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    Impressions Salon & Spa

    3.8 (13 reviews)

    Services - Impressions Salon & Spa

    Haircut

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    10 years ago

    I love everyone at Impressions Salon & Spa! They are so sweet & do such a good job with cuts, color & nails!

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    Impressions Salon & Spa

    Impressions Salon & Spa

    3.8
    (11 reviews)
    0.4 mi
    $$$

    I had an appointment with the owner of this salon Ashley several years ago and was really put off…read moreby her condescending, nasty attitude. It was as if she was doing me a huge favor by allowing me to sit in her chair! One comment she made that springs to mind was, "while you have a lot of hair, it's *very* thin". You know, that's great you have opinions, but there's a little thing called tact and it's considered unprofessional to treat clients rudely. For the record, there is nothing "thin" about my hair which is why I was so taken aback by her catty comment. Stylists usually ask for more time because my hair is so thick and wavy. For the record, it wasn't just the one comment, it was the overall experience of making me feel uncomfortable, so much so I couldn't wait to leave. Obviously I didn't go back. Who wants to pay to be insulted? Even if she was having a bad day, I still can't imagine the owner of ANY business having such a nasty disposition toward their clients. *update* Not long ago a local hair stylist friend of mine mentioned that Impressions Salon had moved to a new location. My friend also mentioned that she knew the owner so I told her how my experience with the owner went. My friend replied, "I've known Ashley for a long time and yes she has been known to be rude to her clients. That's just how she is."

    I came to this business as I was walking around the shopping center and noticed that 20% off nail…read moreservices sign. I decided to give it a try as 1) I hadn't had my nails done in a while and 2) I had a trip coming up. I'm pretty peculiar with my nails -- they are long and I want to keep them that way -- and I was giving myself a break from using gel polish. My nail services were subpar. The experience itself was fine -- not great, but just fine. Someone asked me what I wanted to drink, and I asked "What are my options?" They replied "Water or soda". Then I asked if they had coffee, and the woman said yes. So...I'm not sure why she just told me they only had water or soda. I needed two tips put on my shorter nails because they recently broke. One of my tips broke within 5 hours. The other is so noticeable. The technician did unfortunately a really bad job at filing the tip to make it blend in with my nail. What's more, it is not fully glued onto my nail. It will likely break within the week, probably sooner. I would go back for a redo, but as I said, I wanted to give my nails a break from gel polish. I do not want them taking off my gel polish (probably by scraping it) only to weaken my nail further. That, and I live far from this salon. I'm unfortunately disappointed in the service here. I called yesterday asking to speak to a manager and was told somebody would get back to me. Nobody has gotten back to me.

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    Impressions Salon & Spa - hair - Updated July 2026

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