McKay is absolutely amazing to work with! He Always showed absolute professionalism, patience and…read moreamazing personal customer service thru several (rather difficult!) loan processes until we finally closed on the right house. He was incredibly responsive, even getting back to us on evenings or weekends whenever we had questions. The market is so complicated but Mckay is incredibly knowledgeable and guided us thru all the different rules and best practices to find the perfect loan for our home. He would run options and detailed breakdowns for interest rates, closing dates/costs and purchase amounts, always delivering quickly with amazing attention to detail. We honestly cannot recommend McKay enough and would absolutely work with him again in a heartbeat!

McKay Wilson was an exceptional source as well as a superb broker. Being newbies, we greatly valued…read morehis explanation of all processes involved. He was very informative regarding answering any of our questions and made us feel comfortable to the point where we felt that there were no judgments involved whatsoever. It was such a pleasant experience dealing with such a fine person, and I wouldn't hesitate recommending him as a broker to anyone. We utilized a VA loan and he knew everything about them.

Due to an unfortunate family issue we had to vacate our home. We were on a tight schedule and…read morereally needed to find a place to move to right away. John was super helpful in finding the right place to move to in a very short time. Being newbies at home buying, John was there every step of the way to guide us, making sure that all the details were taken care of. John always communicated very clearly and concisely, each time confirming that we knew exactly what to do. Due to his help we were able to close and move in to our new place very quickly. Thank you John for all your help. We appreciate it greatly.

Great company to go with if you are looking to buy a new home. They are there for you form start to…read morefinish making sure everything is in order. They are also very personal and spend a lot of one on one time with you to find out what you really want in your new home. If I ever get around to buying again I would definitely use them again or recommend anyone looking to use them.

Alan and his team are knowledgeable, reliable, and helpful in all situations. They are my go-to…read morelending team in Hawaii. No matter how complicated a client's situation is they have solutions.

Without going into personal details, I highly recommend Alan as an honest mortgage broker. He gave…read moreme lengthy advice regarding a complicated situation, even though he was getting no financial benefit. I would feel good about getting a mortgage through Alan should the situation be right for me in the future - because I know that he wouldn't push me into a bad mortgage just so he could profit from the commission/fees.

First i'd like to say i'm giving 5 stars b/c of some last minute changes the President Shannon was…read moreable to make happen and allowed my closing to be on time, Thank you Shannon! There were some major challenges for my the mortgage loan that was needed, lots of mis/lost-communication not just with the Title Company and First Hawaii Title made it right on their side. My best advice for anyone is to go to the Headquarters and speak with someone in person if any errors occur, the person directing calls is not able to help very much, but if you can get ahold of the president, that's what worked for my case. Sean Kalakau, came in last minute to save my closing day which saved my contract, he's a amazingly helpful person and i'd highly recommend him to anyone to get the job done! He called in a favor for a awesome Notary over the weekend and we were able sign under a very short deadline on 25NOV24. Overall we got what we needed done! More structure for escalations and managment for accepting more feedback would help in communication. MAHALO NUI LOA - First Hawaii Title.

This is the worst title company in Hawaii. They have bounced 2 checks on me in the past…read more The main phone number on their website doesn't even work.

Cody from Kidani Realty LLC was fantastic in managing our kitchen and bathroom renovations. He…read morehired great contractors who did excellent work, all very promptly. The quality of the construction was top-notch, and we're really pleased with the results. Highly recommend them! Thanks to Kidani Realty for both the bathroom and kitchen renovation! I couldn't be any happier!

Cody-Allen does a great job at property management. Manages 7 real estate properties I own…read more Amazing customer service. Goes above and beyond for both landowners and tenants. Thank you to Cody at Kidani Realty for helping and advising me to put up PV solar panels to help with my electrical bill. I went from paying $570 per month to making $120 per month (during the summer of course). If you need a property management company that takes the holistic approach, Cody provides tremendous value and service

I had a great experience working with Ric Araujo on refinancing my home mortgage. I realized that…read morewhat might possibly be the best thing this pandemic has brought us is... lower mortgage rates! Since I'm stuck inside with no end in sight (thank you Ige and Caldwell you indecisive clowns), I figured I might as well use all this time on my hands to see if I can get a better mortgage rate. I shopped around and got several quotes, and found Castle and Cooke to be most competitive. Lowest rate for zero points and lowest closing costs. I talked with some weird people at other companies while gathering quotes (one person told me, "you'll just have to trust me, I'm not going to have time to consult with you every step along the way... oh and btw I'm interviewing you to see if I want to work with you"- creepy). Another person told me they'd give me credits towards closing, only to find their closing costs were inflated enough to cover the credits they offered (sneaky). Another person kept telling me how the quote would in no way guarantee the rate once we locked it in and it could vary wildly (sketchy). With Ric, I had none of those creepy, sneaky, sketchy experiences. He's a straight shooter, honest and nice guy. He took the time to explain to me everything in an easy to understand manner. He answered all my questions in a timely manner. He was organized and kept the process moving and kept me updated along the way. I felt at ease and comfortable with him on my refi journey. I also felt like he truly cared about me as a customer and wanted me to have a good experience. He answered calls, emails and texts in a timely manner as well. Castle and Cooke has a local presence so the handoff between the local escrow company and notary public was also pretty smooth. The escrow rep actually answers her phone (bonus!). Even though I missed initialing 1 place, we sorted it out quickly and hassle free. I went from 4% interest down to 2.75% with minimal hassle. It's a huge savings when you're paying off a home or condo in Hawai'i. I'm very grateful to Ric Araujo and his team. Highly recommended!

Jerry Yu was our Loan officer. He was very knowledgeable, professional, and provided great…read morecustomer service. He looked out for our best interest and tried to make this process as seamless as possible. We will definitely would use him again if we are using castle and cook mortgage.Much mahalo's and Aloha Jerry Yu

We were first referred to Tristan back in 2022 when we began our journey of purchasing another home…read morehere in Hawaii. Life happened and our plans were put on hold, but he was never forgotten! Fast forward, we decided it was time to start our home-buying journey again, and thankfully, he still had the same number! We gave him a call, and just like that, we were able to rekindle our home-buying journey. Tristan and Cara were both absolutely wonderful to work with, knowledgeable, responsive, patient (sooo many documents LOL), and made the lending process feel so much easier. We truly appreciated their help and guidance throughout the process and are so grateful they were part of our journey to finally getting the keys to our next home! Thank you both for everything! We look forward to working with you again in the future and would absolutely recommend them to anyone looking for a great lending team!

My wife and I had an amazing experience working with Kama'aina Mortgage Group during our first…read morehome-buying journey. From start to finish, the entire team went above and beyond to make the process smooth, stress-free, and easy to understand. A special shoutout to Hayden Weighner, Taylor Kaiura, and Philip Nguyen for all of their hard work behind the scenes. Their dedication, communication, and commitment to finding us a great mortgage rate truly made a difference. They consistently worked in our best interest, answered all of our questions, and even helped cover expenses along the way, which made the entire experience even more manageable and appreciated. As first-time homebuyers, we were often times lost/confused about the process, but Kama'aina Mortgage Group made us feel confident every step of the way. Their professionalism, transparency, and genuine care for their clients set them apart. I honestly put all of my trust in their wisdom because more times than not I found myself asking "what do you recommend" and was never lead astray. I would absolutely recommend Kama'aina Mortgage Group to my family and friends without hesitation and already have. If you're looking for a team that will work hard for you, secure competitive rates, and provide exceptional service, look no further. Thanks to Hayden Weighner, Taylor Kaiura, Philip Nguyen, and the entire team for helping make our dream of homeownership a reality!

I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!