I've been here at least 4-5x for my regular car maintenance and I started coming here because the…read moreHonda in Bay Shore is even worse!! Unfortunately they get a poor review because I feel they're always trying to find ways to make money off of people. The services and parts are overpriced. They insist you need services on your car and then when you ask about them they can never provide a concrete explanation on how it's beneficial and worth the high asking price. They once tried to sell me a service for my brakes that wasn't need at all (I took my car to my trustworthy family mechanic of 20+ years to verify ). Honestly, I don't plan on stepping foot in here again and advise you stay away to avoid any headaches and berating from employees because they're trying to tell you what to do with YOUR CAR. Absolutely ridiculous!!

I financed my first car yesterday at new babylon honda and it was the best experience I've ever had…read moreat a dealership. I worked with Porsha and she made me feel so comfortable, it was a low pressure sale, she explained every part of the process, and I got exactly what I wanted. I worked with Raul to finish the process and he was equally as nice. I know dealerships usually get a bad rep but this one really earned my sale and I would highly recommend them to first time car buyers and any car buyers really. i'm glad I went!

just add Empire Chrysler Jeep Dodge Ram of West Islip to your list of stealerships ... ughhh Last…read moretime I got my tires rotated was at this place .... now they're saying "someone else cross threaded them wrong" and they had to drill out my bolt. FINE ... he said there may be some slight scratches .... ughhh Go to pickup my Jeep and it's more than a friggin scratch!! They should have replaced my damn rim!! THIS is why people don't go to the dealerships for service ... they're all about squeezing every last dime out of you!

I had no choice but to rate this so I can write this review. I would give this dealership zero…read morestars. Service department is horrible, they run from you as you enter the building. Not sure how some of these employees still have a job there, they clearly have no idea how to service cars. Customer service is horrible. Dont go to the place, they like to take your money but hate when you have a problem with the car THEY SOLD YOU. Forget about calling because they will leave you on hold until you decide to hang up and call back and then they put you on hold again and leave you there. Id drive right past this place when looking for a car. ZERO STARS

If you are shopping at Volkswagen of West Islip, do yourself a favor and ask for Greg Spiciati. He…read morewent completely above and beyond to help me find the perfect 2026 VW Tiguan. Greg made sure I got the features I wanted and kept me updated every step of the way. His communication was top-notch, clear, and incredibly fast. He made what is usually a painful process quick and easy. He also made sure I understood all the features of my new car before leaving. Highly recommend him!

After spending nearly 2 hours with Jason at West Islip VW and after test driving three different…read morecars (one without any gas) we were told by Jason and his apparent manager that they were unable to give us ANY prices unless we were ready to sign and purchase a vehicle today. How absurdly ridiculous? How is anyone supposed to consider purchasing a car if they are unable to get prices. This left a horrible taste in our mouths. We will NOT be back. And its a shame, because we loved the cars and we are at the end of a lease and need to make a decision. Will we purchase a VW? Likely. Will it be from West Islip VW? I can guarantee it will not be. Terrible experience.

I found a great used Honda CR-V here in their "clearance" lot. Because of a terrible experience we…read morehad elsewhere a few years ago, my husband and I were very leery of dealerships. Our salesman Paul was helpful and straightforward with us. He and one of the managers did everything they could to get us to take the car home that day, which wasn't entirely a bad thing. However the stress began when it came time to sign papers. It was the end of the day and everyone was ready to go home, including us. We wanted to take our time and thoroughly review all of the paperwork. The numbers weren't making sense to us or adding up. Finally they claimed they must've made a mistake and "accidentally" entered a fee twice. This fee was around $2,000 so that was quite a mistake! This seemed very shady so we were ready to walk away, but in the end we decided to go through with it since it seemed like everything worked out in our favor. In conclusion, we did experience some unnecessary stress and they may or may not have been trying to pull a fast one on us, but we love the car and liked the salesman we dealt with.

Went to Atlantic Audi to get a brand new lease. Met the sales team and manager who all welcomed me…read morelike family. The attention to detail was astonishing! Mike did a excellent job going over the vehicles and pricing. Best thing is I work for the same auto group & saved some $ too :) Thanks for helping me with my trade in guys and gals!

In 2017 they offered me a we owe for remote start on my Toyota RAV4 and it was an issue getting an…read moreappointment so I never cashed in on that. Their finance manager kept addressing my husband instead of me even though it was my car. Fast forward 2025 and I'm trading in that RAv4 for a 2022 Highlander LE. Will Blackwood and Rosa Walker went above and beyond to get the deal done in a way I could afford. I'm so happy with this car. This dealership has changed for the better in 7+ years and it's all about the people. Thank you for getting me into the car I deserve!

Everything needs to improve. Let's start with Brandon. The salesman wanna be race car driver! Shaz…read morethe finance guy terrible!!! The whole experience was a nightmare, dealing with the two of them, especially Brandon. Something that was supposed to be a joyous occasion for me buying a new vehicle was the most stressful nightmare I've ever dealt with. Brandon go take a few etiquette classes and learn how to really speak to people, especially when texting them very very rude.

We came here based on what we'd heard about their integrity and service and, having bought from…read morethem, can confirm this up 100%. I live in NJ and the DMV was (to put it politely) giving me difficulties. They went above and beyond to help me get the car registered there.

I was dealing with sales person Jeffrey and he was 100% honest about the out the door price…read more Dealership had no problem letting me test drive the car, and covered the cost of any repairs that i noticed immediately. They even followed up on the status of the repairs. As well as kept in touch with me (the buyer) to ensure that i was not having any issues. Made the buying process quick and easy and i already started recommending people to buy from them.

Arnold Chevy was an amazing car shopping experience from start to finish! Ive had my honda civic…read morefor 18years, so I was apprehensive changing dealers and car makes. But unlike every other dealer ive looked into Arnold Chevy was NOT pushy or "salesy" at all! They helped us immediately and made the process go so smoothly and thoroughly! I worked with Peter Tarantino and he was such a Joy to work with! Let me test drive 2 cars, and gave me the best option within my budget without negotiating or pushing for money! The financial department was equally as thorough and clear with everything! I couldnt be happier with my Chevy Trax and would recommend Arnold Chevy to anyone needing an affordable and strong car!

I visited Arnold Chevrolet after a not so great experience at a larger Chevrolet dealer. From the…read moremoment I walked in I knew I would be in good hands with Peter Tarantino. He had an elderly gentleman with him who was hard of hearing. Peter was so kind and sympathetic and extremely accommodating with this man. I knew I was in good hands. I sat with Peter and told him my lease was almost up and my price point. He went right to work showing me my options. I decided on the Chevy Trax, but didnt know what features I wanted and what would fit into my price range. Peter showed me EVERY option available without making me feel like I was taking up too much of his time. I could tell he wanted to make sure I was happy with what I decided on. I not only decided on a BEAUTIFUL Chevy Trax Activ, but I got a price that I couldnt believe! I was able to pick the car up the next day. Having previously been in the automotive industry (service) for 18 years, I am more than familiar with the "salesman pitch" that you would normally get. With Peter there was no salesman persona, no spiel, no pitch, and I was more than grateful for that. That is an instant turn-off. Upon completing all the paperwork the following day, Peter showed me every feature of my new Trax and how to use them. He set up the app for my phone and made sure I knew how to use everything. I couldn't have asked for a better experience. I will recommend Arnold Chevrolet again and again. I am now a proud member of the Arnold family. Thank you Arnold Chevrolet, and most of all THANK YOU Peter!