It's difficult to get appointment to audiologist Try to…read moremake appointment for adjustment, earliest appt is 3 weeks away for any location

My husband went in to get new batteries for his hearing aids. Thanks to the sweet Tanya Garza he…read morewalked out with a new set of batteries! She he took the time to look up the warranty info on his and they were covered under warranty so he spent nothing.

So glad I found this place! Everyone was so friendly and helpful! It's going to be my new hearing…read moreaid home!

I went to this office after having some tingling in my ear. I had an ear cleaning appointment-…read moreThe place was very clean and the guy tech who did my service was very nice. I also had an hearing examination. I found them on the best of D list!

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I have had problems breathing for over two years, so I made an appointment with Dr. Wyll. She…read morerecommended that I have a septoplasty and turbinate reduction and it was booked within a couple of weeks of my original appointment with her. Her office and her team answered all my questions and always made me feel comfortable. After my surgery, I was so nervous for my post op appointment that I just immediately cried when one of the nurses took me back. She calmed me down and really sympathized with my feelings, which meant so much. Dr. Wyll is very nice and professional and has a gentle hand even when a weenie like me is in her office. While I'm still in recovery, I am so pleased with my results. I can finally breathe again, it's like a whole new world. I have a chance at a better life thanks to Dr. Wyll and I am forever grateful.

Self-pay patients should know before booking: North Dallas ENT charges an additional $50 fee if you…read moredon't have insurance. When I called the office on 9/14/26, staff confirmed the fee exists to prevent missed appointments, but also confirmed it is not refunded or credited toward your visit even when you attend. A no-show deterrent you pay either way isn't a deterrent; it's a higher price for the same appointment, charged only to patients without insurance, often the people least able to absorb extra costs. This practice is operated by Texas ENT Specialists / Elevate ENT Partners, so self-pay patients at their other locations may want to ask whether the same fee applies. This is a billing-policy issue, not a comment on the physicians' clinical care.

They say open on Saturdays, 9am they are locked up tight. Not starting off on a good foot.read more

James has provided expert service for years for my hearing aids, which I had not purchased from…read moreHearing Masters. He has been readily available and taken the time to discuss the situation with me.

The ladies at the Glen Lakes Office of Total Hearing Care are exceptional! They make you feel…read morewelcome as soon as you come into the office, and they are genuinely interested in your needs. I went in the other day (without an appointment) with a small problem occasioned by new eyeglasses that interfered with my hearing aids. They found a quick solution and made simple adjustments promptly and efficiently, and in a few minutes I was out the door--with no charges!--problem solved. That's why I keep going back there.

Very patient-friendly operation, and reasonably priced. Many thanks! It is a pleasure to deal with…read morean office that has good staff.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.

I made my appt for a time my boss would be on a flight. Doctor ran 35 minutes behind schedule. They…read morewould have turned me away if I was that late. I had a text come in from my boss when she landed and I was texting her back. Doctor got snippy and said I can go see another patient. I had to remind her she was running late not me. They did nothing for me. I knew better and only went to show my mother I was right. They tried to sell me a pillow for which I answered I already have a FREE app that does the same thing. They also pitched therapy to help learn to deal with pulsative tinnitus. I'm ready to cut my ear off and they had zero solutions but throwing money at it and hoping for the best. So disappointed

Dr Jordan was took the time to understand my sinus problem. She answered all of my questions. Gave…read moreme the pros and cons of treatment options. Unlike the previous ENT I saw, she focuses on her patients, not her social media score. Dr Jordan is one of those rare doctors we all hope to have treat us. I am grateful to her.

The hearing aid center in Rockwall is great! Kevin did an outstanding job of assessing my hearing,…read morefitting the hearing aids, and providing post-sales adjustments and support. His professionalism was fantastic and significantly better than my experience at the Plano Costco on Central expressway.