Excellent massage by Carrie. The atmosphere is so much more relaxing than the large, "box store"…read moretype places. Nobody is trying to convince you to buy products or commit to a program. Highly recommended.

Booked a couples massage for partners birthday . They were Very responsive, easy to book on a…read moreshort notice . The office was not great. Overall the massage was average for myself but enjoyed. My partner appreciated the deep muscle release from his massage . Thank you

Jeff is a hidden gem. His office is warm and inviting. It was my first massage with a male…read moretherapist and he made me feel completely comfortable. I've had some painful massages and this was the complete opposite. He is incredibly intuitive and knows when he has hit a tender spot and adjusts accordingly. He has been doing wonders for some persistent neck pain I've had recently. You will kick yourself if you don't immediately opt for the 90min session because an hour goes quick. His rates are a steal!

Got a massage with Jeff Haskins. By far one of the best massage I've had in a very long time. Jeff…read moreis very professional, personable, and I will definitely be booking another massage with him. I came in for a strained muscle in my back from a work injury and he was able to give me good relief from discomfort and pain. If you're thinking to book just an hour once you're on his table you will kick yourself for not booking him for 90 minutes. If you need a massage or want to follow good self care, get an appointment with him. He books up fast!

Very clean, and fairly therapeutic environment. Always an amazing massage. The ladies there take…read moregood care of you. Tip well

Scheduled a 60 min deep tissue massage & wished I had a 90 min…read more Brittany was very nice, professional & provided amazing service. I'll definitely be back

Just the perfect amount of pressure!! I can't stress that enough, I've had many massages where deep…read moretissue is way too much. At Kalon Kae I was able to find the epitome of the perfect massage. Also the little things were also very special ... oils and other things to aid congestion as I lay on the table . That was a first for me because I usually get stuffy from having my head down. Lastly, great customer service such a pleasant individual. I encourage all to give this place a try

Outstanding massage, very clean and the staff was very nice and very professional. Ill definitely…read morebe going back!

I like getting massages a few times a month mostly Spa Day is my favorite for an hour/ hour & a…read morehalf ;) usually !! all the women at Spa Day very professional knowledgeable, with experience all very customer sensitive kind & supportive!! i always feel relaxed & as a result!! relieving build up stress triggers / pressure points , so I feel more wholesome healthy & better healing from working out at the gym helps my recovery at 68 I need help & support keeping myself in shape big time !! Thank you ladies !!

Tania's photo studio is cozy and clean, and as a photo client I can say that she knows how to make…read moreher clients feel comfy in front of the camera. I'm not a massage client, but with this atmosphere, I suspect her massage clients would say the same. I was surprised at the neat shots Tania saw! Our photos were gorgeous and colorful, and well posed without looking like everyone else's pictures. I highly recommend Studio on Main!

This was one of the best, if not the best massage I have ever had!! Tania made me feel relaxed from…read morethe moment I arrived. The atmosphere was calm & tranquil. Every detail was taken care of From the hot towels to her own blended essential oils. She has magic hands, & I highly recommend treating yourself or a loved one!!

Recently visited for a much needed massage. Toni was great. The warm towel was just what I needed…read moreon my lower back. I appreciated the extra time and attention she paid to that area. I look forward to returning for not only another massage but experiencing a facial for the first time.

Shawnee is a magician, y'all. Once upon a time, I had a crappy "facial" in a mall, which turned out…read moreto be a marketing scheme to get me to buy some expensive lotion. The woman told me that I had oily skin and the lotion I bought made my face break out. I've stayed away from the process ever since. But Shawnee is a trained professional, who over the course of a year has found products that truly work for my skin. She sends me home with a skincare routine that moisturizers my (actually dry) skin and shows that she is truly knowledgeable about her craft. She's also a gifted massage therapist who offers a relaxing experience in her space, targeting problem areas with appropriate pressure. I always leave Escape feeling soothed and refreshed, like a mini-vacation. Beyond the services, Shawnee is a genuine joy to be around. Her demeanor is cheerful and fun; she can make friends with anyone. I often spend a lot of my time on the table chatting with her because she's so pleasant. But introverts, don't let that scare you away. I have another friend who sees her and he told me that he fell asleep on the table. She's ever the professional and will take your lead. You won't be disappointed with your experience here!

I came here for the first time to get an introductory massage and am so pleased with my session! I…read morepersonally like firm pressure and Aaron, my masseuse, was fantastic. Questions ahead of time helped focus on the areas that give me the most trouble and made me so relaxed at the end. The place is very clean with a lot of different services and a friendly staff. The membership also seems quite reasonable since you can interchange facials for it as well. I'll be back!

I just had two phone calls with your South Windsor, CT franchise and am in disbelief at the lack of…read morecustomer focus I've encountered. Late last night (Sunday 5/31), around 8:00 or so PM, I was online looking at appointments for a massage. I selected a time for Tuesday (June 6/2) in which I was not scheduled to work, which was 1:30. At 3:30 today, Monday June 1, I was called into work during that time on Tuesday I had scheduled a massage. I called Massage Envy in South Windsor and explained that I need to reschedule due to work. I was told that I would be charged $65 for changing the appointment because I was outside of the 24 hours. I explained that I did not know two hours prior that I was going to have to go into work. I was told the policy remained. I then spoke to a manager who told me the same thing. I asked to speak to someone who had the authority to change this policy. I was told no onsite person could make that change, but that they would contact the senior person over that clinic and call me back. I did get a call back and they said they would waive the $65 if I rebooked right then over the phone for the therapists open slots for next week. I said I was very reluctant to commit a week out given the hard time I was given already today about needing to change due to my work schedule. I said I would need to call that day to know what my availability was, but she said to not be charged the $65 I would need to give them a date/time today. I was then told that the senior manager of that location said that my calling to change my appointment two hours after the 24 hour policy was keeping the massage therapist from "being able to eat". I reiterated that it hadn't even been 24 hours since I made the appointment online. And it wasn't confirmed until 9:00 this morning. I called to change the appointment at 3:30. That is 6 hours that the appointment was "in effect". I completely understand lining up employees and last minute cancellations or no shows. But I didn't cancel. I called to reschedule. And was still going to be charged $65. Essentially, the appointment was confirmed and in place for only 6 hours. I have the text confirmation to verify the time Massage Envy sent a confirmation text the following morning. I have worked in customer service my entire life. And this entire situation has me appalled, baffled and unwilling to do any business with Massage Envy. I have friends who have thought about doing facials, etc and I will advise them and anyone else never to book appointments here. There is an undercurrent of a scam and it doesn't sit right with me. Two hours. I found out two hours after the 24 hour window that I needed to reschedule for work purposes. Work changes that I had just found out about. However, the lady did explain that if I had a doctor's note, they would not charge me. A doctor's note? I'm a mid-forties woman, not a middle school student. In jest I said, "so someone could forge a note from a doctor and not get this $65 charge?" She said, "yes that is the policy". Unreal. Absolutely unreal. I do not for one minute believe that an appointment that had been "live" for 6 hours is going to cause that therapist to starve, nor do I think that calling within 2 hours of a window and asking to change times should be treated with such ridiculously "policy" rigor. Again, I completely understand the intent of the policy. But the execution of this policy in the way it played out for me, leaves zero customer focus as a priority. I intend to fight the $65 with my credit card company.