I had an appointment with the owner of this salon Ashley several years ago and was really put off by her condescending, nasty attitude. It was as if she was doing me a huge favor by allowing me to sit in her chair! One comment she made that springs to mind was, "while you have a lot of hair, it's *very* thin". You know, that's great you have opinions, but there's a little thing called tact and it's considered unprofessional to treat clients rudely. For the record, there is nothing "thin" about my hair which is why I was so taken aback by her catty comment. Stylists usually ask for more time because my hair is so thick and wavy. For the record, it wasn't just the one comment, it was the overall experience of making me feel uncomfortable, so much so I couldn't wait to leave. Obviously I didn't go back. Who wants to pay to be insulted? Even if she was having a bad day, I still can't imagine the owner of ANY business having such a nasty disposition toward their clients. *update* Not long ago a local hair stylist friend of mine mentioned that Impressions Salon had moved to a new location. My friend also mentioned that she knew the owner so I told her how my experience with the owner went. My friend replied, "I've known Ashley for a long time and yes she has been known to be rude to her clients. That's just how she is." read more

I came to this business as I was walking around the shopping center and noticed that 20% off nail services sign. I decided to give it a try as 1) I hadn't had my nails done in a while and 2) I had a trip coming up. I'm pretty peculiar with my nails -- they are long and I want to keep them that way -- and I was giving myself a break from using gel polish. My nail services were subpar. The experience itself was fine -- not great, but just fine. Someone asked me what I wanted to drink, and I asked "What are my options?" They replied "Water or soda". Then I asked if they had coffee, and the woman said yes. So...I'm not sure why she just told me they only had water or soda. I needed two tips put on my shorter nails because they recently broke. One of my tips broke within 5 hours. The other is so noticeable. The technician did unfortunately a really bad job at filing the tip to make it blend in with my nail. What's more, it is not fully glued onto my nail. It will likely break within the week, probably sooner. I would go back for a redo, but as I said, I wanted to give my nails a break from gel polish. I do not want them taking off my gel polish (probably by scraping it) only to weaken my nail further. That, and I live far from this salon. I'm unfortunately disappointed in the service here. I called yesterday asking to speak to a manager and was told somebody would get back to me. Nobody has gotten back to me. read more

We moved here from CA and I needed to find a new stylist. My realtor recommended this place and I'm happy with it. It's clean and the people are friendly. Holly cuts my hair now and she's very sweet and does a good job. I do my own color, she does the cut. Compared to Los Angeles prices, this place is a steal. $35 haircut for long, thick, blond layers. Woo hoo! I'm going to give the attached nail salon a try next time I go in there as well. read more

Wonderful place! Everyone is always so friendly. And Ashley is amazing! Thank you for fixing my hair after a bad cut from a cheap salon! I will not make that mistake again and always come to Impressions! :) read more

Nancy was great! She is a seasoned stylist and it shows with my hair! Very happy with my partial highlights and the time she took to do my blow dry styled hair. I never felt rushed like I have at other salons. Very friendly staff with a comfortable atmosphere. Defiantly, will be going back with the attention to detail and the cost it is defiantly a 5 Star Salon! Thank you read more

I have been following Ashley around since she worked at Mitchell's, which has been at least 8 or 9 years. I too have thick, fine, wavy hair and she is the first person to fix my hair and make it work for me. I can come out with hair that is smooth and bouncy. I have always trusted Ashley to tell me what looks good on me and what doesn't. I know she has been doing this for years and she cares about her clients. I get more compliments from people when I go to her. If I try to color my hair myself she doesn't fuss at me when I mess it up. She takes me in stride. If I call and they are busy she will try to fit me in any way possible. Tron is great if you are male and want a good haircut. She also now has a nail salon and offers massages in her building and they treat you so well. Kathy and Bea are great for the manicure and pedicure. They try to treat you like you are royalty. Like I said I have been going to Ashley's business for a long time and as long as she is in the area I will continue to go to her. Thank you for letting me voice my opinion. Wendy O'Neal Wake Forest, NC read more

The reviews for this place were pretty good so I figured it would be safe to give it a shot. I was very wrong. The woman who did my nails RUSHED through my pedicure and manicure. My pedicure looks terrible, it is uneven and there is polish on my toes. When she was doing my manicure she cut my cuticles unevenly and cut some parts too close so it hurt. She also never said a word to me which is typically nice but this place has no tvs or anything for you to look at while getting your manicure. Also, unlike most places in the area, they do not offer you anything to drink. It also smelled horrible, not in that acetone way but in a septic system leak way. I would not suggest getting your nails done here. read more

I love this place! I have gone to both Youie (sp?) and Ashley and I have been satisfied both times. They offer me a drink right when I walk in the door. I'm very picky with the color of my hair, and luckily I found a place that does not disappoint! read more

same day appointment. Laidback but friendly and polite staff. April listened to my ideas, gave helpful feedback, asked the right questions. I'm so happy with my curly haircut :) read more

I have been going to Impressions for 2 1/2 years and see Yui Arnold. Truly she's the best. I can't tell you how many compliments I get on my style and color. Yui is so pleasant and friendly but also does a great job! I recommend people to see her all the time. The great thing about Impressions is that they are not super expensive. It costs me about $30 for a haircut. If I get my hair cut and colored, its under $100, so I think it's pretty good. I can't vouch for any of the other stylists but I know and love Yui. You should check them out if you are in North Raleigh. read more

I've been going to Ashley longer than I can remember. I have followed her around since she was located by the old Kroger in Wakefield and the Fiesta restaurant. She is awesome and yes, will tell you the truth. While your hair can be thick it can also be very "fine". I don't know why that would offend some people. I have "course" thick hair, some people have "fine" thick hair. So what. The staff is always so accommodating and they will try to fit you in if something comes up and you have an emergency. The girls on the nail, waxing, massage side are AWESOME! They cannot do enough for you. I love this place and I know not all places are for all people but rude, they are not. read more