Imagine Tile & Stone team did stellar work on our kitchen and bathrooms remodel project, including complicated tile work (large scale tile in one place, complicated small marble tile in another and two niches), plumbing (including a seamless shower installation), electrical, and structural (pocket door installation, framing, drywall, and finishing and framing a custom vanity). They came highly recommended from a designer friend who has worked with them on hundreds of complicated jobs so we had high expectations and they were met and exceeded. We were in a tough place when we first met them given another contractor had done damage to our house and so they had to step into a bit of a mess, but they were able to turn things around efficiently and exceptional quality. Highly recommend. read more

Excellent tile work from start to finish. Matt was professional, punctual, and meticulous with the details. The demo was clean and the finished tile looks fantastic. Communication was clear throughout and the job was completed exactly as promised. I would absolutely recommend Matt and would hire him again. read more

Dan and Matt are an amazing team. This was our second job with them and we were again, just as pleased and even more impressed with their craftsmanship, business integrity and suggestions . This job was much bigger and had many more elements to consider. We added a heated floor system, and due to various aspects of construction changes, Dan came to check several times to make sure he understood what was happening, and how it might affect the tile installation. He is terrific at making suggestions and also at advising in areas we had to build a certain way in order to get the best effect. They also work with other wonderful trades/craftsmen. This made the various aspects from hot mop to glass door and granite fabrication seamless, and perfect. Their entire team is very thoughtful, careful and clean when working. We are so thrilled with how the project looks and it was an exceptional experience to work with the Imagine Tile and Stone team. read more

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What a professional company! Spoke with the owner Daniel, within 2 days we had an agreement for my backsplash in my kitchen! His crew were on time, very professional, personable and masters at their craft. My tile was mosaic with metal and unique shapes and elements. Kevin the installer was a master craftsmen, I am truly so thrilled with my kitchen splash I actually got emotional. Thank you so much for the amazing work you did. Don't waste time calling all over town call Daniel for all your tile and stone work. Excellent, on time, cleaned up great too! Can't wait to do my bathroom next! read more

Dan Ellis, the owner, can really talk the talk just be very cautious about the walk. He promises the moon but doesn't deliver. There were two extremely important aspects of our project that had to to completed properly to insure the longevity of the finished product. We had this extremely clear and he said he understood and will take extra care in making it a priority. Wrong!! I just happened to come home when the important part of the job was being done. They completely disregarded the procedure promised and replaced it with something that now will compromise the longevity of the installation. Luckily I stopped them and called dan to complain. At first he tried to talk his way out of it, being in a similar field I easily called him on it and he relented. If there was an honest mistake made, then fine, but to lie your way out of a clear mistake? From then on I was Leary, the second extremely important part of the job he did the same thing!! Tried to lie to cover the mistake. This mistake voided the warranty of the previous contractor work!!! He refuses to correct his mistakes and now we are stuck with the consequences. Avoid them like the Covid. Btw none of his guys ever bothered to wear masks while on our property read more

I'd like to break my review into two categories. The initial tile work, and then the willingness and follow through to correct issues. Dan' s work is generally excellent. I would consider him honest and his crew are capable and detailed oriented. Corners and grout lines are straight, bull noses are clean, and the job is level. He deserves four or five stars here. However, one of his installers screwed up a shower niche and Dan has spent the past 18 months promising to come fix it and flaking or rescheduling repeatedly. He really can't be trusted to 'own' customer satisfaction. Originally, he blamed the general contractor on the mix-up, but I was very clear that HIS crew were in the wrong. He spent a year agreeing and now he is back to blaming someone else. The fix would take one of his guys a few hours, but it makes my shower shelf completely non functional. I think he is just too busy to care about his work after he has moved on to a new job. If you need tile work, I think that you will most likely be very happy with Dan, but don't expect him to own up to mistakes or take responsibility to rectify. (in all fairness, he is still offering to come fix it "sometime" but 18 months is too long already. I have little confidence that he qill ever show up) I am easy to find on the internet. If you want to talk with me about hiring Dan, I would be more than happy to speak with you. Zachary Love read more

We were delighted by the work of Imagine Tile and Stone. We have older bathrooms so that the tile work was more difficult than most jobs. We found that the owners, Dan and Matt, and workers were knowledgeable, responsible, and courteous. As an important detail, they called in a carpet/flooring person to make a transition under a pocket door to a hallway. Weeks later, the carpet started getting loose, and the carpet person came back right away and fixed it for free. I recommended Imagine Tile and Stone to my daughter who was also very pleased with their work. read more

We were initially recommended to Daniel by a professional flooring specialist for installing tile on our accent wall. After receiving 3 different quotes, we decided to go with Daniel for a couple of reasons: (1) his quote was reasonable (closer to the cheapest quote we received), and (2) at the very first impression, he seemed like someone who had been doing this for a while and actually had a few good ideas that we hadn't even thought of. On top of that, he is a straight shooter, which I appreciate :) Daniel and his crew at Imagine Tile Company just completed installing stacked stone to make our fireplace wall the accent wall in our living room. These guys are absolute professionals!! They did a phenomenal job and when we get ready to re-do our kitchen, we know we've found our 'tile guys'. Highly recommended!! read more

They installed new tile flooring in my house and did a fabulous job! All the guys were professional and personable. The owner of the company dan even caught a couple plumbing things I needed fixed. The best work I've ever had done!! read more

A San Diego-based interior designer recommended giving Dan, the owner of Imagine Tile Co., a call. I have remodeled several homes and condos in my life, and I have to say that Dan is the best tile guy I've ever worked with. He really pays attention to every detail and goes out of his way to make sure the customer is happy. It is really the small things that count. He was careful to keep my home spotless during and after the work performed. He also called me regularly to check in. He presented me with many options I would not have thought of on my own. He's definitely an "artist" in the field of tile. I highly recommend this company! read more

We heard about Imagine Tile through J&J Plumbing (also great) and we loved their work. We found Dan, his son Matt and their experienced tile guys Joaquim and Joaquim Jr. (Boyo) to be really great to work with. They are very kind, professional, thoughtful and creative. I highly recommend them. We had a somewhat custom job and they went above and beyond the call of duty to make it fabulous. The only thing we found challenging was how long the work took to get scheduled. We started with a bid in early October and finished the day before Christmas. But, to be fair, it was the holiday season and both companies were juggling a lot of work. It WAS worth the wait though! My advice is a.) the holidays are not a good time to get this stuff done and b.) leave plenty of time if you do have a deadline. If you're patient and let them do their thing you'll be rewarded with great work like we were. Working with J&J we got a new bathtub with all the fixtures, new tile all around the tub and new floor tile. Joaquim's tile work is PERFECTION. Seriously, amazing. We had a fussy little niche with two shelves and a marble ledge. We also had a blue ceramic tile accent strip. Every day when I'm taking a shower I marvel at how all of the lines are so perfect, really, he's a fine artist if you ask me. Their prices were super reasonable too. We love our new bathroom! Thanks so much guys! read more

The rating is for quality of work and lack of communication. I had heard great recommendations for them. Dan came out to my home to quote a price and he was very nice and agreeable. I explained I wanted to tile the entire downstairs, tile the kitchen backsplash, two bathroom backsplashes, and to float the tile in the shower area as well as to tile that bathroom floor. The work was to be done in two phases. First phase was to be the kitchen backsplash, two bathroom backsplashes, and tile the front part of the downstairs- including a small kitchen entry way and small half bath. I do not live at the house, so the work that was done on that Friday, was not seen by me until I went there on Sunday. Plumbers were coming on Monday to install the toilet and dishwasher. Going to the house on Sunday, there were two floor plank tiles installed with chips on them. One was in front of the dishwasher. There were also two other tiles that were installed that were way out of line with the others- including one in front of the stove area that were both extremely noticeable. AND the three rows of tiles in front of the front door, were not installed. The person that had been installing, left a row of tile with very high thinset and the other two rows not set at all. As you walked into the house, there were two rows of no tile, but just the concrete, another row of tile sitting on top of a high bed of mortar/thinset- and the rest of the tiles Neither bathroom backsplash were installed and I had planned on them being completed as I was told them would be- in order to get a measure to install bathroom mirrors. I did not receive any message from Matt or Dan, Friday or Saturday or even Sunday about the work not being completed- especially the area in front of the door. There was no phone call, e-mail or note left in the house to tell me they planned to come back to fix their work- when and why. I still had a plumber coming to install the next morning at 8:00 AM. The floor area was small enough, that there was no excuse for installing two chipped tiles as well as the other issues. I left phone messages and e-mails, and they did send out Matt and another worker to remove the problem tiles that Monday- the same day as my plumber. They at first told me my floor had a bump in it by the front door, causing a problem to install- however, the previous tile was perfect. I removed that tile myself and paid to have all thinset ground down for a smooth cement floor- and Matt was able to redo the tiles there the way it should have looked in the first place.- hence there wasn't a problem with the floor- just the person laying the tile. They wanted to blame the floor, and not the tile setter. It wasn't the floor. I ended up having to have the plumber only partially complete his job because the tile by the toilet and the dishwasher had to be reinstalled. The plumber had to make a second trip- Imagine Tile also installed Denshield when I asked for a floated shower. We agreed to part ways at the end of phase one. I paid for the Denshield to pay off phase one of the tile job- but asked them to remove the Denshield as I still wanted a floated shower-and to please return my shower area back to the way it was- not with Denshield nailed in. They have not removed the Denshield, nor returned my e-mails or phone messages. Dan is very agreeable to what the customer asks for- but what happens is not necessarily the same as what is discussed. Be sure to get every detail in writing and do not pay until all details are fulfilled. There was absolutely no apology for the quality of the work down and inconvenience for me. They would have saved themselves time by doing the work correctly the first time and not having to remove and redo. read more