Let me start off by saying that the repairs done to my car were great. My car looks brand new…read more However, WORST customer service ever!!!" I had my car repaired in February of this year. I paid my deductible when I picked up my car. Not sure why, but when my insurance company settled up with the shop, they also paid the deductible. I was notified by my insurance company that the deductible had been paid twice and that the shop should refund the deductible that I paid. Well, that was 4 1/2 months ago and about 20 phone calls later. I have yet to receive the money owed to me. The shop says they are now "corporate" and that the claim is with their accounting department. Again, it has been 4 1/2 months... No one ever answers the phone at the corporate office (which is in Arizona). No one ever returns calls / messages - I have left over 10. I am now paying an attorney to write a demand letter... RIDICULOUS!!! Good luck with this shop if you ever have an issue with payment. Jennifer Eller

The customer service was excellent at Great Plains Auto Body, starting with Latrice and AJ at the…read morefront desk. They were friendly and professional, so I felt confident that I would have a great experience from the beginning. They took down my information and asked my preferred method to be reached. They also made sure I was comfortable while I waited for Enterprise Rental to come meet me. I was kept up-to-date on the progress of my car either by phone call or text. And they finished on time!! I was satisfied with the work done on my car. It looked brand new. I'll definitely continue to do business with Great Plaines Auto Body as my needs arise.

JT Auto Body was really easy to work with. Great communication, easy estimate process, and all of…read morethe staff were very friendly and responsible.

We came in to get an estimate to repair our daughter's car. She backed into bikes in the garage…read more We were given a quote of 1750 to repair at another shop and JT Auto Body had it fixed for free in 15 minutes. Thank You!!!

A couple of things about this shop. First, they are extremely kind and professional--especially the…read moreoffice manager. My insurance company was being extremely stubborn, and they kept my car for almost two weeks waiting on the insurance company to figure it out, which they never did, and I ended up paying out of pocket. Their work was flawless. I did body work on cars and airplanes for 20 years and I can be very critical. The car looked better than before it had hail damage. They made sure the car was clean inside and out. I can't recommend this business enough.

Got my hail fixed here & couldn't be happier with the process! They communicated effectively &…read moreeverything was super efficient. I'll definitely recommend this place to anyone. My car looks great.

Scheduled a service with SLCC for a windshild chip repair. Prompt response time, friendly front…read moredesk staff helped get a timely, convenient appointment time. Unfortunately, during the service, the windshield was further damaged and ended up with a crack instead. Was notified of the damage by owners and offered to replace windshield at half cost. After discussion, it was agreed upon that the windshield would be replaced for free. They were able to get this accomplished fairly quickly within a week or so. Overall, a very professional interaction. Would use this business again and recommend to others.

Kaleigh was great from the start. Although this was a small repair she made it seem important…read more She kept us informed throughout the process and kept the cost below the original estimate. Most importantly got the vehicle fixed on time.

Without any doubt, Great Plains Auto Body made my recent experience so painless, smooth, fast and…read morepure perfection in their work!! From the check-in staff of Danielle and AJ, to Jimmy my service advisor, to Tre the wonderful guy that runs customer transport they were ALL so teriffic! I had a door dent on a crease that was no doubt obvious to see, but hard to get to. I was told up front that a simple dent pull may not make it 100%, but it DID! Well, that and some extra work. I received timely text updates throughout the two day service period. And when it was finished, Jimmy called to ask if I wanted to see it before putting things back together. I couldn't have been more pleased and satisfied! Tre was so wonderful in taking me home when I dropped off the Explorer, and then offered to return when finished. I got a ride to pick it up. And Tre made sure it was clean (spotless) for me, inside and out!!? It looked better than when I bought it 3 weeks earlier! Thank you Great Plains! You all are incredible, incredible people!

Yeah, when an auto body place gets a car from an accident, it might not be the cleanest. And I…read moreadmit, there was stuff in the back hatch and back seat, but to show no respect whatsoever for my possessions is out of line.

I took my vehicle here for some work and was told to come back at a certain time to pick it up…read more When I arrived, my car was out on a test drive. After waiting, the worker finally returned--not only with my car but also with multiple bags of fast food for himself and his coworkers. It was infuriating to see that he had stopped for fast food while using my vehicle. To make matters worse, he casually remarked about how comfortable the ride was. This level of unprofessionalism is unacceptable and shows a complete lack of respect for customers' property and time.

My car stopped on the interstate and the tow truck driver recommended I take my car here to have it…read morelooked it. They are very respectful and super friendly. However, I do not recommend this place unless you have a lot of money. They quoted me an astronomical amount. So i called around to other shops and found one who would do the work for less than HALF of what they were trying to charge me. Then, this other shop told me that some of what AllTech said was wrong, truly was not.

Needed an oil change as I am visiting from AZ so I came here since my uncle Jeff is a technician…read more Everyone was very pleasant and answered any questions I had. They even went as far as to find a coupon for the oil change since we found out the free oil change I had remaining was dealership specific. I didn't mind and very much appreciated the fact that they went above and beyond to make sure I left happy. Definitely will come here for future service needs when I visit!

Working with Sid Dillon was the best choice we could've made when looking for a new to us vehicle!…read moreWe found one we wanted to look at, called them, and were there within an hour. Cameron was super great to work with, as was all of the staff we have been in contact with since! While bringing our vehicle around front after our final inspection and wash, both Cameron and the service employee noticed something weird happening with the breaks. We ended up buying the vehicle, but leaving it there until Monday when someone in service could take a better look at it. They fixed the issue free of charge, and we were able to pick it up on Tuesday. Then, after driving about only 75 miles, the check engine light came on. We called Cameron and explained what was going on, and he told us to bring it back in. We dropped it off last night and just picked it back up tonight, and after fixing it they didn't charge us a thing. This is a complete 180 from the last dealership we bought a vehicle from, and it is so refreshing! We truly feel like we can trust anyone at Sid Dillon, and will definitely continue to give them our business! They worked with us to make things right, and it is evident they truly care about the happiness of the customer.

Brian is honest and does amazing work. He even brought my car home because I had surgery so my…read morehusband didn't have to figure out how to get it. Awesome business

Brian was very helpfu and he did a great job with the repairs of our Honda CR-V. We had some minor…read moredamage from a hit and run. Our initial thought was to perhaps cover the repairs ourselves, if they were not much more than the deductible. Ultimately, we decided to submit a claim to the insurance company and still have Brian do the work. Everything went smoothly throughout the process. We will definitely use Quandt again and recommend him to all our friends and family.