I was considering dining here, but after reading the owner's responses to customer reviews on…read moreGoogle reviews, I decided against it. I strongly encourage anyone thinking about visiting this restaurant to scroll through the reviews and read the owner's replies carefully. What stands out is not just one emotional response or a single bad interaction. There appears to be a pattern of hostile and personal responses toward customers. Instead of addressing feedback professionally, the owner frequently insults reviewers, criticizes their families, and in several replies tells customers to "go back where you came from" or suggests they should leave the country. When this type of language appears repeatedly across multiple reviews, it stops looking like a moment of frustration and begins raising serious concerns about the way customers are viewed and treated. Restaurants are part of the hospitality industry. Even when a customer leaves a negative review, the expectation is that business owners respond professionally and respectfully. Most establishments understand that the way they communicate with the public reflects directly on their business. What is visible here is the opposite. Many of the responses appear confrontational, dismissive, and personal rather than constructive. It is also difficult to ignore the contradiction that this establishment presents itself as an Indian restaurant, yet several replies include statements telling customers to "go back where you came from" or remarks about how this is "America, not India." Language like that understandably raises concerns for many readers. Businesses that serve the public have a responsibility to treat customers equally and respectfully. In the United States, restaurants are considered places of public accommodation and are expected to comply with federal and state civil rights laws that prohibit discrimination based on factors such as race, national origin, or religion. If any customer ever experiences discriminatory treatment or is refused service based on their background, they should know that they have the right to document the incident and report it to the appropriate civil rights authorities or consumer protection agencies. Before deciding to eat here, I strongly recommend taking a few minutes to read the owner's responses to reviews. Those replies often reveal more about a business than the menu or marketing ever will. Respect and professionalism are fundamental to hospitality. Based on what is publicly visible in the review section, those qualities appear to be missing here.

The food was decent. We got the chicken 65 entree which was little spicy but good. And got a baby…read moremild butter chicken for my little one. The weird thing was that when I called from the car while on the way there in order to place my order for the butter chicken for my bub, the guy who answered I think the owner was kinda rude and basically said he won't take my order and hung up the phone.

This gourmet Indian spot is such a great. The owners are incredibly welcoming and kind, and you can…read moretruly feel the care they put into every detail. The food is made to order, and they even bring out a small sample first to make sure the spice level is just right, which felt thoughtful and very personal. The location is fantastic right across from the castle in the heart of Old St. Augustine. Before sitting down to eat, we walked around and checked out the Southern Lights Candle Shop nearby and picked up a few things. It's a very nice shop and highly recommended if you're in the area. We had the butter chicken, spinach chicken, and lamb with rice and naan (bread), and everything was absolutely delicious. The setting is a super cute outdoor garden with a relaxed, cozy vibe. They have fans for warmer days and heat lamps when it's cooler, making it comfortable year-round. The drink selection is solid as well. I had two Indian Rupee beers the IPA and the lager and both tasted amazing. The lager was my favorite, but I'd definitely recommend trying both. My wife really enjoyed the wine and sangria; the red sangria was her favorite, though all three were excellent. Great food, warm hospitality, an awesome atmosphere, and a prime location in Old St. Augustine definitely a place worth checking out.

This gourmet Indian spot is such a gem. The owners are incredibly welcoming and kind, and you can…read morefeel the care they put into every detail. The food is made to order, and they even bring out a small sample first to make sure the spice level is just right, which felt thoughtful and personal. We had the butter chicken, a spinach chicken, and lamb with rice and naan (bread),.. all delicious. The setting is a very cute outdoor garden with a relaxed, cozy vibe. They have fans for warm days and heat lamps when it's cool, so it's comfortable year-round. Drinks are solid too: wine, beer, and sangria are available, and all three sangrias were delicious. The red was my favorite, with the white (moscato blend) coming in a close second. My husband tried an Indian beer and really enjoyed it. Great food, warm hospitality, and a great vibe in the heart of Old St. Augustine. Definitely a place worth checking out.

Food was ok in parts - sambar rice had a nice wholesome taste - the chicken tasted stale. Overall…read more3/5

Excellent service many items on the menu are new to me. Server was patient to explain the items and…read morevery accommodating to allow for several samples. Our meal was nothing less than Excellent. We are looking forward to our next visit. We will return soon.

I will admit, I still have yet to sit in this darling space and enjoy a meal. This gorgeous…read morerestaurant has staff that is attentive, efficient and friendly. I often stop in to grab a quick dinner before they close during the week. The buffet looks very enticing and I've been told they hold space for events and parties, as well as serves as a truly brilliant backdrop for a date for one or a few. This place is so pretty, and the vegetarian options run aplenty on the menu. A gem in the industrial parks of the Baymeadows area

Karma Indian Restaurant is a really solid Indian experience at a reasonable price in the Baymeadows…read morearea. I recently visited for a Too Good to Go box. The staff was transitioning from their lunch buffet to dinner service, was very friendly, and let me take in the beautiful interior. I was told how the owner did some of the fine details. When you get a Too Good to Go box, the selections are made for you. I can tell you everything I had was good and they were very generous in what they offered. The rice and the curries were really nice. I also think it's great they partner with Too Good to Go to avoid food waste. I'll be back for the whole experience but if you're looking for a great, reasonable lunch spot with really good food, you can't miss with Karma.

We love this place and although we live three hours away, we try to get here as often as we can…read more The food is consistently excellent and the employees are always helpful when I'm trying to decide what to choose! I think we've tasted every courier at this point and everyone has been wonderful. The place is clean, quiet, and friendly! I love the art on the walls! We love this place.

What a pleasant experience to be here. The staff are super friendly and helpful in choosing your…read moredish. The service is fast as well even as they custom order your dish. I got a paneer salad bowl w garlic naan. The portions are generous and the flavors and spices are a feast for the tastebuds. What a pleasant surprise to find in commercial St. John's.

Food is diverse and tasty. Service is friendly and attentive…read more Price is reasonable. But The descriptions of the dishes are not always presented. They should offer hand wipes after dining.

We visited this location after the excursion of the crocodiles and we found this location close by…read moreand we were starving. Upon our arrival, we noticed the outside of the premises did not look very nice and we still decided to go inside and check them out. As soon as we answered, we got seated. The waiter could have done a better job on serving us and changing her attitude. We got up and checked the food and it was 50/50 no wow factors. I have been to plenty of buffets like this one but I would not come back.

I love a good Indian restaurant and this is definitely one of my favorites…read more Food--9.9/10. OK I know this is a silly rating but hang in with me here. I'm a white woman married to a Indian man and I love Indian food. I cook it quite well so when I eat out for Indian food, I have very high expectations. Ironically, I have a much higher spice tolerance than my husband. But whenever he orders and ask for medium spice, it's exactly right. But whenever I order and ask for a medium spice it's nowhere near spicy enough. I don't know if that is just because I sound like I can't handle my spice, but it happens every single time. But getting onto the actual taste and quality of the food. Their Panera biryani is one of my favorites, though I do like their veg biryani more my husband first appear so we usually settle for paneer. It is perfectly cooked so fluffy and delightful and oh my goodness is it abundant. One $15 container will make at least four meals. My husband and I will get one box and share it for lunch or dinner and then put it away because it will be another lunch or dinner later. And it's not like we eat a little we eat a full plate and this box is stuffed to the brim. Service--8/10. My only complaint here is regarding service. It can take a while sometimes to pick up your order, especially when they first open. And I'm not saying it takes time for it to be available because I will often arrive and see it sitting on the shelf, but no one is at the front counter to check me out. I have honestly never dined in at this location so I can only address the service in the aspect of takeout orders. Atmosphere--10/10. It is a very centralized location and a nice strip mall with accessible parking and ample at that. The interior is quite nice and what you'd expect in an Indian restaurant with beautiful cultural pieces around the interior. So if you are looking for a place to eat in this would definitely be atmospherically a nice place.

I would give this place 5 stars but the service and attentiveness is always subpar. I have been…read morehere about 10 times and the service has always been the same. Have to grab the attention of the waitress/waiter to order, ask for anything extra and grab the bill. The reason why I come back is because the food is top notch. Cannot go wrong with any dish but my favorites are always the dosa and chicken kabobs. Very tasty and delicious. Please fix your service and this will be 5 stars!