We had a good experience with Pierpoint, and most importantly, they were the most trustworthy…read morefeeling company we could get to help. If you want to skip the details, I'll say I up front recommend them and you should reach out if you need them. Our water line broke as we're in the process of selling a house -- great timing, right?! Aside from the bad timing, the fact of the matter was we needed someone out as soon as possible, but we wanted it done right. I had a few companies that were referred to us, and honestly I got some bad vibes... super low bids, lack of confidence in their ability to get it fixed, etc. Austin from Pierpoint was sort of my last hope as we needed to commit to somebody, and I appreciated their calm demeanor, fair quote, and ability to get it done. Another plumber I had out was too busy to do it, but I mentioned Pierpoint and he said, "Oh yeah, they're a good one to go with." I was able to communicate with them on project updates as we had to stay at the in-laws for a week and a half. They got all the proper permits, made sure the new meter went in the right spot and had it inspected with the city... all in all, I was confident they would do it the right way and they did. They ran into some obstacles which drove the bid up higher, which stinks, but I understand because there's no way of knowing what they might find when they dig, i.e. gigantic old stones in the driveway. I do feel like the crew's overall cleanup could've been better as our basement walls were covered in caked-on mud, as is the floor, and the driveway and neighbors house needed some more attention. However, I round up on my rating because they were there in a big way when an additional water line broke late at night on a weekend, basically a portion of the old city water line. The city water would've gone directly into my house, i.e. flooded the hell out of it in no time. Austin and someone on his crew had a generator ready to bilge water out of the trench, keeping my basement dry while they waited for the city to fix their issue. If you've ever waited on the city of KCMO, even on the phone, you know what a task that is... and this was on a weekend at night! I really appreciate them being there for that and handling it. All in all, I felt seriously at peace after meeting with them compared to the five other groups I had out to bid on it, and they backed that up. Glad to be done with it!

never showed up when needed, spent about 35 minutes on site each time then left, very bad attitude…read moreand amateurish called our engineer an "f'in drunk"

This company is ran by a couple of scam artists. We attempted to have this company (which is a dude…read moreand his wife) come out and replace some pipes in our commercial building and they gave us a quote with a scope of work and a time frame to conclude the job. They later after digging claimed an entirely new scope of work needed to be completed to get it done right and initially we approved the job. After accepting the $15,000 payment they literally did nothing for a week besides dig a small hole, then after that week said they needed another 10 days to complete the job than originally planned and we needed to close your business and sacrifice another 10 days of operation. It took them an entire week to simply dig a hole and attempt to replace one portion of one pipe. They did little to nothing, day in and day out for a week. It was a complete joke. This guys wife simply sat there on her phone for hours on end, attempting to rack up labor hours. After going back and forth with the company, we realized they had no idea what they were doing and were trying to scam us in the process. So we fired them and had Mission Plumbing come out and they gave us a quote significantly less than what these guys did and came out the next day and in 12 hours completed the entire job and repoured the concrete. The guys from Mission Plumbing were literally laughing at the work that Flow Doctor had attempted and said everything was completely out of code for a commercial building. We attempted to get a refund for the work they never completed but being as dishonest as they are, they refused. Long story short we got our refund through our bank and the credit card company because Mission detailed a list (very extensive one) of everything they had to redo and the work that wasn't completed on their end. If you want to overpay for a job that takes way too long to execute, not completely finished and against your local building code done, then this is the company for you!!!

They came to my parents house, quoted them $1,700.00, (in my opinion way too much) started the job…read more The wife told my dad she would charge 1/2, then the other half when the job is done, she "accidentally " charged the full amount. The job is still not done! They are thieves! my parents are elderly people in a fixed income! Shame on them!

Early for the appointment. Brian knew what he was doing and went right to work. Very fair on the…read morecost and parts. Outstanding experience and can recommend for repairs for sure. I appreciate the honest conversation as well on the issue and felt well informed throughout the process, parts and timelines. Blessings!

Spoke to Rachel, who wasn't very friendly on the phone, but scheduled an appointment anyway. They…read moredid not show up at scheduled appointment time, nor did they respond when I tried to inquire about status of appointment. Rude and unprofessional.

Fast. Competent. Reasonable. Called on a Saturday with a drain problem. Crew arrived within an…read morehour. Addressed the problem and charged me less that what several others quoted. Highly recommended.

I hve used them in the past & they fixed the problem very adequately. However, this time I had…read morealmost the same experiences as a couple of other reviewers. They came out on a Thursday, stayed for awhile & left, explaining that they had a prior commitment & wud return later that day. They did not return as promised, nor did they call. I, @least, expected a call the next day, on Friday. I am noting the problem was related to the severe cold snap during late January. I did call the owner who promised that one of his staff wud b calling to set up a time. No call. I waited until the following Monday to once again call the owner who tried to explain (but did not apologize for his complete lack of follow up) the situation but promised to get hold of the Water Dept in my behalf. The water had, by this time been off for 6 days. He promised that one of his plumbers wud call the following day by 11 a.m. Once again no call was rec'd. The 10th day w/o water, I made other arrangements & called said owner who tried to tell me what their plans were which I interrupted by saying b/c of no calls ever initiated by him, his services (almost non-existent, anyway) we're no longer needed. I wud like readers of this to know that the majority of my reviews on this app hve been favorable & appreciative. Regrettably, such is not the case w/ this business. You will find other reviews for Precision w/ similar complaints. I recommend that the reader pay close attention to them. Much was promised, not much delivered.

Let's start this with the technicians are very clean and courteous. We used Corum a couple of times…read moreand then we signed up for their service plan. The service plan sounds awesome in theory but... The company came over at least a half a dozen times to try to problem solve an issue with my HVAC system. The HVAC system was about 6 years old and still under warranty. Again, the technicians were all extremely polite and seemed somewhat knowledgeable. After trying several fairly cost effective options they narrowed it down to the blower motor. They priced The replacement of the blower motor at $1,500. I felt that that was a little high as the standard rate was between $300 and 1,500. I called around to get some estimates. I found another local company here in Kansas City that gave me a price of $600. I called Corum to discuss why there was such a variance in the price quote for the job. The office manager that does the billing nor the manager of the facility wanted to talk to me. I understand that you have to pay for these technicians to go on site, evaluate and do their job, but don't say that you are going to have a service plan with no cost and then Jack up the price on the back end. Management refusing to talk to me about their billing practices was all I needed to know. After all is said and done, we got the new blower motor, a rerouted drip line, a new motherboard and a fresh warranty for well under $1,000.

My AC went out during this heat wave. I have never experienced such professionalism. From start…read moreto finish. My AC is 29 years old. Brandon got it running ,Troy went over options for a new unit. Next day Thomas is here to install. He is awesome. Totally trustworthy and knowledgeable. Could not ask for better service. Highly recommend this company for all heating cooling and plumbing needs.​

I had a fantastic experience with this father and son team. They arrived right on time, quickly…read morediagnosed a leaking pipe under the sink, cleared years of muck from the plumbing in my 100+ year old house and installed a new garbage disposal. You can really tell they take pride in their family business. They were respectful of my home, cleaned up completely when finished, and got everything working perfectly! Highly recommend them to anyone needing reliable plumbing.

Our local family have all used Bob's Root'r for the last few years. They have cleared drains in the…read morekitchens and basements, installed a garbage disposal, replaced water lines for a new refrigerator, and more. They always arrive on time (or early), do what they say they will do, and clean up any mess. We are very satisfied with them!

I want to give a shout-out to All-N-One Plumbing! We recently discovered that part of our main…read moresewer line had collapsed. I went through the effort of getting several bids from different companies, and All-N-One Plumbing won the job. The guys that completed the project were super friendly and were. Wry diligent in keeping me informed throughout the process. They showed up around 9:30 this morning and worked hard all day to make sure the job was done right, all while keeping smiles on their faces. I highly recommend these guys!

I was very happy with All-n-One plumbing. The office provided a time window and Cory called to let…read moreme know he was on the way. Very prompt, friendly and respectful. He was very competent and professional. I am very happy with the service and the rates were fairly reasonable. I will keep using them and happy to recommend them.

Nice owner. Nice service and very competent. Resonable pricing. Use this company! You will be…read moreglad you did.

Northside plumbing is a local company with integrity. They stand behind their work, and I've…read morereceived a personal call from the owner to make sure I was satisfied with their service. My kitchen sink works like new, and I plan to use them for my future plumbing needs.