Mr. Adam Chambers (the AC in the company's namesake) was recommended to me by another HVAC tech to…read morehandle regular preventative maintenance on my leased warehouse. I have hired many HVAC professionals, but Adam is now my go-to guy. Besides maintenance, he has: - serviced my large 711-style drink fridge - optimized our HVAC zone ducting - safety-checked and started a retrofitted electric-heating system that had not yet been run under my lease term - replaced a dying compressor on our 3-ton unit - recharged our coolant ...and he has done them all at a consistent and fair cost. Much lower than the previous techs I've hired. He has plenty of experience, as I have heard from the tech who recommended him: they setup full systems for big companies such as Garden Ridge together. After one service appointment awhile ago, Adam mentioned to me he was excited about starting a project with a chain restaurant's kitchen and dining setup. Turns out they loved his work so much that they wanted to contract him for all the new restaurants as they expanded across state-lines. To me, as a businessman, I was surprised to later learn that he turned such a huge opportunity down because it may draw him away from his existing customer base and ability to respond to their service needs in DFW. He has earned my respect and trust by doing right by me and others. Therefore, I would not hesitate to recommend this company to anyone in need of HVAC service.

This was the first time I have used these guys but won't be the last!…read more I called early morning and left a message to have a technician call me to schedule an appointment. Adam called me back about 10 minutes later to say he was in the area and would be right over. I have never received such a prompt response! Adam was excellent. He was knowledgeable and friendly. He discussed everything he was doing and answered all of my questions. As a single mother, and the owner of a "money pit" it's very important to me that I find someone that I can trust. Adam ran through my repair options without pressuring or trying to upsell me. I would highly recommend this company and Adam Chambers in particular!

My A/C went out on a Friday at 5pm. By 10am Saturday, the…read moreowner himself (Dale) was at my house assessing the issue. He took the time to really figure out the problem and explain it to me. He had no issue with me standing over his shoulder while he worked. Other people I have had out didn't even touch the unit and tried to get me to buy a whole new unit at a ridiculous price. Dale a patient and thorough. Unfortunately, my 14 year old unit wasn't worth repairing. He was very fair with his quote on a brand new, high quality, high efficiency unit. His crew came out on Tuesday morning, on time and ready to work. They put down protection for my flooring and went to work. By the time I got home in the afternoon, the job was done, the place was spotless, and my house was almost at the desired temperature. Dale took the time to explain everything to me and show me how to operate the new control panel. I would use Crystal Air and Heat again, and would absolutely recommend everyone to reach out to them. You will be glad you did, I certainly am.

Dale was prompt, courteous and did an excellent job. I highly recommend using Crystal Air and Heat…read more Wonderful customer service!!

This company and it's owner, NATHAN DICKINSON, is a FRAUD. I was just scammed out of almost 4,000…read more I honestly admit I should have gotten a second opinion because that sounded like too much money for a compressor but I am a single female and I had used this company TWICE before. Nathan is a NEW owner and he took my money and pretended to install a new compressor and 30 minutes after he left, it stopped working. I called and called and he would not answer. He finally came back a few days later (said all his tools were locked in his truck) and he said he saw what the problem was and would come back in a few days to fix the "secondary" problem. All the while being as friendly as he could be. I immediately called a new company out who showed me the serial number inside was the original compressor from 2017 and NOTHING was new and it was filthy. They fixed it that night. Nothing needed to be changed out. I was able to put a stop payment on the credit card for 1/2 the amount (hopefully) but the rest was cash. (stupid). He said his card reader wasn't working. THIS IS NOT THE SAME COMPANY AS BEFORE. HE IS A FRAUD.

So another AC repair company, Rescue air, had just told me I needed to replace my evaporator coil…read more I decided to get a second opinion and have One hour come over and look at the system as they had done some work for me in the past. The tech did not find anything wrong with the evaporator coil (which would've been a $5100 repair). However, he claimed that there were all these leaks in the ducts and they needed to be cleaned as well. He also said the AC unit needed to be cleaned and a UV light should be added. The cost of all the work that he said was needed was, surprisingly, also $5100. I thought his findings to be odd since I've had the system looked at many times before and no one has said anything about leaks in the ducts (although I had been told there was a lot of biological material in the AC unit). I decided to get a third opinion and that company could not find any leaks in the ductwork, and while the AC unit needed to be cleaned and add a UV light, what was actually needed (if I wanted to eliminate the biological growth) was actually more like $1100, a much lower price point. Before getting any work by them done, make sure to get at least a second opinion.

We've been using AC Pro for years. Johnny is the best…read more Reliable, affordable and professional. Jim & Bethena Smith

The best ever. Two years ago I bought a new attic unit (condenser?) from AC Pro. Yesterday I…read morebought a new outside unit (compressor and coils?), and for about three or four years A/C Pro has been taking care of our home's air conditioning and heating system. Johnny and Rickey have done the bids and work, and I can't say enough good about them. Their work quality is impeccable. Their integrity is some of the highest I've ever seen. Their prices are much more reasonable than those of the big companies who advertise and have lots of trucks. Finally, these are some really great people. They will shoot straight and yet always be courteous. And they will bend over backwards to make sure their customers stay cool in the summer and warm in the winter. I thank God for these guys!

A BIG THANK YOU to Jason AC & Heat for being superheroes yesterday. Blake came out to look at my…read more90 year old mother-in-law's A/C that was out and took care of it in a flash!! Honestly, the service and the price just can't be beat!! For years, they've been the folks you can trust for your home air conditioning needs. As an office admin for a strictly commercial HVAC company here in Collin County, this is who I recommend to friends, family, and customers when they need residential service. So grateful for Jason, Blake and the whole team!! Y'all rock!!!

Jason AC & Heat out of Farmersville, TX for the win‼ Blake and Steven did an awesome job putting in…read morea new unit inside/out. Between dodging storms, and getting their exercise on the stairs, they pushed through. We do appreciate the time they took to make sure the job is done CORRECT! We have used them for several years now and will continue to do so. After my dad's heart attack, these same guys were quick to come out on a weekend so my dad would come home to a cool house. Thank you for treating your customers as they should be.

We have used Imperial Heating and Air Conditioning to keep our house comfortable for years. In the…read morebeginning, we were just using them for maintenance. Not only did they do a great job taking care of us at a very reasonable fee, they also gave us guidance on how to reduce costs (like purchase filters online and have them ready for the 6 month service calls). They have been outstanding in their ability to handle emergencies like the heat going out in the winter or the cooling failing in the summer. I have been very impressed with their reaction time and service. When we finally got to the point when we needed a new unit, they got us taken care of. We wanted to convert to gas for emergency heat. They did a great job of determining exactly what we needed and the replacement. We just finished the replacement of our other unit and it was more of the same - quotes lower than I expected, with very high quality service. The new system was installed just a couple of days after we accepted the quote - they made it happen even though it was raining and our gas line had to be extended. We have been doing business with them at least since 2019 as I found an invoice that old. I am grateful to Imperial Heating and Air Conditioning as I just don't have to worry about my heating and air conditioning - I know their number... Very highly recommended, high quality service at a very reasonable price - just a great value.

For 11 years I have used Jesus Juarez and his company, Imperial Heating & A/C. Jesus goes above…read moreand beyond. He is honest, trustworthy, and dependable, and the prices are amazing and very fair. I've used Jesus and Imperial Heating & A/C for regular maintenance, repairs, and a completely new system. I've referred them to family, friends, and neighbors and have only the best to say!

I called to Betz Heating & Air today, after seeing a glowing review from a highly satisfied…read morecustomer. As it turns out, I am outside of their service area, HOWEVER, the gentleman that a spoke with asked a couple of questions and took the time to offer a couple of remedies that might address our problem (before calling another A/C company). Many companies would just say sorry, you're out of our service area (end of conversation). Based on my EXCELLENT customer service experience, I would not hesitate to recommend Betz Heating & Air.

I have used these guys multiple times and they are very trustworthy and do good work. I purchased…read moreone new HVAC from them and have had my other unit fixed as well. Great timing, very honest and very helpful.

0 stars Do not use…read morethis company for small issues or older units. My story. Recently moved to Dallas from the Midwest in the last 6 months, in laws in town, and first child born a few days prior to the HVAC going out. I was charged over $800 for "Run Capacitor, Start Circuit and Blower capacitor" which was less than $100 in material and an hour of work and did not resolve issue. For the non technical folks this is equivalent to changing the batteries on your remote control for your TV that doesn't turn on. Once I called around other licensed businesses quoted $250 for the same work. The kicker of it all is I called them The next morning informing them the issue persisted, and was charged $67 for the team to come out and confirm what I said over the phone was correct. They quoted $4K for a rebuild, $12K for a new unit, and $1.5K to replace the seized motor I purchased the a motor online and installed It for less than $200 and 2 hours of work. The quotes from the other contractors were around $500 for the same work. Long story short. Please avoid this business like the plague, get multiple quotes, ask your neighbor and work colleagues on who they use and don't blindly trust highly reviewed businesses on yelp/google. Good luck

Overall they have been pretty good, except they changed the window of our scheduled maintenance the…read moreday prior without confirming on our end that it was okay. I couldn't call and let them know the time was not okay because they were closed and this was done in less than 24 hours before our scheduled appointment. Your Sunday schedulers need to confirm times before moving them. This is customer service 101.