JORGE TO THE RESCUE: We wish we called Jorge to do the self-leveling and installation of our floors…read morein the first place. It took three attempts to do the job! Jorge is an honest hard worker and EXCELLENT at his job. Now after 3 months of remodeling, we can finally say we are finished thanks to Jorge! Highly recommended. The back story; We had our garage converted. And the floors had to be re-leveled. We installed bamboo wood that ended up buckling due to moisture and a bad sub-floor level. The bamboo had to be ripped out and the floor was "supposedly" re-leveled a second time by our contractor who admitted to making a mistake, This time we installed laminate wood instead to be safe. And the sub-floor again was STILL UNEVEN! We fired our terrible Contractor who messed up twice then ghosted us and cost us a fortune. We got another team all together - one to pour self-leveler a third time and Jorge to install the laminate wood. There were still portions of the floor that were dipping. And jorge told us about it, he went out and bought cement and re-leveled the two spots himself right then and there knowing exactly how to install our floors to perfection. We are so grateful.

I can't say enough good things about Jim and Mike! We got ourselves into a situation in which we…read morewere living on an air mattress in the living room, had moved all of our stuff into a shed and the attic, started painting, opened drywall and relied on a friend to do the work for payment, and he bailed. With less than two weeks before my mom came for the holidays we were freaking out just a little. I reached out to Jim via Yelp and he responded within a couple hours, arranged a time to come over around our evening schedule, sent the bid within a couple hours offering options to add and subtract services based on our budget and was absolutely polite and professional. We had two other bids and JEM Flooring provided an inclusive cost to include moving furniture, installing trim, a toilet and added on some drywall for us- none of the others included these services and one wanted us to rent a pod, was dismissive of the flooring we purchased and didn't provide a complete bid. His costs were very reasonable, too. They worked through the weekend to keep the process moving with our approval and made our home look five times better than it did when we purchased. The floors have no gaps, the trim is caulked, the air return vents are no longer falling off the wall and they even installed extra trim throughout the rest of the house we planned to install ourselves. This was such an amazing surprise because this involved moving a couch from the kitchen, the washer and dryer, sweeping our pantry floor full of dry dog food and moving the fridge. Mike also installed it behind the toilet and a bathroom where they repaired the drywall. Lastly, Jim did a final walk-through with Mike on their final day to ensure everything was top notch before he met us in the evening again to walk us through everything before making the final payment. Invoices were easy to read, included the change orders and showed the discounts for the items we removed. Between the professionalism, politeness and personality of Jim and Mike I can't imagine working with anyone else. OMG, we are so happy!!! Thank you, thank you, thank you.