Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

I used this service yesterday. They were fast and completed the job in the time promised. A few…read moreareas I had to point out about returning things to the original place as they were found throughout the house (i.e. stopper in sink, shoe holders, chairs) but nothing horrible. Some surfaces got missed for dusting and wiping but overall I would give 7.5/10. She was receptive to the feedback.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

They charged me more than double what my previous housecleaning provider charged and they didn't do…read morenearly as good a job. I had to resweep my living room after they left because there were all kinds of visible dirt left behind. And I had to spot clean the bathroom where they left visible dirt (see photos). Extremely expensive and extremely disappointing quality. But I am giving them 2 stars because the two cleaners who came were very nice, even if ineffective.

From the first moment I reached out via Yelp, Hortencia from Dolly's house cleaning was fantastic!…read moreThey gave me a free estimate, walked the entire house with me and let me know what services they provide and I let them know what extras I was looking for and the communication was great! Hortencia then confirmed my price on the spot and let me know she would be keeping me updated via text as we get closer to the date for the cleaning. On the day of the cleaners showed up on time and did an AMAZING job doing this move out clean! Everything and I mean everything I asked for was done and the house was spotless! When my landlord walked the house during the final walk thru she wanted the contact information of who we hired it was so good! I highly recommend Dollys House Cleaning!

Excellent job and value for my move-out (leaving CA / Bay ) cleaning! They were very accommodating…read moreof my schedule, price was right / fair and both my landlord and a friend remarked on how clean everything was after! These guys are proof that not everything in the Bay is an AI-scam -- some companies still take pride in a job well done and demonstrate that they want your business

Super effective and efficient! It's so nice to have the whole apartment clean at the same time!read more

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I can't say enough for Lotus. They go deep, and though some of the cheerful cleaners speak little…read moreEnglish, the front office is helpful in passing along specific things you want hem to do. This was amazing: I've had a food chopper and the unit was riddled with ugly black spots that I could not get out, so I asked one of the cleaners if she could maybe do something with it. She said yes, and totally restored it so that all the spots were gone and it looks like new. A++ I have tried others, but Lotus stands above them all.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

Vilma and the Goncan team absolutely saved the day for us. We had hired another cleaner for our new…read morehome ahead of move-in, but they fell through the morning of- leaving us scrambling. After calling around to several services who couldn't fit us in, the Goncan team came through on short notice, squeezed us into their schedule, and showed up right on time. They cleaned our new home from top to bottom- floors, walls, appliances, everything spotless. My mother-in-law (a former house cleaner herself) was genuinely impressed, and that says a lot. The place looked absolutely amazing and honestly got us even more excited to move in. We can't recommend Goncan Cleaning Services highly enough. Professional, thorough, and exactly what you hope for when you need someone to come through in a pinch. Thank you!

Vilma and her team always do a great job with our home. She has great communication regarding…read morescheduling, and they are always on time. I really appreciate that they use child and pet-safe cleaning solutions, as I have two little kids and two dogs. She and her team are also very nice and cordial with my family. We have a 1300 sq ft home, and they typically come every two weeks. We have been really happy with their work and they have very reasonable pricing. I highly recommend them to anyone looking for a regular cleaner.