Welcoming staff, clean space and great prices. I had a facial with Daisy and definitely plan go…read morerebook in the future. Cute little shop in the waiting area to kill time.

Okay hands down the BEST MASSAGE EVER! I've been working out daily for the past year and decided to…read moreadd massages in my recovery. When I say that massage was more than worth the investment. From the time I walked through the doors the experience was life altering, no exaggeration! The staff from the hostess to the masseuse 10/10. Beyond attentive, extremely professional, thoroughly explanations, amazing listeners. I could honestly go on for hours. And it smelled heavenly. Immediate tension relief just walking through the doors. My next visit will be the entire spa experience not just the massage.

Ok, I have had anyone review my face like they do here. The technician was amazing! She was…read morefriendly, intelligent, and gave me advice I've never had before. I've been getting Botox and fillers for years. I thought it was perfect. I'm waiting to see the full results of my visit. I'll post soon enough.

I can't feel or see any difference. After spending about 35-40 min for a 2 very highly recommended…read moreservices on very pricy cost $$$. I had checked many places and only 1 in Chattanooga "HB" its worth the time and the money!! From now on I will only follow the recommendations since I'm tired of disappointment. Also ladies we need to know the value of the services, if someone charged big $$$ they need to provide the service they are charging us for!!!

Had a wonderful experience at the Ama Spa. My Maid of Honor had planned a spa day for my…read morebachelorette at a different spa. Unfortunately, that facility closed without notify their customers (don't waste your time with Mountain Escape Spa). We were able to secure a last minute appointment for four people at Ama Spa. I had never heard of Ama Spa, but we are all so thankful we discovered this spa. They were aware of the terrible start to the day we had experienced and went out of their way to make the day as special as they could. The facility is clean, luxurious and inviting. You are initially greeted by professional employees and then escorted to a lounge where you can enjoy water, tea or champagne. The staff will present you with forms to fill out where you can add on services. You are then shown a room where you can pick a locker, get robes, slippers and place your valuables. I selected the AMA signature facial and added a collagen face masque and a hydrating hand treatment. My aesthetician was Daniela and she was excellent. I found her to be professional and thoughtful. If you are in the Chattanooga area or are in need of some spa time, I highly recommend Ama Spa!

Excellent! This is a beautiful and relaxing spa in the Edwin hotel. I thoroughly enjoyed my massage…read morewith Lesha! ( She's so good and popular so book her at least a month out.) The director, Damir, is friendly and helpful in choosing products and services. Enjoy!

I always have a positive experience. Been a client for a…read morevery long time. Therapist always makes sure I leave a satisfied client.

I went in with painful knots on my neck, shoulders and arms. Lindy took care of them in a kind and…read moreprofessional manner. I feel so much better!

Bought from coupon for massage/facial. I selected only 1 and groupon selected another for a friend!…read more I called, no answer - voice mail full. I went online on facebook to schedule an appointment and the link did not work. I tried several times.I called all day and the next day. I contacted groupon help line and entered online my complaint have not heard anything back. My credit card gave me a credit back. What's wrong with this business. Been using groupon for awhile, never again !

I went for several services. It was right off the interstate and parking was available. I was…read moregreeted by the owner which was great. She was providing most of the services but the massage was with someone else. I enjoyed the massage. There was a lot of stretching which I wasn't use to but needed. They also use a machine to massage your muscles which was new to me as well. I am use to just someone's hands. I would definitely go to him for stretching because it was good. I also go a manicure and pedicure along with waxing. All were done in a professional manner. She was engaging the entire time. It was a great experience. I will definitely be back.

Super cute day spa! Friendly and adorable lobby. The facial and massage were great…read more Bought a bar of patchouli soap and an essential oil blend. Highly recommend supporting this business.

Had an incredible prenatal massage! Dan addressed my concerns and gave special attention to the…read moreareas that were causing me more discomfort. Incredible front desk staff and all around a great experience!

The Spa at the Chattanoogan was a lovely experience. My partner and I booked a couples massage to…read morecelebrate our anniversary. Our reservations were confirmed the day prior via text message. When we arrived, we were greeted by the manager Patrick and the receptionist Susie. Our massages were wonderful; I asked my therapist to focus on my back since I'd been having some pain, and she did just that. The massage was very relaxing and just what I needed the day after a long drive. Afterwards, we were offered a nice variety of drinks from water, tea, peach Bellini and champagne. We sipped our drinks in the guest lounge to decompress before checking out of the room. Upon checking out, I left a gratuity for both massage therapists and Susie gave us recommendations for places to eat in Chattanooga. Overall I had a wonderful experience and I would visit again.

From the start everything was great. We were able to schedule our spa services via email with…read morePatrick, who is one of the sweetest and funniest people I met while visiting Chattanooga. Our reservations were confirmed the day prior and I was offered a complimentary eye treatment. Yes :) please and thank you :) On the day of our visit, everything went pretty smoothly. We were offered a nice variety of drinks from water, tea, peach Bellini and champagne. I do wish the spa was a little bigger to allow more lounge time to truly soak in the spa experience. Also, a locker room or changing room different from the actual treatment rooms would have been nice. Everyone was very pleasant and the treatments were nice. Julianna was great during my massage very relaxing. Brandi did my facial. The best part of the facial was the facial massage. It was ridiculously relaxing. My biggest concern is that I scheduled two 80 minute services. I arrived at 10am and was done with both services by 1210. I feel like both services were cut a little short and I am used to having a more full experience when visiting a spa. I would have said something prior to leaving, but did not realize the time until I was back to my room. Not sure if I would visit again due to the timing issue, but I did enjoy what I received.

Pamela and her staff are amazing. They honestly care about you and work to achieve the best outcome…read morefor you using therapy techniques suited to you. I've been coming here awhile now and have no complaints whatsoever. Pamela massages the muscles, etc., to relieve tightness, pain, nerves, etc. Keri and Denise help with exercises Pamela sets up exclusive to your needs. You'll never get more personalized service or anyone as caring, helpful, and compassionate as these ladies.

1 Star - An Unforgivable Mess of a Service Experience!…read more We booked a couples massage at Massage Envy on North Shore two to three weeks in advance to celebrate a late Valentine's Day. My wife and I took an entire day off work and even arranged for 45 minutes of travel (one way) 1 1/2 hours in total, to drop our son off for childcare, all to make this appointment at 9 AM. We received two confirmation messages from Massage Envy the evening before, so we were all set. The morning of the appointment, with barely an hour's notice, the manager--Jordan--calls to cancel our appointment. Her excuse? That it was "unsafe to drive" due to snow and "ice on the road." Let me set the record straight: We live on top of Lookout Mountain, drive a rear-wheel drive pickup, and the temperature never even dropped below 36°--hardly freezing conditions, making ice formation IMPOSSIBLE. The roads in Chattanooga and surrounding areas were perfectly clear, and I personally woke up at 5 AM to get ready and drove our son to childcare, ensuring we could make our appointment on time. Instead of taking responsibility, Jordan spewed a weak, laughable excuse about unsafe roads and then had the gall to offer us facials or individual massages at different times as if that could ever make up for the massive inconvenience and wasted day off work. We explained our entire situation--our meticulous planning, the sacrifice of work and time, and the real disappointment of having what we had been looking forward to ruined. Yet, she showed zero empathy. When I asked her to escalate this to her boss and compensate us with two free massages for the utter disruption, she called back and flatly refused, offering a pitiful upgrade for a facial or hot stones instead. I asked for the 60 minute massage to be upgraded to 90 minutes, to which she said she could not do that because of their "system". To add insult to injury, she arrogantly tried to correct me when I pointed out that, per their own website, we would have been charged for canceling the appointment--if we'd canceled ourselves, that is. But because her team "couldn't come in," she tried to rewrite their policy on the spot claiming we would not have been charged. Finally, I requested a full refund of our gift card due to the worst customer service experience I have ever received, and she dismissed us entirely, claiming she could do nothing since we purchased it online. This is not only unacceptable; it's an outright scam of a customer service experience. Massage Envy on North Shore, under the management of Jordan, is a total disaster. Their bull**** excuses, complete lack of accountability, and shockingly poor customer service have ruined what was supposed to be a special day. Do yourself a favor and steer clear of this place if you value your time, money, or sanity.

My brows look great! I had a brow lamination and tint. It was my first experience with this and it…read morewent very smoothly.

10/10 service! The cutest little salon, convenient location near Publix on the North Shore! Free…read moreparking on both sides of the street. I look forward to coming here for brows for months to come :)

Marcus did my gel fill and Daisy my pedi and they were awesome! As am traveling was glad to have…read morefound them, I got a pink/white ombre fill and it was lovely.

Got a builder gel over lay on my natural nails because they kept breaking on the side wall. Can't…read morebelieve this nail tech did so well. They aren't chunky like other places, looks like my natural nail but sturdier. Love ! I also got a pedi and they really massage here.