No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

Responded quickly to my service request. Shared a video of the issues. Helped me figure out where…read moreto install filters. Installed a Best Thermostat base for me. Overall a quick visit to get me back on track.

Two busy guys, competently repairing and installing HVAC equipment at very reasonable rates. They…read morehave repaired my 2 ageing home heat pumps for the past 6 years, never encouraging more than is necessary to restore service. This year they replaced both 21 year old heat pumps. Because they are a small operation, patience is in order and is rewarded by competent, reasonably priced service.

Used my home warranty to find them. Came as scheduled and completed service with me telling the rep…read moreof another issue found. He said he needed to create another estimate and get back to me after speaking with home warranty people. Couple weeks go by I call home warranty and they haven't heard a thing from b&w. I call the rep leave two voicemails in a week no contact back so I figure maybe they are busy. So I give it another week. Called back multiple times weeks after to get only voicemail confirming I am calling the correct place. Still nothing. This is a span of 4 months. So I wouldn't recommend this company.

BEWARE: I had my roof replaced by another company and they accidently put a nail in one of the…read morefreon lines so the roofing contractor called this company to repair it for me Chad the owner came out and repaired it quickly and it worked fine, and then about 2 years later I had a different issue and my system was not cooling or heating, Chad sent out one of his employees who diagnosed problem, he took it apart and took the failed item and said it may be under a parts warranty, he called me and said he had part and would be out to install it in a day or two but never showed up I made several calls and left four very nice messages for Chad "The Owner" he never called me back after six weeks the employee called and said he still had the part and Chad apparently had personal issues and had several angry customers, the employee said I could meet him somewhere and I could have the part since it was mine, so I picked it up and hired another A/C repair facility to put it in, but of course that did not repair system but the other technician showed me what it was and repaired it for me. Be very cautious in fact just find another a/c repair facility, I never got angry at this company and never raised my voice I just wanted my A/C repaired, I also filed a complaint with the Texas licensing Division and apparently it was not the first. SAVE YOUR Money find someone else Chad the owner is dishonest and apparently has major issues and hopefully he will get help and or find another line of work. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

From the owner: We provide Concierge type HVAC Management service. We are strong in Maintenance and Efficiency…read moremanagement. We provide 24 HR emergency service. TACLA0028105C

had ac out , did a bit of web surfing decided on these guys .. got out fairly quick -- was over…read moreholiday weekend but returned and fix it - all seems to be fair

From the owner: Damascus Heating and Air has been in business since 2020. We have built our reputation on the…read morefoundation of customer satisfaction. In fact, it is our commitment - 100% customer satisfaction guaranteed. If you are not satisfied, we are not finished. We offer residential and commercial HVAC services in the DFW area including ac repair and installation, furnace repair and installation, heat pump repair and installation, indoor air purifiers, and more.

Superb service for the replacement of two units in a timely experienced manner. The team worked in…read moreunison and never missed a beat on the work that was ahead of them! Exceptionally considerate of the manner with with they worked in both the attic and in the living areas. I would recommend BRUCE MOORE, JR, the owner that lives in Rowlett, for his explanation of the equipment installation plus gave us several choices of what was his inventory was. We need more contractors like Advanced Texas Air Conditioning! Thanks guys.....

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.