Bang up job! Fast…read moreservice with quality work to match! I was in and out in no time! The shirts came out great!

Cute little convenient cleaner!…read more 1) I love that it's on the corner for easy drive up/pick up (I know it sounds lazy but I prefer this over parking in a lot and walking into the place, waiting in line for your clothes and then going back to your car.) Here it's literally in-and-out! 2) Quick turnaround as well- I dropped off my clothes and picked them up the next day (after 5pm)! I've always had to wait at least 3 days to get my clothes at other places. 3) Prices are legit! It's $2.90 on most garments and two shirts cost me less than $6.00 which is amazing- considering I spent over $40.00 on dry cleaning at another cleaner in the North Shore on just shirts and skirts. 4) Friendliness- it's definitely Mom and Pop which is why I love it and prefer to support it. They have a quick turn around and the owners seem to be very nice people. I'm surprised it hasn't been reviewed before but I will definitely pick this place next time I need shirts dry-cleaned. I had always gone to other cleaners because I have an affinity for sampling different businesses but this is Virgo Dad approved so I'll definitely be returning.

Quick service but now you can see button and seam marks on the outside my jacket. Need to take it…read moreto another cleaner to get it fixed somehow.

I came here to get a couple of pairs of pants fitted for a wedding. They did great work and the…read moreprice was extremely reasonable (fast service, too)! They also took care of dry cleaning an additional suit. Super friendly and great service. Will definitely use them again!

The lady here is shady and sneaky. Almost grimy. She has always been very slow in completing any…read moretailoring and I can deal with that. So I always allow extra time for pick up. But this last time I took 2 shirts for some alterations and the pick up was two weeks. I come back a month later and she has not even started with my shirts. I needed the shirts for an event. So I had to go buy new shirts to wear. I come back a month later to pick up the shirts and she brings 2 others shirts saying they were also mine. I tell her they are not mine. I go to pay for the two shirts I was picking up and the total cost was very expensive. When I ask for a break down she tells me she didn't charge full price because of the delay. Come to find out she charged me for the shirts that I specifically told her were not mine. She blindly charged me for shirts that were not mine. I feel robbed. I will never come back. This business is shady and dishonest.

Very very rude owner tried to hide my ties under the jacket, when I checked how they look and I saw…read morea damaged silk fabric and wholes from overheat iron he got so loud and defensive. He said I ruined them because tie moves and jacket scratched the fabric that's why holes are there. How ridiculous unprofessional and immature is that . He even charged me for it.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.

Awful service ! Lost my shirts then argued with me like it was my fault. Than insulted me as I was…read moreleaving . Will not return here ! ........................... ............................. .....................

The two proprietors argued about what they should charge me to put patches on a sweater. I thought…read morethat was rather unprofessional.

This local place is a gem! They're timely, and always deliver quality service. I have had several…read morechallenging alterations done and they have been both innovative and reliable.

I echo the other low ratings. Alteration pricing and services are not good and the prices are not…read moretypical so you better ask. And you pay upfront.

Happy to see Oak Cleaners is open regularly again. I have been going to Oak Cleaners for a few…read moreyears - the service is quick, reasonable, and items well cleaned. A few months ago, I asked if a handmade, fragile item could be repaired. After investigating, Dan provided me several options and explained the outcome/risks with each option so that I could make an informed decision. I so appreciated the advice and time since the item has great sentimental value to me.

This has to be one the best cleaners around, always courteous and professional, making sure you are…read morealways satisfied is clearly their commitment. You can always count on having your dry cleaning ready before even expected. You can always count on knowing that your clothing is being treated as if it was their own. The biggest part that really gained my loyalty was that the owner is one of the coolest guys I've ever met, going above and beyond to make sure his customers are always satisfied, he'll even go as far as to deliver your dry cleaning of you're close by at work and can't make it afterwards. This place is GREAT!!!! Your loyal customer

At a 4 th of July party, I got a big blob of hot fudge on the front of my brand new dress. It was…read morethe first time I wore it, and I thought it was over, this stain would never come out. I did nothing on my own, but I brought it to Urban Cleaners in Skokie. The wonderful manager said she would hand spot it and then dry clean it. I was not optimistic. I just picked it up, and my jaw literally dropped. The dress was perfect. I cannot recommend Urban Cleaners enough. $12 saved me from having to replace my brand new dress.

The reason I'm leaving this review after bringing my dry cleaning business exclusively to this…read morelocation for about 4-5 years is the obvious deterioration in customer service over the past year or so. Late in June, I brought 4 shirts in for cleaning. Standard service - dropped it off on a Saturday and was told to pick it up a few days later. When I inspected each of the shirts after arriving home, I found that one of them had a very obvious hole ripped into it (first two image uploads below). I suppose this kind of thing happens after many cleanings, and some grace is warranted. The thing is, while this shirt was not new, it was not one I had worn very often over the years and definitely not one I have had to clean many times. I did some investigation and even asked someone I knew in the industry and it appears this kind of damage was most likely due to a mechanical snag during the processing of the shirt. What likely happened was that the shirt was poorly tensioned during the finishing process, resulting in the shirt fibers catching on a rough edge of the clamps in the automatic shirt finisher or perhaps in a rough weld on the pressing buck. Basically, lazy/clumsy processing combined with crappy, old equipment. In other words - cost minimization and good, old-fashioned incompetence. When I brought the shirt back in, the kid working the front desk hastily took it in and, without another word, disappeared into the production floor - no word on when to come back and it wasn't until I called them back a couple of weeks later on a Saturday to get an update that they told me that they would have it ready a few days later, on Wednesday. Were they just sitting on it hoping I would forget about the shirt? It had been about two weeks since I brought the shirt in and I was hoping this gave them enough time to address the issue with a good, clean patch job. Boy, was I wrong. If you are curious what three weeks to get it right looks like at Urban Dry Cleaners, have a look at the pics I uploaded to the Google Review I left for these guys. Truthfully, even before all of this, there were a couple of instances where I left some clothing for cleanup and came back at the agreed-upon pickup time (one of the two times, I even came back a couple of days after the pick-up time) only to be told that the order wasn't yet ready. This was upsetting because, during heavier traffic, the commute over to their Skokie location from where I live can be over 30 minutes. These guys have grown their bottom line at the same rate that they have outgrown good customer service. They no longer need my business, so I will not be coming back.