Great pricing and excellent service. They were able to do a full inspection with short notice.read more

ETI Elevator Technologies is a great elevator company to work with. They have been maintaining our…read moreelevator for about a year, while also doing numerous upgrades. Their prices have been very fair compared to the competition. The president of the company, Christopher, is very honest, has always been in good contact, and always is available on his cell for questions or emergencies.

I called these guys because my residential elevator stopped working. We're old & not too fit so it…read morewas a huge deal going up and down the steep narrow stairs in our 4 level townhouse. Very friendly lady said the tech would call me, which he did, in about 20 minutes. Told me he could come out in about an hour. From past experience I've waited as long as a week for other companies. Arrives on time--super nice guy--and within a few minutes tells me it's nothing mechanical--one of the doors is out of plumb & asks for some sand paper. Voila! The elevator works! Wow. Everyone in our complex has an elevator & I'm officially recommending them to *everyone*. These guys are the *best*!!

From the owner: Your Premier Vertical Transportation Contractor Since 1970…read more ELCON Enterprises Inc., T/A Elevator Control Service is the premier vertical transportation contractor proudly serving Washington, DC, Maryland, Virginia, Georgia, and Florida since 1970. We are one of the industry's largest independently owned and operated elevator/escalator service providers in the nation today. Elevator Control Service is a complete vertical transportation contractor specializing in superior commercial elevator and escalator maintenance, quality service, full equipment modernizations, and new custom installations. Elevator Control Service offers our valued clients unparalleled industry knowledge and technical expertise that is undeniably second to none. Call us today.

We had a stairlift installed in Jan. It has malfunctioned 3 times so far. We pay $750.00/month for…read morea service contract, yet it takes several days for anyone to repair it. My husband has not been able to safely go upstairs for 4 days and they still don't know when they will repair it.

Signature installed a Stiltz home lift in our home, and we are very pleased. From the initial…read morecontact through the permitting process to the pre-installation construction to the actual installation, the Signature employees were uniformly easy to deal with and very professional. They kept us informed on progress and were meticulous in cleaning up every day. Highly recommended! We appreciate the convenience and safety of the new elevator.

This is the first review I have ever left for any company or establishment. The levels of…read moreincompetence, disrespect, and nonchalance displayed over the past month by Otis to me and the establishment I work for, has surpassed anything I could have ever believed possible. I have left countless e-mails and voice messages and spoken to several customers representatives who all promised a return call or email which never came and never will come. The billing procedures seem to be created and recreated by the week or month and, with no one ever available to explain, leave a loyal customer scratching one's head. If you are considering Otis as an elevator maintenance or inspection service for your company, do yourself a tremendous favor and look elsewhere.

This company was under contract to be our elevator service provider at our condominium, but when…read moreour only elevator stopped working properly, they did not provide timely service. In fact we are at Day 30 since the problem began and the elavator is still not repaired properly. First, they took a week trying to figure out what was wrong and making excuses for why their technician could not diagnose the problems. After multiple service calls at our expense, they decided that a specific part was needed, but, of course, it was back ordered. It finally arrived, but now they are too busy to install it. Terrible service from Otis Elevator!

RCM is the recommended representative for Inclinator. Their service professionals are excellent…read more However, as Mel M warns, getting them to answer the phone is almost impossible. I called every day this week and left a message, but heard nothing. I recommend that you just keep calling until a human answers. Sooner or later, they will.

So my Dad purchased a starlift for my Mother whom we thought was coming home from rehab. 4 days…read moreafter they installed it my mother passed away. We've tried contacting this company several times to see about return options as the lift has never been used and it's a constant reminder that my mother is never coming home. When Dad wanted to buy it they were very eager to communicate and now that we are all grieving we can't get anyone on the phone or answering emails. What happens if the chair needs service or breaks will you get the same kind of response???