Two of our bathroom showers had temporary fixes that started to fail from a previous owner. I was…read moretold by a plumber to find someone that could regrout and seal our bathroom showers. I did my dreaded search looking for a company that was trustworthy and had great reviews. I happened to come across The Grout Genie and scrolled through their reviews and saw so many great things customers were saying, so I gave them a call. OMG! All of the reviews are accurate. From the start, everyone I dealt with in the company was very responsive, professional, and on time. Brad did our work and he was freaking amazing! He did such a thorough job and made our showers that are from 1999 shine and look brand new again. I will be calling them when I'm ready to do other repair work in our bathroom. This is a great company! Thank you The Grout Genie!!

A great company with great people!…read more They really know their job and how to help people make choices. The install went great and looks great. The customer service for scheduling the work and selecting tile was also great. We really leaned on them for help and they came through!

I spoke with the owner yesterday and by God' grace he was able to be here at 9 this morning to help…read moreme get ready for company. Even after he saw how badly my upstairs carpet was stained, he still outlined what he thought would be helpful to clean the carpets, but he was also very honest about what difficulties might not be correctable. He worked at least two hours and did not request payment until AFTER I had gone to check out the final result. I took videos before and after and the improvement is wonderful! More than I could have asked for. I was VERY happy with the results. I WILL be calling him again to do other parts of the house. He's smart, well trained, 16 years of experience and is not afraid of a tough job where he has to work hard. Johnathan is a good person and a GREAT carpet/furniture/rug cleaning professional!

Let's get the important stuff up front: This company is professional, extremely fast, and somehow…read morecheaper than all the other big names by a LOT, however, they did a better job than the bigger names. I was genuinely impressed. Johnathan showed up ready to go and asked me how I wanted to proceed and what needed attention. Then he went right to work, he removed years of pet smell from a prior owner, please know I hired two other companies to do this before him and the next day the smell was back but not this time! My dogs are confused :) I will hire this company over and over, I cannot stress enough how wonderful this experience was. I tipped heavily because I was so happy with the work. Folks, if you got this far in my review, give this company a shot. You won't be disappointed.

They were timely, thorough, polite, and went above and beyond the call of duty to clean the carpet…read morein our basement.

Byron did a great job! He was on-time, professional, courteous, and kept us updated as he…read moreprogressed. The bathroom tiles look brand new. The price was not outrageous and I couldn't have done the job myself. Thank you!

Grout Medic came in a brought back the natural color of the grout in my kitchen. Let me tell you,…read moreit had taken a beating as I am a frequent and enthusiastic cook! No amount of cleaning or scrubbing the grout kept it clean. They explained that grout is porous; the dirt has to be steamed out and then sealed. It looks really good, and I couldn't be more pleased with the job they did or how nice they were.

Needed the Master Bathroom shower re-grouted and caulked. This company was one the chosen out of…read morethree estimates. We chose them because the price was fair, they also offered a military discount and the work could be completed within a reasonable timeframe. The person sent out to do the estimate was professional and personable. The scheduling staff was friendly and accommodating and the person who came out to do the work was timely, detailed, professional, friendly and did a great job! We highly recommend this company and intend to use them for any future projects.

Very easy to set up appointment and get pricing. Brandon was on time and the pricing was spot on…read more He did 6 bathrooms and a foyer and the grout all looks new. Highly recommend.

I had two showers that were pretty moldy/mildew-y, especially since one was in a bathroom that only…read morerecently had an exhaust fan installed. I reached out to Brendan for a quote for cleaning up both the grout and caulk, and his communication was quick and clear. He was flexible with scheduling, and the end result of the project was great! The showers both look so much better than when we moved in, and the price felt very reasonable for the work being done. I would highly recommend.

Excellent service all the way around. Quality work. Peter did a fabulous job of cleaning our area…read morerugs and upholstery. Highly recommend.

Excellent service! Carpets looked great, smelled fresh! Peter was on time, very professional, great…read morevalue for service! Would definitely recommend for your carpets!

Did sa great job repairing cracked grout and replacing caulking. Provided honest assessment, good…read morework, and were very responsive.

Cyndy's Bottom Line: Leave the grout work to the professionals…read more Needed grout work done and I was referred to Dale. Great job making my shower look like new again. The team showed up and worked non stop. They also helped with cleaning the plastic piece on the glass shower door and repositioning it on an angle to prevent the water from leaking out and removed the existing caulking on the outside. Payment is made by personal check and credit cards.

This husband and wife team were superb. They were on time, worked hard, and the completed job was…read morefabulous. My tile looked new and I am convinced it help me sell my house right away. Their quote will not be the lowest, but you get what you pay for. I highly recommend them.

From the owner: We specialize in:…read more Grout and Tile Cleaning and Restoration Grout and Tile Repair and Preservation Grout Clear Sealing, Color Sealing and our Exclusive Restoration Sealing Loose and Hollow Floor Tile Re-bonding Shower Repair and Restorations Granite, Marble and Natural Stone Cleaning and Sealing Anti-Slip Treatment Color Matched Caulking

From the timely and comprehensive intake with Mike to the meticulous attention to detail from Ed…read moreand Umer during the project, Sit Grout did an outstanding job on our tile work. The only items that kept this from a five star review was that we, the client, had to point out some of the areas that required attention that hadn't been caught during the initial intake nor as the work was being done - but this is us being exceptionally critical. However, because we were paying what felt like a true premium for quality work, this level of attention to detail should have been caught. All in all - highly recommend. Just know you do pay for the work.

The grout in our new construction home failed, which led to further water issues underneath the…read moretub, water staining the ceiling in the room below the tub, and also caused the bathroom tile floor to crack. Utter disaster. It was a problem I didn't know how to fix myself as a somewhat experienced DIY'er. During the estimate process Mike explained why and how the failure occurred and what repairs could be done to remedy. The repair would also replacing a cracked tile in an extremely tight space (a corner tile next to a toilet). And of course I only had a single spare tile for the repair, as the floor tile was discontinued. Ed was transparent about the difficulty of the tile repair, but he miraculously pulled it off. The floor and the shower are back to looking brand new, and the best part is I don't have to worry about water issues anymore. It wasn't a cheap fix but I am confident it was the right fix and we won't have further issues with the shower leaking. I'm 110% satisfied with the job Sir Grout did. Many thanks to Mike and Ed!

I was beyond impressed with Brighthouse Cleaners from start to finish! Communication was constant,…read morepricing was fair, and I still can't get over what a wonderful job they did cleaning my house! Thank you, thank you! Something they also did that impressed me- my 6 year old's room was a disaster. I didn't know what to expect, but I came home to all her stuffed animals neatly arranged on her bed and I thought it was such a sweet touch! If we weren't moving so soon, I'd absolutely hire them again!

We have used Elizabeth and her company for several years to clean our property. However, her…read moreservice and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making grass remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.