We are reviewing our favorite heff's , the one in the mall . We went there at LEAST once a week since it opened . We loved the food and the weekend day shift crew. The bar had most things we drank. Servers knew my family members by first name's . Then, with out warning, they just shut it down !!!???¿ Why would you do that. It has so much more ambiance than the Antily site ! Thanks Again Abilene for canceling another awesome thing in Abilene . And people ask me why I moved .... We miss you all. Hope your all doing well.. read more

Had a mistake in our order from the last time we came here and they gave us our next order completely free, very nice and welcoming, delicious food, will come back to eat here again!! read more

I would typically rate Heff's 4 stars, but when the service is this good it's 5 stars! Always friendly! They often go above and beyond. Their burgers are more of a classic style with a thick patty! Their ranch is housemade! Love their twister fries. I asked if I could have the fries less crispy than usual and they gave me exactly what I dreamed of! Their burgers are so filling that I often can't finish them. Solid meal! Consistent service, quality, and quantity. read more

Heff's Burgers - Burgers Near Me - Abilene, Texas

Horrible service, slow and extremely overpriced. And additional $1.50 for American cheese and each side order of their "signature sauce" is .75 cents each, even if you order it on the burger. 2 small 1/4 lbs burger meals without a drink was $34+ dollars. read more

I am so sick and tired of kids being the only work staff at fast food places. We went to Heff's on Antilley tonight and made the mistake of getting it to go and not looking to make sure they got a Grilled Chicken Salad right. Normally I love this salad, I think it's better than any other in town. Tonight I am not happy! Got there at about 7:30pm, not busy at all, my husband ordered my grilled chicken salad, I was starving and excited about this salad, until I opened the container and first saw about a pound of bacon on it. I noticed a grilled onion when I cut it into smaller bites, it burned my lips and tongue, I thought well that's weird so I proceeded to take a bite, lit my mouth like I ate a blow torch. Jalapeño in a grilled chicken salad? I couldn't eat another bite. Needless to say, I've had 1 bite of food today. Kids don't care, they are busy visiting with eachother and no supervision at all. read more

Heff's Burgers - Grilled chicken salad with jalapeño's and had bacon but gave it to my dogs - Burgers Near Me - Abilene, Texas

Quality of food at this place has really gone downhill over the past few years service is also pretty terrible but it's no surprise coming from one of these Magats read more

Heff's Burgers - Burgers Near Me - Abilene, Texas

I only got the tater twisters. They were a little more done than I like, but that was my fault cause I didn't ask for underdone. It was still good. read more

I had the Mushroom Swiss burger and it was delicious! Juicy & big & flavorful. So clean & cute & the salad bar looked off the hook! I will try that in the future! Milkshake was soooo good! The servers were nice & smiling & welcoming! Highly recommend! read more

I order from this location regularly and haven't been disappointed yet. Fresh ingredients and quick service. My go to is a regular burger combo with regular fries and some ranch. Hits the spot every time. read more

I found this establishment after a quick search on my Yelp and decided to pay it a visit. Upon entering was greeted my the young lady at the front, she seemed to be in good spirits and was very helpful and nice. The place itself is well kept and clean and had a real nice atmosphere to it. Ordered a chicken burger and some onion rings and were made to perfection. If I ever find myself here I will definitely try it again and try a different entry on the menu. read more

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Gave my order to someone else. I had been waiting forever. A man walked in with my order. No one would give any attention to either of us. Where is the manager or owner. Will never go back. What happened to customer service???? read more

Ambiance in nostalgic tables and chairs from the 50's/60's. Clean and well lit.service is a bit slow for walk in orders. Food was enjoyable, but for the price I'd rather eat at Blue Sky Texas when in Abilene. read more

The complaint I have is with the one in the mall in Abilene. There was not a picture to be had because we had not food for way over an hour and left. Couldn't wait any longer had to get to work. Also, it was so dark in there had to use flashlight on phone to see menu read more

Used to be good. Burgers taste like meatloaf. Not like the used to be. Ice cream is the highlight of the meal.

We ordered 3 burgers with fries and onion rings this past Monday. Food was cooked to order and everything was perfect. Great flavor and service. read more

This place has gone to the dogs! I waited 30 minutes for my food and they weren't even busy and had several people working. When my food came out, the "home style" fries looked like they were cooked yesterday and left under a heat lamp to shrivel up and my burger was made incorrectly. Also, the ventilation is so bad at this location that you leave smelling like a grease pit and it lingers on your clothes all day. I will never eat at this nasty place again. I demanded a refund and left. NEVER AGAIN!!! read more

This was the first time... and will not be the last! These burgers were something special to me. A great stop right after an easy flight. Cool vibe, great food, nice people and I recommend the mushroom swiss. read more

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Delicious mushroom swiss burgers and you must try the sweet potato fries! Ordered over the phone and drove from the zoo. It was ready when I got there. If you're visiting the hospital make sure you visit Heff's too. read more

Pretty cool 50's Diner style with great burgers. Very friendly staff provided me with great service and the food is remarkably good. I've had the Mushroom Swiss Burger and the chicken sandwich, both an excellent choice! read more

We are frequent flyers at Heff's. Good is fresh and reasonable priced. My husband and I typically split the wrap Sunday evenings. Staff is kind and attentive. It has a classic 50s diner feel with chrome, cars and some bright colors. read more

Heff's Burgers - Chicken Avocado Wrap with Tots - Burgers Near Me - Abilene, Texas

Food very good had the salad bar. The burgers were huge. Y'all need something for people that can eat red meat but you had a chicken sandwich. No, I was good salad bar was awesome. read more

Would be ZERO stars. Got delivery, and was short one order, and all four other orders where wrong. Had to drive back to Heffs, and they didn't want to make anything right. They gave us the lettuce, tomatoes, and onions in a to go container for all the wrong orders. They claim that thier tablets do not receive the proper orders, and to bad because they were not going to make it proper. Do not go here. Very bad establishment. read more

To start off, I have never left a review of a food establishment before... but after my wife and myself had lunch at Heff's today, I felt it necessary. Our meal was $25.40 for a Heff burger combo, a steak finger combo and a side order of onion rings. We were impressed, that's a fair price for what we ordered. When our food arrived, our impression changed. The steak fingers were obviously a pre-made frozen packaged item, barely any breading type cover and they tasted like fried grease. The container of dipping gravy was barely lukewarm. The onion rings were also a pre-made frozen packaged item with very little batter type coating, full of grease and and over cooked to where they were as hard as rocks. My wife's hamburger combo was good, I guess I should have ordered that also. To top it off, we had the pleasure of sitting at a table that literally rocked back and forth every time either of us touched it. My stomach was physically hurting before we finished our meal, I had to take stomach medicine as soon as we returned home to calm it down from the effect of so much fried grease. I used the men's room before we left, it was gross. Who likes to stand in someone else's urine which covered the floor? The soles of my tennis shoes were sticky with whatever was all over the floor, they had to be left in the garage when we returned home. Sorry Heff's, I doubt we will be repeat customers. read more

Don't know why I even stopped here. Place has really gone downhill. Had to wipe my table down because it was sticky and just plain nasty. There are much better burgers in town now, this will be my last time to ever walk in a Heffs. In the future I'll stick to Texas Flaming Grill or Grumps read more

Great food. Always consistent and fast service. I order ahead for lunch time and it's always on time

So my photo taking has gotten NO better, but it is what it is. I think this place has some of the best burgers in town. And the sweet potato fries rock! Maybe being an Austin transplant skews my view on distance, but I don't think anything is far from anywhere in this town. I will gladly drive 15 minutes for good food. I don't know what this "Bucket burger" everyone is talking about is, but I DO know the "Jalapeño Popper" burger rocks my world. Fresh jalapeños and thick cut bacon on a burger, you can't go wrong. The staff is always friendly, nice and service is fast. The people below talking about masks, are (censored for your feelings) what do people think? A virus disappears when you sit down to eat? SMDH Personally I have not worn a mask from day one, and refuse all propaganda about the situation completely. "Refuse, resist" is my motto and that will never change. Back to the food, eat here if you want damn good burgers and fries! That sentence was all I needed to say but I'm feeling very expressive today. On to my next stop! read more

Heff's Burgers - My awful pic of an AWSOME "Jalapeño Poppers" burger with perfect sweet potato fries! - Burgers Near Me - Abilene, Texas

Burger was average and staff provided poor service, which may be a result of inadequate staffing. Took an incredibly long time just to place my order; I was second in line and it took in excess of 10-minutes to do so. Then even longer for my average burger to come out. read more

1.) Tried to pick up a to-go order at the drive through window, no one came to the window. Went inside and noticed many of the staff not wearing masks. Not very COVID friendly...young man at counter had no mask on when I went in and decided to put it on after two people were already in line. Every time I go there, usually to pick up lunch for others, I have to ask to get a drink carrier for three to four drinks, ketchup, salt, pepper and napkins, they never put them in the TO-GO bags. 2.) Visited two weeks ago taking customers there for lunch and the table we sat at was dirty and food came out for three of four people one person sat there waiting while the other three ate not wanting their food to get cold??? Five minutes later food came. Don't plan on going there again, will choose another restaurant that can complete an order and keep things clean. Thanks for not caring! At least when customers are in the restaurant wear a freaking mask and keep the counters and tables clean. read more

After hearing from friends of mine about Heff's Burgers, I thought I would give it a try. All I have to say is that the food is amazing along with the friendliness of the employees who were very polite and not to mention the restaurant was very clean with the only con being that it took nearly 30 minutes to get our lunch and the secret sauce was a little too spicy for my tastes. I highly recommend this place if you live or planning to travel to Abilene in the near future and if your a fan of Fuddrucker's than this restaurant is for you. read more

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I'm not sure when this restaurant was last cleaned but it's been a very long time! Thought I'd try one last time and I can't give them any more chances. So filthy, I don't think they have any cleaning supplies. The restroom was gross, the tables and floors have not been cleaned since I think they opened. If the restaurant looks like this I can't imagine what the kitchen looks like. Has an inspector ever been in here? read more

Heff's Burgers are good. I liked Rick and Carolyn's better because they were just as tasty and cost less. Heff's has the really nice soft crushed ice. If you love to eat ice, this place has great ice. Fairly quick service, tasty burgers, what is not to like. Blue Sky has better burgers, but Heff's is a go to place when we need to eat quick good food. I like the 60's theme with the old cars. read more

New location, same great burgers! I figured the newness had worn off. Wrong. Parking lot was packed, but that's understandable. Not many restaurants out by the hospital, so I figured that's why the crowd. Wrong. Everyone from the old location just followed them over here. Nice big covered patio for when it's not so hot. Service was fast and the Bucket Burger delivered, as usual. I love this burger. It's a bit out of the way, but we will be back! read more

Heff's Burgers - Bucket burger combo. Jalapeños! - Burgers Near Me - Abilene, Texas

The Bucket Burger is one of my favorite burgers of all time. I love that I can get it delivered from Bite Squad using the code Local20 and save 20% every time I order! read more

Heff's Burgers - Burgers Near Me - Abilene, Texas

I love this restaurant and the curly fries are my favorite! 10/10 food, and it is nice outside and inside. Wonderful service and workers. I recommend Heff's Burgers. read more

Only 3 stars love the food here but the place was a mess.... took food to go since the tables were dirty and the restrooms were so smelly... also took way too long to get your food.... come on guys this is a pandemic place should be spotless p read more

In Abilene for a doctor's appointment next door to Heff's Burgers, so we decided to give it a try before the long drive home. The employees were all cheerful and seemed genuinely happy to help us. The food was as good as a burger gets. Juicy, all fresh veggies, soft bun. It was obviously quality meat with a good fat content. My very picky grandkids ate every bit! Fries were crispy and well seasoned. Heff's will be our go to burger place when in Abilene. Can't wait to try some other menu items! read more

Those onion rings were some of the best I've had in a long time. Did drive thru, it was easy.

This was the first time I've ever been to Heff's Burgers and I actually really enjoyed it. It was more like a fast food restaurant, without the drive-thru because when you first go in, you order your food at the counter and then find a seat, and the staff bring you your food. The staff was very sweet and pleasant. The restuarant was adorable; it has an older 60's style to it. The food was delicious as well. I ordered the mushroom and swiss burger with onion rings; it was delicious. Heff's Burgers are known for their Heff fries, which I'm going to be honest, the fries are more like chips. They are good but when I order fries, I want fries. So a little warning on that. I would definitely recommend eating here, over all. Very good. read more

Everything is good. Burgers, fries, drinks, tots. Never had a problem. They even have a burger with an egg on it. Inside is clean. The have outdoor eating. Always a good choice. read more

We enjoy eating at Heff's. Service is always good and so is the food. I got a BLT sandwich and ended up having to ask for more tomatoes. I've never actually had to do that before. The tomatoes on my sandwich were paper thin and therefore pretty much undetectable when I took a bite. I will say though as soon I asked, I was brought out a couple of nice sized slices! Heffs is always a treat! read more