Loveeee in & out for everything: quality, customer service, and the quickness. However had to give 3/5 because my burgers buns were sooo over toasted. As soon as I took one bite the whole bun broke. The burger itself was good, but honestly the over toasted bun just killed it for me. The fries were perfect and tasted delicious as usual. I had a great experience with the order taker, as she was so sweet and patient. The vibe was pretty busy at night but they still got my order out pretty quick! read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

Finally I managed to have the famous In N Out. I ordered double double and animal fries as per friend's recommendation. The meat was delicious and fresh. Service was quick and efficient. I will definitely go back to In N Out whenever I am in California. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

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The burger was 5 stars. The fries did not taste good. Definitely underwhelmed with them. Clean restaurant and friendly service. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

In N Out is a MUST HAVE for anyone visiting Cali! I've definitely missed it since moving out of state. It was my families first stop for food once our plane landed. Their customer service is always top notch and wait times typically aren't too bad. They're good at keeping the line moving if you go through the drive thru. Highly recommend trying their animal style fries! It's not on the menu but definitely an item you won't regret ordering! read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

In-N-Out Burger in Ontario is an interesting spot, right next to Chick-fil-A. I find that both are solid and equally good but based on the lines, In N Out is more popular. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

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Standard In-N-Out with great service. Fast and efficient and relatively clean inside. Connected parking lot to Chick-fil-A and close to the mall, many hotels, and more food. Convenient location and consistent food. Hard to beat a spot where everything is always the same, including the quality and expectations. Milkshake cancels out the lettuce wrap but can't turn down their phenomenal Neapolitan shakes! read more

In-N-Out Burger - Protein Style and Neapolitan Shake - Fast Food Near Me - Ontario, California

I almost skipped this stop because the line was long, but I'm glad we waited it out. The staff was courteous, took our order correctly, and the service was smooth despite how busy it was. Either I was really hungry or this was one of the best burgers and fries I've had in a while. Everything came out hot, fresh, and just the way we ordered it. My wife went with the protein-style wrap (no bun, wrapped in lettuce), and she was just as happy with her meal. Classic, reliable, and delicious In-N-Out delivered again. read more

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Everything is clean here and there is staff going around offering to bring ppl napkins & keeping it clean. Staff here is super friendly. You know what you're going to get here which is a fresh hot burger and you don't have to winter if your food will be cold or crusty. read more

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This in n out location does a great job. The food is always warm and well made. This is one of my go to locations. They haven't messed up my order ever. read more

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One of the better IN-N-OUTs around the area! They are always kind, sweet, and quick with our orders. Waiting around for food isn't a hassle either. First time I saw a drive thru empty nearing lunch! Their burgers are always juicy and fries are always crispy, not too salty. Interior is clean and the trash isn't overflowing. Definitely best location. read more

First time trying In-N-Out to-go and it was amazing! Service was lightning fast, and they got our (very specific) order exactly right. Huge thanks to this branch for nailing it--super impressed! read more

In-N-Out Burger - Not pictured, light well fries - Fast Food Near Me - Ontario, California

It's In-N-Out Burger, so it's always excellent. This location near Ontario Mills mall is no exception. I'm happy to say that I introduced my oldest son to the magic of adding grilled onions to your cheeseburger at this In-N-Out. He said the cheeseburger with grilled onions was the best burger he's ever had, so there you go. Grilled onions at In-N-Out is the only way to go, in my opinion! The drive-thru line at any IN-N-Out is always long, but this one went pretty quickly. They are very efficient here. And the service? Always great. The person who took our payment asked us if we wanted any stickers, and how many we wanted. That was a first! I didn't know In-N-Out had stickers for kids, but they do! My kids were very excited. The burgers and fries were delicious as they always are. I love In-N-Out! read more

We arrived fairly early and it's still quite busy. I can only imagine how busy it gets in the afternoon and this has a very small parking lot. Same great quality and taste. Staff are always professional, clean interior, can't go wrong with. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

Hey guys can you please stop serving me greasy crunchy fry crumbs? It's all the time. You put a few good fries on top to make it look good but I always get a carton full of crap and I'm over it read more

In-N-Out Burger - Crunchy greasy fry crumbs - Fast Food Near Me - Ontario, California

Haven't been to this location until now. Needless to say the drive through line was winding through the parking lot and competing with the line for Chick-fil-a. I arrived at the drive through at around 9:35pm and didn't speak to a someone to order until n Standard for In n Out though I guess. The interior ordering was just as bad. The Food is always delightful though which is the reason for the long lines. read more

Jadin, Amy, Kaylyn, Grace, and Jannie were AMAZING! They were so quick, so polite, and honestly left me with the sweetest feeling walking out. You can tell they actually care about their customers and the quality of the food, because everything came out perfect. Hands down one of the best In-N-Out teams I've ever had! read more

After getting a Chick-fil-A original sandwich, my eldest daughter and I went over to In-N-Out for some yummy fries. They both are conveniently located right next to each other so it was a very short drive over to the other side. Due to its small lot space, the drive-thru line if it's long will block most of the parking spaces. So be informed to park away from the drive-thru line. Otherwise, you may have to wait to get out of your parking space. Now to our visit... we went through drive-thru. Got 2 fries no salt and 1 water. Fries were very good as usual... right amount of crispiness and just delicious. Water was fantastic! LOL Staff who took our order and staff who gave us our order were both pleasant and nice. Line was a little long, but when is In-N-Out line ever short... maybe right when they open and right before they close LOL. Line went through fast though. Thank you! Exterior looked clean and pretty especially with the purple flower bushes along the drive-thru path. Will we come back for more fries? Yes, you betcha! Happy Eating! read more

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This is a drive thru experience on a busy weekend. The staff are friendly and work very efficiently. We ordered three cheese burgers as 3 cheese burgers with extra lettuce and tomato. Then for two burgers, we went with grilled onions, and one without onions; plus one fries to go. Burgers taste great, and fries taste as crispy as usual! It's a bit slower than weekdays because of weekend crowd; due to close proximity to Ontario mills mall. Drive thru ambience is fine as we just want to go in-n-out really quickly with great burgers. We are lucky the burgers at In-N-Out are not overcharged with inflation on cost and labor but increased to reflect the cost of doing business. It will be my go to in-n-out to go burger for years to come! read more

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Drive thu line is always long but it's always fast! Well worth the wait in line for some delicious food. Order always perfect. We went today and we saw the sign on window says ' free hot cocoa for kids on rainy days'. Which happened to rain today. Comes with marshmallows. My daughter enjoyed it. (Note: they did say child has to be present in car to receive the free cocoa) Staff always friendly at the window. They are fast! read more

This In N Out is the best I've ever been to. My son goes to school down the street and we stop here often for lunch when I pick him up... The staff is above and beyond friendly, you can tell they truly love their jobs! They go above and beyond in terms of service when dining in, and even the drive thru staff make me leave with a smile on my face. This has become at the very least a weekly tradition for us and it's not even the food that keeps us coming back, it really is the team of employees who makes all the difference in the world! Keep up the great work and thanks again for another great meal! read more

Cameron's service was AMAZING. He was kind and pleasant. Super attentive and easy going. He didn't mind kids ordering, he understood them and made them feel confident! Shout out to Cameron for being himself and offering exemplary service. It was a blessing after a long day. read more

This is the first time we ate there. The fries tasted like dirt and were undercooked. The buns were over toasted. We ordered grilled onions and didn't get them. My cheese burger didn't have cheese and no sauce. Won't go back there again. read more

Can't go wrong with In N Out! Stopped before my flight out of Ontario Airport! Aaahh glad I stopped, always reasonable price for quality burger and fries! Service is always fast and accurate u like the clown restaurant, only thing they could potentially use is some good music, other than that, Come and ENJOY!! read more

In-N-Out Burger - Animal style fries - Fast Food Near Me - Ontario, California

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I mean what else is there to say about it. It's in n out. The long line speaks for itself every time I go. Have been coming here for years and will continue too come for many more years read more

In n out is an experience! Never had a better California burger ! Melt in your mouth, fresh, always created perfectly!

In and Out? More like In and then I can't get out because I'm so full from all the top tier food I just ate! I got my food "Animal style", which is a subtle nod to the classic American song, "Animals" by Nickelback. That song is so good, I don't care what people on the internet say about the band Nickelback. That song got me through some tough times growing up. I give Nickelback 5 stars as well. read more

Thanks for having a dedicated fryer and bun-less option for this celiac gal!! I was super excited to have some fries after a long day at the soccer field!!! read more

When my cousin and I get together, we ALWAYS laugh and have a good time, but yesterday was a little different. About an hour before heading to In-N-Out for dinner, we found out some really bad news. We had just been bawling our eyes out and crying, so when we made it to In-N-Out, we were just being silly. We took the opportunity to blow off some steam and have a good laugh. The attendant was a great sport! While we were pulling up to the drive-thru, my cousin told me to whisper and ask the attendant what's on the "secret" menu. At first she looked puzzled. Then she adjusted her headset and asked me what I said. So, I repeated myself. She told me they don't have a secret menu and I said, "It's okay, I won't tell anyone. I turned to my cousin and asked, "What are those fries called again?"Meanwhile, the attendant was responding to my original question, "We have a 4 by 4 and a 3 by 3." She looked so serious. My cousin and I started busting up! When we were pulling off to go to the window to pay, the attendant smiled and said, "But really, we don't have a secret menu." She made our night! THANK YOU, In-N-Out for taking the time out to vet and hire such thoughtful and professional employees. You NEVER know what someone else is going through when they come in your drive-thru. Even people that just lost a loved one have to eat and that could have gone a whole other way. I don't know her name, but it was in the 8' o clock hour on 5/19/25. I hope that young lady gets a commendation. P.S. My order was perfect and everything was exactly how I requested it and the line was surprisingly fast for an In-N-Out. read more

One of the few fast food restaurants that I can go to and not come out feeling unhealthy lol. I usually get the lettuce wrap or tomato wrap burger, its always so fresh and yummy! I get that with the animal fries as way to compensate the carbs I gave up from the burger buns lol and it is so worth it! Its really cool to watch them make the fries, they do freshly cut the potatoes and make them right there. Once I took the fries home to finish it later and was worried it was going to taste bad as most fries do but surprisingly it tasted pretty good! Major plus. The place is always busy but they are moving fast to get your order to you fast! Its also fairly clean so most often I actually eat there. Parking situation is not bad either Ive never had a hard time parking by this in n out. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

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Was already down by Ontario Mills and In-N-Out was requested by my family for dinner! This location is actually located right next to a Chick-Fil-A, so sometimes the parking lot can be very crowded and a bit difficult to maneuver around. Tonight that wasn't really an issue. The drive-thru line moved very quickly. I can confirm the price increases discussed recently in the news and on social media. The location has the typical INO decor inside and out with plenty of palm trees around the store. It's always been clean when I've visited this location. The staff is friendly and efficient. I tried the double-double animal style and added chopped chiles tonight. I don't know if I just finally figured out my go-to order for INO after all these years, or if this location just made the best double-double I've ever had, but it was epic! The burger was still piping hot when I got home, which is rare even when I order it in a box with a lid. I was very impressed with the temperature and the quality of my burger this evening. Even the toppings seemed more fresh than usual. Thank you!!! read more

In-N-Out Burger - Double Double, animal style, add chopped chiles - Fast Food Near Me - Ontario, California

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Customer service 10 stars! This location is THE best! Greeted as soon as we got close to the register. Super clean. I saw the cashier sweeping multiple times while we were in the restaurant. A guy (who looked down on his luck) asked for a meal, was told unfortunately no, but they did give him a goodie bag. Another customer also bought him dinner which was nice. This was my family's first time in a while to an In N Out and they loved it! Our fries were pretty cold so we went to buy another one and ask for it to be extra hot. The cashier told us she would just replace it. What great service! Can't wait to come back to this location just for the service alone! My parents were amazed with the fresh hot fries and strawberry shake. Got our burgers with raw and grilled onions and ate with sport peppers (they were very hot!) read more

Perfect. Was my first stop after landing at Ontario International. I'm a Baldwin Park native but live in Buffalo now so when I come home the first thing I do is head straight to In N Out for a Double Double Animal style with extra extra grilled onions. This hit the spot. Thanks In N Out read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

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Went through the drive through and didn't realize that they had charged for 3 burgers instead of one, but they caught it, and stopped us before we drove away! Very impressed with their service! read more

Conveniently located off the freeway and next to the mall, this is an excellent In-n-Out location. I usually mentally prepare to spend 30+ mins in a long line whenever visiting but even on a Saturday night, this was a prompt experience. Everyone who was working was efficient. The order was accurate and delicious as always! read more

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Well there is a lot to say when it comes to In and Out. I live in the Surrounding area where In and Out first started. I am 63 yrs old. So, I have been going to In and Out for a long time. There were only a few stores when I started going. Limited to CA only. Over the Years of Stopping in at Different Locations, I have always had the Most Satisfying Experience. The Upmost Excellence of Service. I have always been Greeted by the Nicest of Employees. Their Employees always seem to project a happy work Environment. High energy positive work ethic. In and Out Stores have always been kept Clean and Well Maintained. In and Out has always provided such Outstanding Fresh Products on their Menu and Secret Menu, at a low but Competitive Price. I also Like the Fact that In and Out is Incorporating God as a part of their Business, in Subtle ways. I am always using In and Out in my Conversations with my Friends and Family about how almost all Company's and Business's need to incorporate In and Out's Business Formula. 1# Take Care of your Employees, keep them Happy to where they love Coming to work. Pay them a Fair Wage. Give them Opportunity's to Advance in the Company. 2# Keep your Stores Well Cleaned and Maintained. 3# Always take Care of your Customer's. 4# Provide a Great Product for a reasonable Competitive Price. (In and Out's Formula for Success.) In and out does not have to Compete with all the other Businesses who are trying to stay afloat due to chasing the ol mighty Dollar. In and Out stay's true to their Principles and Values. Love the Fact that they are Alway's Concentrating on keeping their Product's Fresh and Keeping their Prices as low as Possible. Me and my Sister have had a couple of instances, well I won't get into the Story's but all I can Say is In and Out Employees and a Manager were incredible and Understanding to our Delima and Bless their Hearts Saved the day a Couple of times. I truly can't say enough about IN and Out, and this is for all the locations I have been to, all are a Class Act. Thank You Lynsi Snider for being #1 in Leading by Example and Staying true to yourself, your Employee's, your Customer's and your Company. I Love In and Out. Can't Get Enough. read more

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usually never have issues here but unfortunately this time just didn't hit the mark. first I asked for peppers at the food window & spread. when leaving I ask if there's peppers in the bag she reassures me there is but... there is none. then my cousins gets his meal & there's a hair in his fries. people should have their hair sleek back with hairnet to avoid. didn't even eat them. then my aunt gets her burger & there's barely lettuce. overall just disappointed. read more

In-N-Out Burger - sad buger - Fast Food Near Me - Ontario, California

Another great location and perhaps the best cooks? Our late afternoon visit seems to confirm that this location is expertly run. If only their neighbors (Chick-fil-A) would have their shit together, their ineptitude at parking lot management and courtesy towards their neighbor is sub-par. The drive-thru for In-N-Out, conversely, is well placed along the perimeter, if you can get past the bozos next door. We were cut off twice, coming and going. The line in drive-thru moved quickly despite only having one lane, and the food was just coming to the pickup window after paying. The first glance showed they followed all Secret Menu instructions perfectly. Like many people we decided to eat in the car in whatever shade was available. I really enjoyed my 3x3, so cheesy, it was perfect. We skipped fries, I never really liked the In-N-Out preparation, and after experiencing a batch spoiled by an actual rotten potato at a Riverside location, I decided not to bother in the future. That's nothing on this location but I also feel less like a slug if I skip fries altogether. In summary, this location is harder to enter or leave than many I have visited, mostly because of their lame inconsiderate neighbors (maybe Sunday is good because these jerks are closed?). Nevertheless, the cooks here did us a solid with expertly prepared burgers and a grilled cheese sandwich for the lady. read more

In-N-Out Burger - Secret Menu done right! Loved my 3x3. - Fast Food Near Me - Ontario, California

I'm sad, I never thought I would have to leave a negative review for In-N-Out. I don't know if the person I was ordering from was new and being trained, or was just not as good at customer service as she should be. But I had gone to in and out over another option, and I sincerely wish now that I had not. When you order fries with extra salt and they come under done with virtually NO salt, you know that it wasn't in your head when you thought that they were mistreating you as a customer. I called them, I didn't want compensation, I just wanted to inform them of the completely awkward and sincerely avoidable situation their employees put me in. To be completely honest, the representative I talked to made me feel better so kudos to customer service over the phone, but the workers at this location seem to be suffering from a lack of care! It's sad, I have always frequented In n out because my mom loves it, but after this experience, I won't be back, to any location, ever! Customer service at this location tonight was in the toilet! read more

In-N-Out Burger - My order - Fast Food Near Me - Ontario, California

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Best burgers ever! Who can say no to this place? Great food and great service. Love it no matter what. read more

ATTN Faith and Adrew First time this location REALLY BAD CUSTOMER SERVICE IN THE DRIVER THRU They get Mad of me coz i tell them my hamburger bun was burn. I heard the guy whe give to the lady my new order back he!! said her tell the . (M F ) word if he don't like go somewhere else!!!! O just give them the soda back and I didn't get my order! read more