Exceptional service during a stressful time! We were on a…read morecross-country road trip when our Ford Escape started having serious turbo issues. Despite being far from home and on a tight schedule, the team here went above and beyond to help us out. Jason, our technician, was incredibly thorough and clearly explained what was going on with the turbo system and vacuum pump. Jill at the front desk was friendly, organized, and kept us informed every step of the way. They got us in quickly, diagnosed the problem, and made sure we were safely back on the road. They truly delivered 5-star customer service when we needed it most. Can't thank them enough for their honesty, professionalism, and care. Highly recommend! If you live in Omaha stop looking for and auto shop and go here every time!

Nice people but they charge 189 per hour and they magically found all these things wrong with my…read morevehicle. I have never seen crazy quotes for basic work

I got other estimates that were way more than Acme Auto for a paint job on my Nissan Rogue. Curt…read moregave me my estimate while I waited. It turned out great. The paint matches perfectly. The estimated time they would have my car was exact. The office staff are very nice too.Very happy.

I went to Acme for the first time April 1 and Curt (the owner) was the absolute nicest guy -- felt…read morelike I knew him forever, and right when I first started talking to him I could sense the sincerity and integrity of this guy and the place -- one of the cleanest auto and body shop repair places that I have ever been to. To make a long story short, Tires Plus, on 132nd and Maple told me this Ford Escape of my daughter's which I had just spent a bunch of $$ at Tires Plus to put a new AC compressor in and recharge a few weeks ago now needed more work. But, when we tried the AC on warm days and even the day after leaving the place the first time after the repair it was not throwing any cold or even cool air out. When I took it back in, assuming it was under warranty from 3 weeks before, they said it now needed a new evaporator coil. The cost? $1600. I took the car back and took it to Kurt at Acme. He and his mechanics checked out the whole AC system to find out it was only a fuse and now the AC is working great and Acme did that at minimal cost. I will keep bringing my cars to Acme. Thanks Curt and the whole crew at Acme!! Dana Mantini

This was my first experience with having a car worked on after an accident and I don't think the…read morebar could have been set any higher. The employees at B Street Collision were genuinely friendly and able to deliver my car back to me earlier than originally estimated. The work itself looks outstanding. This is one of the few companies that I would sincerely recommend to friends and family.

I has been a couple of years since we had work completed. We had front end damage to our 2006…read moreNissan convertible. For some reason they thought it needed a front license plate and drilled through the bra and the vehicle without our consent. Although they did repair the vehicle, the bra is ruined and their promises to replace have never come to fruition. Nor have we received replacement value. I was interested to see Neil mentioned in a recent review as he is the one making all of the promises. I would have loved to bring my Volkswagen Beetle to them for some body work but they have lived up to my skepticism of auto repair shops

Brandon was very kind and informative throughout this whole process. On May 11th 2026 I brought my…read more2009 Jeep Patriot in because I had a check engine light for the o2 sensor and it was having issues starting. They offered a Lyft ride home free of charge. Diagnostic fee was 200 something dollars. Got called saying my fuel pump was bad and it would be running me 1200 ish with the diagnostic fee included. I bit the bullet and agreed to have it fixed. Didnt feel like I had any options. I was told this would be a start to solving problems but not a definite. (Pretty expensive start, why not start out with the smaller issues?) Then I was told the cam shaft position sensor would need changed. Okay. Another 100 ish dollars. I got another call on May 12th 2026 stating the jeep is starting right up. Awesome. I pick it up, get home a couple blocks away and it stalled on me and had a hard time starting (original issue). I called the shop back and they said I could come back and theyd look at it free of charge but now im just frustrated because I spent 1,388 dollars to have the same issues. O2 sensor didnt get fixed even though the check engine light is on for that. Curious as to why they didnt start out with the sensors, why did they jump straight to fuel pump causing the problem? Im not sure. Excellent customer service in the front desk area but they got all I had in my savings as a working single mother. Ill be taking business elsewhere and get some different eyes on it.

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.

Fantastic place! Took my car in for some body work, and I can't even figure out what replaced -vs-…read morestraightened out - vs- just painted. It's that GOOD a job. They were quick, easy to work with, and affordable. Does NOT GET BETTER than this! Highly recommended.

Dave & all at Searl did an amazing job on my truck repair. Parts took longer because it's a '98…read moreFord Ranger, and I ended up ordering the missing fog lights retail, but they credited that purchase to the deductible I paid. Then, the repair was done 3 days earlier than expected!(I'm tussling with Avis car rental about that, avoid and at the very least don't pre-pay!!) Splendid work, and cleaned & washed my truck too. Call with confidence!

I took my car here to fix a minor dent/scrape. The final bill was 30% more than their written…read moreestimate. They blamed the extra cost on recalibration, and said they didn't know how much that costs ahead of time. Giving a low initial quote and then jacking up the price once the work is done is downright shady. I will note that I also got a quote from Dingman's that was slightly higher than Kaizen's quote (though lower than the final bill) that did include a flat cost for recalibration, so apparently they figured it out. It took 5 weeks to get the car into the shop, which is fine (every place is busy these days). Two days after dropping it off, they informed me I'd be without my car for 2 weeks, which seemed like a long time for a simple fix (no spare parts or anything). The day I was supposed to pick it up, I called in to see when it would be ready; only then was I informed it would be a further 2 days. Note they never called me. Between the completely wrong estimate, the long repair time, and the complete lack of communication, I would have assumed this is the first time they've fixed a car. In retrospect I should have asked more questions, but I naively assumed that the shop would be honest and accurate in their communication. Then again if they had been honest, I might have chosen a different shop. The cherry on top was that when I got my car back, they had broken the driver-side seatbelt (it wouldn't retract). They did fix it within a half hour (nice of them), but the employee who gave me my keys told me that the guy who had reassembled the seatbelt just didn't care about doing a good job. I will leave it there without further comment.

I would give zero stars, but I don't think that's possible, they washed the outside of my car, and…read morethey did great body work. I sent my through a Geico insurance claim after a hit and run. The driver fender and driver door was damaged, and the suspension was knocked out of alignment. I have a scratch in my driver side mirror that wasn't there after my car was hit. There was some kind of grease on the mirror and driver side window. There was grease left under the sun visor on the driver side. I had a pretty nice Captain America themed steering wheel cover that is now ruined due to one of the grimy workers smearing grease all over the cover and upon trying to clean it, rubbed off most of the color. The cover is now mostly grease colored. Someone at the shop took everything in the passenger side of the vehicle as well as the back seat of the vehicle, and threw it all into the cargo area of the vehicle. Now tell me, why do you need to get into the back seat while doing body work? I can see the floors were vacuumed, which is great, but who gave you the right to throw everything into the cargo area? I would recommend this shop for great work, but I'm pretty steamed about the rest of what they did. And let me add, I didn't ask for my car to be washed. I'm looking a gift horse in the mouth, but I'm that kind of person.

The service at Paco's is amazing and they've saved us on multiple occasions! I've had 3 major fixes…read moreneeded on my car and each time they go out of their way to make their services more affordable and efficient. Additionally, Paco and his team are very communicative and get the work done in a timely manner. It's relieving to know that your car is in good hands when hardships come. I would HIGHLY recommend Paco's Autobody for any repairs, as their friendliness, great customer service, and dedication to performing quality work is excellent. We will continue coming here for any car needs, whether they're big or small.

There are two kinds of body shops. The first kind is one that push papers for insurance companies…read more They are not really interest to serve you. They just want to get the maximum from a claim and take their sweet old time. The second kind is the one that would take you in when your neighbor's kid scraped the side of the vehicle and is mortified because his insurance premium is about to go sky high. I brought my vehicle to Paco - he personally takes every order - told him the story and how the poor boy has to work overtime to cover the damage. Paco understood my plight - he has a teenage kid too - and fixed the dented door and side panel for $900. The repair was done in three days. Looks better than new. Jaw dropping quality of work.

Greg Fayton was fantastic with removing the damaged painted wood, sanding, restaining, and then…read moreapplying the finish. The finished product was showroom quality. He was meticulous in everything he did. I would highly recommend Fayton's Floors to anyone who needs their wood floors to come back to life.

Greg was fantastic, cannot recommend him enough. He was able to provide a quote the same day we…read morecalled, and get started refinishing that same day. The wood floors he refinished look amazing, and it was all at an affordable price point that beat out several other quotes.