all the pancakes were cold and some were over cooked. I even asked the server to microwave the pancakes. The butter was rock hard on top of cold pancakes. My husband's biscuit and gravy was also cold. The inside of the biscuit felt like the just pulled it out of the fridge and slapped it on the plate. There was barely enough gravy to cover the top of the biscuit, no extra on the bottom layer or on the plate. when the server was clearing our table she took our sons filled drink glass with her then didn't return to the table until after the food arrived so he went without a drink. The server failed to mention when three of my children ordered chocolate milk that they couldn't get a refill, talk about disappointed, they all had water with their meal. She spoke so softly I had to tell her repeatedly that I couldn't hear her. Instead of speaking up she just took off her mask! They didn't enforce the mask rule at all. Everyone coming and going did so without masks except for the employees, half of which had their mask below their nose. We were in a completely empty dinning room and they sat a big family at the table directly behind us, even though the rest of the dining room was empty. So much for six feet apart. We were there for more than an hour and no one cared to clean the two filthy tables across from us. The floor was slick and greasy and we were sliding while walking from the door to our table. When it was time to pay it took almost five minutes for someone to come to the front. It was our server. When I tried to explain how dissatisfied we were with our $70 meal she made a grunt noise, took her tip, and walked away. No apologies, no would you like to speak with management, no thank you for coming. Nothing. The entire evening was garbage. Server 547 Adriana is in the wrong line of work. Ihop Abilene has really gone downhill. I also shared this with talk2ihop.com read more

I haven't seen such bad service in a restaurant in so long. It took forever to be seated (the place was empty) forever to get a drink order, and forever to get the food. In the process another table walked out due to the shit service. If I was to go into detail regarding all the issues we had I would go over the allotted character limit. Take your money somewhere else. IHOP is tr read more

We ordered breakfast. They were out of creamer and straws. Waited for ever for food. Watched people walk out after not being waited on. We ended up walking out after food was brought out. It was nasty looking!! Very disappointed worse Ihop ever! read more

Had some friends in town who wanted to go there for breakfast. Terrible service. Gave me the wrong order and it was without question the WORST pancake I ever had in my life. When we left, the pat of butter they put on my "pancake" still hadn't melted. Couldn't cut thru it with a fork. Used to have good crepes there but the last one I had was awful. As thick as a pancake. If you want a good breakfast in Abilene, go to the Dixie Pig. Best coffee and far better service and food than IHOP. read more

I wish I could give a lower rating. Got seated and drinks ordered quickly. From there...down hill. Took waiter over 10 minutes to come back to take our food order. We are waiting patiently and notice that people who came in after us, have ordered, eaten and paid their bill, but nothing for us. I glance at my watch and realize we have been sitting for 45 minutes and no food. Waiter comes over finally and says our food should be right out....NOT. We get the manager and while explaining the issue, another waiter comes over and says the problem is that they are out of onion rings so I need to choose something else. I said we've been waiting for 45 minutes because you ran out of onion rings and he just says I'm sorry, since we were talking to the manager, I say a side salad with ranch. The manager then says she will go check on our order, she comes back and says it is being brought out...NOT, but they did bring my salad, forgot the dressing and said they would go grab it....5 minutes later they bring out our order, he then finally brings over this little cup with about a tablespoon of dressing and walks away. The mashed potatoes were cold and had crunchy edges, chicken was dry, lukewarm and gross. Manager comes back over to check on our food and eventually just says there is no charge. This is one of the worst experiences I've had in a restaurant here in Abilene. read more

Honestly the worst IHOP I've been to. Waited 4 minutes to be seated, 40 minutes for food, 10 minutes for a water refill, and 5 minutes in line to pay for the food. Being an IHOP fan in other cities this experience is making me reconsider where I want to take my hard earned money. read more

First the good: The serves and hostess were nice and the service was good. The food came out decent and no complaints there. Now the bad: this place was disgusting. The kitchen had food everywhere and he floor was littered. The dirty dishes were piled everywhere. The dinning room was just as bad. Dirty dishes and plates on tables. Our table had syrup and food all over it and we were still seated there. There was soooooo much food and trash on the ground it was gross. The windows were smeared with fingerprints and hadn't been cleaned in a very long time. I'm just waiting to get sick. Will not ever be going back to this location. read more

Amazing staff and great food. Just make sure you don't go when they are busy and training a new employee at the same time.

The IHOP on Clack has done a total turnaround since last year! It got to a point where we began to talk about not going, but the last two times have proven that they were listening to the reviews. The only thing missing is the Egg Benedict dish! It seems we have to explain the dish to the server so they can tell the cook. The last two haven't been bad, but not the real dish. They tried. That is my reason to go to IHOP. Their omelets are delish also. read more

They had great food and time.the service was ok and the price was good. I definitely recommend

I'm only giving 2 stars for the following reason: friendly staff and clean. We sat for 10 minutes before the hostess came to offer us a drink since apparently we don't have a server. Then we waited an HOUR to get food. What we had wasn't elaborate. The restaurant was not full or busy. It shouldn't have taken that long. We were about to leave when it was brought out. Not even sure why we waited. read more

We waited over 30 mins for our food which was barely warm by the time we got it. The place MAYBE had five tables to wait on in the whole restaurant. The waitress dropped another tables order and then the other people had to stand and wait awhile for someone to come up to the cash register to even pay their bill. The food wasn't even very good tasting. I got four pieces of bacon with my meal they were paper thin and in every other restaurant I have been in that could've counted as one piece. We were very disappointed to say the least. read more

Nasty place! Dirty, no paper towels or soap in bathroom. Trash can overflowing, yuk! Couldn't enjoy my meal because of all of this! Won't be back! read more

Arrived at this iHop Monday morning 7/31/17 & greeted by friendly staff who then escorted me to a table for one. The restaurant had maybe 30 customers total. 12 minutes later a pleasant young lady asked if I had been helped & I responded I had not. She asked what I'd like to drink, took that order returned several minutes later my drinks. I don't mind waiting if a restaurant is full of people & very busy, that was not the case this morning. Maybe most of the wait staff is on vacation, I hope they return before the fall semester starts at the respective universities in Abilene. The food was great, the service not so much. read more

I got the smokehouse combo , plate was full of grease . Server never asked if we needed refills or anything.

Beware, having a very bad day around here today, screaming in the kitchen, bad vibes, good service though....eggs had a weird chemical taste. Kitchen really slow, wait staff stressed to the max! Coffee was good! While here my food and two other tables really close had to go back, wrong food, pancakes burned, avocado black, ewwww! Not really all that busy, was warned as being seated the kitchen was running behind, good came out pretty fast but had to be redone, waitress caught it before it came to table. read more

Waitstaff was very friendly. We were seating in a timely manner. Food was good, love their pancakes.

We've lived in Abilene 5 yrs. We've been there three times. I'm done. It was a Thursday night, it wasn't that busy. Our server put us off three times to help another table and we hadn't even ordered after 15 min of being there. After seeing the look on my face the third time she came by our table to tell us she was going to help another table she decided against it and went ahead and took our order. After 30 min, telling me our food was coming the manager is in the kitchen now making it, the kitchen messing up my simple order, and not even getting it hot as though it was just made we ate our food which was good. She was apologetic that things were just so dang slow but this is the third time we've had almost identical experiences. If you've got time to waste, go for it. But I'll warn ya, the food is hit and miss and the service is consistently slow. read more

I was very impressed with my visit for food and service. Although I have been disappointed in the past, I really feel like IHOP has improved and can understand why their parking lot is always full. My specialty omelette was delicious and the waitstaff was extremely friendly and attentive. Thanks, Jay, for making our visit extraordinary! read more

This place is INCREDIBLY dirty. Windows haven't been cleaned in years, dead bugs on floors, and etc. I am calling the board of health and filing a complaint! read more

Staff was very accommodating and put us where we wanted to sit. The table was dirty when we sat down, but our waitress, Dawn, took care of my family. read more

Same ol' IHOP...just like the ones in other states. I give this one 4 stars because of service. My waitress was very nice and very patient with me. Plus, good pancakes! Didn't wait forever for my food to arrive. Mmm, bacon!!! read more

Very disappointed. Food took a long time and only saw waitress twice unless we asked for her.

I'm giving it 3 stars because the food was good, and it came in a timely manner. But the waitress didn't seem very happy to serve us. I'm not going to say her name, but she didn't have a smile on her face, she had that "it's just another day at work" attitude. Other than that, it was a good experience. read more

We look forward to the eggs Benedict when in Abilene. On our last visit, the wait was extremely long after the order was taken. When our order was finally brought out, it was NOT the normal eggs Benedict!! There was very little ham, even less sauce and the poached egg was FIRM (quite over-cooked). The waitress seemed frustrated-commented that she refused to bring out the first order the cook tried to send because it was worse than this! She asked if we would like for her to get another egg? Well, DUH! She brought two poached eggs in a dry piece of toast--STILL no sauce or ham!! When I told her this was not up to par and unacceptable, she said she was sorry. Offered No discounts, or other compensation. I will NOT be back to the Abilene IHOP. read more

Why is it everytime we go here the service gets worse!? No less then 4 servers were in the section we were in, yet it took 10 minutes to get silverware, got cold food, no drinks our entire meal. The entire staff is rude, even if you are polite. I have given it many chances, no more! read more