Porsche was my salesperson she was amazing to me and my family. And not to add Chaneen was great…read moregetting my appointment set up and assuring I had the right salesperson

They are liars, plain and simple. The online prices are not honored. The salesman told me, all…read moremaintenance in the first year is covered. Only the 1st oil change was covered. The salesman told me all inspections were covered that was a lie. Only 1 full year after buying the car my tires were bald. They did not include floor mats. Terrible dealership with terrible people. There are better more reputable Honda dealerships on Long Island. Please do yourself a favor and do not go to this one.

I had no choice but to rate this so I can write this review. I would give this dealership zero…read morestars. Service department is horrible, they run from you as you enter the building. Not sure how some of these employees still have a job there, they clearly have no idea how to service cars. Customer service is horrible. Dont go to the place, they like to take your money but hate when you have a problem with the car THEY SOLD YOU. Forget about calling because they will leave you on hold until you decide to hang up and call back and then they put you on hold again and leave you there. Id drive right past this place when looking for a car. ZERO STARS

just add Empire Chrysler Jeep Dodge Ram of West Islip to your list of stealerships ... ughhh Last…read moretime I got my tires rotated was at this place .... now they're saying "someone else cross threaded them wrong" and they had to drill out my bolt. FINE ... he said there may be some slight scratches .... ughhh Go to pickup my Jeep and it's more than a friggin scratch!! They should have replaced my damn rim!! THIS is why people don't go to the dealerships for service ... they're all about squeezing every last dime out of you!

ISAIAH/YODI is a wonderful salesman who went out of his way to make sure my sweet daughter NINA got…read moreher dream car with the $$ she savedLOVE HIM for taking care of herHe's the salesman to go to

I have never written a negative review before only positive , but my experience here was so…read moreatrocious that I felt I needed to warn others. It seems this dealership is living off its reputation from years ago; while the older positive reviews might have been true once, the recent negative feedback is 100% accurate to what I experienced. This was, without question, the worst car shopping experience I've ever had. Here is why: Arrogant Staff: The employees were dismissive and condescending. I have never felt so uncomfortable and disrespected by a place trying to earn my business. The IT Glitch" Excuse: They use low advertised prices to get people in the door on busy weekends, then claim they can't honor the price because of an "IT mistake." I was shocked to see other recent reviews mentioning the exact same excuse--it's clearly a calculated tactic, not a technical error. Pricing Games: Unlike every other modern dealer who will discuss pricing over the phone or provide a straightforward quote, this place hides the "actual" price behind layers of BS and extra fees. We ended up taking our business elsewhere and had a much faster, more honest experience. Save yourself the headache and the "extra" pricing--don't waste your afternoon here.

First, let me start by saying that I landed here through a referral. I'm glad I made the 90 plus…read moremile trip. The prices are reasonable and the sales and finance team are extremely attentive. I had an excellent buying experience. If you are looking for an excellent salesperson with extensive knowledge on the product you are making a significant investment in, I suggest working with Anna J. If you've ever purchased a vehicle, I'm sure you're aware that the car buying process is extremely stressful. The team at Atlantic Audi made my experience pleasant. My only critique is that my final sales price for one of the warranties was changed upwards of a $150 after I removed another warranty that I deemed unnecessary. The $150 didn't break the sale, however, the price was added without speaking to me first. I only became aware of the change when I sat down to finalized my contracts. The amount of time it would have taken to renegotiate and draw up the paperwork again was not worth the amount that they added. Transparency is paramount. Notwithstanding, Atlantic Audi was professional, patient, and attentive. These characteristics, in addition to a great product, made them stand above their competitors. Overall, I had an excellent experience.

I found a great used Honda CR-V here in their "clearance" lot. Because of a terrible experience we…read morehad elsewhere a few years ago, my husband and I were very leery of dealerships. Our salesman Paul was helpful and straightforward with us. He and one of the managers did everything they could to get us to take the car home that day, which wasn't entirely a bad thing. However the stress began when it came time to sign papers. It was the end of the day and everyone was ready to go home, including us. We wanted to take our time and thoroughly review all of the paperwork. The numbers weren't making sense to us or adding up. Finally they claimed they must've made a mistake and "accidentally" entered a fee twice. This fee was around $2,000 so that was quite a mistake! This seemed very shady so we were ready to walk away, but in the end we decided to go through with it since it seemed like everything worked out in our favor. In conclusion, we did experience some unnecessary stress and they may or may not have been trying to pull a fast one on us, but we love the car and liked the salesman we dealt with.

In 2017 they offered me a we owe for remote start on my Toyota RAV4 and it was an issue getting an…read moreappointment so I never cashed in on that. Their finance manager kept addressing my husband instead of me even though it was my car. Fast forward 2025 and I'm trading in that RAv4 for a 2022 Highlander LE. Will Blackwood and Rosa Walker went above and beyond to get the deal done in a way I could afford. I'm so happy with this car. This dealership has changed for the better in 7+ years and it's all about the people. Thank you for getting me into the car I deserve!

Everything needs to improve. Let's start with Brandon. The salesman wanna be race car driver! Shaz…read morethe finance guy terrible!!! The whole experience was a nightmare, dealing with the two of them, especially Brandon. Something that was supposed to be a joyous occasion for me buying a new vehicle was the most stressful nightmare I've ever dealt with. Brandon go take a few etiquette classes and learn how to really speak to people, especially when texting them very very rude.

I was dealing with sales person Jeffrey and he was 100% honest about the out the door price…read more Dealership had no problem letting me test drive the car, and covered the cost of any repairs that i noticed immediately. They even followed up on the status of the repairs. As well as kept in touch with me (the buyer) to ensure that i was not having any issues. Made the buying process quick and easy and i already started recommending people to buy from them.

We came here based on what we'd heard about their integrity and service and, having bought from…read morethem, can confirm this up 100%. I live in NJ and the DMV was (to put it politely) giving me difficulties. They went above and beyond to help me get the car registered there.

I visited Arnold Chevrolet after a not so great experience at a larger Chevrolet dealer. From the…read moremoment I walked in I knew I would be in good hands with Peter Tarantino. He had an elderly gentleman with him who was hard of hearing. Peter was so kind and sympathetic and extremely accommodating with this man. I knew I was in good hands. I sat with Peter and told him my lease was almost up and my price point. He went right to work showing me my options. I decided on the Chevy Trax, but didnt know what features I wanted and what would fit into my price range. Peter showed me EVERY option available without making me feel like I was taking up too much of his time. I could tell he wanted to make sure I was happy with what I decided on. I not only decided on a BEAUTIFUL Chevy Trax Activ, but I got a price that I couldnt believe! I was able to pick the car up the next day. Having previously been in the automotive industry (service) for 18 years, I am more than familiar with the "salesman pitch" that you would normally get. With Peter there was no salesman persona, no spiel, no pitch, and I was more than grateful for that. That is an instant turn-off. Upon completing all the paperwork the following day, Peter showed me every feature of my new Trax and how to use them. He set up the app for my phone and made sure I knew how to use everything. I couldn't have asked for a better experience. I will recommend Arnold Chevrolet again and again. I am now a proud member of the Arnold family. Thank you Arnold Chevrolet, and most of all THANK YOU Peter!

Very disappointed! Do not trust these guys to do what you pay them to do. Brought my Silverado in…read morefor their advertised oil change and tire rotation special. When they finished, I paid and went outside to drive my truck away and noticed that they did not rotate tires. Went back inside to tell the service writer. He went to get technician. He came back with the technician and told me that he "didn't do the rotation because the better tires were on the rear" of the 15,704 mile truck. A nonsense excuse! That's all the more reason to rotate the tires! It is just plain lazy and dishonest! None of this was discussed with me until I came back in to complain. This is the second Chevy Dealer on Long Island that I had this exact problem with on two separate vehicles in less than a year. After having the problem before, I discreetly mark my wheels before bringing my vehicles in for service. That's good practice to make sure the dealer service department is doing what they are charging you for. I highly recommend that anyone bringing their vehicle in for this service do the same.