I was in really bad shape because my timing chain broke in my Mazda broke and I didn't have another…read morecar to drive so I was kind of screwed. I called a couple shops in Grosse Pointe and there was no way I could afford what they quoted me. I got on NextDoor and posted that I needed a mechanic nearby who could help me and was reasonably priced. Three of the neighbors who replied told me that they have had their cars fixed at Pointe Auto Tech and overall they were all weirdly enthusiastic about this place. I called and spoke directly to the owner, Mike Murphy, and I explained my situation and at the time I did not know for sure it was my timing chain that was the problem but I was pretty sure it was. He said before I bring it in I should try a few things first to see if they helped because he said theres no reason to waste money if it's something I can fix myself. So yeah, that was really nice and it felt really good that he was trying to actually help me. So my trust level increased with him so I called back and he hooked me up with a great tow truck who took my car in. First thing he did was hook up one of those Snap-On computers to my car so he could check or test everything to see if there are any other issues. After a few other things, Mike confirmed that the timing belt broke. So I braced myself as he was getting ready to give me the quote and his plan to get me back on the road. His price was a couple hundred dollars than the places I spoke with prior but it was still an issue for me financially. I told him I could pay half now and the rest in about two weeks when I get paid. He told me that I didn't have to pay him until the car was fixed and ready to go. And as far as the timing situation, he said he understands and would work with me. He proposed that since his shop has so many cars to repair each day I could leave mine there and as it got closer to payday, he or one of his mechanics would start working on my car. Mike is amazing. He is very kind for doing this and its not something that I expected. Nobody cares anymore it seems but this place is the exception. Pointe Auto Tech is a genuine local auto repair shop with that strong neighborhood feel to it. Mike was very transparent upfront, broke everything that needed to be done for me and printed it and the estimate so there wouldn't be any surprises. In the end, he was able to save me some money in the process so his price came under what he quoted. I cannot recommend this place more highly. Since then, I bought another older model car and the guys at Pointe did the computer inspection and did all of the maintenance needed. I now bring both of my cars there for maintenance stuff like oil changes and tune-ups. My brother-in-law had a full brake job done at Pointe and he was very happy. Way better quality and less than Belle wanted to charge. I tell everyone I know about Mike and Pointe Auto Tech. P.S. I forgot to mention, he helped me get a rental with someone he knew at Enterprise. Enterprise is fantastic - they brought the car directly to me at the shop.

I would give Mike a 5 star review and there's still time in the future with other projects. He did…read morea valve body replacement on my 2014 Subaru Outback. What was great was that he allowed me to buy the parts and he'd only charge for installation. I appreciated that very much. He told me the job would take 3--4 days. It ended up being about two weeks. He would be straight up when I would call or text. Hey, I'm having some programming issues, but I'm trying. Unfortunately, I had to get a rental car and all that. However, when I finally got the car back there was no jerking. No more hesitation. Mike figured it out. I had to let him cook. So, if you have the time and want it done right... go to Mike. Make sure he has a slot available too. He has earned my business.

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

This is a good place to stop, straight forward, fair prices and not a long wait time. The car I was…read moredriving had a breakpad that was wearing down the metal rotor and it was making an etch in the rotor so I needed to get a pad fast. I call this place and he quoted me a pad price and install and he was 1.5 miles away. He said it'd take over 2hrs to fix but he did it in less time and gave me a diagnostic very quickly so I knew what I was up against. It's not glamorous and honestly I don't want my mechanic glamorous, I want one that gets his hands dirty and gets the job done and that's exactly what I got. He got me out of a pinch and I'm really glad I was in the area, I would go back here.

Very accommodating and friendly. My experience is limited but this store provides fast efficient…read moreservice for a very fair price. I absolutely recommend them and will return with family and friends. Thank you! Brad B. Grosse Pointe

An honest car dealer is worth twice as much as they charge you, and Mack's has been excellent and…read morehonest for the three years I've been using them. They are competent and knowledgeable and always teach me something new every time I take my car in. They never ask me to fix things that are not needed and always give me a fair quote. I would recommend them to anyone without hesitation and I never take my car to anyone else. The team on site is always friendly. A+ on every level.

Good mechanics. I would take a repair here and trust them. But they don't sell used tires. They…read morewill sell two new ones when all you might need is one used. For that check out Dearborn.

The so called technician at this place is the most incompetent person I have ever dealt with in any…read morebusiness!!!!! They blatantly raised the bill any way possible. Must have a deal with Auto Zone because they kept raising the price with their guy from auto zone on a 3 way call..... They left the bolts on my calipers loose!!!

On September 20, 2025, I brought my 2013 Audi S4 to Grosse Pointe Auto with the intention of…read moresupporting a local neighborhood business. My vehicle was in excellent condition at the time of the visit. The purpose of the service appointment was an oil change and a general maintenance inspection. After six days, I picked up my car, having paid $1,407.25 for the services. Upon starting the vehicle, multiple electronic alarms sounded immediately. The warnings included issues such as a right headlight out, ride height sensor malfunction, and a notification that an oil change was required. These alarms were evident when the mechanic moved my car from the service bay to the street, indicating they were likely aware of the problems. Despite these issues, the mechanic did not investigate the cause of the alarms. When I raised the concerns with the manager, he opened the hood and observed that a cable had been left in the engine compartment. He commented that he instructs "employees to double-check their work". The manager attempted unsuccessfully to disable the alarms and advised me to return on September 26, 2025, at 9:00 AM for further repairs. No apologies were offered, even though my car was in worse condition than when I had originally brought it in. When I returned on September 26, the same manager informed me that they would not inspect the car. Instead, he shifted blame for the vehicle's problems onto me and suggested I speak with the owner regarding my concerns. I ultimately took my car to a different automotive repair shop. The mechanics there discovered several issues resulting from the previous service: * The right headlight was disconnected. * Wires for the disconnected headlight were dangling and had damaged other components. * The right front fascia and lights had been poorly and improperly repaired * Both the right and left bumper covers, as well as the headlamp housing, required realignment due to incorrect installation. * The left and right ride height sensors with linkage needed replacement, * The garage door opening system could not be repaired due to the nature of the damage All necessary repairs stemmed from Grosse Pointe Auto's work and cost an additional $281.78. I anticipate further expenses for a new garage door opener. Based on my experience, I strongly advise avoiding Grosse Pointe Auto. In my opinion, competency and customer service are not part of their offerings.

Top professionals--very responsive to your auto needs Been…read moredealing with company for 30 years

I took my truck there for brake service, they said I needed brake line repair, which I considered…read moreto be true since my brakes went out when I was out driving. They also said needed brakes, calipers rotors all around, they said everything was $ 2200. I let them do the job, they said it would take a week, it took them 3 weeks, then when I was ready to pay the guy tells me $4200. I said the quote was $2200, then he says oh well, I'll give you the discount of $3800, are you serious? I asked for my truck back , now it's $2200. I paid, they said they would be finished up that evening, I asked could they bring to my house, no problem, tow truck comes but my truck in yard, don't knock on door or nothing, just so happen I saw him, I'm like where's the keys, in the truck, this man in such a rush. I say where's the hub caps to the wheels, he look he say on front seat, so you can't put everything back like it was. I drove it it seem fine, brakes work, but they emptied the gas didn't even replace it, I mean zero drop, I don't think I could go to the gas station, I had to call AAA. This place sucks and a rip off! Don't go here ever! Don't even get gas there!

Giving this shop 5 stars for being run by a man with a huge heart…read more They put up a public posting on Facebook, announcing that single mothers can come in for free auto service in the winter if their car needs heat. That is awesome. I will happily recommend this shop to my friends in the area. I'm sure there is an extensive list of services provided (at regular cost), but I do know that list includes: * alternators * axles * belts & hoses * brakes * electrical * fuel pumps * heating & cooling * major & minor repair * mufflers * oil changes * shocks & struts * starters * tires * tune-ups

All Seasons saved me a lot of money. I really appreciate their service. I have been going to All…read moreSeasons for many years and I have never been let down.

I've never had to wait but if I had to I would bc they're fast, friendly & do a good job.read more

The guy who topped my oil off condescended me through the entire conversation as if I didn't know…read morewhat I was talking about, then put in the wrong type of oil for my car when the correct oil type is on the cap, THEN charged me $30 for a $10 job, THEN left the oil cap on my battery so my whole engine got soaked in oil. I guess the oil was better off out of the tank than in it at least!