Very pleased with the experience we had with AKB. Hope to use again for our kitchen…read more Ben and Chris were professional, knowledgable, and dependable. We were pleased with the plumbing, electricial, and tile (Ivan and Simon) sub-contractors that were used for our bathroom project. We've encountered our fair share of contractors and, for this job in general, received many over-the-top quotes and/or no shows. Ben was reasonably priced and consistent in his communication. He provided us with a project calendar (we've never had that happen w/ a contractor) and while, his team went over their original due date--unexpected issues--he maintained communication with us about who would be where, when, and why. Very happy :)

I have a very small kitchen so I wasn't anticipating spending more than $10k on a makeover; in…read morefact, I was trying to keep the cost to around $5k or under for cabinet refacing and a new counter/sink. I had quotes from 3 other individuals/companies around town and they were either too sales-like for me or weren't responsive at all. I have to admit I was hesitant about going forward with AKB since I'd not read any review about them, but I had a good feeling after I met Benjamin to receive the initial estimate. I got the impression that he actually really cared about his work and the job he does and it was more than just a paycheck for him. I really liked how he was even able to give me a ballpark estimate with just some pictures I sent him before he came over to give a true estimate. I initially reached out to Benjamin in late May and we had decided to start work the first week of July (on that note, he also had earlier availability than anyone else I had received a quote from). We wound up pushing that back once we received the final quote as we wanted more time to save money for the job. He started work on our kitchen on a Monday and was basically done by Friday, except for a few items he had to come back to finish up early the next week. He was great about communicating when he would be at the house and did a fantastic job cleaning up each day--we were able to still use our kitchen in the evenings. We did the back-splash ourselves to save money, and after finishing that, I'm just floored at how beautiful this kitchen looks. I even have to force myself to go to sleep and stop staring at my kitchen each night. It was 100% worth the money and I would recommend Affordable Kitchen & Bath to anyone who wants quality work for a great price.

Would never return or buy anything from this store. Was not greeted, ever approached, or even…read moreacknowledged. 4 employees in the store and no one else in the store. An employee about ran over my mom and did not even say anything. Atrocious customer service.

I won't be shopping at The Tile Shop again. When I purchased my tile, I was told that any extra…read morecould be returned. However, when I actually tried to return it, I was informed of a 60-day return policy--something that was never mentioned upfront. Unfortunately, my project took longer than 60 days, so I was stuck with the extra tile. When I brought this up, the manager, Chad, was completely unhelpful. Just a great example of poor customer service and leadership. If you're looking for flexibility and good customer service, I'd suggest going elsewhere.

Returned to drop off 7 more knives (santoku and steak knives) following my initial great experience…read more(chef knife and paring knife). Since I live in Indiana, I told the owner I was in no rush and would plan an afternoon for errands to retrieve the knives. Provided my name and number and received a text a week or so later informing me of pickup times and price. SO EASY!!! This was definitely worth every penny to have like-new kitchen tools and I shouldn't have waited so long. Several parking spots out front of the building directly off of Shelbyville Road and building is easily accessible. The owner was super nice and pleasant and answered a few more of my questions regarding scissors, yard shears, etc. Planning to return very soon to get the rest of my To Do list completed and so grateful to have a friend who recommended this business to me. Very affordable and quality service. I've had to be extremely careful since getting my knives back because they are very sharp! :)

as a Soldier and Outdoorsman I have found Hemerdinger to be superlative in the care and sells of…read moreknives I use . From my govt issued utility knives to my custom made and heirloom sporting knives. I get old world service that reminds me of the best German knife shops excellent service - I highly recommend this shop it is a trip into a time when craftsman gave you quality items that last for generations and service that is intentional and aware of your needs i drive from southern Kentucky (100 miles) so Heimerdinger can professionally clean my sporting knifes after heavy use over a long season He also was who I took my govt issue bench mades and sheath knives to clean and sharpen after deployments often corrects dented edges - sand and dirt build up in the benchmades I Highly recommend - you get old world craftsman service that is so hard to find Brenson Bishop

Went here to shop for some bathroom showers/vanities for my basement that we are finishing. The…read moreplace is very large and does have a large selection and the layout is very inviting and near. Like a huge showroom floor of the best stuff. We went on a late Thursday morning and there wasn't many people there at all. Our issue was the workers. The few we spoke too seemed to either be unknowledgeable, uninterested and lacked customer service skills. The lady working the front entrance I hope was new because she was clueless about everything including the layout. The representing that she finally got for us after about 15 min of us roaming around seemed like she would rather get a route canal then help us out. Also kinda spoke to us like we were the expert and should know about the brands and product. When the main focus of our visit is to to see what our options were and to see what we liked. I'd say about 24-48 hours we made our purchase but not from here. The customer service experience turned us off. The pricing at This establishment is in the high end. However as mentioned they only have high end things on the showroom floor. So that is to be expected. Most people including us do not mind to spend a little extra for nicer things but we do expect to recover knowledgeable and helpful information before making a purchase of large magnitude.

Worst customer service I have ever seen. First, when we entered the store she told us that there…read morewas limited capacity and that we would have to wait in the car until they called. I honestly didn't have a huge problem with that until I heard a lady say she was going to look at something real fast and they let her enter. After we got to enter the showroom and found some items we loved, she couldn't help because she had to stand at the door, but we could be put on a waitlist or look it up online. I did not drive to the store to then go look it up online. This store has some really nice pieces, but very poor customer service. They took social distancing to a new level! All in all, we wanted to purchase items for our bathroom remodel today, but I refuse to buy from a place with poor customer service.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

Made an appointment for 1 pm today with Jeremy to repair 2 doors, and he called to do the repair…read moreover 2 hours early. I let him know I can't do that early, and he was extremely rude, giving attitude. He kept saying he had nothing else to do and needed to come now. I said I need to keep the 1 pm appointment. He said he might be there or he would try to be there. I said you can either be there or not so which is it. He said I can't be there and told me to call the company if you have an issue with it.

I contacted Connor Remodeling for an estimate on new flooring for our dining room, with the…read moreintention of using them again for a larger upstairs project in the coming months. I received a text confirming that Jaime would arrive at a specific date and time. Jaime did arrive on schedule with his measuring equipment, but he did not bring any samples. He told me he would follow up in a couple of days with pricing. It has now been over 12 days with no estimate and no communication. He also didn't seem particularly interested in the project or in answering our questions. This lack of follow‑through is disappointing and unprofessional. If a company has the tools to take measurements on-site, there's no reason an estimate should take this long. Two other companies measured the same space with basic tools and still provided same‑day quotes. Choose a company that values your time and delivers on what they promise.

I contacted Conner's along with a few other companies for an estimate to remodel my bathroom. When…read moreJamie came out he was able to give me an estimate and an approximate beginning and ending date. After some conversation with my spouse we decided to go with Conner's and we are very happy we made that choice. Not only did they finish on time but all the workers who came into my house were friendly and respectful. There was good communication from the office as to who would be coming to work and on what day. When we encountered a few problems (like the floor heating vent was right where the vanity needed to be), Conner's found a good solution. The bathroom is beautiful And well worth the price we paid. We are so glad we chose Conner's to renovate our bathroom.

Loved my experience with Cornerstone Kitchen and Bath. I worked with Kim Brown, who made my dream…read morekitchen and mud room a reality. Highly recommended. Great people. Great product. Overly happy with the finished product and process of getting there!

From the owner: Cornerstone Kitchen & Bath is the premier choice in Louisville and Southern Indiana for your custom…read morekitchen, bath and closet needs. Offering a full-range of countertop and cabinetry choices to fit your style, our designers can turn your dream project into a reality. We provide professional planning, design and installation services to accommodate any budget for homes and businesses alike - and we have partnerships with leading materials suppliers and builders in the area. Whether your dream kitchen includes marble, quartz, granite or wood countertops - or your ideal bathroom features hand-crafted, high-end Amish cabinetry or a more affordable quick-ship manufactured line - we would love the opportunity to take your home from inspiration to completion. Contact us for a free design consultation.

I could not be more pleased with Eric's work. He refinished my bathtub and tile surrounding it. The…read moretile was quite old and in very bad shape. Everything looks brand new. Two professionals, a floor installer and a general contractor, have seen it and both wanted his contact information as they were very impressed with his work. Eric really shows attention to detail and making sure it's a job done right. He's also a very friendly and a likeable guy - the kind of person you want working for you.

Eric was great to work with and did an excellent job on our tub. It was easy to schedule and we…read morewere able to get an appointment quickly. Quality materials and couldn't be happier.