Claudia did not listen to anything I said. She showed me 1 inch of hair and then cut 5 inches of my hair off. My layers are cut wayyy too high and she did not give me bangs. I hate my hair so much that I never want ANYONE to touch my hair ever again. This is the worst haircut I have ever had. I hate the way I look with this stupid mushroom hair she left me with read more

Muchas gracias Claudia por mi peinado! Y linda conversación todas las muchachas aquí hacen muy buen trabajo.

My second time going to the salon and I like it even more. Claudia is helping me grow out a short hairstyle. So she shows me what it will look like curly, the way I usually style it and then she gives me a nice blow dry. She's keeping the shape nice while barely taking anything off the length. The prices are great and they take walk-ins. I would ask for Claudia! read more

Terrible service! Do not go because they ignore all new customers. No one is friendly. No one will greet you.

I just left the salon. Jackie is my stylist! I just love my hair. I took her a picture and she did exactly what. I asked for highly recommended this place. She really takes her time. Thank you again read more

Someone referred me to Martin so I called him to set up an appointment and he asked me to go to the salon so that I can explain what I wanted and for pricing, I go and he schedules me 2 weeks later (he still didn't give me a price and said he would call me later) the appointment happened to fall on a Friday before the long weekend and he texted me the night before saying " the doctor put me off work till Tuesday, so I can't see you tomorrow". I said fine... up till today, I haven't heard anything from him but I do see him working at the salon on my way back from work. Not professional at all to leave someone hanging, I had an important event and I relied on him thinking he would be responsible not even an apology in his text, he just went straight to say the Doctor put me off work I can't see you. read more

These are my before and after pics look at the amazing transformation. Great prices and good customer service. read more

Imagen Salon - Hair Salons Near Me - Los Angeles, California

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I give this salon 2 stars just because i've been there a couple of times but just out of convenience since it is close by. However, I do not recommend this place. You walk in no one greats you, you just sit and wait until someone comes by. The wait depends on how many people are waiting and how many stylist are working . The hair cuts are not all that, like I said its more of a convenience thing for me. Horrible customer see service . read more

At best 2 stars. Not even if specify twice & show picture of hairstyle you want, will you get even close what asked for. I waited to have hair 5 inches longer than shoulders to prep for hairstyle I wanted (symmetrical cut) well came out with a straight bob. Hairdresser confirmed was doable & that she can do. Then customers walked soon as was about to cut my hair so she decided to just chop it all straight :(...f'ed-up! So don't count on getting something even close to what want, go somewhere else or sit there for literally 5minutes and walk out pissed-off. Life's lessons! read more

Love coming here. I have very long hair, down below my thighs. Hairdresser Luz is my favorite. Always professional and with a great sense of humor. Never feel like she is rushing me and takes her time with me. Takes good care of me and my full head of hair. I get a hair cut and blow dry at a reasonable price. I always recommend to Call in advance for an appointment. Walk in welcomed but preset appointments are best. Love this neighborhood spot for hair care needs. read more

I came in to get a haircut and dye my hair. When I arrived no one acknowledged me. I said hello to a lady and she ignored me. I sat there waiting for someone to help me. I finally got the help I needed after waiting and being ignored. This place needs to treat its customers respectfully. Will NOT be coming back. read more

I used to always come here to get my eyebrows threaded back when esmeralda used to work here and I used to love it she would hear exactly what I wanted and made it happened. I went to get my eyebrows threaded after a long time I haven't been there only to find out esmeralda no longer works there as soon as I walked in no one greeted me nor acknowledged me . So I went ahead and asked if they still did eyebrow threading I was told yes so I went ahead and waited. The lady that did my eyebrows has no type of good customer service . I told her exactly I just wanted her to clean them and shape them since my eyebrows are very light and thin as I was telling her that she was just nodding her head like yeah whatever. When I saw my eyebrows I wanted to cry they look horrible and super thin!! She's thE one right next to the entrance.I will never be back and will gladly take my business elsewhere ! read more

I love the service here, mainly because I've been going to this salon my entire life. (Seventeen years, but it's still great, right?) Anyways, I highly recommend Rocio. Or Esmeralda. Their seats are near the back, but the most fun is back there. This salon is either bustling or empty, but it's always nice and sometimes even fun. The women there tend to get out of hand with their chit chat, but the stylists keep each other in check and help each other out. It is always tidy, but the cons are: The main language spoken is Spanish, you cannot schedule an appointment for anything other than a hairstyle session, and it's a fairly small hair salon. The reason why I go is because Rocio is just amazing with my hair and I always make sure to go to her with my hair dilemmas. Being a struggling trichotillomaniac who needs a new hair style every few months, Rocio helps manage and treat my hair. She has the hands of a goddess, and her salon is just a few blocks away from my home. She gives great advice on beauty, and they have an okay selection of magazines in English and Spanish. AND it's not as expensive as other salons. Which, in my opinion, makes it all even better! I hope you can check it out, and I'm sure you'll enjoy it. read more

Love coming here! It's hard to trust someone to do your hair but Rosy does such an amazing job. I go here for my haircuts and when I'm feeling brave, I dye my hair. I went completely blonde and I haven't gone back, it's been four years. They also do treatments and eyebrow threading. Highly recommend! read more

Rocio is just great! For dying, cuts, she's a master at her craft. She takes her time and makes sure you leave luving your new hair style. They also do threading there. It hurts like a muther, but it's worth the pain. Eyebrows are nicely shaped. read more

3.5 stars For many years, this is the only place I would get my eyebrows threaded... they always look better than waxing but sometimes its inconvenient to come here. They also do hair here... I have had bad experiences with that so this review is strictly for EYEBROW THREADING. Sometimes the wait is long, and sometimes parking is a hassle but I have always been satisfied with the way my eyebrows look some girls do it better than others though read more

I love it here I come every Thursday and Mireya always does a great job. I changed from black hair to beautiful red and Mireya did a wonderful job nice look new me. Love it read more

Imagen Salon - Nice place friendly people love it - Hair Salons Near Me - Los Angeles, California

I loved my recent visit. There was a wait for a Monday evening but it was worth it! Rocio is sweet and did a great job on my hair cut and toning down my hair color. I was also hooked up with a hair treatment while toning so I am so appreciative of the service read more

Mirella was attentive and did a great job cutting and styling my hair. I will definitely coming back to cut my hair here.

CAlled in for last minute appointment. Told me to come right in. Got hair color & cut & treated for a awesome price done by Esther. Had shown het a picture of pintrest and nailed the color.. Thanks for such great work. read more

I never personally got my hair cut with Esmeralda but my sister did and it always came out great when she did it. Im giving it one stars because i went in to trim my bangs they were covering my eyes, so i explained in detail to the daughter(Esmeralda) how i want them long under my eyebrows like the early zooey Deschanel and she made me look like Bai Ling in 2002! It was horrible, she could see i was upset and she felt she did a poor job she couldn't look at me straight in the eye and the worst part is she was still charging me knowing she screwed up! read more

Always come here for my eyebrows. Have done my hair a couple times always comes out terrible and they still expect a payment. All stylists have a bad attitude like they don't want to be here. Wait time is ridiculous when Not busy. Waiting for stylists to finish doing their own hair while 4+ customers wait... Terrible service. Never coming again read more

I've been going to this salon for a couple of years and will keep going back. The stylist are awesome and offer their professional opinion. My kids love going with Esmeraldita because she always cuts her hair the way she likes. read more

I use to come here to get my eyebrows threaded but honestly this shop is pricy. The place is nice but the waiting line is long. They tend to speak among themselves so I felt a little left out. I've had a cut there but I felt as if they rushed my hair cut... Idk maybe it was just me. I'll give it another try. read more

I went to Imagen to get highlights on my dark hair with Martin. I asked him if my hair would be ok to be highlighted and he said yes. My hair turned out to look like a skunk, literally white chunky highlights with my dark hair and a really bad haircut that I didn't even ask for. He recommended the hair cut, I trusted him , and it turned out to be asymmetrical layers and I had just cut my hair two months ago at an expensive hair salon for him to mess it up. The highlights were also different colors and Martin over charged me about 80 dollars on my highlights AND I tipped him to be nice. I wish I can take it back. Not a recommended place for first time highlighting or hair cutting....not good Martin. so disappointed read more

I always come and get my hair cut here. Great service and rather quick. The workers have great attitude and I've even met others who were highly satisfied with how their hair was done. I only get a haircut but it's always done great and I get so many compliments. I would rate six if I could. I will be coming for many years here so long as their standards stay relatively the same. read more

Horrible horrible service. I came in at 9 am Saturday morning before they were even open so I could be seen by a stylist I was recommended to, Brenda. So Brenda finally opens up the shop at 9:30 and she begins doing my roots. She told me to sit aside while the bleach does its thing and I patiently waited while she saw other clients in between. She saw at least 6 people and I'm still sitting here with my scalp burning. Keep in mind it's 1 in the afternoon and I came at 9 and the bleach has been on my head for all these hours. Same bleach and everything for 4 hours. When she finally finishes up and decides to see how I'm doing she starts ADD MORE BLEACH to my scalp!!! At this point I'm done. I suffer from severe anxiety and this entire process felt like someone was pulling each strand of hair one by one while I'm not allowed to move . Cause that's why it basically felt to sit in place for 4 hours with bleach on your hair. After the 2nd round of bleach she began seeing other clients again and ignored me. Let me mention the desired hair color was reached in about 1 hour so this is just torture read more

Every time I come here Brenda always makes me feel like family she's awesome and will make miracles with black hair to blonde platinum highlights gotta say I Love her read more

I just walked out!. Wrote my name no one greats you. I finally asked if anyone works. The girl brunette calls someone! What kind of service is this. Zero star rating!!! read more

Went in to get some highlights done. They burnt a patch of hair off and didnt tell me. I noticied until the next day. I went back and they didnt do anything about it. They didnt offer to fix it. They turned me away and denied it all. Wont be going back again. Horrible customer service. Overpriced. read more

Great service. I didn't know what kind of cut I wanted and the stylist had some great suggestions for me. I will definitely go back again! I regret not asking for the stylist's name, but I will definitely book with her next time I need another cut . read more

I have been a client to Rosy for over 5 years. She is simply the most caring person I've met, and I don't mean this as a person (although she is), I mean as a stylist. She has cared for my hair, remembering my likes and dislikes, applying treatments that are necessary, and even declining to do something to my hair until I fully understood what I was requesting. The facility is really nice and newly remodeled. I love the interaction between stylists and clients. They are not fake and overbearing; they actually get to know you. I have had my hair cut, styled, and dyed by Luz and Esmeralda (my sister loves Luz) and I have been satisfied. Of course my to-go girl is Rosy. I was recommended this place to multiple people, whom I know will not go anywhere else after coming to Imagen. read more

Honestly one of the best places I've ever been to get a hair cut and style. Mireya is the best! She always gives me what I ask for and gives me the best advice. I hate getting cuts but I'm so comfortable leaving my hair in her hands! read more

I want say I don't know how some people can complain about imagen hair salon. I have been coming here for 2 years I come every 2 weeks to get my straighten and every 2 to 3 months for color touch up. Since I have been coming iv only seen people leaving with a smile because they look good. I know I always leave looking good ready to hit the town thanks to emerald a (daughter) she is so nice and sweet. Everyone there makes me feel welcomed every time I walk in and they treat everyone there very good. They even do extra sometimes at no cost . I truly enjoy imagen and look forward to keep coming to see all the ladies. They work hard and do good work . You need to come for yourself to see . Don't judge off of others opinions. Esmeralda is great and the owner is great to . See you here I will be the one with a smile walking out. read more

I was excited to get my hair and eyebrows done here but all these women have a bad attitude not recommending this place at all go spend your money and time else where. Unless you want a horrible experience not satisfied. Also not a good job. read more

Imagen salon and Cosmo are both a great place with a great owner Rocio. Yes I have had 2 bad experiences with one staff member Brenda aka Mireya, yes in my opinion she is unprofessional, but everyone else is GREAT...... read more

So for me giving the confidence and the trust to someone cutting my hair is very hard. I had been going to the same barber for years and I loved her but I needed a change. I was recommended to this salon by a friend who comes here and yes I must admit I was a bit skeptical at first and it took me another month after the referral to actually go in and have my hair cut. All of the employees there are very sweet and very professional which I love! I was attended to by Brenda one of the stylist there and let me tell you my hair has never been better my entire life. Brenda was amazing, very talented, and very knowledgeable in her craft. She immediately took a look at my hair and recommended some products that would help me with my dandruff problem. I immediately thought she was just trying to sell me a product but decided to give it a chance. The results were incredible, and my dandruff has cleared up which has never happened to me before. I now go regularly to see Brenda and I love that she has no problem answering any questions that I might have in regards to my hair and hair care. My hair since going there has become so much more healthy looking and silk like. On top of this I had Brenda do my eyebrows and everyone tells me that they have never looked better. I would give this place 10 stars if I could but unfortunately I cant. If you are looking for a new spot or just wondering about the kind of service and skills set this place has trust me it is amazing!! read more

I really don't like this salon this one is the worst in my experience! they gave me the worst time and bad attitude. I paid alot for what i went there for and my hair was literally falling off in chunks the next day. I really don't know what to do!!! read more

I really wanted to like this place! Nothing wrong with the salon. I thought it was quite nice. But that lady emeralda is a total joke!. Idk how can they employ someone so vile! First I sit in the chair!, i ask her for a haircut as I'm explaining to her how I want my hair she looks away completely ignoring me. Then proceeds to tell me how much she can't stand some of her coworkers!, and how backstabbing they are and blah blah! I don't want to hear that shit I'm there for me time! To relax and get cute! . Then she gets a phone call, and hands me the phone and asks me to translate for her cuz she can't speak English!, she literally had me book an appointment for the salon like I was a secretary RUDE!!!..she gives me a trim when I asked for a specific haircut. Then as I'm trying to tell her I don't like my haircut a vendor comes thru the door she goes and buys god knows what again completely ignoring me!, then she tries to remove my blackheads with this dirty looking instrument NO!...she gives that salon a bad name!!!. She needs to be more professional, and actually pay attention to her customers! Give that woman some dam training on her customer service skills. I've never felt so uncomfortable at a salon. Definitely not going back! EVER! read more

it was my first time in imagen salon I went there to get hombre hair my first time getting that hair style (: esmeraldita love that girl she is a bit crazy with her and her friend but she did a great job on my hair definitely will go back again... what I liked the most that she doesn't care if she needs to stay longer to finish ur hair pass salon hrs.. thank you esmeraldita !! read more