Took my Jaguar here for the required 40k maintenance service. I was able to book an appointment right away. I dropped it off at 8am and it was done right before lunch. Price was fairly reasonable and the customer service was friendly and efficient. I highly recommend IAS. read more

I'm very picky when it comes to places to work and fix anything on my Audi. I previously had all my work done at the Audi dealership. A few month ago I researched highly rated repair shops online to get my brakes repaired. I came across IAS reviews on google and Yelp and was impressed with the positive feedback. Bill is amazing. He is very friendly and knowledgeable. I was very satisfied with the work on my brakes and went back today to get a maintenance service done. Again great work at a reasonable price. I will continue to get additional work done when needed. I highly recommend this place. Go and see Bill. He will take care of you! read more

I really like this shop. They do great work, they are honest and don't try to sell you something you don't need. They even send you a link showing the condition of your car and what parts need attention. This will be my go-to shop from now on. read more

I have visited Import Auto Specialist twice in the last 8 months. They are extremely professional and honest when it comes to your auto repairs. Since I have a Mini-cooper, it's hard to find mechanics outside the dealerships that can offer great service at an affordable price, Import Auto is an exception. I have worked closely with Bill Slojkowski, he has provided me with his expert opinion on what is a must fix and what can wait until the next visit. Bill also provides pictures of their findings along with an extremely detailed report. In addition, it is great to get your car freshly washed after they have serviced it! I fully recommend visiting Bill and his team at Import Auto Specialists. read more

Import Auto Specialists have done a super job for me every time. Staff are well trained, friendly and professional.

We were very disappointed with the service provided. I used to take my Mercedes there all the time, even when we moved to Chula Vista. The reasons: they used to provide great customer service and had reasonable pricing, gave you a ride back to your home or work and even used to washed your car. My husband took one of our Mercedes yesterday and everything went downhill from there. They guy wanted to up sell on things that the car didn't need. All we needed was service and oil change and we ended up paying $240!!! When they used to charge $120 for the same car. They didn't change the filter didn't put antifreeze !!! Only oil change for that price ??!! I was planning to take my other Mercedes this week, but will look for another shop. Don't go there. They will steal from you. read more

Thank you for everything you've done! Much appreciated. IAS great communication and quality work.

LONG OVER DUE. I Have been taking my Acura here for over 2 1/2 years. I have never been so please with the overall service and outcome. I never have to worry about the work being done. They truly care about the work they do as well as their costumers. Brian and Bill have always been so honest and have helped me out tremendously. Today, for being a long time customer they did a free pre-inspection on my new vehicle. I can not thank them enough for what they do. I will continue bringing my vehicle to Import Auto Specialists for as long as I am in San Diego and keep referring everyone I know. read more

I've come here twice now for service and repairs on my BMW X3! These guys do such an amazing job and always get back to me right away with an unbeatable price for any work needed on my vehicle. Bill is phenomenal when it comes to follow-up and answering any questions! Bill really shows that he values the customer and appreciates not only my car but my budget too! I will now always bring my vehicle to Import Auto Specialists and know that my BMW is in good hands with this place! Thank you so much Bill for your help in a situation that is usually very stressful and frustrating for most! You got me back on the road in less than 48-Hours for a major job that also didn't break the bank! I appreciate your honesty and fantastic customer service throughout the process as well! I'll definitely be back for future service and repairs on our vehicles! read more

Simple Honesty Issue I've recently moved to San Diego, and was looking for a new shop to service my 2006 Subaru Forester. So I called Import Auto Specialists and talked to a service rep named Bill. He told me my car needed an oil change every 5000 miles, BUT my owner's manual says it should be done every 7,500 miles. When the quickie lube places pull this kind of crap, I expect it. But this is supposed to be a reputable, full-service shop. They know better. Needless to say, I did not take my in to them for service. read more

I have been here on two occasions. The first trip I brought my 1999 VW Jetta in to see if the car was worth the cost of the repairs that would need to be done. Brian (GM) is a straight shooter. He explained to me why the car is not worth the price of the requisite service. He did not charge for the inspection he did on the car either. He let me keep the car at his shop while I went home and posted an ad on Craigslist to sell it for parts. The second trip was to do a 55K tune up on my Audi 2007 A4 Turbo. Admittedly the prices are higher than other auto body shops because he uses top quality parts. He completed the work in a couple days and was very professional in all his dealings. I am glad to have an auto body shop that I know and trust. While I don't ever look forward to going to an auto body shop I am glad to have a place that I know the work will get done right the first time. Thanks Brian. read more

I brought my Audi in for service and had my water pump replaced. It was expensive but fair. This was my first time there and was impressed with the customer service and will return for future work. read more

I brought my CLK320 in, and they were very service-oriented, and fixed my car for a bargain deal. They did an excellent job too. My car has been running great since I started taking my car there. I really like that they don't overcharge, and they do a spectacular job! They are very courteous on the phone and in person. read more

We've come to this shop multiple times and have always been very satisfied with their work. The prices are reasonable, much better than the dealership. I was having a problem with my brakes, so we brought it in and the problem was diagnosed and fixed within 2 days. Brian was very friendly and thorough. We'll definitely return! read more

I cannot recommend Brian and Bill and their Team more highly. I have worked with them for months to resolve issues on a friends handicapped accessible van. I have lost count on the the number to trips and appointments I have made to resolve computer issues that were triggering electronic alarms. Every step of the way, Brian has guided me in representing my friend. Every time, he recommended that we try this, or that, prior to spending her money. Not once did he charge us for assisting us in the process. At the end of the day, their diligence to a "wait and see" approach resulted in complete resolution for my handicapped friend. No consumer could ever ask for more dedication and service. I come from a family of auto repair and service and have never have I been so impressed. read more

My dependable old 1999 Subaru Forester has been under the loving care of Import Auto Service since my first experience with them in 2006, They have taken excellent care of it, and the car is in top notch condition. I expect to have it quite a few more years, and they will continue to be my choice for service. read more

I used Auto Remedies for years and YEARS and when (sadly) Gary retired he took the time to look into other auto services and not leave his customers hanging. This is the first time I have used IAS and I'm happy with the service that I received. The Courtesy Inspection report was something that I have never seen before and felt was thorough with photos. I called Bill multiple times and he always took the time to answer my questions. Hopefully, the service I received will continue. They have some BIG shoes to fill after using Auto Remedies. read more

Always get great service and fair prices from them. And they are really good at communicating and updates.

I decided to take my honda here instead of the dealer as I knew I'd get a better rate. Had a complete ac overhaul. Bill was very personable, informative. I was able to get it worked on the next day, was kept informed of the status. They even fixed a brakelight no charge. And my car got washed before I picked it up. I like the Kearny Mesa location. Easy to get to. I like this place! read more

Bill, the service technician, was extremely helpful, courteous and professional. He kept me apprised of the status of my vehicle, recommended actions and had the vehicle ready and available at the stated time. The costs was extremely fair and reasonable. read more

Brian and Bill always take good care of me and my auto. The technicians are of high quality and have serviced my truck and two cars for many years. I recommend them for ease of repairs and excellent customer service. read more

Great service--on time appointments--no nickel and diming which is much appreciated! Have been using them for a few years now and always a great experience! read more

Thank you to the shop for providing such excellent work. We are very impressed with how thorough of a job this experience was. Starting with the estimate, with updated text messages including photos of recommendations during the time the car was at the shop. We are very very impressed with the quality of work and had been looking for a mechanic for some time. Now that we have found the shop we will gladly spread the good word! read more

IAS is hands down head and shoulde above all competition here is San Diego. The communication of what's going on with the car is unmatched, this was my first experience where I wasn't the one calling to get updates and feeling like I'm the bad guy for wanting to get a status update. This cast and crew sweeps the industry with all awards if I were the Academy Awards of vehicles. They not only keep you abreast of where your vehicle is in the process of repairs but they make sure that your budget is able to do any of the repairs if you happen to bring in a car for a diagnosis as I did, not knowing exactly everything wrong. Customers like myself are vulnerable to predatory mechanics and shops who take advantage of a diagnostic customer but DEFINITELY NOT IAS, matter of fact they did everything they could to give the best price to stay below the competition's quotes. Awesome service, job well done, bravo to the crew at IAS, I am ecstatic over the quality, communication, and understanding of the importance of turnover, meaning drop off and pick up. Work was done amazingly fast and when it was said to be done. I will be back to finish the things I couldn't afford this trip due to Xmas but this shop had me at good morning, IAS! read more

Brian did an amazing job! He kept me up to date on everything and over all the experience was great. This is the only place I take my car to get any work done and I love it here they are super nice people and I only come to them for anything and will continue. Thanks for a great repair this time and I will come back soon! read more

I've been coming to this shop for a while now and they've been able to accurately diagnose and make repairs on a number of issues on my older Mazda. The fixes are spot on with good diagnostic processes so no "parts changing". Highly recommended! read more

I forgot to Yelp! this great import shop back in March, when I first brought my car in. This is a great shop for a car that you love, and plan to keep. They really do thorough, quality work. I had a pre-buy inspection done here (on a Honda Pilot). I planned to heavily customize this vehicle, but first I wanted to know exactly what I was getting from the dealership--without asking the dealer! So I did some web research. All their Yelp! reviews were great--the only negative review I saw was plainly from an unreasonable guy. I didn't think you could get an inspection this detailed! It was great! Compression AND cylinder leakdown checks, electrical system components--condition AND performance, fluid level AND fluid condition, etc. They even found a rear licence plate bulb that SOMETIMES didn't work. And ONE ignition coil that was an aftermarket part. And the rear wiper motor was inoperative. Super thorough, and I recieved a written report to take back to the dealership--which was $$$ for me! The inspection that had I asked for took hours, and cost a few dollars, but it was well worth it. The Honda dealership agreed to fix all the issues on the Pilot to get the sale, and I knew I was getting a great used car that I could invest a few more dollars on--and not regret it. The other thing I should mention is that these guys are not interested in putting low-quality parts in high-quality vehicles--which is a really good thing. I've had Audi's, Acuras, MB's, Infinitis, and would NEVER try to save money by using cheap parts. Those parts just don't last. So if you hate breakdowns and want to keep your car in top condition I would highly recommend this shop. read more

In March 2018, IAS Kearny Mesa had a wonderful customer appreciation party celebrating years of service, and welcoming new customers from Automotive Remedies, who have since closed shop. I spoke to Brian regarding replacing 4 lights on my 2007 Nissan Altima Hybrid, and had the work done about a week later. I didn't have time to even finish my complimentary soft drink, when the car was ready and all fixed. Can't say enough about their customer service in addition to being knowledgeable and efficient, not to mention how reasonable for costs. read more

Had an appointment. The service advisor handed me a form where I would agree to a $172 charge for a 'diagnosis'. Said no, I could show them the problem. Handed me an estimate for $511. Went elsewhere, got work done for $300. read more

Hands down 5 stars!!! I have been going to import auto for years. Brian, Bill and team are the most trustworthy, honest, and loyal as they come. I have recommended to many friends and colleagues and everyone agrees. They communicate well, always prompt on responses and help clarify any questions! The best team! I appreciate and highly recommend for any auto concerns!!! read more

I was referred as an Audi owner to get an engine light and a burning smell looked at. A thorough check on my car was performed and it's been over a month now and I'm pleased to say that my '03 Audi operates fantastic. Bill always kept me up to date and explained issues that I could understand. A shuttle service is available and all parts are o.e.m. I recommend if there is substantial work that needs to be done let these people have the time to work on your car. I gave them 3 days they finished in 2. read more

Brian was awesome! So nice on the phone when I called him with questions on my BMW and to get an estimate. Never pushy and super helpful. These guys take triple A too & offer a shuttle service to pick you up! How fabulous?? I brought in my car and they took great care of me. He did a 4 point inspection and found several other things that my other place missed. He provided me estimates on those & actually showed me the issues so I could see them for myself. The owner was there & I got to meet him too. The coolest thing was they washed my car for me. I picked up black beauty & she was shining. Love these guys! read more

Went to import auto specialist today to get my allignment and brakes done and got a 5 star experience from these guys! Bill and Brian helped me out and they were very professional, friendly, and had that good TRUSTED customer service that makes me want to come back if I ever need any service done to my car. Thank you guys, will definitely be referring my friends and family here! Side note: even dropped a little bit of cash with a receipt to a restaurant and Bill calls me and tells me he found it, real honest stand up guys! Thanks fellas! read more

My mechanic that I have been going to my entire life recently retired and recommended IAS to me. I was nervous, but was more than pleasantly surprised but the great service and fair prices. I have already recommended IAS to multiple family members. read more

I needed new rear brakes for my car, and checked with a couple of dealers, then searched on-line. I spoke with Brian, who was very professional, and respectful of my questions. After finding a coupon, and speaking with Brian, I decided to give this place a go. I dropped off the car (they offered to take me home), then went home and waited for the dreaded 'call' to tell me of more trouble, and a bigger bill. So the 'call' came later in the afternoon (I was afraid to answer), much to my pleasure, and surprise, they told me my car was ready for pick-up. Where was the surprise? What about the nightmarishly inflated bill? I got to the shop (still a little apprehensive), and not only was there no bad news, it was actually LESS than the original estimate, and the coupon was fully honored. It's actually been a couple of months (I was waiting to see if a brake was going to fall off or something), and still no surprises. This place was GREAT, and I would recommend them to anyone. read more

I brought my Boxster here for the first time recently. It's very easy to communicate by email to describe my issue and generate a quote. The work was done on time and for the price quoted. Two top tips: Use your AAA card for some discounts, and ask about their shuttle service if you need it. Overall, I think these guys do a fair, honest job. read more

I took my 03 mini cooper in to this shop because it was overheating and I just got done putting a new water pump and thermostat in the car. I had them do a diagnostic ($98) and they told me that my car needed a new thermostat even though I told them that was just done. So I took the car back out of there shop and did the thermostat thinking that it was a defective part. After spending the money on another thermostat the car did the same thing. I took the car back into them and asked them to take another look cause it was not the thermostat. After about 3 hrs I called them wanting to know whats going on with my car they told me that they did not know what was wrong with the car and would have to pay $400 to have them take the car apart to find out or i had to take it to the dealer. So I took the car to the dealer and come to find out it was only THE RADIATOR CAP YES THE RADIATOR CAP These guys don't know anything or are just a complete rip off if i would have left the car there i would be paying an arm and a leg just for a radiator cap. NEVER AGAIN WILL I COME BACK read more

Great service, great prices, great guys! Highly recommend them. They've taken excellent care of my three different BMWs over the years. Trust them implicitly. read more

Excellent service, and just an all around good experience. These guys know what they're doing and understand the art of customer service. Its always a tough pill to swallow walking into an auto repair shop. I have a 2004 BMW X5, so I always brace myself when given the bill, and any future work that needs to be done. Brian D was wonderful, and the finished work was exactly what they quoted. This is my new auto repair shop, and I would absolutely recommend. read more

Friendly, reasonable, professional, honest, accommodating. I went in for a oil pan gasket leak and transmission leak. I also had a list of things that I felt were coming up due to lack of money. They showed me each issue and told me how long for each I had. They even deducted $40 for a mistake. I WILL be going to them again for brakes, spark plugs, etc read more