No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Clay did a great job performing a pre-summer tune-up maintenance service on my two home A/C units…read more He arrived on time with all the proper tools and equipment. Clay was very knowledgeable about A/C systems and took the time to explain what he was doing and why it's important to service your A/C system regularly. I highly recommend Clay and will certainly call him again the next time I need service or repair done to my home A/C system.

From the owner: Enjoy an effortlessly comfortable home atmosphere with our skilled repair and maintenance of…read moreclimate systems.

Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.

We called Bucks Heating and Air to get a second opinion on our A/C system, which was struggling to…read morecool the house. Cory managed to squeeze us in the same day we contacted him. Unlike the first company we called, Cory did not try to upsell us or push us to buy a new system (ours is only 8 years old). Unlike the first company we called, he had all the specialized equipment needed to promptly identify the leak in our system and then fix it - without even needing to evacuate the refrigerant. Unlike the first company we called, he charged a fair market price for the recharge. Can't recommend Bucks enough; Cory was friendly, honest, and highly competent.

This business is permanently closed…read more I had an accident installation by Bucks two years ago. Recently I had a problem and called. The former owner Cory informed me he has closed the business

We have a new-to-us home, and the A/C condenser motor stopped working on a 95 degree day with…read morehumidity over 50%. I contacted Advanced Texas Air Conditioning and spoke to the owner, Bruce. He gave me several options to repair the unit, all with fair pricing. Once I decided which option to take, he sourced the parts, repaired, and fully serviced the unit the same day. I really appreciate Bruce's transparency, honesty, and true customer orientation. Highly recommend!

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

I got to meet a true professinal today named Greg Roe. Been in the ac business for over 20 years. I…read morehad called out an ac company before his, but I wasn't comfortable with the first quote. Gregs quote was nearly half the first and I'm glad I went with him. Not only was his price half I got a better unit and warranty. I will recommended this company to all my friends and family. It's finally a relief to find someone I can trust.

Greg came to North Dallas and repaired what the last technician from another company messed up. He…read morewas very informative and showed me the used parts and explained the problem. He didn't try to upsell me. A world of difference between the two companies. Good to have someone you can trust on file. Many companies that repair heat and air do not repair appliances, this one does! Honest pricing also. Don't let the address hold you back, he travels all over.

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough