I don't even know where to start. I was referred to Dr. Moten for my returning back pain. It seemed like he had a plan but there was some miscommunication and it took months of tests I was unaware of (and time off from work) to finally get this L3-L5 ablation done. I was told if I have no pain after these tests due to the numbing medication they inject near your nerves you are a candidate for this nerve ablation that should give relief for 6-18 months. I finally had it done in December of 2025. I had some minor relief, maybe 10-20% and now I am much worse. It is February. His solution is now to burn nerves in my vertebrae. Between the miscommunication, the office constantly trying to call you and reschedule your appointments and the feeling like you are on just a conveyor belt with other patients getting the same procedures done, I would not recommend anyone go here. I hated this whole process and now I am worse. I can't get that time and money back, God only knows if my body will heal. read more

Dr. doesn't listen to his patients. Has a one idea foe treatment that's to fit everyone. Managing pain shouldn't just be steroid injections or a one test or money making scheme for the doctor. I want options to masking pain. Not pills and shots every person is different, I don't agree with his methods or his treatment philosophy. He's not for me, I mean what doctor wants to not help you learn how to deal with Managing your pain? Not pushing shots, steroids etc... 1st do no harm. No wonder there's an opiod crisis. Pain management doesn't mean drugs, steroids and money. I wasn't impressed. Needs to be more in touch with his patients who want pain relief long term. Not instantly. Don't waste your time. Couldn't put 0 stars. read more

This place used to be great, but it's gone to crap. Can't get an appoint, nor will they send my medical records to me so I can find a new doctor. When I call, I'm placed on hold and eventually get disconnected. What's the legal remedy to get them to release my records? read more

I was refered to This place by my PCP for pain due to Neuropathy and Osteoarthritis. Dr. Yaccoub talked me into a Nerve Block prcedure which included a series of injections in my lower back. This procedure was to block pain signals from the source of the pain, to my brain. This procedure went horribly wrong as not only has my original pain worsened, but I now have back issues which leaves me barely able to walk. When I told Dr. Yaccoub that the procedure did not work, he wanted me to try Spinal Stimulation where a small box would be inserted next to my spine and controlled by a remote. Being messed up with the Nerve Block procedure, I did not want him anywhere near my back again and I refused this form of treatment. He seemed to be upset with my decision and said there was nothing else he can do for me and released me from his care. He leaves me in more pain than when I started seeing him, along with additional back issues which is painful and is sending pain shooting down my legs making me barely able to even walk. How can a doctor fail you and then kick you out the door telling you basically, "Too bad, nothing else I can do for you" I have recently started taliking to an attorney because this is ridiculous. Dr. Yaccoub and his failed procedure has ruined my life!!!! read more

Was suggested but should of read the reviews first , that gives a pretty good idea what type of providers they are ,First of all if all other steroid injections , ablation ect. With no success whatsoever. Was told ' they no longer could help me unless I change my insurance plan because my insurance doesn't cover a spinal cord stimulator " . Just terrible to leave a patient with debilitating back issues since my laminectomy and Fusion. My bone graft had surly been affected with all the cortisone injections, with them knowing they have never helped me in the past . Unethical and very uncompassionate to do that to any patients dealing with this problem. This is not a choice to have such a debilitating back , who would want to live this way and have to depend on pain medication for any type of relief ? read more

IMPORTANT! I have been going to the il pain institute for several years, off and on with server back pain. My most recent experience with this place has been nothing but lies, rude and incompetent help. Getting hung up on, and miss lead information. Their chart in formation is wrong. They input the wrong information about me. I feel unsafe going there now, unfortunately. It might not be the doctors. The young girl staff employees that are also helpers for the doctors lead me to wonder if I can trust the medical services I need. So I have no choice but to seek new medical doctors that can help me with my pain. I canceled my appointment and I am looking for a medical team that can help me. Not sure if its their scheduling, under staff,impatient, greed, but one thing I do know is I haven't had this kind of treatment before. Their services went from a 5 star to a no star. Not to mentioning being lied to. Mislead. They must be under staffed. Just one very disappointing adventure at this company or companies? Not sure, just a fore warning. Much more. I'll stop here . Dr. Prunskis was a great doctor when available, bottom line. read more

The reason why I am writing my review is because the office did not notify me before my doctor left the practice and office's failure to respond to my insurance in a timely fashion. When I called to ask why my insurance had no response from the office I wasn't given an answer. When they did finally call me after my insurance's second attempt to contact my doctor, they said the doctor was no longer there. I asked why they never notified me, I was told they have policy and procedures and cant talk about it. This should have never had happened in the first place and I have lost all trust in this facility. read more

Update: 9/24/2018 I received a bill from AIM labs for $400. I have never had one single lab test done for AIM Labs or any other lab concerning my one and only Illinois Pain Institute visit. Illinois Pain Institute had only done a new patient interview/paperwork and insurance info. I had NOTHING more than a consultation with me. NO LABS WERE DONE there or anywhere else. When I tried I call to rectify this at IL Pain, they transferred me to a voice mail whom never responds back to me. This is insurance fraud as well as driving up prices for work NOT done with a patient. read more

They do a great job of diagnosing and helping get rid of your pain. The doctors are professionals and carefully listen to your problems. The procedures are done either with or without light sedation. You are walking out and heading home within half hour after they monitor you. Highly recommend Dr John Prunskis and the other doctors. read more

I have multi level damage throughout my entire spine and have been unable to stand or walk for more than a minute or two without severe pain. My very good chiropracter suggested I visit Illinois Pain Institute after I did not get help from an orthopedist; my primary care Dr agreed it was the best solution for me. I was fortunate to see Dr. Rizvi. He is understanding and compassionate, makes sure I understand exactly what is going on in my spine and what options I have. I trust Dr. Rizvi and his team, which is extremely important for me. The procedure was quick and I was well informed about what to expect. 12 hours later I am beginning to feel a difference. I was just able to stand up straight without trying not to cry. Im thankful to have found Dr. Rizvi. read more

Beware: The mandatory drug test you agree to is done by an outside lab. Your insurance probably does NOT cover this since it was done by an outside lab. Expect to get a bill for $695.59 for this "service". As for the diagnosis? The doctor basically read the radiologist report from the MRI. My suggestion: skip Illinois Pain Institute. Get an MRI and see a doctor who does in house drug testing. You'll save yourself a lot of $$. read more

This place would have received 4 or 5 stars but Dr. Andrew Yu left. Since he left, I have seen the owner, Dr. Dallas three times. She has changed my treatment plan which has offered me no relief from excruciating neck and head pain. I was getting better with Dr. Yu, but he left the practice and is out of state. Last time I went in for a simple refill of a prescription and they were 90 minutes late. There want even an apology! I will not be returning. read more

Run! Don't go to this Illinois Pain Institute unless you want to waste your money. At first Dr. Prunskis seemed to listen and I thought he really cared. However, after you leave your initial visit you will be told that you have a different doctor. You will be bounced around. Then when you get your bill, you'll find they charge for every little item including $75 for a tray that holds their instruments! They are just interested in getting your money and have no concern for the patient. Their billing person Giselle is rude and has no customer service skills. They want to push the implanted stimulators just so they can get their money. No pain relief here, instead just more pain from all the money you'll have to pay for their procedures that don't work! I went to another doctor and within days of her treatment, I'm already doing better! Dr. Prunskis should be ashamed of his practice. He took an hyppocratic oath to care for his patients and not to hurt his patients. There are much better doctors and practices out there so don't waste your time going to the Illinois Pain Institute! read more

One of my worst experiences ever with a doctor. Do not see Dr. Yaacab. Cold, no empathy, not helpful ( he told me to get a closed MRI but could not suggest where I could get that done at... He said someone in the office would call me with some information. No one called. ). I was told on the phone prior to making the appointment that they handled not only chronic pain diagnosis and treatment but also pain medication management whether that means weaning off of it, changing it, etc. when I met with the doctor he said that they do not do pain medication management and all he does is injections. I have had plenty of injections in the past eight years of chronic pain and they did no good. And what they don't tell you, as a sidenote, is that Cortizone shots can cause cataracts... Which I did eventually get and that's when I learned that the Cortizone shots was probably the cause. When a person is in chronic pain this type of experience is the last thing you need. Stay away... read more