We were greeted with smiles and a great big welcome from the hostess. Our server Candace greeted us with a great big welcome "y'all" it's so nice to be back in the South! The place is clean and easy access from the interstate. Our food arrived hot and within minutes. As always you cannot beat their pancakes! This place rocks for friendliness of the staff and the food!! read more

IHOP - 55 Breakfast Sampler - Breakfast & Brunch Near Me - West Monroe, Louisiana

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This IHop is always clean, with good food and service. The value is great as I am a senior. This weekend, they went the extra mile. We took our granddaughter to eat after a movie. She ordered french toast sticks, but they were out. Instead of disappointing my granddaughter, the server and the chef created homemade French toast. It was fabulous. The generosity of spirit and focus in the customer demonstrated by these people says that IHOP hires great people. I see something new that I like about this IHOP every time I go. I wish that I could remember my server's name so that I could acknowledge her personally. Great job in a time where so many people just want a paycheck! read more

Our server was the best. Carlton was polite and went beyond in kindness and professionalism. Order was taken immediately and it took a while to get food. They were extremely busy on Christmas night. Food was fantastic and order was correct. Omelet was fantastic. One of the better IHOP's I've visited. read more

Best IHOP we have ever been to. They were fast and the food was great. The waitress apologized because there weren't many servers working but we never would have known read more

This was the worst experience I have ever had at a Ihop. I highly recommend never coming here. This place was disgusting and definitely not cleaned well. The waiters were rude and did not get anything that we needed. Then the food was cold and never received 2 things we ordered and proceeded to put it on the check. Do not attend here. read more

If you're in west Monroe Louisiana I would recommend coming here. There burgers are really good and crispy. The staff is very nice and fast.

So we came to get an order for a delivery service and the were turning customers away at 9:20 PM and locking the doors at 9:37 PM. They close at 10:00 PM. read more

Blue Berry And Strawberry Pancakes Were Delicious. I Also Liked The Hash Browns, Eggs And Link Sausage. Great Coffee And Friendly Staff!

We didn't even get a chance to get some breakfast. Rolled up at 6:20am, 20 minutes after open, two cars in the lot and some lights were on. but the front door was locked and the lobby lights were off. read more

Wow. The service was amazing! We were worried because they gave free short stacks on National Pancake Day, and at some restaurants when you get free food the service treats you poorly. However, after a good experience on Veteran's Day, my wife and I decided to try it again this day. We were both pleasantly surprised. They also offered a buy one get one free crepe deal, so for the price of one crepe plate we received two plates of crepes (we went savory with chicken pesto crepe and bacon & eggs crepe) and two short stacks of 3 pancakes. The crepes were amazing, with the savory balancing the sweet pancakes. The server was attentive, enthusiastic and polite. My wife and I expected leftovers, but both cleaned our plates. When we were done, we regretted not taking photos before eating it all. You made my wife happy = 5 stars! Thank you for a great experience! read more

My daughter and I went hoping to get some great breakfast. Instead we waited for 20 minutes with no one even taking our order!I needed to go to the restroom and decided then that it was time to go after smelling a " sour " odor upon entering. The floor was sticky and the odor was stronger inside and the stalls weren't clean all. We decided to go elsewhere to get something to eat. read more

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Best IHOP I HAVE BEEN TO IN A LONG TIME. Friendly hostess, great server. My food came out hot and correct. The place is clean as well.

The Steak burger bun wasn't fresh. The bun was hard and started to crumble. The pancakes were thicker but still smaller. But they were tasty. read more

slow service, waited for at least 30 minutes just for the food to come out.The food was cold when I got it.Tables and floors were dirty.Do not recommend this place. read more

as much as I love I Hop this is by far the worst I Hop I ever step foot in. We waiting for almost an hour for our food we waited so long my kids finished their juice and the waitress never came back to check if we need refills and once our food did make it to use everything was cold the French toast, eggs, pancakes and bacon was cold. The hash browns was cold and the crepes was cold and soggy. My kids love pancakes, but they took a bite out their pancakes and didn't touch it anymore $70 just waisted cause we couldn't even eat this poor a%# excuse of food. read more

2 Two out of the last 3 times I've been there to eat I have left.cust service is the worst of any ihop I have ever been at. read more

This is the worst experience I've ever had at an IHOP. My husband and I arrived at 6 PM, ordered right away, and didn't get our food until 6:45. Our waitress disappeared for long periods of time and ignored our empty drinks. When our food finally arrived, it was ice cold and undercooked. My eggs were so soupy and, as a pregnant woman, I refused to eat them. All the food we were served was questionable and had a horrible taste. Save your money & go to a different place. read more

So. Me and my family just came here and we had a pretty bad time. Only 1 cook working that just got to the place. The bacon we ordered wasn't fully cooked. Raw. Could've gotten sick. The other foods we ordered were ok. Glad we at least got our food. I didn't really want to make this negative review as much as I love ihop. The last 2 or 3 times I've came here I've had bad experiences. There was a worker, maybe a manager, that quit his job a good while ago and since then, my experiences got worse. I believe that you men/women working at this ihop could and can do better with the right workers. I wish y'all the best with making improvements! Good Luck. read more

Great food and wonderful service staff was super friendly and helpful me and my friend came in and got the all you can eat pancakes they where hot and fresh read more

My Church Buddy was Craving a Good Ole Hamburger & Mentioned IHOP'S Commercial where they're going to change their Name to IHOB-"INTERNATIONAL HOUSE OF BURGERS"! So off We went(To IHOP) after Mass. She ordered the Classic American, No French Fries & a Side Salad! The Pictures say it All! Her Hamburger came out on Toast Not a Bun, with French Fries, & A House Salad, not a Side Salad! She preceded to ask about the Toast, French Fries, & Salad. The Waitress just Shrugged & said, "I Don't Know"! My friend is Not a Complainer & Ate Her Lunch. At Check out though, she stepped up when her Bill was $16.00!!!!! She explained about the Bun, French Fries & Side Salad! After Manager is called, her bill was Reduced. They should tell Patrons when they Are OUT of Supplies, At Order Time!!!!!! And, Read Orders Correctly, AND, Check before Serving!!!!!! read more

IHOP - Breakfast & Brunch Near Me - West Monroe, Louisiana

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Do not enter. 100 percent poorly managed. Comped our coffee due to loooooong wait. We might starve before breakfast is served.

The worst place to eat in Louisiana went in an waaiited 20 min to be seated the another 5 to get anyone to get my drink order. ( Got it wrong). Finally ordered took another 30 min to get food and it was cold. Will not be going back read more

Was in West Monroe,. LA IHOP the evening of February 9th, 2018. What a dirt bag operation. We were there a year ago and we are locals and left because of poor service and worse treatment by the wait staff. I said to the Mrs, I may be crazy but I would like to try them again after a year of staying away cause they "Fell on thier sword" last time and the did it again. Seems like they cannout get some people in there who are interested in do a a good job. Tonights misadventure begain with the Mrs ordering a new item on the menu. A "Fisherman's Platter". Well that cook and that waitress sent to the table my order fine but the Mrs was simple fried fish portions with a big wad of plain mashed potatoes ! The dish was to have Shrimp and fish with french fries with dipping sauce. She also had ordered soup of the day witch was potato soup. The shaggy imcopotents, called in the manager. Well the soup returned and it was the same mashed potatoes with some gavy over it and dressed to look like soup. When the fish order finally came to the table, it lacked the fries and the dipping sauce. I was frank and forward with them. I wanted my order reheated cause I waited for the cook to cook the order right and put it on the plate but it was still wrong. It lacked the dipping sauce and the fries. My wife and I were insensed ! They did refill the drinks and then handed me the bill for the bill of fare. When I got to the reception area, the manager who had working feversishly to correct her staff's mal performance, tried to make it up. I do not fault her but I do fault the waitress who let this Abortion make it out of the kitchen and the cook who needs to go to highschool and learn english. Other than that.... If I get a real want to come to IHOP, I will to to Monroe where I know the service is normal. read more

Just came to this location, was standing in line and the woman seating people looked over us and sat the people standing behind us. Strike one. Finally get seated. No drink order and just gave us menus. 20 minutes went by and 3 other tables came and was seated and got there drinks. Managers walking by and workers l. Notified a worker and she went to find out server. Another 20 mins went by and saw more getting served after us. I went off on the Manager and left! read more

I stopped by this location to grab a quick bite before starting my day, and the food actually wasn't that bad. The waitress forgot about our food and almost didn't bring it to us, but we still got it after she fixed the problem. I went to use the bathroom and there was a worker sitting on the toilet that was leaking all over the floor. I chose to go in the stall next to them and the water was all over the floor in my stall as well. There were pieces of toilet paper in the water to possibly "dry it up" but it was clearly not working. The entire bathroom wreaked of a sewage smell because of the leaking toilet. The handicapped stall had stains on the seats that could only be poop that had been there for what looked like months. The entire bathroom was very unsanitary and disgusting and did not look like it got cleaned at all. While paying for our food, my boyfriend pointed out an ant crawling on the counter and the employee proceeded to smash it with a stapler. That's all I have to say. read more

Food was good. Employees are nice. But I spotted not one but two roaches on a separating wall of the booth across from mine. Could not finish my meal. Yuck. read more

This place is one of the only late night options in the area, which is probably the only reason it stays in business. The food is decent and we have always had friendly service. The reason I am giving it one star is for the way it is managed. Even if the restaurant is less that half occupied you may still wait twenty to thirty minutes for a table because they don't have enough staff. The wait for food is at least that long as well. The past few times we have been here they have been out of several menue items (pancake batter, Sprite,hot chocolate, etc.). IHOP in general is a nice place to have breakfast but this one in particular is exceptionally substandard. read more

I love this place. Where else can you get every pancake known to man, and some that are only whispered about in secret? This place gets a bad rap, but I've yet to have a bad experience here. My friend and I were seated immediately and the very polite and friendly waitress took our drink order. I decided to get the pumpkin spice pancakes, with scrambled eggs and hash browns, while my friend went with some sort of goofy crepe concoction. Not really sure which, because my ears were ringing from the awesome band I had just seen play, so I was kind of in my own world. All I knew was that pumpkin spice pancakes were coming to my table soon. As these are only available for a limited time, I have to get my pumpkin spice fix as much as I can. In a perfect world, it would be October twelve months a year and every day would be Halloween. But we don't live in that world. Probably for the best. Somewhere in an alternate universe, there's a version of me living in that world, bitching about how every month is October and he's sick of pumpkin spice. What a jerk that version of me is. Anyway, our drinks arrive and their tea, as always, is delicious. We had three teenagers sitting behind my friend. Since he was dead to the world and not saying a word, I could hear everything they were saying, in spite of my ears ringing from the rock that was willingly shoved inside of them. On a side note, if you ever get a chance to see the band Goodbye June, I highly recommend you do. I wish I could write a Yelp review on them. Anyway, these teenagers were so polite to the waitress and to each other. They were talking about how one of them had found a wallet that day, while on their bike, and made sure it got back to the proper owner. With all of the garbage you read about on a daily basis and how self-absorbed the youth of today seems to be, this was really refreshing to hear. There's hope for this planet yet! And here came the food! Yes! My god, those pancakes looked so good. I nearly had a religious experience with them. My friend's crazy crepes looked good too, but I wasn't sure about that weird sauce on them. Since he looked like he was about to fall asleep, face first into his crepe creation, I didn't ask. My entire world was pumpkin spice pancakes, scrambled eggs, has browns, and the always delicious sweet tea. For six minutes and eighteen seconds, there was no war, no famine, no Kardasians, no Kanye West, no Fox News, or CNN. There was only me, my food, and my taste buds. To them, these pancakes were like taking a very potent dose of MDMA and the syrup was their dj. But like all highs, there has to be a comedown. And that comedown came in the form of an empty plate and a yet to be paid check. Bummer. Oh well. You have to pay to play, or eat, in this case. And the price was very reasonable. Less than $10.00 for my meal, with drink. Less than $20.00 all together, because I bought the creepy crepes, too. Least I could do for my tired friend. And with that, we were gone. Nothing more I can say. The parking lot was clean? Yeah, it was nice and clean. Come for the pancakes, stay for the clean parking lot, if that's your thing. Thanks, IHOP, for being a kind of awesome that Waffle House can only hope to be. read more

Food is okay- not bad. I mean really, how do you fuck up pancakes? The only thing with this place is there are some lazy workers here. I noticed workers just hanging around , not doing shit ..... and it took forever for us to get our food .. Maybe new management would be better . read more

I ordered to-go through the app. My order was placed at 11:04. I received an email stating that my order would be ready at 11:21. I arrived at the restaurant at 11:21 and was met with staff who seemed to be confused and long lines. I waited 30 minutes for my order. During my wait I decided to use the restroom. The restroom was disgusting. There was a clogged toilet and there was paper in the sinks. When I finally got my order I had to ask for my two drinks because the staff forgot. Finally, I got home with my order only to discover that I was missing the pancakes that came with my meal. I'm very disappointed with my experience at this IHOP. As a former restaurant employee I try to be empathetic especially during busy hours, but I couldn't help but be frustrated with this transaction. read more

Service was good. Very friendly. Had thier new spinach, chicken, mushrooms crepes and they were very good.

In here on Christmas Eve and the people are pretty awesome considering they are working when family is home. Breakfast was really good!

Went to iHop for some pancakes and other food and only got one drink and after that drink was gone no one got me my refill even after I asked 2 different people twice for a refill still had to eat my whole order with nothing to drink. Ordered a coffee and a milkshake as well and didn't get either of them until well after the server took all our plates away even then they had gotten my milkshake order wrong. Will never be going back to iHop. read more

This place is so run down.. The floors were dirty and the smell coming out of the kitchen smelled like a dirty trash can... The service was good and food was standard ihop food read more

Left after being seated for 10 minutes with no sign of any wait staff. Others seemed to be in the same situation. Lights burned out in parking lot, restroom and dining room. Less than 1 star. read more

Do not order online!!! The website will tell you they will have your order in 12 minutes, try 45 minutes from the time you order. Also, hope you enjoy getting treated like you're a jerk when asking about your order. Never going to another IHOP again! read more

The service was very unprofessional, our server (a bald guy named Jeremy) that was supposed to be taking care of us never should us any attention. Luckily there was a nice young waitress that noticed that we weren't helped within the first 10 minutes of being seated (not even our drinks) if I could leave no stars i would. I personally gave the nice young lady a tip and didn't leave it on the table for Jeremy to take it for doing a shit job read more

I love the chocolate chip pancakes! The employees are always so nice and sweet! Want to have a good breakfast? Then go here!

The place has gone down hill. We heard that it had from others, should have listened. They need to get there act together. Waited extremely long time before anyone greeted us. All of the employees I saw there tonight do not look nor act if they should be dealing with the public and handling my food. Just seemed as if the entire process from beginning to end was off. The entire place just don't have there act together. Horrible experience. Not going back to that location. read more

If I could give a zero star I would. Horrific staff!!!! Our food took 45 min to come out, and when we asked for the manager he took 20 min to see us. The food was cold and they messed up every order we had. Overall I would NOT recommend this place to anyone. read more