I have had great buying experiences through Inline Warehouse. My orders arrived the next day and returns were easy when one of the skates didn't fit properly. Their customer service was also excellent when I inquired about ordering custom frames from Germany. I'll definitely be a return customer! read more

Inline Warehouse Review - November 13th 2015. I ordered new: RB Macroblade 84 Skates, Triple 8 Brainsaver helmet, IW Skate carrying bag, rollerblade Inline Skate blade tool, and RB Lux 3 pack (which includes wrist pads, elbow pads, and knee pads). I opened all the boxes and was happy to see pristine products. I fitted the skates, helmet, carrying bag, and wrist pads - all fit as advertised! My experience with Inline Warehouse is a 10/10. I would highly recommend this shop to friends or family. I am loving blading! Regards, Jonathan read more

My return to rollerblading was made easier by Inline Warehouse. I shopped everywhere online for the perfect skates. Their Memorial Day sale along with golden state overnight shipping allowed me to save a few bucks while avoiding another Amazon purchase. They contacted me via email immediately when there was a billing issue, a person answered the phone number they provided and were very helpful. They had my skates overnighted the next day and my K2 skates are AMAZING! I will buy future skates and replacement wheels from them. I highly recommend Inline Warehouse. A+ read more

Thank you to Grant for taking my order and having it shipped to our house overnight! We even had the bag before my son's practice at 5pm! I was amazed. Awesome customer service and awesome shipping for us California residents! Thanks again!!! read more

Sent me the wrong product and because of their ridiculous return policy, they won't issue a refund.

After using the same pair of K2 skates for about 8 years, I finally upgraded to a new pair...which lasted all of 2 months. I ordered a $200 pair of K2 skates on 4/24/15 and after less than 2 months the right boot started making a weird noise (like stepping on a plastic water bottle) every time I push off. I emailed the company to inquire about an exchange/warranty info. They never responded so I called and was informed that the noise is just an "annoyance" and would not be covered under the warranty. The skates are only about 2 months old and are clearly defective yet I still can't get an exchange. Definitely won't be ordering from here again. read more

These guys are AWESOME ! helped me out with choosing the best wheels and got the best price. Look no further. They are always there to help and they always have the best advice and will "skate" you in the right direction :) read more

IW worked with me through several different rollerblades until we found the perfect one. Great customer service.

This place is the best for finding roller hockey gear! Great employee knowledge (especially Frank, he does an awesome job!) and great customer service. I was patiently guided through my first time of buying gear and was given great advice. I've been using the gear they advised and it has been exactly what I needed, not more expensive and enough to get my job done. They consistently go out of their way to make sure you get the best deal, including a 15% locals discount if buying in store. Can't say enough good things about this little place. I will return every time! read more

Everyone I talked to at IW was super helpful - I'm not serious about roller blading but they took plenty of time to talk me through changing my wheels/bearings and were just incredibly helpful. I will go to them for any needs in the future for sure. Highly recommended! read more

I needed replacement buckles for my skates and Inline Warehouse had exactly what I needed. What's more the order was legit overnighted! Got my parts next day!! Fantastic place. Thanks Inline Warehouse! read more

Called in with some questions and the guy that I spoke to was very helpful. I will be back for more Derby gear from here!

Bought some skates that didn't fit right and Inline Warehouse paid for return shipping AND to ship me the correct size. Can't beat that. Plus I got 20% off the purchase. Not sure about the other review on here about their return policy as these guys rocked it. I had the skate nearly 3 months and they still paid to return and ship another pair. If you used the skates and hoped to return, I'm thinking they did the right thing dude. I wouldn't want to buy your old skates either. Thanks IW read more

Thought I had a good experience with this company. Bought a pair of Rollerblade Metroblades. During the purchase I repeatedly asked about the sizing and the salesman kept reassuring me that whatever fits my feet (9.5) would fit me well. I typically wear 9-9.5 depending on the brand. I tried them on for the first time today (the weather's been too hot out here) expecting them to fit to find out immediately that they hurt my feet. I stood up in them because I had been told that you have to work in rollerblades by the salesman. My right foot started to throb. There isn't a ding on them but the wheels had some coloration on them from the blacktop. They said once they were used they wouldn't exchange. In other words, I'm stuck with $220 that I won't ever use. I even told them there isn't a single scratch on the actual roller blades and if we exchanged I would take the wheels off and change them out but they are refusing. Horrible experience. Wouldn't ever purchase from them again. How am I supposed to know if rollerblades are comfortable without trying them on? That's like a car company saying there's sllight wear on the tires during the test drive - you have to buy it now. -_- read more

Great communications every step of the way. 1800 number where a person will always answer. Could not ask for more!

Everybody sales inline skates but try to get replacement parts, good luck. I found inline warehouse and they had everything we needed and for better prices than direct, I called K2 they couldn't even figure the order number for the assembly and when they did they didn't have it in stock. Inline have everything clearly marked and it was easy to shop. We will get all our skating needs from inline warehouse from now on for both ice and street. Parts were delivered for free in 2 days, you guys rock...kl Not to mention they gave us a 10% discount. I know this sounds like I work there but the truth is I have two boys that love their skates and I couldn't find what I needed anywhere until here... so my boys are happy, that makes me happy and I am glad to give the credit where it's due that's all. read more

Talk about a one stop shop! They have EVERYTHING you need and SO MANY options! The staff is knowledgeable and really friendly. The best part is that they are local and even after sales tax, they are still cheaper then ordering online. read more

Horrible customer service! Buyer beware! I purchased close to one thousand dollars in product from this company. I then noticed some of my items recently went on sale for a percentage off from what I had originally paid for those items. Per inline warehouse policy, as long as you are within 7 days of a price change they will allow for a refund in store credit only. I spoke to Caroline and explained to her my situation and was looking for a price adjustment due to the new sale price on my recently purchased items. I was immediately met with a rude, harshly toned "no". She stated she could do nothing for me. I explained to her I had spent a large dollar amount at her company and that I was also an IWin member. (inline warehouse membership) I was persistent enough that she then asked for my phone number and proceeded to look up my account. She then told me she was able to allow store credit for one of my items but was unable to budge on my other items because they were outside the 7 day window. Okay I get it, store policy and she is following it. I then asked for a manager who also told me she couldn't override the policy and would risk losing her job if she allowed such a thing. The other items I was trying to get an adjustment on were about 14 days old, so clearly well over their 7 day window but as you know sometimes exceptions can be made and sometimes managers can make such exceptions and with me being a loyal customer who has spent hundreds of dollars in store product, you would think they would allow such exception. I've worked in retail before to know exceptions on a case by case basis can be granted. However, she stuck to her robot tone by basically citing store policy to me multiple times. Now, I wasn't looking for "special treatment" either but was trying to explain to her the difference in allowing this price adjustment was a measly 9 dollars in returned store credit to me. I continued to explain to her I was an IWin member, and one of the perks to this membership is free return shipping on my items. Inline Warehouse will accept full returns so long as returned items are in original unused condition with tags and so fourth still attached. I explained to her it made no business sense for me to ship the items back and repurchase the same items at the new sale price. I explained to her that Inline Warehouse is the only one losing out here by having to eat the shipping costs because they are paying for my return shipping and paying again to ship the exact same item back to me. The manager said she understood but said store policy is store policy and will not be broken. Bear in mind, I'm not so much as fighting store policy here because it is what it is and I understand and respect it but was trying to make it easier for all of us regarding this matter. The main issue in this matter was the tone of voice in which Caroline used against me in assisting me regarding my order. She still could have stuck to the store policy but could have done so in a more sincere and polite manner. I have one other issue to report with Inline Warehouse that occurred on a separate day while speaking to Alana who works in customer service. I ordered a set of bones swiss ceramic bearings and upon delivery, a couple of bearings did not seem to work properly right out of the box. I asked her if I could exchange them for a new set and she told me no. She stated for this product I would have to contact bones company directly to resolve this issue. So as of now, I am trying to reach out to this bones company to resolve this matter. She stated they do not allow returns or exchanges on this product even though I explained to her it appeared I received a lemon of a product. Buyer beware using Inline Warehouse. read more

Got my wheels and bearings in the mail and they've been great to me. A legitimate business that was customer service oriented when I ran across an issue with me providing incorrect shipping details. They called and messaged everyday to keep up to date and I got my product within the week, with only 2 days lost due to my own error. Would definitely recommend as I got my products for a good price with good delivery. Would say that Canadian customers should check their conversion rates but aside from that I hope that more get to enjoy the same service I had. Thank you. read more

I buy ALL of my Roller Derby gear here! They have everything in one place and all at a very reasonable price - I've gotten mouth guards and helmets cheaper here than what they sell for on Amazon - that's pretty rad. Stephanie and Forrest are the best at helping all the derby girls get the best equipment and safety gear. Forrest helped me pick out my skates when I started derby almost two years ago - he had great advice and was really helpful. He explained the differences between the two pairs I was considering, and I love the skates I purchased. Skates can be a pricey investment, and it's great being able to feel that he knew his stuff and wasn't just trying to sell me skates to move product - he helped me pick skates that were a great fit for me. Stephanie did a quick exchange on elbow pads I got as a gift, and was super sweet and efficient - I was out of there and on with my day in under 5 minutes. Got to love that! I will absolutely be back for my next pair of skates and all my (inevitable) replacement gear! Thanks Inline! read more

Definitely go here to get all your roller hockey gear in one place. They are super helpful and super patient. The staff knew exactly what products to get us to fit our son, and our budget. They were not pushy salesmen, just extremely helpful guys who love the game! read more

I have made about 10 online purchases from the warehouse for both ice and inline equipment. I have been satisfied every time. Being all the way on the east coast their shipping has always arrived at least one day early. Most recently though, I had an issue with shipping. When I contacted customer service via email, I had a response within minutes which solved all of the mysteries of my shipping. I will continue to use the warehouse due to their customer service. Plus their YouTube reviews beat lame hockey monkey reviews written by jokesters. read more

My boyfriend bought 3 pairs of skates (among many other items needed) from Inline Warehouse. We called for more advice on the sizing, since it's changed since he last bought skates. The sizing charts and the sizing video do not match, so we purchased 3 different pairs. All too big until the smallest size (go down guys he is an 11 and went to 9 1/2 in these). The skates finally fit, but were already baked, and very awkwardly done. When we called to see if we just swap them out for unused ones, the Customer Service manager was incredibly rude and continuously talked down to us. He tried to have us join their membership, and that was the only way they said they'd help, but it was their error in the first place! I work in Customer Service, and this would have been totally unacceptable. It took my boyfriend saying he will never use this company again just to return the already used skates. He wanted to keep some of the items, but we decided these guys don't deserve our business. Needless to say we sent everything back, so be cautious. Hopefully they get better in the future. Really too bad. read more