I've been to this chick fil a a good amount of times for the drive thru or pick up orders. Today was the first time I sat in there. I didn't know, but this location has an indoor playground! Also, I've never sat in a chick fil a and was given free samples to try new products. That was actually pretty neat. They had someone constantly walking around checking in on guests, and keeping the place tidy. It's pretty spacious. This location never ceases to impress me! read more

Dinner to go at the Fil-A of the Chick. We did a drive thru order that consisted of a spicy delux Chicken sandwich, grilled nuggets, side salad, frosted peach lemonade, and a Pineapple dragon fruit frosted lemonade. Everything was perfect as usual. The staff was friendly and helpful. read more

Chick-fil-A - Fast Food Near Me - Ontario, California

Stopped by this Chick-fil-A while charging my Tesla at the Superchargers right next door, and it couldn't have worked out any better! It's the perfect place to grab a quick bite while you wait. I ordered the #4 Chicken Strips, and my partner had the Grilled Chicken Club. As always, the food was fresh, hot, and packed with the amazing flavor that Chick-fil-A is known for. They never disappoint! The staff was incredibly friendly, welcoming, and professional. The restaurant was spotless, and the dining area was cool and comfortable--the air conditioning felt amazing, especially on a hot day. If you're charging your Tesla nearby or just looking for a great meal with outstanding customer service, I highly recommend stopping by this location. Great food, a clean restaurant, friendly employees, and an unbeatable location. We'll definitely be back! read more

Chick-fil-A - Fast Food Near Me - Ontario, California

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Always a good experience at Chick-fil-A! The food is fresh, the chicken is always tasty, and the service is friendly and fast. We come here pretty often with the family and it never disappoints. Definitely one of our go-to spots! read more

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I really like this Chick-fil-A location. Every time I've stopped by, it's always been a positive experience. The Chick-fil-A employees do a fantastic job! They are kind, patient, and helpful. As for the restaurant, it's always clean and has a very inviting atmosphere. And of course, the food here is delicious. I personally enjoy grabbing breakfast, the chicken biscuit is a must! Will definitely be coming back! read more

Chick-fil-A - Chick-fil-A Chicken Biscuit Heart shaped for Valentine's Day! - Fast Food Near Me - Ontario, California

I'm not sure why this Chic-fil-A has such a low rating but I had the best experience. I didn't have lunch and haven't eaten this in a while and decided to stop by. Everyone was just super friendly, welcoming, and accommodating. The food was delicious as always I've never really had a bad experience with it. They don't have to put they come and pick up your trays and throw your food away and they do. They came and asked if I needed anything and brought me napkins. I couldn't have had a better experience and these are the reasons that make places like Chic-fil-A and In N Out stand out! read more

Store was clean, staff was friendly, food was good value and tasty! Only concern was why order online and still having to wait when you arrive for pick up? It would have taken just as long to order in person. read more

This is the best Chick-fil-A I have ever been to! I want to thank the management and staff for being so amazing. We visited on 5/12 around 7:30 PM during a really busy work week, and it also happened to be my niece's birthday. What was supposed to be a quick visit to see her turned into such a memorable night. The staff went out of their way to sing "Happy Birthday" to her, and they truly made an ordinary, stressful work night feel special for our whole family. This was our first time visiting this location, and we will absolutely be back. Thank you again for your kindness and incredible customer service! read more

Chick-fil-A - Fast Food Near Me - Ontario, California

Best experience, hands down. Bethany was so helpful and gracious. She was nearby and noticed we were having trouble with our mobile order, upon further investigation, turns out, I ordered for the wrong location. Bethany told me what to do to remedy the situation. Victoria was also very helpful when ringing me up to expedite my reorder. My kids were exhausted and overstimulated and Bethany went out of her way to streamline the process and smooth out any hiccups that occurred. She even chit chatted with us and answered some questions I had about other franchises. What might have turned into a bad experience (my fault) turned into a really great one! Thanks to Bethany, Victoria and the rest of the Ontario Mills Chick-fil-A staff. read more

I've been a loyal customer for a long time and regularly buy the original iced coffee twice a day at various Chick-fil-A locations. Every Saturday night, I order it with no ice since Chick-fil-A is closed on Sundays. During my recent visit, I politely asked Bella, the manager, for an empty cup of ice, and she refused. What made the experience especially disappointing was how rude and unprofessional her attitude was throughout the interaction. I've visited many Chick-fil-A locations and have always experienced excellent customer service, which is why this encounter stood out so negatively. This was by far the rudest manager interaction I've had at any location. I hope management addresses this so future customers are treated with more courtesy and professionalism. read more

Food came out great and fast. BUT I ordered a 6ct chocolate chip cookies @building#4350 chick-fil-a in Ontario mills Pkwy And they took 20-25 minutes to "bring" the cookies out. (I had already finished my spicy deluxe meal and was still waiting) They never came out so I had to go into the building and when I received the "fresh" cookies they were cold. Not worth the 20 minutes for cookies. Don't get me wrong I love chick fil a but I wouldn't want to go through this again. Thank you guys. read more

I will never come to this location again. Last week I asked for 2 salad dressings, I got 1. Ok that was ok but today I asked for 2 and got none. So now I have a salad with no dressing. read more

I don't normally eat Chick-fil-A but there were no good options near the chargers. I want in to order and they were very nice, they brought out my food. They even came back to ask me if I needed anything else. I ordered a spicy Southwest salad with fries. Bathrooms were very clean. They had a good choice of condiments out aswell. read more

Upsetting. I redeemed a reward on a mobile order for my meal and the fries were basically empty. I called to complain and no one ever answered the phone. It looked like someone literally started eating them and then just gave the leftovers. What's the point of redeeming the reward if this it what you'll get? read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Ontario, California

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This location is right off the 10 fwy by Ontario Mills. Quick and friendly customer service. The food is pretty consistent here. The parking lot can get packed since it's right next to an In-N-Out. read more

Chick-fil-A - Grilled Chicken Sandwich & Waffle Fries - Fast Food Near Me - Ontario, California

Ashley is amazing! She was so sweet and bubbly at the drive thru window and absolutely made our day. They are super lucky to have such a wonderful worker! Food was also great per usual! read more

Food was delicious and customer service was great. We came in Saturday morning after a bad experience next door at ihop.. the young girl in the front was phenomenal. She was kind courteous informative and is 100% great at what she does! Thank you food service and ambiance were all a 5! read more

I wouldn't recommend this place why cause people be biting their nails while cooking or serving shakes and all was there earlier and let me tell you we got a shake and most of it was almost gone til we tasted a finger nail in it and manager whoever that guy was tried to say it was a pulp like ok there's a difference pulp when it's wet it's wiggling and soft and easily breaks apart finger nails are hard and stiff that the one we had was hard and stiff manager obviously took it when he shouldn't have and replaced it with a dried up pulp so we wouldn't do anything about it but yes we ended up sick cause of it and had to check my daughters ice cream to make sure hers didn't have any finger nails cause that is gross if anyone got that am sure they would do the same cause why spit your finger nails into shakes and ice cream that is disgusting to do. read more

This crew is on fire! It's 5:30am on a Thursday morning. What would normally be a stressful day at the airport turned to an incredibly pleasant experience. Cory (at store number 80737), helped my mom and I with our order. Unknowingly to us, we ordered the same thing but said one word differently. Cory caught every single thing we said which made my mom change the wrong word she said. If it weren't for Cory repeating back to us exactly what we said, she would have been unhappy with what she ordered even though it was exactly what she ordered. We paid and as I was leaving the incredibly long line behind me, I thanked him for listening so carefully even though it was so loud in here. He said it was his pleasure and only at that moment did I actually believe that overly-repeated phrase. He meant it. He smiled and moments later we got our food exactly to order. Thank you Cory and crew for a GREAT start to our vacation to Memphis. Side note, as I'm sitting in the dining area, there's a photo on the wall of a man beaming from ear to ear while he's about to take a bite of food. I'm convinced that he was also served by Cory because I'm also smiling while eating. It was my pleasure to eat here and be served by Cory. Just to mention, as the line was through, he came over to check on everyone in the dining room to make sure everyone is happy. I guarantee we all are. read more

Chick-fil-A - Fast Food Near Me - Ontario, California

Nicest staff! Great job in hiring, the team today (4/15) were really kind and helpful. And the food is always excellent. read more

Good service, fast response and good food I like this place because jt is clean Just try to get spicy chicken deluxe 15.5$(tax) read more

Food is okay. Got the fried filet sandwich with lettuce,tomato,pickle. Nothing to write home about as far as taste. It was fresh tasting. Waffle fries were tasty. Service was fast and friendly. Order was filled fast. Didn't really pay attention to the ambience as this was take out. read more

Their drive through is so slow, just get off and don't even get Stuck in it. Other that that, their over priced food is okay. I left this review while I was in the drive through.. I get back to work and notice they forgot the fries to my combo.. this is definitely not a place to come on your lunch break, my first experience of chick fila wasn't great you would say read more

Sad, sad, sad, hair, hair,hair. There was a long hair in my honey pimento chicken sandwich. I had to open the bun for some reason and found it. That, coupled with my frustration with the drive thru line was a bad experience. in this drive-through, there is a two lane merge. Well the person in the other lane didn't think that I should merge. The person behind him was also going to just keep going.I had to honk in the drive thru! There really should be someone there making sure everyone is being honorable. read more

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Customer service was absolutely great. Got up to throw away my trash and someone was there before we could even make it to the trash can. We were checked on if we needed anything and very attentive. read more

Rude asf dirty inside they make your food wrong and get mad when you ask to fix it and make you pay extra for sauces

Had an awesome experience and some great food and really good customer service from chloe!!!

I am on my way to Vegas and I stopped at Chick-fil-A i've eaten many of them in San Diego, and they're fairly good except for this experience. And i'm only giving it three stars, because one I had to use the bathroom, then the bathroom was atrocious, the service was not exceptional. We went through the drive through, and it was rather slow, the food I have to say, my husband liked his Chicken Sandwich. And he got chicken strips, and he got Waffle fries. I got the eight piece grilled tenders, which was a complete rip off because that could have fed or not even fed a bird. So if anybody out there is looking for grilled chicken tenders, this is not the place for you. I can't remark on the ambiance because I didn't really go inside. Except to use the restroom so that's not relevant. read more

I haven't had a spicy chicken deluxe in a while and my taste buds were due. I forgot how much I liked Chick-fil-A my! Also, I am always amazed at how everyone at Chick-fil-A is consistently nice and thoughtful. Sometimes you forget what customer service is until you see it again! read more

Excellent service! Aura took my order and was so nice! Thank you to everyone at this location that shared their beautiful smile with me today! read more

Chick fil a has so many different items to choose from it's sometimes hard to choose.. I had a delicious chicken deluxe sandwich that was very filling and flavorful . Custom service was great, everyone was super pleasant and I look forward to going back . read more

LOVE this location! All the staff are friendly and very helpful. The food is always fresh and hot. The extra freebies and free events hosted by this location make this my #1 Chick-fil-A spot! read more

Chick-fil-A is so good to go there is there new sandwich the pretzel one is so good and go get the berries spray, lemonade, tea, and water one it's so good. Go there now it's so good. I go there once a week and I know My Name cause I'm there all the time it's so good go therevery clean. Very good service. The aesthetic is drive-through I've ever been to go there now so delightful so delicious the farm there's one like two minutes from my house chef so good. Go there now their food they're so good read more

Breakfast was absolutely delicious and came in an adorable heart shaped tin! Truly was surprised when we took the items out the bag Wayyyy to surprise us this morning and what a wonderful surprise it was read more

Chick-fil-A - Valentines breakfast Biscuits - Fast Food Near Me - Ontario, California

All the staff at the drive thru are rude and lazy. They take two line orders but act like only one person is working. Instead, they stand around gossiping at the window and ignoring guests. That's not professional or respectful 9/15/2025, 9:55 PM The bagger handling the food acted like it was her first time. A lot of sauces were missing, and the order was messed up. read more

Ashley was such a sweetheart! So warm and kind. I'll definitely be going back to this location just for her! Love her happy and bubbly personality :) read more

Limited menu because this is at the airport. That means no chicken noodle soup and a few other items. Service is good and there are plenty of seats nearby. read more

Chick-fil-A - Fast Food Near Me - Ontario, California

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Wait time is long! Waited about 25min in the lobby. I went again because I work near by and like the food. Ordered on the app still had me pull around and wait for my food. read more

A fast-food chain restaurant in Ontario that serves Chicken Sandwiches, Strips, and Nuggets along with Salads and Sides. So far we came to this place twice. The inside of this place is clean enough, well organized and nicely decorated. This place gets crowded most of the time. They have plenty of delicious options such as Chick-fil-A signature Chicken Sandwiches, Salads, Chicken Nuggets, Mac & Cheese, Breakfast Items, and many more. Their food is good and the overall service is also appreciable. However, the price seems a bit high. read more

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I was on my way home tonight and thought I get a quick bite at Chick-fil-A near Ontario Mills Mall. I do enjoy their Original Deluxe Chicken Sandwich plus Strawberry Shake and that's what I got. Total bill came out to be $11.57 which is a little pricier than other fast food places that sells chicken sandwiches. But they are the original chicken as they say. Gotta go with the claim LOL. Chicken sandwich was very moist and tasty. Love it with lettuce, tomatoes, and cheese plus their original sauce. Yummy! Strawberry ice cream shake is a sweet treat... so gratifying! Can't go wrong with this combo! Drive-thru staff was pleasant except for when I asked for a water, the lady at the window gave me a look. I still got my water though. Thank you! Wait time at the drive-thru is always long, but that's how it goes with a popular chicken sandwich restaurant. By the way, they are next door to In-N-Out. Burgers or Chicken Sandwiches... you pick! Anyhoo, come on by and support your neighborhood Chick-Fil-A! I know I will whenever I'm in the area. Happy CFA'ing! read more

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