I stopped in because my vehicle indicated low pressure in my tire. I realized there was a screw in…read moreone of them this morning! Their service was quick and friendly! They removed the screw and plugged the tire at a great price.

My check engine light came on the way to work so I quickly popped into the garage at the BP at…read moreMack/Moross on a Friday morning. The mechanic verfied I was ok to drive to work that day and I made an appointment for the next morning and dropped my car off the evening before. On Saturday, the mechanic on duty called with a quote for my check engine light, but had also prepared separate quotes for other issues that needed to be addressed for my car. Initially, this stressed me out -- (even though I also knew these items were issues on my car, but wasn't ready to fix them yet). I asked them if they could email the quotes to me which they did. I went online and I ran over to the reviews before approving any of the repairs and saw a 5 star review from a neighbor that is the kind of person I would imagine would leave a very thorough and honest review of a mechanic. (I had also had great experience at this garage years before, but wasn't sure if it was managed by the same person - it still is). I gave my ok and the parts were ordered and arrived on Monday, my car was completely repaired and ready to go by Tuesday at noon. The mechanic did go over some other questions I had, and I really appreciate the time he took to make sure I was satisfied with the work. I would definitely recommend this garage.!!!

I was in really bad shape because my timing chain broke in my Mazda broke and I didn't have another…read morecar to drive so I was kind of screwed. I called a couple shops in Grosse Pointe and there was no way I could afford what they quoted me. I got on NextDoor and posted that I needed a mechanic nearby who could help me and was reasonably priced. Three of the neighbors who replied told me that they have had their cars fixed at Pointe Auto Tech and overall they were all weirdly enthusiastic about this place. I called and spoke directly to the owner, Mike Murphy, and I explained my situation and at the time I did not know for sure it was my timing chain that was the problem but I was pretty sure it was. He said before I bring it in I should try a few things first to see if they helped because he said theres no reason to waste money if it's something I can fix myself. So yeah, that was really nice and it felt really good that he was trying to actually help me. So my trust level increased with him so I called back and he hooked me up with a great tow truck who took my car in. First thing he did was hook up one of those Snap-On computers to my car so he could check or test everything to see if there are any other issues. After a few other things, Mike confirmed that the timing belt broke. So I braced myself as he was getting ready to give me the quote and his plan to get me back on the road. His price was a couple hundred dollars than the places I spoke with prior but it was still an issue for me financially. I told him I could pay half now and the rest in about two weeks when I get paid. He told me that I didn't have to pay him until the car was fixed and ready to go. And as far as the timing situation, he said he understands and would work with me. He proposed that since his shop has so many cars to repair each day I could leave mine there and as it got closer to payday, he or one of his mechanics would start working on my car. Mike is amazing. He is very kind for doing this and its not something that I expected. Nobody cares anymore it seems but this place is the exception. Pointe Auto Tech is a genuine local auto repair shop with that strong neighborhood feel to it. Mike was very transparent upfront, broke everything that needed to be done for me and printed it and the estimate so there wouldn't be any surprises. In the end, he was able to save me some money in the process so his price came under what he quoted. I cannot recommend this place more highly. Since then, I bought another older model car and the guys at Pointe did the computer inspection and did all of the maintenance needed. I now bring both of my cars there for maintenance stuff like oil changes and tune-ups. My brother-in-law had a full brake job done at Pointe and he was very happy. Way better quality and less than Belle wanted to charge. I tell everyone I know about Mike and Pointe Auto Tech. P.S. I forgot to mention, he helped me get a rental with someone he knew at Enterprise. Enterprise is fantastic - they brought the car directly to me at the shop.

I would give Mike a 5 star review and there's still time in the future with other projects. He did…read morea valve body replacement on my 2014 Subaru Outback. What was great was that he allowed me to buy the parts and he'd only charge for installation. I appreciated that very much. He told me the job would take 3--4 days. It ended up being about two weeks. He would be straight up when I would call or text. Hey, I'm having some programming issues, but I'm trying. Unfortunately, I had to get a rental car and all that. However, when I finally got the car back there was no jerking. No more hesitation. Mike figured it out. I had to let him cook. So, if you have the time and want it done right... go to Mike. Make sure he has a slot available too. He has earned my business.

Giving this shop 5 stars for being run by a man with a huge heart…read more They put up a public posting on Facebook, announcing that single mothers can come in for free auto service in the winter if their car needs heat. That is awesome. I will happily recommend this shop to my friends in the area. I'm sure there is an extensive list of services provided (at regular cost), but I do know that list includes: * alternators * axles * belts & hoses * brakes * electrical * fuel pumps * heating & cooling * major & minor repair * mufflers * oil changes * shocks & struts * starters * tires * tune-ups

All Seasons saved me a lot of money. I really appreciate their service. I have been going to All…read moreSeasons for many years and I have never been let down.

Been going here for years Great work…read moreGreat prices Good attitude Gets the job done Will be back, if need be!

Do not let the owner work on your car, although his son in law does good work…read more After they did the brake work, the caliper fell off creating a life threatening situation. they kept my new parts and installed the old ones. they refused any refund and berated me and shouted at me. Law enforcement cited this establishment for doing mechanic work without a license. They promised a refund, yet nothing has been received. I was a customer for many years. It's a shame they decline any help. Please post here how you intend to compensate for my loss based on poor workmanship creating life threatening conditions. I received no offer after law enforcement contacted M & S and after I went there in person. Your previous reply seems hollow and disingenuous. It is against the Motor Vehicle Service and Repair Act to charge for or perform repairs on a vehicle when you are not certified. State agent Dennis Koss is the person who issued their violation. The shop hasn't made any offer to me for their bad work done by the owner who has no license.

Had emergency overheating issues, they were booked up for the day but still took the time to take a…read morelook. They ran some tests, found out it was a head gasket leak. Was an old vehicle so I decided it was not worth having it worked on but they did not charge for the inspection and their time. They were very polite and professional!

This place was recommended by some family friends a while back…read more My parent's were having some issues with one of their cars a while ago. We have been working with this skilled and friendly team for a while. Only charged us about $150 to take a look and diagnose the car. They have helped diagnose some knocks here and there. The team members here are friendly and helpful and so laid back, feels like the local shop in a small town for sure. Would not recommend if you are in rush and need quick feedback or work completion, it's a small pop kind of shop. Friendly service and reasonable prices.

I went to the auto part repair shop to get my car fixed because I am a person of color. I wanted to…read moreask them about my car had an and it will cost $2000 to repair so I let allow them to repair my car and pay them and to find out that my car had no oil in the car when I took it from the shop they did not repair or leak. All light was still on. I was just ripped off. Thank you. Please do not go there if you'd like to be ripped off go there if not find somewhere else to spend your money and make sure it is a rebel place. old light that was coming on and they told me that my car was fixed and ready to go after they kept it for a whole week and nothing was done

Recently my car developed a misfire after I did some routine maintenance work to it. I tried…read moreeverything I could think of to try and get it running better but couldn't. I took it first to Gratiot Auto Center where they charged me $98 to tell me what I already knew, and they wanted $98 more to diagnose it more. My sister told me about Eastpointe Auto so I decided to take it there. Not only did they figure out what was wrong but they did it in a very timely fashion (only a matter of a few hours). Their diagnostic fee ($48) was much nicer on my wallet too. EAC gets 2 thumbs up from me, and I'll refer all my friends.