My favorite place in Metairie or New Orleans to get mani/pedis. Tommy and Dwayne are consummate…read moreprofessionals. Their demeanor while providing their clients top notch services put them in a category all their own. When I began here on a journey to having healthy nails, I was told I would not go back to the Northshore for a manicure. This is so very true! These guys treat their clients like royalty! The new location is worth the trouble to get to ..Severn construction is a pain. Such a comfortable place to be pampered!

I previously wrote a positive review, before I knew what was going on with my haircuts…read more I went to this salon for about a year, and always requested long layers. That means some hair in the back should be cut a little above the rest, so that it's not so thick. Well, instead I got angles (face framing, very short around the face) and SHORT layers. I didn't know why for months on end why I felt uncomfortable wearing my hair completely down. I kept wearing the sides up, because in every photo of myself, it looked like I had a short bowl cut with long strings coming down!! It was a very big year for me, and after one event's photos were ruined because of this haircut, I decided to switch salons. The hairdresser there said he couldn't believe how short they had been cutting the back. He showed me with a mirror, and my "long layers" were at eye level!! I have very thick hair, so of course this was making me look awful!! After 2 years of trying to grow my hair out, I had to just chop it all, so that my hair could finally be one length. So sad.

I had an amazing experience with my stylist Rochelle. She highlighted my hair and styled it. My…read morehair came out beautiful and I am very pleased with it. My mom got her toes done by Jessica and she also did a great job. The finger nail polish lasted a long time. Thank y'all for everything. I will definitely be coming back. Katherine

Extremely unprofessional salon with no customer service skills…read more I've had about 6 lash fills with Diana, the lash tech, and most of my experiences have been very poor. 2/6 visits she cancelled my appointment within an hour of the scheduled time both due to illness. Life happens and people get sick, but as an adult and a professional, you should be able to manage sickness and cancel an appointment with enough time and consideration for your client to make other arrangements. There are salon rules and fees for the clients for cancelling an appointment within 24 hours, but there is nothing offered to the clients when the technician cancels last minute. During another experience I had with Diana, I waited an hour before my appointment started with no explanation. I had another appointment scheduled after, which I had to push back. During the appointment, there is no relaxation promoted during, but instead she proceeded to call the owner of the salon, Christine, and carried on a full conversation about how the hair girls were fighting over walk in clients in the front of the salon because it was their turn to make money. It is extremely unprofessional to discuss dirty laundry in front of other clients, but to find out my day off has been rearranged due to girls fighting over making money is extremely disheartening. I guess they view their clients as just $$$$ here. On a separate appointment with Diana, instead of relaxing during a luxury service, her child was constantly running in and out of the room whispering things in my ear during my service. The techs' children are always running amuck throughout the salon. It looks more like a daycare than a professional salon. I called the salon to express my concerns to Christine, and her immediate response was for me to find a new lash tech because Diana is a single mom of 3 kids and her clients are usually "more flexible". I'm not sure why I'm expected to be flexible when I'm the client. I'm asking for bare minimum, I made an appointment and I expected for it to be done at the time it was scheduled for, or for a cancellation within an appropriate time frame. She also included that lashes don't make the salon any money, so I guess it was not worth her time to attempt any kind of resolution. This salon is poorly managed and will not try to offer any customer service unless they see a financial benefit to it. I think your money and time would be much more valued at higher quality salons.

I had a great experience with my keratin treatment here! I was convinced to buy a groupon for a…read morekeratin treatment here based on all the positive reviews even though I hate getting my hair done because I've had so many bad experiences. Check out her facebook, there are a lot of pictures there too of her clients' hair. Sarah really took her time on me and my hair looked GREAT after. Very straight and shiny. After waiting the requisite 72 hour waiting period I washed my hair. I had asked Sarah to do the treatment so my hair wouldn't stay stick straight forever. After washing, my hair is more wavy than curly which is what I wanted. It is also less frizzy and more manageable, not as knotty. After a few weeks with it, it is still soft and wavy, but not crazy curly like it's been in the past. It is easier to wear. I am happy with it!

I love Sarah, I've been a client of Sarah's for 7 years+. Over the years Sarah has done short hair…read morecuts, long hair cuts, weaves, hair color, straightning, eye waxing on me and she's the BEST ever. I used to live a hour away and drove to her because I knew I would get the best service. I completely trust her with my hair and my sons hair. My son will NOT let any one cut his hair but Sarah. She takes her time She's spiritual and friendly and professional. Sarah and I have become friends over the years and She's one of the best women I've ever known.

Arthur Hutton is a real swell guy! He cuts and styles like it's his job . Seriously, he and his…read morestaff are the bees knees and will help you feel fabulous no matter what you're looking for. There is always someone who can do what you need at Arthur Huttons salon. I have naturally blonde hair that likes to go orange at the root so the my stylist has to know how to handle this if I get highlights and at Arthur's I've never had a problem. Oh and the environment is so nice and friendly and clean! 10/10 recommend!

The Arthur Hutton salon was great for my son's first haircut, Arthur was very patient and…read moreconsiderate with my son being nervous. I would recommend anyone's child to have their first haircut at Arthur Hutton's salon.

Good cut, lots of texture as I asked for and not too short or too long, just right. This was my…read morefirst time there and I will return.

Save your money! I…read morehave been getting extensions for 25 years and have never spent that much. The owner was super nice when I spent around $1000, but didn't even say hello on my 2nd visit. They say they charge by the hour, but then have these "à la carte" options such as actually styling after a color.

My review is for facial services. I have chased my favorite facialist around various locations in…read morethe GNO for the last decade. And now Nikki is affiliated with this salon. The location is new (and beautiful!) but the salon has been around for a bit (formerly located on Lapalco). Nikki was running a special on infusion mini-facials for their grand opening. And while it wasn't relaxing as what she normally does, I definitely could see the difference in my skin. She is happy to consult with clients on whatever their skin needs are. The facial room is very relaxing and well decorated with a very comfy bed and low lights. The whole salon is beautifully renovated. There is parking in back but you enter through the front door...unless you need to use the ramp. Will definitely be back soon for Nikki's care.

Today is Wednesday June 23rd, 2021. I made an appointment on Tuesday, June 22nd, 2021 to get my…read morehaircut on Wednesday, June 23rd at 11:30 am. Unfortunately, unless I was going to cut it myself I was the only one who showed up for the appointment- Anna, the hair stylist, I had the appointment with did not bother. I waited over 30 minutes for someone to show up- the shop was closed and no one in sight. No respect for my time! I don't know how you stay open if you don't even make it to customers' appointments. In no way shape or form is it anyway to conduct business. I would be ashamed to call this my business if I were you Lori! If there was a way to put no star I would have!

The negative reviews are from clients and ex employees that were fired or canceled due to multiple…read moremissed appointments. This place is awesome great work done by barbers and stylist. Always clean.

If 1 star was a business, this is it. Work area is unclean,…read morecombs and brushes are dirty. Don't ask them to correct a mistake because they will scream, yell and curse you out. Threatening to call the police if you didn't leave. I have never been treated like this. The hairdresser who I consider a good person turned out to be unprofessional and toxic with an explosive personality. PSA... stay clear from this place.

Theresa is a fun loving, nonjudgmental, Christian woman who happens to be an amazing hair stylist…read more I've really wanted a few crazy different hair cuts/colors over the past 20 years, and she's been spot-on with ALL of my crazy hair adventures! Not sure what you want? She has all kind of books and magazines on cuts and colors that you can look through! If I ever move from New Orleans, I'll probably have to fly back just to get my hair done!

Theresa is extremely knowledgeable when it comes to hair. Anything I throw at her she can handle…read morewithout question. When I asked her for hidden rainbow highlights, she did an amazing job. I get lots of compliments on my hair. Try this salon. All of the stylists know their stuff. You'll be happy with their work.