Very poor service. Understaffed. Cold fries. Subpar burger. Waited 35 plus minutes to get one burger and 3 fries

Be prepared for a wait at this Kettleman City In & Out and a bit of parking chaos. The food is fresh, delicious, and relatively affordable so that's why it's so popular with travelers. Kettleman City is great stop along I-5 with In and Out, Bravo Farms, and two large Tesla charging stations. read more

I hate to have to do this because I love INO and I have a sibling who also works with the company but, unfortunately this location needs to tighten up on their quality and attitude. I modified some items and asked for my fries to be crispy. When I got to the receiving window the first thing that was handed to me were the fries, which were white and soggy. I let Angelina know that I ordered them light well and asked if she could swap them to which I was met an annoyed face and attitude making me repeat myself 3 times and each time she asked "what was that?" With a condescending tone, it was as if I was bothering her. Not only were the fries soggy, I ate one and they were cold and stale...meaning they were definitely not fresh. While we waited for that to be done and received the rest of our order, we asked for things like water and spread, to which she did the same thing again. She had a raised eyebrow and annoyed tone and made us repeat ourselves 3 times with a mocking "what was that??" We get the waters and were missing straws, so again we waited for her to come back. When she finally gave us the new batch of fries I asked for straws and ketchup and the same series of annoyed faces and "what was that???" (3 times )was given to us. She rudely hands me the extra items and I tell her thank you very much and she just ignored me and turned around. I understand that INO is a busy place but thats no reason to treat a customer like that, especially when I was in no way rude in my interaction. & the store wasn't even remotely filled inside. All of us in the car were surprised she didnt even say bye have a good day or anything , we were just ignored after trying to be nice even through her shitty attitude. All that, and shortly we found a hair cooked into our fries .. :) so I dont really know what to say at this point. All I hope for is that Angelina gets confronted about her poor work ethic by one of the managers and hope that the hair was just a coincidence and not malicious by whoever she told to remake the fries. This is Popeye's behavior. Do better. read more

In-N-Out Burger - hair cooked into fries - Burgers Near Me - Kettleman City, California

We stopped by on our way up to the Bay from Socal. It was around dinnertime on Memorial Day, so we were anticipating a crowd but didn't expect so many people to be there. It took us 1 hour to get our food. Regardless of the wait, the food still tasted very good. While we were sitting down at the table waiting for our food, one of the workers came up and started a conversation with us, which was really nice despite how busy it was and was something that I have never seen before at other In-N-Outs. Definitely a spot to hit if you're on the 5 and looking for good food, but just beware of possible crowds. read more

On our way to universal Studio. My cousin stopped here to get us some food. I must say all 3 of us thought the food was amazing. It was warm and just super fresh. Taste better than back home. Customer service was pleasant. Now on our way bellies full. read more

In-N-Out Burger - Burgers Near Me - Kettleman City, California

Impresionado de venir a un In N Out que no tiene enormes filas, cuando regularmente es lo que tienen... No se si sea por la ubicación, pero fue rápido el servicio. Llegamos, nos atendieron rápido y comimos rápido. Comimos afuera ya que había excelente clima y así los perritos también descansaron... no les doy 5 estrellas porque los baños, a pesar de la poca gente, se encontraban sucios, no comprendo si ese es el estilo del restaurante. No se si regrese ya que solo me quedaba de pasada. No hubo falla con la comida. read more

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This In-and-out was super busy. We arrived after 8:30pm There was 2 bus loads of a high school kid's of Baseball players girls and boys. Plus another a Clovis High School students Talk about busy for Tuesday night After 8:00pm pretty much is closed out here Except Mc Donald's and In-and-Out But it was all about the food was so well organized Numbers were called and everyone was happy for burgers and fries and shakes We got food and ate in our car but we enjoyed our food read more

In-N-Out Burger - French fries 3/3/26 - Burgers Near Me - Kettleman City, California

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We stop by Kettleman City for every drive up and down to socal and the in n out here is speedy! It was packed of buses of high school sports teams and families driving along and the team works quickly here. We got two delectable double double animal style burgers and fresh french fries. Food is well made here and delivers he usual in n out quality. read more

In-N-Out Burger - two double double animal style burgers and french fries - Burgers Near Me - Kettleman City, California

So we stop to get a burger meal and found out no dog patty for our dog ?This one we definitely won't stop next time .Not dog friendly Resturant:( read more

In-N-Out Burger - Burgers Near Me - Kettleman City, California

My favorite pit stop before reaching LA! It's really just a standard In N out, burgers are great. It gets really busy, even with their large parking lot you might not find parking at times. You do have to make three right turns to get to the place. The inside is quite lively for an in n out. read more

In-N-Out Burger - double double - Burgers Near Me - Kettleman City, California

Very popular in n out location with so many travelers and large vehicles! Despite how crowded it gets, I appreciate the efficient service, parking availability, and staff's friendliness. The food was just as good with an overall lively atmosphere. read more

I frequently stop by this In N Out Burger in Kettleman City whenever I'm on an interstate 5 road trip going up and down California. This is a popular stop. When I last visited, there were a lot of customers, tables would be filled, and there's a line to order. The staff here are hard working, kind, and quick. The service here is great, as expected from experience at others in n out. I got the animal styled fries and hamburger with extra veggies. It was all delicious and standard, exactly what I'd expect from in n out. Best part is that the prices are still relatively affordable Overall, this in n out proves to be reliable stop along the i5. I'd come back the next time I pass by Kettleman City. read more

In-N-Out Burger - Animal style fries - Burgers Near Me - Kettleman City, California

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We made the drive between LA and the Bay Area over winter break and stopped here around dinner time. It was so packed when we arrived and we had to wait in line to order and then wait for a table to open up. It's fast food so most people eat super fast, and we were able to sit down before our food was ready. There was a friendly worker who came by to wipe the table and seats down, and sweep under the table as soon as the table was vacated. Our local in-n-out is very lacking in this type of service so we were pleasantly surprised and complimented them on their quick service. Our order came out more quickly than I expected and was good as usual. The bathrooms are definitely worth mentioning! I've been to many locations that have 3 stalls in the womens room and maybe 3-4 sinks. This location had 7 stalls in the women's restroom!! I heard the men's restroom is standard size, but this means the management has adapted well to this being a pit stop for people driving along I-5. read more

In-N-Out hits the spot, as always. I recommend dining in or even going in for your order, as drive-thru lines can get really long. I've never had to wait long to place an order. A bonus is that tables free up fairly quickly (compared to other In-N-Outs) since people are there for a quick bite to eat and don't linger. Food is always delicious--my husband usually gets his fries animal style. I get my burger protein style and love it. As with other locations, this one is always clean and there are usually staff members roaming to clean up any spills, wipe down tables, etc. read more

Stopped by here for lunch on the way to LA, and man, this place is packed for being in the middle of nowhere. But to be fair, have you ever seen an empty in-n-out? This in n out had a line wrapped around the building. Thankfully, we did not need to wait long to order, but, it took a long time getting our food. However, when the food came, it was well worth the wait because it was delicious! Highly recommend getting grilled onions with your order, even though it might take a few minutes longer! The staff also efficiently kept the tables and area clean, despite there being so many people. Props up to them! They were also one of the kindest staff too! read more

In-N-Out Burger - Fries - Burgers Near Me - Kettleman City, California

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Very crowded but def my favorite go-to stop otw to socal. Burgers are exceptional and very reliable. Im very impressed that we only had to wait about 15 mins with the amount of people inside. read more

In-N-Out Burger - 3x cheeseburgers (for myself) - Burgers Near Me - Kettleman City, California

Ambiance: it's a convention in-n-out located right next to the freeway, good for drive-through and dine-in, plenty seats outside and inside, very clean and well maintained Service: super friendly and patient with specific requests Food: standard in-n-out menu with secret menu items Double Double - **** most popular, recommend 3x3 - **** secret menu, three beef patties and three cheese slices, with extra lettuce and tomato, grilled onions instead of raw slices, fresh and mouthful, recommend Animal Fries with chopped chilis - ** secret menu, soggy and not crispy, honestly fries were not so good here Price: affordable prices and expect $15 per person for a fulfilling meal read more

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A favorite stop for many driving between the Bay Area and LA/OC/SD. The food is reliable and restrooms are reasonably clean. They do a good job of cleaning tables so the wait isn't too long for a table. My only complaint is all of the flies buzzing around, trying to eat. read more

Food was not bad but the buns were not toasted enough after extra toasted buns. The service here us really good though, the workers were really kind read more

Crowded restaurant on I-5, but they did well getting the orders out in a timely manner. We parked our car and order our food inside - to go! And as usualy, the food hit the spot! I ordered a Double Double with onions with fries, no drink since I already had one in the car. read more

This in N Out was just what we needed, to drive in to order and drive out with the yummy burgers! Shhh, don't tell any one; i.e., we ordered our burgers with extra everything (double lettuce, tomato, onions, and sauce) and we have ourselves In-N-Out salad hamburgers! The service personnel were always with a smile & always very courteous. The temperature outside was hot and sizzling, and our salad hamburgers were cool and tasty. Nice job In-N-Out! Enjoy In-N-Outting, everyone... read more

In-N-Out never fails in my opinion. Overall, the experience was a five nothing short of what I've experienced in the past.

Consistent quality burgers. This is conveniently located right off the highway. The entrance is a bit confusing behind the Chevron and McD's but follow the curving road to the end Highly recommend whole grilled onions added into burger at no additional cost. Extra lettuce too. For a weekend evening (Sunday), had fairly long drive-thru line or in person ordering. Budget at least 15-20 min for food prep FYI there is an EV Tesla Supercharging station right across from here so it would be convenient to get food while waiting read more

In-N-Out Burger - Double double - Burgers Near Me - Kettleman City, California

Went here the Wednesday before thanksgiving and it was PACKED. There was a line out the door and there were about 50 ppl standing around waiting for their food. However, IN N OUT employees kept their calm and every single person was working hard to get the food out. When we ordered we were number 40. They just called out for number 90... We waiting about 30min for our food which is understandable considering everything is fresh. Still, the quality of the food was still top notch. I even felt like they gave us a massive amount of French fries which was bomb. Great job in n out for keeping your composure and helping out all those people who were traveling. Great spot and this is our GO TO spot whenever we travel up north. We'll definitely be back! read more

In-N-Out Burger - Inside packed out - Burgers Near Me - Kettleman City, California

When you donate money, they still dont get ur order right...... They should focus on order vs asking for donation. read more

Always a good meal while the car is charging. Cheap too. Glad to see they are not rasing their prices read more

In-N-Out Burger - Combo #1 animal style with extra pickles and chopped chili. - Burgers Near Me - Kettleman City, California

Food: The food was decent, like you'd expect from In-N-Out, but you could tell it was rushed. Everything tasted fine, just slapped together quickly to push orders out. Not bad, just not one of those "worth the wait" meals. Service: This is where it fell short. It took 45 minutes to get my food, which is wild for a place built around efficiency. They clearly couldn't handle how busy it was, and the wait killed the overall experience. Ambiance: Typical In-N-Out setup clean, bright, and busy but the long wait made it feel chaotic instead of organized. Not terrible, just stressful when the place is packed. read more

In-N-Out Burger - Double double meal - Burgers Near Me - Kettleman City, California

stopped here otw from the bay to la at around 12:30pm on a sunday and was so impressed by the quick service! the drive-through line had about 10 or so cars, and the indoor/outdoor seating areas were packed! even tho it was so busy, i didn't feel like we were waiting long at all. the food was good as always, and even with the business and quick service, our order was 100% correct! my local in n out takes longer when there are shorter lines and they always mess up our order lol. the gentleman working the register was so friendly and cheerful which was refreshing after 3+ hours in the car. highly highly recommend this location!!! read more

In-N-Out Burger - 2 double doubles, 2 fries - Burgers Near Me - Kettleman City, California

Food was ok BUT The biggest circle jerk of traffic I've seen in a long time! Avoid this location at all costs.

Listen. I love In-N-Out as much as the next Californian who thinks animal style is a personality trait, but this location? Baby, it's the Disneyland of delay. We pulled off I-5 like weary pilgrims seeking grilled salvation. Instead, we entered the Seventh Circle of Drive-Thru Hell. I aged three years in the line. My toddler grew a mustache. My fries came out cold but somehow still soggy. I didn't know potatoes could be this emotionally confusing. read more

In-N-Out Burger - Not the best - Burgers Near Me - Kettleman City, California

Second time I've stopped for a to go order at this particular In-N-Out. lukewarm fries AGAIN. Nothing makes me more upset than having cold fries for a to go order. In and Out you're dropping the ball! read more

Busy place. Their ketchup tastes like real tomato. Always busy. Bathrooms super clean with a great cherry like scent. Favorite stop while driving down the 5. read more

In-N-Out Burger - Burgers Near Me - Kettleman City, California

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I stop here almost once a week driving to Santa Barbara for work. It's easy and convenient. Price point is good. It's in n out. But the last three months or so I'm like what's going on with their burgers. Last time I had ordered a double double meal and a single cheese burger. Ate it all and was still hungry. Now I weigh like 160 on a good day. I stop today and this is why I'm still hungry after stopping here. I understand it get busy but this seems like an issue the BBB should know about since this has been an ongoing issue at this location. I know I sound like a Kevin but look at the picture. The patties shouldn't look like that....probably won't stop here anymore. I'll just go to McDonald's next to them. Crappier option but if I'm paying for McDonald's food quality at in n out I might as well just at McDonalds. read more

In-N-Out Burger - Seems like they add more tomato to make up for the smaller portions. - Burgers Near Me - Kettleman City, California

Came at 12:30 on a Thursday and the drive through was super long almost to street BUT it's 12:52 and we're almost done eating so the line went very quickly. As usual our burgers and fries were GREAT. I'm soooo hooked on these grilled onions. I think I'm addicted to In-N-Out. (:-) read more

Wonderful as usual!! Daughters and I stopped in for a Delicious juicy burger and an order of fries and a nice cold soft drink! Wonderful clean place with super fast service! The people were super friendly that worked there and you can see they took pride in being there! Awesome place! read more

Lines are long but that is not specific to this location. Great food. Great service. They have Tesla chargers out back. Perfect time to grab a bit while charging your car. read more

In-N-Out Burger - Animal style fries (well done) - Burgers Near Me - Kettleman City, California

It's In n Out - what can I say? The burgers are great, the fries are at least fresh and the workers are friendly. The last couple of times I've been here, it has been crazy packed. That's probably because I happened to stop here at lunchtime, along with how many others traveling on the 5. This last time, I waited for 30+ mins for my food - a cheeseburger and fries. Because of the location, I understand how it can get congested - but there should be a way to get the food out faster. Both the drive thru and inside was heavily packed and there was barely any room to stand/wait for the food. I think I will avoid this place during lunchtime from now on. read more

What's up: We were at the nearby Supercharger charging up the car and wanted to grab dinner here! Parking: Lots of parking available (probably cuz it's the middle of the night lol). They also have a drive-thru that's located on the east side of the restaurant. Environment: The place is well lit and clean. Restrooms are located to the right before you reach the order counter. The drinks station is located to the left of the order counter. Staff members were friendly and food came out quick. We also stopped by here on our return trip to grab lunch and as expected, it was much, much busier. Not sure if it's a common issue, but there were a lot of flies (like to the point of swarming) in the outdoor tables area; we definitely opted to stay indoors. What was ordered: - Cheeseburger (yum) - Animal Fries (extra crispy is the key!) - Double Double Protein Style with Toasted Bun (yum) Yay/Nay/Meh: Yay. This place was convenient since it was a short walk away from the Supercharger. Since it was late in the evening, it was not very busy, but the food was just as good. Credit cards are accepted. read more

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TL;DR: if you're driving between LA and the Bay Area, this is the perfect spot to grab a bite for under $15/person. This In-N-Out may have been placed exactly at the midway point, making it the only thing I look forward to during the long, boring drive up/down the 5. They always get your order correct and have a ton of people working hard. It's clean and the food is always of quality. As a bonus, they have tons of outdoor seating for the warm California days, and plenty of TESLA Superchargers right by, which has been a lifesaver for me on countless trips. Well-earned 5 stars! read more

In-N-Out Burger - Outside - Burgers Near Me - Kettleman City, California

This location has to be one of the best food stops along the I-5 corridor when driving to, and from the bay area to Los Angeles. Although the line is generally long, it is worth the wait. The hamburgers and all the food has the usual quality that you can expect at an In-N-Out burger, it is also always fresh because it is so crowded. Their parking lot also has large spaces for people who are driving longer than usual vehicles such as U-Haul trucks or pulling trailers or boats. They have also outdoor seating. read more

In-N-Out Burger - Burgers Near Me - Kettleman City, California