WOW! WOW! WOW! I wish I had some pictures to share of how my shower looked BEFORE, and NOW! Oh my…read moregoodness!!! I can't believe how great my shower looks!! The technician, Chris, rocked it!!! No more icky brown goop, no more soap scum on my tile, and no more stuff on my glass shower door! It literally looks like a new shower! When Julie quoted me the price, I had a little sticker shock. But decided it had to be done, and I'd read their reviews, which were good, so I sucked it up and said, "let's do it". Chris showed up on time. He was super fast! And the job was excellent! If you've got caulk and crap breaking up around your tile, and goopy stuff that just won't come off no matter how hard you clean, call these guys! Seriously! Worth every penny!!!!!

New owner and the quality has gone downhill dramatically. They went from a company I recommend to…read moreone I'm sorry to have worked with. If you need floors polished, they're fine, but I would recommend using anyone else for showers. The owner said everything was fine. I sent him photos and he sent the same person back. They couldn't do anything about mildew, so I cleaned the grout on the floor before they sealed it. Looks like they put black marks on the white tile on the walls while scrubbing, and they didn't clean the grout. Worst part, is it seems like they're trying to do a good job, but not able to achieve it. We we used them 6 years ago we were thrilled with the results, but stay away if you want tile and grout work.

Great work performed by Andy and Octavio, they stuck around until the work was done it was almost…read more2200 as they wrapped things up. Professional, courteous and a great attention to detail, most companies build a great name based on the quality of their people and these guys demonstrated it. The product worked amazingly well during installation, it was a dramatic improvement with almost no damage. I am looking forward to seeing how well it will perform in years to come. Thanks to the entire staff, in conclusion the pool deck is more than 40years old I feel, we will get many more years of use. Will keep everyone posted on how the product performs

From the owner: Superior Grouting Services is the preferred choice for grouting service in Houston, TX, Gulf Coast…read moreRegion, and the nearby areas. We offer a wide range of different types of grouting services that are completed with professionalism according to the highest industry standards. Since 1983, we have been providing specialty grouting services to aid our clients in completing their projects with superior results. You can depend on us to provide you with exceptional grouting services using the best tools and equipment for the benefit of your project.

Delta Grout was a pleasure to work with. I sent them photos of my shower area, and they quickly…read moreprovided helpful suggestions on what was needed. The quote was clear and detailed, outlining exactly what the job would entail. The technician was professional, respectful of my home, and worked in a very clean and organized manner. The results exceeded my expectations -- everything looks fresh and spotless. I truly appreciate their quality of work and attention to detail.

From the owner: Delta Grout Cleaning - Professional Cleaning and Restoration in Houston…read moreAt Delta Grout Cleaning, we specialize in cleaning, restoring and maintaining grout, tile and stone surfaces. We offer grout and sealant cleaning, grout recoloring, epoxy caulking, and marble, granite, and travertine polishing and sealing services. Our experts work dedicatedly to transform and protect your surfaces, returning them to their original appearance and durability. Commitment to quality: each job has a one-year warranty. We accept payments only after the service is completed and guarantee a transparent and reliable process. We do not charge additional fees for emergencies or after hours.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I truly didn't want to write this review, but at this point, it feels like my only option…read more I reached out to Stephen at The Grout Express to resurface the travertine tile and redo the grout in my master bathroom. Our initial communication went smoothly, and I was quoted $1,100 for the job, scheduled to begin on May 29. In hindsight, Stephen did seem a bit pushy about securing a deposit, which should have been a red flag--but I went ahead and paid a $240 deposit via Zelle on May 24. The evening before the scheduled job, I hadn't heard anything, so I reached out to confirm the appointment. Stephen replied with an arrival time, but then messaged me the next morning at 7 AM saying he had Covid and wouldn't be able to start. He offered a refund or the option to reschedule. I chose to receive a refund and asked to be contacted when he was feeling better to reschedule. Unfortunately, it's now June 5, and despite multiple follow-ups and repeated assurances, I still haven't received my refund. I was told it would be returned by 3 PM today--again, nothing. This experience has been incredibly disappointing. I urge anyone considering The Grout Express to be cautious. If a deposit is required, avoid using payment methods like Zelle that offer no protection. Use a credit card so you can dispute the charge if necessary. I trusted this business, and now I'm left chasing a refund for a job that never even began.

Steve, the owner, did a great job with the initial tile cleaning--credit where it's due…read more Unfortunately, that's where the professionalism ended. After waiting the full recommended time to shower, the grout shrank immediately. He came back under his "warranty," and the exact same thing happened again. From there, it was a full-on ghosting act. Here's the list of 11 missed appointments, cancellations, and excuses: April 25 (AM): Canceled - "Issue at son's school" April 25 (PM): No Show - "Still at school" April 27: No Show - "Flat tire" May 12: No Show - "Delivery running behind" May 13: No Show - "I thought we said Wednesday" May 19: Canceled - No reason May 20: No Show - "Picking up epoxy" May 23 (AM): No Show - Promised afternoon May 24 (PM): No Show again May 29: No Show - Technician was coming (Steve "hurt his back and is out for a month") May 30: No Show - Same "technician" who doesn't exist, but this time Steve said he'd issue a refund After promising that refund for over a month, blaming the delay on his phantom "office manager" and asking things like "Has it come through yet?"... he changed his story. He then claims he wants to "contract the work out" instead. When I declined, he responded with 'since you're refusing, I'm not giving a refund.' This "contracting out" excuse was already tried once with the imaginary technician. Now, in a last-ditch effort, he claims I have structural damage, which he and I both know I don't have. I re-grouted the area myself after all this drama... and I'm a rookie! It looks and holds just fine. Bottom line: tile cleaning was good, but the follow-through was a disaster. Steve makes promises, dodges accountability, and fabricates stories. If you're considering The Grout Express, know this: once he's paid, you're on your own.

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

I needed to repair the tile in my tub surround due to a poor installation job several years ago by…read moreanother contractor. Billy was able to pull out the tile, replace wood and cement backer board, replace the niche, and reinstall with new tile that fortunately was still being sold. The job was tedious, but he put in two long days to get it done. Looks nice!

Matt and his team just completed a few grout jobs in our home, from renewal to complete retile and…read morehave done an amazing job! The communication was great, they're reliable, decent pricing, and the products used have been top of the line. Will definitely keep their number in my Rolodex for future work. Highly recommend! (Will add photos to post soon)

Wow! Wow! Shawn did an exceptional job! He cleaned our carpets, got a wrinkle out of our master…read morebedroom carpet, and cleaned our tile. Seriously turned them from looking like they needed to be replaced to sparkling clean. He is honest, professional, and truly cares about doing great work. His prices are fair and I feel like he over delivers! I couldn't be happier! I highly recommend Texas Steam N Clean and Shawn.

Sean is very responsive over Facebook. He's honest with what can and cannot be cleaned. We had him…read moresteam clean three rooms and then a few months later he just cleaned and sealed our tile grout. High quality of work and frequent communication. If he's running late he will let you know. already recommended him to two other people needing work done soon.