Quite like a library. They have a monthly art show in the main lobby. Full service bank with…read more safety deposit boxes. Drive up ATM and banking services. Inside the building is huge. Hardly ever a line for a bank teller. Transactions at the desk may take a while depending on staffing, basically only 2 people available.

Wonderfully staff. Look for the young man with the shaved head. He did a fabulous job assisting me…read moreabove and beyond. Kind considerate, professional and courteous. He knows what he did for my family but may not know how important it was. Best chase ever

Can this bank get it together please? Your whole ATM situation is a joke. One of the machines are…read morealways broken. That pole always messes ups people's review mirror because it comes out too far. On top of that, the sun glare is so bad on the machine you can hardly see what you are doing ( if it's working that day ) 9 times out of 10 I have to go to both of the machines. Pure joke.

Nothing against the people that are actually in the branch. They are amazing and friendly. My…read moreissue is with the new re branding and FourLeaf as a whole. We opened up a heloc when it was still Bethpage. One of the main reasons we did so through them is because we have our mortgage through them and checking savings. We loved the ease of access to take from heloc and add to our checking right through the mobile app. Easy peasy. Well once we heard it was changing names that's what we were told, only the name is changing nothing else. Everything you do now will stay the same. Okay great. So once the app updated I noticed that line of credit the heloc disappeared off the app... I know this because I needed to transfer money from heloc to pay something online. Where did it go! Well it was given to a third party like the mortgage was. Wtf? So now I went to the brand and said do you have the green checks we gave you? I said not that I noticed why would I need a check? Ohh well you said now you need to fill it out how much you want, write it out to yourself and then wait some odd amount of days to have it clear and become available.... I'm sorry what??? So basically after talking to many people at the bank, it seems they won't change their Jurassic period ways. I want to move all my accounts but since my interest rate is good with them that the only thing I'll be keeping with FourLeaf is the mortgage. Found a good and even better rate at another credit union. So I will be closing my checking savings and heloc at FourLeaf and taking my business elsewhere where all the things I need to do can be easily transferred between account across my mobile app Without having to write a check to myself and waiting days for it to be available. It's my own line of credit for goodness sake! Bye bye FourLeaf, your rebranding sucks! Oh now I can do 1k whoop di do... still doesn't solve the problem, I don't want to have to visit a branch, or call and wait for god knows how long. It's needs to be available via the app. We are still going to another bank.

For some reason, I didn't change credit unions yet...but that changes on Monday. I went into my…read moreaccount today to transfer from one account to another. When I entered my one account to the other, the prompt wanted me to press a button so they would send me a code to my phone on order to complete the transaction. Well this is a new thing...and a really bad idea! I'm in my main account and I should me able to move it to any other of my account without having to get a new code sent. What a lousy idea, Four Score or whatever you call yourself any more.

1 teller at noon, long wait to transact business. Not acceptable with all the $ I keep hereread more

Great customer service. Always greeted with a smile and always patient whenever I need questions…read moreasked. Diana Morafates, thank you for always being kind and helping me. You always have patience and never rush me and it's greatly appreciated. Thank you.

I have been coming here for years and I've always been so happy. The employees are always so nice…read moreand it's always been pleasant to go there. There is this one manager there, I don't remember his name, but he's always walking around whenever there are customers waiting to be helped out and sees how they're doing. I remember when I had my Harry Potter backpack on he came up to be and asked me which house it was and recognized that it was from Harry Potter. I'm a big Harry Potter fan, and that kind of made me happy that at least he recognized where my backpack was from.

Everytime I make a deposit this girl named Gabby writes on my deposit slip have a nice day with…read more smiley face I find this very I appropriate and wish her not to do it anymore . this is bank and I keep my deposits slips and she's constant doing this. This isn't starbucks where they write on your coffee cup this is a bank and it's very inappropriate. I,will be contacting corporate on this matter since the assistant manager was extremely rude.

Went to Chase bank to open a checking account. Let me start by saying Aaron Morales was AWESOME!!…read moreDid a fantastic job helping us out and working with us. We have a mortgage with chase, so he took the time to show us how to link accounts and get set up. Unfortunately , The same cannot be said for Mr. Morales colleagues. Another banker named Donna (who was not helping anyone) had the audacity to come into the cubical while Mr. Morales was helping us and asked him to help another customer. So. What was Donna's expectation here? That he should drop everything and help someone else out instead of continuing to help us? It was extremely unprofessional and rude. We will bring this to the attention of the bank manager and regional manager, in hopes they assess this and take some form of action. We shouldn't be made to feel that we aren't as important than the woman who walked in after us and was in a rush. If she felt that strongly, she wasn't doing anything and could have helped them herself. How dare you come and interrupt us while we are opening an account. It was not a good experience. If you are opening an account with chase, ask for Mr. Morales who was fantastic. Stay away from Donna. Hopefully someone will come out and conduct some retraining on customer care and service. I left the bank feeling annoyed instead of happy that I opened an account. Donna- I will be speaking with supervisor after supervisor above you, until I get some results.

Went in to West Islip Chase branch today to open an account. The bank was completely empty. So I…read morewent to one of three tellers doing nothing and asked to open an account. She asked if I had an appointment or if I had an account. I said no, I want to open an account. She said they had no openings today, so maybe I should go to Babylon Chase. I had just come from Bay Shore Chase and they were busy so I understood that, but this branch had no one in it and at least three tellers doing nothing. I guess Chase does not want new business and I now know I definitely do not want to give them my business!