I've struggled to find care where Ive felt comfortable or understood…read more Melody health took my concerns seriously and now I'm getting the help I need. Elsa and the nurses have been patient, kind and genuine. Girls up in the front are welcoming, quick and efficient. Couldn't be happier. Thank you girls.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

Everything is great about this place. Followed Dr. Martinez here several years back and commute,…read moreand the nurses are always fantastic. Great communication before, between and after appointments. I've seen multiple people at reception over the last few weeks, and I think some of the complaints may be valid, but some of the patients are also quite vile when they find out that they need an appointment which seems like it should be a no brainer at a clinic that isn't urgent care or ER. Great care here, and if you use the KP app to message, other doctors and nurses are quick to respond if your primary doctor is out.

Today my mother accidently went to the wrong medical office and arrived to her visit late. Instead…read moreof asking to reschedule her appt. She was made to wait from 920am approx to after 1pm. She is an elder patient with no lunch no snack. I am very concern patient was treated poorly, with no concern. My mom has been member for over 50 years approx. Terrible service from Dr. Robert Mah, MD. There is no reason to make anyone wait that long because they are to old to remember the right office. Everyone has a bad day.

The people working here have zero business in this profession…read more I was in the process of getting tested for ADHD. One of their nurses said to me "you don't even have ADHD." I asked if hat he meant. He said because I wasn't diagnosed by a doctor as a child that I didn't have it. I was later tested for ADHD and found to have always had it. Another nurse (Dr Macquarie's nurse) told me I should think about "surrending your life." Aka she told me to kill myself. This same nurse told me that I'm a "pill junkie" when I mentioned that my first ever dose of ADHD medication didn't work for me (other doctors have confirmed the amount I was initially given is usually given to young children. It was less than 5mg. The average adult takes 40mg). Like truly, dealing with their nurses has done more psychological damage than the actual disorder. I get physically sick when I have to talk to my current doctor about medication because of Dr Macquarie's nurse. Dr. Macquarie's nurse was so rude and so uninformed about mental health. She didn't even seem to think ADHD is a real disorder. She said so many things that infer she thinks it's made up. It makes you really not trust the doctors when their nurses don't believe in them. If you are looking for anything - don't go here. It's so bad that if you get in a car accident in front of their office you'd be better off bleeding out in the street.

If I could I'd give negative stars. In July Dr Gordon was ill. I had a major depression episode and…read morehe could not help. Understandable since he was sick. But he had no back up. His staff had no idea what I could do. I went to urgent care after a visit from the police. They were called after I called my insurance company for help. I was desperate.

If only I could give a zero. Customer service here is trash and the doctor I seen (Tiffany De…read moreJesus) didn't care to listen to medical concerns. They are just trying to fit as many clients in as possible to make money.

I had one of the worst medical experiences of my life with Dr. Brandon Tong. My usual primary care…read morephysician is excellent (who is also through Cucamonga Valley Medical Group, hence the 3/5 stars because I feel conflicted), but he was booked up, so I had to see Dr. Tong instead. I came in for what should have been a simple follow-up: my HR department only needed an updated exemption form that my primary care physician had already completed in the past, connected to a heart valve leak that worsens under stress. Instead of reviewing my medical history carefully, Dr. Tong kept insisting he "didn't see anything" in my chart--even when I told him it was already linked in my patient portal and confirmed by my PCP. He dismissed the medication I take (which had just been confirmed by his own PA minutes before) and repeatedly implied that my condition wasn't real because he didn't see it in one set of notes. When I tried to explain, Dr. Tong minimized my concerns and spoke down to me. He even argued there was "no difference" between a 6-mile drive and a 60-mile commute, despite my documented anxiety diagnosis and heart condition. Rather than acknowledging he didn't have the full context, he chose to question and belittle me. The final straw was seeing the appointment summary later: he essentially admitted that my records were in the portal, but he personally didn't think it was enough to justify the exemption. If he had been upfront about that, I could have understood. Instead, he made me feel gaslit, disrespected, and completely dismissed as a patient.

I have had a great experience here and am leaving a review before I go to get my 3rd rec from…read moreGreenview Med. The doctor is through when asking why you need a rec and also helpful in suggesting products for ailments. Keep in mind they don't sell any of this and only give recommendation's . I will continue to get my rec here as long as they stay open. P.S. my first rec was 65 dollars with a hard card and 45 dollars last renew

Office is Clean and Easy to find (NE corner of Mountain and 9th)…read more The doctor takes the time to really listen to you. Professional office staff. I would not consider going anywhere else. This is the place you want to go for your recommendation.

Professional and look at health from every aspect and staff very friendly so as to feel comfortable.read more

I cannot say enough great things about the rehab facility that cared for my grandfather while he…read morewas healing from pneumonia. From the moment he was admitted, the entire team showed such compassion, professionalism, and dedication to his recovery. One person who stood out in particular was his nurse, Amber. She was truly exceptional. Amber went above and beyond to make sure we were informed every step of the way. Whether it was changes in his care plan, updates on his progress, or just reassuring us during tough moments--she was always there with clear communication, kindness, and genuine concern. I never once felt like I was in the dark, and that peace of mind was priceless. My grandfather made incredible progress during his time there, and I believe the support and care he received played a huge role in that. Thank you to the entire team, and a special thank you to Amber--you made a difficult time so much more bearable, and we are truly grateful.

Yet again nobody called me back to reschedule an appointment. This is literally insane to me what…read morean awful office.

Terrible front desk experience. When this clinic moved to…read morea new location, they never informed patients. I went to my usual appointment only to find the office completely gone. I tried calling, but no one answered. I ended up asking a nearby pharmacy, and they were the ones who told me where the clinic had moved. When I finally arrived at the new office, they told me I was "late." I explained the situation, but the staff barely reacted, as if they didn't care at all. Then they told me that my doctor wasn't even in the office that day -- even though I had an appointment scheduled. No one notified me about the move, no one notified me about the doctor's schedule change, and no one answered the phone. A medical office should inform patients about important changes like relocation and doctor availability. This level of mismanagement is unacceptable.

Dr Kastoon is a great doc. His staff absolutely terrible!!!! Each of them have a terrible attitude…read more Everything seems like you're hassling them. Been waiting on a prior authorization now for 4 months. Good luck getting them to answer the phone and even more so when you leave a voicemail for a call back. I would in no way recommend this office for your care.

Because of Dr Saad I am alive today. I went to him because my neck was looking like I was growing…read morean Adam's apple and I had had a thyroidectomy twelve years prior. He quickly did the scans and tests and quickly hooked me up with a surgeon. I had been growing an ectopic thyroid and between that, my parathyroid and a bunch of lymph nodes I was in trouble. Dr Saad has been active in getting me calcium treatment to support my levels because they have been critically low. YES I would recommend him. And his office staff are really wonderful as well.