1. In and Out Performance

    1. In and Out Performance

    0

    Laurel, MD

    In and Out Performance

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - In and Out Performance

    Auto brake repair

    Auto exhaust repair

    In and Out Performance Photos

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    6 years ago

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    Jiffy Lube

    Jiffy Lube

    2.9
    (41 reviews)

    I went here to do an inspection and my suspension was old so they suggested to change and they…read morechange it which they did but they didn't do an alignment so when I went back, they said after you do anything with the axles the shocks anything with the wheels you have to do an alignment, but they don't have the equipment. Why would you do all that work and you don't have the equipment to do an alignment so they're just greedy and don't really care about the customer safety and I don't know what happened. They were great before now. They just suck and I'm never going there again. Good thing there's a Mr. tire next-door.

    If i could give 0 stars, i would, this place is a scam i went up here this morning and and was…read morecharged closed to 1000 dollars for front rotors and a set of break pads, not only did it take all of three hours, the employees are constantly joke, rambling or playing around, or on their phones. they constantly try and tact things on to increase your TOTAL, i also saw one of the employees taking someone's air filter to the dumpster, and when he walked back out the filter in his hand appeared to be dirty with oil stains. then he walked up to a customer and said your filter looks like it needs to be changed, absolutely insane to witness. after the 3 hour wait I'm told after all services rendered we now need approval, when i told Winston or whatever his name is the man i was dealing with that my vehicle is a fleet vehicle, the correct way would have been to identify the issue, then notify my fleet for approval for repairs, then render repairs, Winston was very rude, gave me the middle finger, and told me he doesn't fight, he Shoots, while pointing his fingers at me, as if to shoot me. when i left for some reason one of your employees purposefully sabotaged my front right blinker, so that it would not work, it was working before i came, when i came back to get it fixed I'm told to get in line, then they threatened me because i refused to have to wait, for a mistake they made, 20 mins later the manager comes out rips the bulb out of the socket and slams it on the ground, rushes to put a new bulb in and does it in a manner you could not believe, then slams my hood with full force. STEER CLEAR OF THIS PLACE, if you value your hard-earned money, have self-respect for yourself and family, and value your life because driving without a way to signal is dangerous and illegal. IN SHORT GO TO ANY OTHER PLACE and avoid this. YOU DESERVE BETTER!

    H & H Auto Service

    H & H Auto Service

    4.0
    (32 reviews)

    Never had a good experience here. Completely unreliable. Been there multiple times during regular…read morelisted business hours to find the shop closed and no posted sign or message on the machine. Made appointments and confirmed multiple times just to show up and have them to say I'm not on the schedule and turn me away. And then there's the actual mechanic work. I had SO many complications with the initial installation they made, and not only did they refuse to take responsibility, but their mistake caused me to be fined. The issues pursued on and off for MONTHS before I finally took my car to a more reputable mechanic. He said it was a "very crappy installment" and removed and replaced all the parts H&H worked on. I have had zero issues since. I also now go to Caton Auto in Laurel for recalibrations, which are MUCH cheaper there and the staff is incredibly helpful. This shop is closest to me, but I drive all the way to College Park now because I can actually trust the service there. Fortunately, I will never have to go to this shop again.

    If any business deserves a 10 it would be this company, Ive had 2 cars repaired by this company,…read morethey are honest with their opinions about vehicles, the price is fair and honestly I trust their opinions and price that I rarely even ask how much it would cost because I know they are fair and not trying to rip people off and especially because I'm a woman, they are almost my go to guys outside of my grown children about my car, While working on my car they kept me updated if they ran into a problem '2 auto parts stores gave me the wrong part' H & H contacted me I asked them to order the right part from their supplier and bam my car was fixed..... advertising is very important and word of mouth is even more so, may God send many blessings to this company Thank you H&H Service!!!!!!

    Columbia Family Auto Care

    Columbia Family Auto Care

    4.9
    (20 reviews)

    After a frustrating experience elsewhere, I brought my 2017 Hyundai Elantra to Columbia Family Auto…read moreCare for a second opinion regarding a traction control light, check engine light, and intermittent loss of acceleration. From the first phone call, I could tell the experience was going to be different. They were able to get my car in quickly, performed a thorough diagnostic, and accurately identified the issue as a faulty sensor. The repair was completed the same day, and my car has been running great ever since. What really stood out to me was their communication and transparency. They took the time to explain exactly what was wrong, showed me the old sensor they removed, and answered all of my questions in a way that was easy to understand. I never felt pressured into unnecessary repairs or talked down to. A month later, when I called about a separate issue, they immediately pulled up my vehicle history and knew exactly who I was and what work had been done. That level of organization and customer service is rare. Finding a mechanic you trust can be difficult, but Columbia Family Auto Care has earned my trust. If you're looking for honest diagnostics, fair pricing, and a team that genuinely takes the time to help their customers, I highly recommend them.

    I drove from California to Maryland via interstate 40. The roads were full of huge pot holes and…read morethe front end of my Subaru was damaged. Not knowing a reliable repair shop in the Columbia area, I had to search based on online reviews. I tried several shops that all have "front desk service" (including dealers) and none of them really understood and investigated the condition thoroughly. After several months, I realized that my mistake was dealing with middle persons not the real mechanic. The experience has been very disturbing. By chance, my neighbor suggested that I should try out Columbia Family Auto Care in Jessup. Young is the mechanic that owns the shop. He is very experienced and pays interest in hearing out my description of the car symptoms. Now, my Subaru is back on the road with smooth rides. What a good feeling !

    In and Out Performance - autorepair - Updated July 2026

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